Showing questions tagged: اعرض كل الأسئلة

repeated requests to create new profile

I have used Firefox and kept it updated for years. Today, when I tried to open it, I got this message: Using an older version of Firefox can corrupt bookmarks and browsin… (read more)

I have used Firefox and kept it updated for years. Today, when I tried to open it, I got this message:

Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox.

Seemed odd, but I created a new profile and synced my bookmarks etc. But when I restarted it, I got the same message. I can't troubleshoot because I can't get past this message.

I didn't add anything that I can recall or change any settings, so I don't understand what's going on.

Mac ios Montery 12.5.1



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by sauertieg 2 days ago

autofill save is no longer working

since updating to firefox 78.15.0esr iOS 10.11.6 my autofill is no longer working, that is, even though I hitting the blue SAVE button, nothing is being saved edit: mov… (read more)

since updating to firefox 78.15.0esr iOS 10.11.6 my autofill is no longer working, that is, even though I hitting the blue SAVE button, nothing is being saved



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by francgolfa 4 days ago

Problems with Firefox loading and closing pages.

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts… (read more)

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by marnie1 4 days ago

Last reply by RachelGomez161999 4 days ago

weather.com blocking website unless you spring for premium

See subject above. Their instruction doesn't apply to my mac. I like weather.com, but not enough to pay for it and I can't get past their screen with their instructions… (read more)

See subject above. Their instruction doesn't apply to my mac. I like weather.com, but not enough to pay for it and I can't get past their screen with their instructions while on Firefox. I don't have the symbol they want me to click. It just happened today.


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by aleller129 1 week ago

Last reply by cor-el 1 week ago

Can't access OS authentication when trying to access passwords

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work.… (read more)

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work. Page about:logins shows no logins and passwords but only a small little warning bar in the upper corner that says that I need to login with my OS password (see Firefox asks for authentication (password, voice, face or fingerprint) when accessing passwords fixed link to kb article. aw). However, when I click the small "Connexion" button in the notification bar, nothing happens. I have no pop-up/prompt, neither on the system nor on the web page, to allow me input my credentials. I tried after reinstalling Firefox on my Mac but nothing changed.

Do you know how this problem can be fixed? Thank you, and sorry if it is a duplicate.

Asked by Alexandre Huat 3 weeks ago

Last reply by Alexandre Huat 2 weeks ago

Websites stopped working with Firefox browser

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doin… (read more)

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doing the same thing. I can't save anything on the site once I have made changes. I have followed Squaresapce trouble shooting with cache etc but this hasn't helped. I'm guessing it's somewhere in the settings but I am not great with computers! So if anyone can help I'd be VVV gratefull! Clare

Asked by claremdavis 3 weeks ago

Last reply by claremdavis 3 weeks ago

need an older version

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may … (read more)

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

Asked by acwolfe 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Firefox for OS 10.11.6

Hello Hoping someone can help me with this asap. I was prompted to update firefox on my mac laptop. So I did the update by clicking the button available at the top of th… (read more)

Hello

Hoping someone can help me with this asap.

I was prompted to update firefox on my mac laptop.

So I did the update by clicking the button available at the top of the firefox browser, but now I can not open Firefox at all.

When I click on the firefox icon it does not open firefox and this message appears: You can't use this version of the application "Firefox with the version of OS X. You have OS X 10.11.6 . The application requires OS X 10.12 or later.

I understand what this means but not sure how to revert back to the previous version of firefox.

When installing the new update/version of firefox, i have deleted the old version of firefox.

I am following these instructions currently to try to resolve it: https://www.wikihow.com/Downgrade-Firefox

Following the instructions above I went to: https://ftp.mozilla.org/pub/firefox/releases/ , but can not find the previous version of firefox that I need.

The only info I have on firefox is version 102.2.0. I am after the version before this as assume that is the one compatable with my laptop currently (i can not update the OS ).

Can you help me download the previous version so it is compatable with my mac laptop?

Thanks for your help in advance

Asked by Soph 1 month ago

Last reply by James 1 month ago

Not working properly

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am … (read more)

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am now having printing issues directly from Firefox only. It isn't printing mailing labels correctly, logos are huge and you can only see a portion of them. This all started with the newest update of Firefox. Everything was working fine before. I have tried printing the same label through Safari and Chrome and it works fine so not a printer issue. I am on a Mac Mini MacOS Catalina 10.15.7. I have tried deleting the app and reinstalling, clearing cache and history, restarting my computer, working offline but nothing helps.



/edit: moved from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by pattibca 1 month ago

Last reply by cor-el 1 month ago

  • حُلّت

Mac Bookmark dialogue box issue

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open an… (read more)

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

Asked by ric9 1 month ago

Answered by ric9 1 month ago

  • Locked

Firefox Tabs

duplicate of /questions/1386208 earlier thread that was moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS I keep getting this pa… (read more)

duplicate of /questions/1386208 earlier thread that was moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS

I keep getting this page (see attached) every time I search for something on the newest Firefox. I have reinstalled the app and restarted my mac mini

Asked by pattibca 1 month ago

Firefox Tabs

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will … (read more)

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Asked by pattibca 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

iMac does not bring up windows from previous sessions unless I ignore the request to close tabs and, instead Force Quir Firefox

I have a 2017 iMac, and have recently updated the OS to Monterrey, version 12.5. I believe I was on Big Sur before that. Now, although when I start my iMac's Shut Down f… (read more)

I have a 2017 iMac, and have recently updated the OS to Monterrey, version 12.5. I believe I was on Big Sur before that.

Now, although when I start my iMac's Shut Down feature, I specify that current open windows shd be reopened, when I start up the Mac again, the Shut Down function asks me if it is OK to close the open Firefox tabs. If I remember correctly, doing that results in all those tabs being lost, and none of them appear when I reopen the Mac.

Under some circumstances that I can't remember enough to describe, the gMail windows do come up, and their contents are shown on the tabs, but are lost when I open the tabs -- instead each window changes to request a new login to gMail.

The only way I can get the old windows to be retained is to not agree that the tabs be closed and to do a Force Quit on Firefox.

I am using a very old version of Firefox (02.2 G4bit (? I think)), but under Big Sur, the exact windows were retained.

Here are my "About This Mac," and "About Firefox" displays. I don't know how to find similar info on gMail.



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by CELEBRATEOFTEN 1 month ago

  • حُلّت

Unable to play some videos on "The New Daily" (AU) site Error code 242632

There are some videos on this News site; https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/ Error code 2… (read more)

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

Asked by Bozwell 2 months ago

Answered by jonzn4SUSE 1 month ago

'502 Bad Gateway

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same pre… (read more)

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Asked by gengrumpy 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Download files on MacBook Pro

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can … (read more)

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Asked by dsabine1 1 month ago

Last reply by dsabine1 1 month ago

Latest Firefox update does NOT WORK with postage sites such as eBay or Pirateship.

The most recent Firefox for iOS is causing postage to NOT PRINT PROPERLY.... both through eBay postage as well as Pirateship. When I try to print same label from a PC lap… (read more)

The most recent Firefox for iOS is causing postage to NOT PRINT PROPERLY.... both through eBay postage as well as Pirateship.

When I try to print same label from a PC laptop, it prints fine.

I'm primarily on a MAC, and do a lot of postage, so it would be nice if there was a fix.... or workaround other than using a PC...

Thoughts?

Asked by slackman69 1 month ago

Firefox always opens two windows when starting from a mail link.

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints a… (read more)

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Asked by Susan 2 months ago

Last reply by cor-el 2 months ago

Facebook issues (yeah, I know...)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so qu… (read more)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

Asked by brucek 2 months ago

Last reply by Terry 2 months ago