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  • Solved

Firefox updating itself and I lost all my history and bookmarks!!

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session … (read more)

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

Asked by jennyleis 4 days ago

Answered by FredMcD 4 days ago

  • Solved

Hmmmm having trouble finding that site

I receive the above message on quite a few sites. I run Bitdefender Internet Security and I worked with them to see if their program was the problem. I disconnected all t… (read more)

I receive the above message on quite a few sites. I run Bitdefender Internet Security and I worked with them to see if their program was the problem. I disconnected all the program's components and I still received the same message on sites. Finally, I uninstalled Bitdefender and tried to log in with it. I received the same message and Bitdefender support team suggested that it must have something to do with Firefox.

Asked by magie21 13 hours ago

Answered by cor-el 8 hours ago

  • Solved

Firefox suddenly won't display PDFs in browser window.

For years, I've clicked on PDFs online and they've opened in a browser window. Then, if I wanted a copy, I downloaded it. Suddenly, this doesn't happen. It doesn't open,… (read more)

For years, I've clicked on PDFs online and they've opened in a browser window. Then, if I wanted a copy, I downloaded it. Suddenly, this doesn't happen. It doesn't open, it just goes straight to download. I've changed no settings. Other browsers open the PDFs in question. What happened and how do I fix it. I'm running Firefox 78.0.2 (64-bit) on a 2017 iMac running 10.14.6. Thanks.

Asked by Will-S 13 hours ago

Answered by Wesley Branton 11 hours ago

  • Locked

Pc Windows 10

Locking this thread.Please continue here: [/questions/1294967] Bei einer bestimmten WebSeite (mygolf) wird immer "Umleitungsfehler" angezeigt. Ich habe "cookies erlauben"… (read more)

Locking this thread.
Please continue here: [/questions/1294967]
Bei einer bestimmten WebSeite (mygolf) wird immer "Umleitungsfehler" angezeigt. Ich habe "cookies erlauben" angeklickt und auch schon die gesamte Chronik gelöscht. Kann jemand helfen?

Asked by renatebrandt 12 hours ago

  • Solved

LOST BOOKMARKS AFTER REFRESH

Unfortunately I just did a refresh to Firefox and even more unfortunately I had no idea that fixing a slow opening of Firefox would erase all my very valuable bookmarks t… (read more)

Unfortunately I just did a refresh to Firefox and even more unfortunately I had no idea that fixing a slow opening of Firefox would erase all my very valuable bookmarks that I really need! There should be warnings posted as to what a refresh will really do before being allowed to click on the refresh button.

I have tried following videos on you tube to restore my bookmarks, but they are hard to follow and I have had no luck with them. I need a step by step video process with audio instructions so I can retrieve said bookmarks!

Please, any help will be greatly appreciated !!! Thanks, D.

Asked by DOLSZOWY 13 hours ago

Answered by jscher2000 13 hours ago

  • Solved

Flash End Of Life

Since Flash is going to be EOL'ed by Dec 2020, wanted to understand what would be the impact to Flash applications. Would it just not load in a browser or would the user … (read more)

Since Flash is going to be EOL'ed by Dec 2020, wanted to understand what would be the impact to Flash applications. Would it just not load in a browser or would the user be greeted with a message simply saying that the Flash plugin failed?

My customers would like to get a good idea of what would happen to our product which has Flash components.

Thanks.

Asked by menon.here 1 day ago

Answered by the-edmeister 1 day ago

  • Solved

Can't drag URL from address bar to desktop

It has become impossible to drag the URL from the address bar to the desktop. Specifically, the action described in this article https://support.mozilla.org/en-US/kb/crea… (read more)

It has become impossible to drag the URL from the address bar to the desktop.

Specifically, the action described in this article https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website DOES NOT WORK.

FF 78.0.2 Mac OS 10.14.2

Asked by JA 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Firefox 78.x.x not finding printers

Since the update to Firefox 78 (Including the security updates) Firefox has been unable to see the printers installed on my computer. All other software I have tried sees… (read more)

Since the update to Firefox 78 (Including the security updates) Firefox has been unable to see the printers installed on my computer. All other software I have tried sees the printers fine but the only thing Firefox sees is "microsoft print to PDF".

I can not find any help article for any issues even close to this so unsure where to even start fro trouble shooting other than restarting firefox and restarting windows both of which I have done and neither fixed the problem.

Asked by Wolfie0827 3 days ago

Answered by Wolfie0827 3 days ago

  • Solved

MP4s unable to play (Windows Home Edition)

The whole system was only set up recently, so I'm not sure if the issue has been happening since Firefox was installed, but it is possible. I've narrowed it down to MP4s … (read more)

The whole system was only set up recently, so I'm not sure if the issue has been happening since Firefox was installed, but it is possible.

I've narrowed it down to MP4s being the issue, which as the relevant help articles state should be decoded by the OS. No problems watching the videos in Microsoft Edge for example.

Console gives:

   HTTP "Content-Type" of "video/mp4" is not supported [...]
   Cannot play media. No decoders for requested formats: video/mp4

or

   Specified "type" attribute of "video/mp4" is not supported

etc.

Same result when disabling all addons. Windows Media Player etc. installed and working.

Only the first (MPEG) video on the following test page doesn't work for example: https://tekeye.uk/html/html5-video-test-page

Any help would be greatly appreciated!

Asked by cosey 4 days ago

Answered by cosey 3 days ago

  • Locked

jscher2000, Remove or Disable Search engine Drop down box.

jscher2000, "Do you mean search engines appear even before you start typing anything to search?" Yes, as soon as i bring the cursor to the Search box. the drop down box a… (read more)

jscher2000,

"Do you mean search engines appear even before you start typing anything to search?"

Yes, as soon as i bring the cursor to the Search box. the drop down box appears.

I opened my Home page and all of the boxes under Firefox Home Content I had unclicked during set up.

My home page is set to blank page and New Tabs the same.

I turned them back on to do as you described but the three dots never appeared in the corner and everything remained the same so i turned them off again.

Thanks for trying to help.

John

Asked by Fallonjd 4 days ago

Last reply by James 4 days ago

  • Solved

cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (read more)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Asked by jedasa 1 week ago

Answered by FredMcD 6 days ago

  • Solved

email

Hi Can anyone help? when i opened firefox it automatically brought up my email (gmail) as a small box at the top left corner next to firefox tab, however just opened it … (read more)

Hi

Can anyone help? when i opened firefox it automatically brought up my email (gmail) as a small box at the top left corner next to firefox tab, however just opened it up now and the email tab has disappeared?? where, how and can i get it back.

Thanks

Asked by yorkshireborn75 4 days ago

Answered by philipp 4 days ago

  • Locked

Disable Drop Down menue of Search engines, in search box

I have checked this problem in the forum and the answers are all 3 years old and the about:config no longer contains the items they say to fix as described. When I click … (read more)

I have checked this problem in the forum and the answers are all 3 years old and the about:config no longer contains the items they say to fix as described.

When I click in the search box to start to type a search, a drop down menu appears showing several other search engines. All of which I removed as alternates in the "One Click" search engine Options.

I do not want Firefox offering anyone an option to use another Search engine.

Can this drop down menu be disabled ?

The forum solution fixes, for this situation, no longer apply to the current version of Firefox

Thanks

John

Asked by Fallonjd 5 days ago

Last reply by jscher2000 4 days ago

  • Solved

address bar dropdown arrow and menu of sites gone with recent update of firefox

"question: says it all. I have gone to "Options' and checked all the boxes and still I get only an abbreviated list of sites that I visit or have visited and this does no… (read more)

"question: says it all. I have gone to "Options' and checked all the boxes and still I get only an abbreviated list of sites that I visit or have visited and this does not change with time. I have been using Firefox for years and this has never happened after an upgrade. For instance every time i want to go to my Hotmail account, I have to type in the URL in the address bar where as I used to be able to hit the drop down arrow in the address bar, a menu would drop down and i could click on Hotmail or Bank of America, etc and be taken to the site.

Asked by casale 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Error: Platform version 78.0.2 is not compatible with minVersion 78.0.1

I get the error message above when i try to bring up Firefox. I cannot run in firefox safe mode because I can't get the firefox page with the three bars. Pleaswe tell m… (read more)

I get the error message above when i try to bring up Firefox. I cannot run in firefox safe mode because I can't get the firefox page with the three bars. Pleaswe tell me how i can get firefox back without losing saved data. Thanks for uour help.

Asked by slevine706 5 days ago

Answered by cor-el 5 days ago

  • Solved

Unable to connect to several financial sites.

Trying to connect to several of our financial sites we get a "System Error" message after logging in. Only happens to two sites that have worked before. Logging in with E… (read more)

Trying to connect to several of our financial sites we get a "System Error" message after logging in. Only happens to two sites that have worked before. Logging in with Explorer works fine.

Thanks,

Bob

Asked by bob169 6 days ago

Answered by bob169 5 days ago

  • Solved

Update to Firefox 78.0.2

Obtaining the full Firefox download from https://www.mozilla.org/en-US/firefox/all/ has worked through versions 78.0.1. It is not showing version 78.0.2, which is now av… (read more)

Obtaining the full Firefox download from https://www.mozilla.org/en-US/firefox/all/ has worked through versions 78.0.1. It is not showing version 78.0.2, which is now available (it still only downloads 78.0.1). The full download from this web site through version 78.0.1 has updated Firefox *AND* the Mozilla Maintenance Service. Downloading the 78.0.2 update via the browser only updates the browser, but not the Mozilla maintenance service. Does it matter anymore? Will this be fixed, perhaps via the migration to Firefox accounts? Maybe this service is no longer required for more recent versions of Firefox?

Up to now I have used the URL https://www.mozilla.org/en-US/firefox/all/ to download and test new versions of Firefox on various machines. It is somewhat troubling that this option does not appear to be working. Does anyone know if this is a temporary hiccup or a permanent change?

This may be a question for Mozilla people to answer.

Thanks

Asked by BSODboomerang 5 days ago

Answered by jscher2000 5 days ago