Corrupt images on Firefox

https://messages.google.com/web/authentication this is supposed to have a QR code, but it does not load. I have attached a still screenshot below. I also cannot upload… (read more)

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?

Asked by Draws 2 hours ago

Last reply by jscher2000 - Support Volunteer 52 minutes ago

SCRIPT NOT PERFORMING LONGER

On Ebay I continually get a message from Adblock Plus that interferes with my browsing. I asked a question about this and Mozilla came up and told me I have a problem wi… (read more)

On Ebay I continually get a message from Adblock Plus that interferes with my browsing. I asked a question about this and Mozilla came up and told me I have a problem with the script not running longer. I have no idea what this is. It has never done this before. I need to be able to browse Ebay without this interference.

Asked by gregaryus 20 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

FIrefox not rendering a Figma prototype correctly

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached s… (read more)

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached screen shots for ramdom background color for text blocks.

Asked by paul692 2 days ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

OneTab

I have installed OneTab on a Windows 10 platform. Works very well to save memory. Want to add additional tabs to an existing OneTab. Cant find any instructions let alone … (read more)

I have installed OneTab on a Windows 10 platform. Works very well to save memory. Want to add additional tabs to an existing OneTab. Cant find any instructions let alone whether its possible. Have tried contacting OneTab a number of times and no response. Anyone from Firefox know anything about this add-on. Thank you.

Asked by mike601 23 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Extremely long webpage loading

When loading webpages, it will often take 60-90 seconds to load the page. I've only seen this happen when loading the page for the first time, once it loads navigating th… (read more)

When loading webpages, it will often take 60-90 seconds to load the page. I've only seen this happen when loading the page for the first time, once it loads navigating through subpages is seamless. It doesn't seem to be tied to any particular domain, I've had it happen randomly on gaming websites, tech websites, even google searches. The most notable coincidence is that in the networking tab of the developer console, it always(?) takes almost exactly 30 seconds on DNS resolution, 30 seconds on Connecting, sometimes a 30s Blocking element, and then the remainder is near instantaneous; screenshot attached. My network is fine, I'm able to play low-latency games without issue, and Chrome is not exhibiting the same behaviour.

Things I've tried to resolve:

  • Restarting computer -- issue has been persisting for months
  • Created a new Firefox profile -- still showing the same behaviour
  • Disabling all addons/testing Troubleshoot Mode
  • Proxy settings in Firefox -- No Proxy and System proxy settings are both showing the behaviour
  • Disabling DNS over HTTPS

Any help would be greatly appreciated.

Asked by stirlingdc93 12 hours ago

Last reply by jonzn4SUSE 3 hours ago

firefoxcp isolated web content

I'm finding that firefoxcp isolated web content uses a LOT of memory on my Mac Mini. What can I do about this besides not using Firefox. I like the browser and have been … (read more)

I'm finding that firefoxcp isolated web content uses a LOT of memory on my Mac Mini. What can I do about this besides not using Firefox. I like the browser and have been using it since its introduction

Asked by garystar 5 hours ago

Last reply by jonzn4SUSE 4 hours ago

Remove the problem-> Application error: a client-side exception has occurred (see the browser console for more information).

1, provide phone support....which i am willing to pay for. 2. fix it -- remove the problem via an update 3. A new computer....and I still get this "Application error: … (read more)

1, provide phone support....which i am willing to pay for.

2. fix it -- remove the problem via an update

3. A new computer....and I still get this "Application error: a client-side exception has occurred (see the browser console for more information)." WHY ? Of course, GREAT that Mozilla never has real people to staff tech support.

send me an email

Asked by rd3703 8 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

internet connection not working when using desktop side VPN

Firefox is up to date, I am using ProtonVPN. When connecting to the VPN from the desktop app firefox will not load any pages. If I connect through the browser extension t… (read more)

Firefox is up to date, I am using ProtonVPN. When connecting to the VPN from the desktop app firefox will not load any pages. If I connect through the browser extension the internet functions properly. other apps and browsers perform as expected

Asked by tjfrisella 4 hours ago

Last reply by tjfrisella 4 hours ago

  • حُلّت

Audio not playing on certain websites

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me i… (read more)

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me in other browsers such as brave/edge. Things I have tried are refreshing firefox, turning off extensions, installing windows media pack, trying a different sound device, adjusting sound mixer, allowing autoplay, update drivers. This started happening after I did a clean install of windows. Any help would be appreciated.

Asked by alanjzamora 2 days ago

Answered by alanjzamora 6 hours ago

Server Not Found Error Occurs Frequently

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so… (read more)

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so annoying that I had to switch to Brave browser for a while. I recently moved to a new residence, I have a new computer, and a different ISP and equipment, so I thought I would give Firefox a try again. To my shock, the issue still occurs exactly the same way at the same rate. I would say it is as frequent as 1 in 5 sites that I visit. If I hit the Try Again button 5 or so times, the site will load. The only thing I can think of that is common to the old computer and the new one is my Firefox account. Could there be something in my settings causing this to happen? I remember that I even tried Librewolf before switching to Brave but the issue occurred there as well. Any assistance or tips would be appreciated, I feel like I am going crazy at this point. xD

Asked by philpalma1 3 days ago

Last reply by philpalma1 8 hours ago

extentions

Open my desktop and NordVPN starts up. The Firefox extension frequently shows I an not connected via the VPN whilst Nord says I am. I have in the past clicked on the exte… (read more)

Open my desktop and NordVPN starts up. The Firefox extension frequently shows I an not connected via the VPN whilst Nord says I am. I have in the past clicked on the extension to connect the VPN and this has worked but recently I just get an error. Same thing occurs with NordPass.

Asked by FinGeo 10 hours ago

Last reply by markwarner22 10 hours ago

Firefox very slow to load some websites lately

At some point in the last few weeks -- possibly after an upgrade -- I've noticed that some websites such as the Washington Post and Fidelity can take minutes rather than … (read more)

At some point in the last few weeks -- possibly after an upgrade -- I've noticed that some websites such as the Washington Post and Fidelity can take minutes rather than seconds to load. The problem doesn't seem to be with the sites themselves (because they load fine on Chrome) or with my hardware (because exactly the same thing happens on both of my computers). Has anyone else noticed this?

( I'm running Firefox 131.0.3 on Windows.)

Asked by BlebNevus1015 4 months ago

Last reply by jonzn4SUSE 11 hours ago

addons stopped and can not install any "corrupt"!

Last night, firefox just disabled all my addons and all attempts to reinstall any failed with a red warning that everysingle one I had or new to add failed. I tried a few… (read more)

Last night, firefox just disabled all my addons and all attempts to reinstall any failed with a red warning that everysingle one I had or new to add failed. I tried a few suggestions I found online like refreshing, clearing cash, restarting, but nothing worked.

I have a vwersion 88 (and some change) running on a windows 7 computer.

Any wisdom is highly appreciated.

If I won't be able to fix this, I'll just move on to a different browser after using it everywhere for so many years and it will be sad

Asked by imad.shabeeb 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago