SIGNING OUT

every week firefox sign out my accounts WHYY YOU KEEP DOING THIS I DIDNT PRESS ANYTHING TO SIGNOUT STOP DOING THAT OR I WILL NEVER USE FIREFOX AGAIN . ITS A WASTE OF TIM… (read more)

every week firefox sign out my accounts WHYY YOU KEEP DOING THIS I DIDNT PRESS ANYTHING TO SIGNOUT STOP DOING THAT OR I WILL NEVER USE FIREFOX AGAIN . ITS A WASTE OF TIME TO KEEP SIGNING IN EVERYWEEK

Asked by catherinewagdy05 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

ATT yahoo mail account blocked some times

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in o… (read more)

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in or not. I called ATT and the tech was aware and did not have a fix other then to log in on private browser which works. So here is what happens I hit the logo on my firefox face page, it sends me to my log on for yahoo filled in. Hit it, it sends me to att login hit that it goes to password hit that and if it works it brings up the verification page asking numbers sent to my phone. enter those numbers hit enter and I am on my e mail page. if when I hit ATT password and its not going to work it brings up a sorry its us not you try again from ATT if you hit retry it sends you to the open page for yahoo but not your mail. Some times it works next time it doesn't. Help

Asked by norm1417 1 week ago

Last reply by Denys 1 week ago

Barclays Bank sign in fails

I use Edge relucantly and Firefox by default. i am struggleing to use firefox to access barclays bank which is telling me to update my browser because some checks/facili… (read more)

I use Edge relucantly and Firefox by default. i am struggleing to use firefox to access barclays bank which is telling me to update my browser because some checks/facilities are not enabled in my version (sorry not exact phrasing). Firefox tells me it is up to date. Win 11 64bit stable update from Win 10

Thanks Mike C

Asked by mike30 2 weeks ago

Last reply by Denys 2 weeks ago

changing primary email address

In attempts to continue reading New York Times, I have faced a problem of not being able to change the primary email which has changed to be [email hidden]@gmail.com (in… (read more)

In attempts to continue reading New York Times, I have faced a problem of not being able to change the primary email which has changed to be [email hidden]@gmail.com (instead of having the end as jyu.fi)

Asked by Heikki Lyytinen 1 month ago

Last reply by Mark 1 month ago

Firefox Duplicates

When opening Firefox, Duplicates open but are unseen. I may have 2 tabs open but my task manager tells me there are 14, sometimes 31. What can I do to stop or get rid of … (read more)

When opening Firefox, Duplicates open but are unseen. I may have 2 tabs open but my task manager tells me there are 14, sometimes 31. What can I do to stop or get rid of the duplicates pages. if I can't I will have to remove Firefox.

Asked by PrincessChris 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

I am new to silver sneakers. I’m told that I am now a member but there is nowhere to create a password. The app will not send me a reset password email

I’ve repeatedly tried to ask via email for a password reset since I don’t have a password Further more while the ai phone bot says I’m in the records when I try to estab… (read more)

I’ve repeatedly tried to ask via email for a password reset since I don’t have a password Further more while the ai phone bot says I’m in the records when I try to establish eligibility I am denied. Please help me get out of this endless loop Peter Jessen. [edited email]. 03/22/1955. ID [edited]

Asked by Pfjessen 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Cannot change my email address

I cannot change my email address to my new email address. When I try to follow the primary email change procedure, after entering my new address, I receive a message: "t… (read more)

I cannot change my email address to my new email address.

When I try to follow the primary email change procedure, after entering my new address, I receive a message: "that account already exists."

My new email address is: [edited] @gmail.com My old email address is [edited] @aol.com

I no longer have access to my old email address [edited] @aol.com which changed years ago.

I have never had any identity confusion with my current gmail address, [edited] @gmail.com

This situation may have happened from my previous attempts to update my primary email address. Could you send me a verification code to [edited] @gmail.com so that I can resolve this situation?

Thank you.

David Durand cell [edited phone# and email from public community support forum]

Asked by davedurand 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago