Showing questions tagged: اعرض كل الأسئلة
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Wordle

The Wordle game does not load correctly. I see blocks for guesses but not the used and available letters. I use Firefox on a mac. Any ideas?

Asked by ricknerland 1 year ago

Last reply by cor-el 1 year ago

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Dropdowns will not stay open

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas? … (read more)

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas?

Asked by donaldrmunro 1 year ago

Last reply by donaldrmunro 1 year ago

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Problems with Firefox loading and closing pages.

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts… (read more)

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by marnie1 1 year ago

Last reply by RachelGomez161999 1 year ago

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weather.com blocking website unless you spring for premium

See subject above. Their instruction doesn't apply to my mac. I like weather.com, but not enough to pay for it and I can't get past their screen with their instructions… (read more)

See subject above. Their instruction doesn't apply to my mac. I like weather.com, but not enough to pay for it and I can't get past their screen with their instructions while on Firefox. I don't have the symbol they want me to click. It just happened today.


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by aleller129 1 year ago

Last reply by cor-el 1 year ago

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Websites stopped working with Firefox browser

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doin… (read more)

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doing the same thing. I can't save anything on the site once I have made changes. I have followed Squaresapce trouble shooting with cache etc but this hasn't helped. I'm guessing it's somewhere in the settings but I am not great with computers! So if anyone can help I'd be VVV gratefull! Clare

Asked by claremdavis 1 year ago

Last reply by claremdavis 1 year ago

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need an older version

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may … (read more)

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

Asked by acwolfe 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox for OS 10.11.6

Hello Hoping someone can help me with this asap. I was prompted to update firefox on my mac laptop. So I did the update by clicking the button available at the top of… (read more)

Hello

Hoping someone can help me with this asap.

I was prompted to update firefox on my mac laptop.

So I did the update by clicking the button available at the top of the firefox browser, but now I can not open Firefox at all.

When I click on the firefox icon it does not open firefox and this message appears: You can't use this version of the application "Firefox with the version of OS X. You have OS X 10.11.6 . The application requires OS X 10.12 or later.

I understand what this means but not sure how to revert back to the previous version of firefox.

When installing the new update/version of firefox, i have deleted the old version of firefox.

I am following these instructions currently to try to resolve it: https://www.wikihow.com/Downgrade-Firefox

Following the instructions above I went to: https://ftp.mozilla.org/pub/firefox/releases/ , but can not find the previous version of firefox that I need.

The only info I have on firefox is version 102.2.0. I am after the version before this as assume that is the one compatable with my laptop currently (i can not update the OS ).

Can you help me download the previous version so it is compatable with my mac laptop?

Thanks for your help in advance

Asked by Soph 1 year ago

Last reply by James 1 year ago

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Not working properly

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am … (read more)

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am now having printing issues directly from Firefox only. It isn't printing mailing labels correctly, logos are huge and you can only see a portion of them. This all started with the newest update of Firefox. Everything was working fine before. I have tried printing the same label through Safari and Chrome and it works fine so not a printer issue. I am on a Mac Mini MacOS Catalina 10.15.7. I have tried deleting the app and reinstalling, clearing cache and history, restarting my computer, working offline but nothing helps.



/edit: moved from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by pattibca 1 year ago

Last reply by cor-el 1 year ago

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Mac Bookmark dialogue box issue

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open an… (read more)

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

Asked by ric9 1 year ago

Answered by ric9 1 year ago

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Pocket missing from homepage

Hello, I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be. You can add Pocket arti… (read more)

Hello,

I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be.

You can add Pocket articles that you've saved, but not suggestions from Pocket.

It used to be under settings - home - recommended by Pocket.

Has this been removed from the options?

Thanks, Taylor

Asked by Taylor 2 years ago

Answered by Bithiah 2 years ago

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Firefox Tabs

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will … (read more)

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Asked by pattibca 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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'502 Bad Gateway

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same pre… (read more)

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Asked by gengrumpy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Edit "always open" settings for containers

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the … (read more)

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the Work container. I would also like to edit the list without needing to manually visit each site.

Asked by Chris Shaffer 3 years ago

Answered by Adivardhan 3 years ago

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Firefox not asking where to download files

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded… (read more)

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded for the past 2-3 days has first gone into my Downloads folder instead, forcing me to re-download the file in order to get it into the correct folder. If this was for personal usage, I wouldn't care, but having to continually download business files is getting old very very quickly. Firefox has been my default browser for the better part of two decades. I really don't want to switch to Chrome or Safari just because Firefox won't let a power user customize their usage experience.

Asked by cmjross1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Facebook issues (yeah, I know...)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so qu… (read more)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

Asked by brucek 1 year ago

Last reply by Terry 1 year ago

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Gah. Your tab just crashed.

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped. I don't use any browser extensions… (read more)

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

Asked by keith87 2 years ago

Last reply by gabriele.hayden 1 year ago

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Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (read more)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Asked by jimbarbelder 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Trendmicro Antivirus app on my Mac deleted all my important bookmarks

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. … (read more)

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. I tried to follow the support forums to restore them but I didn't have any luck. May I have some assistance please on the steps I need to take to restore all my previous bookmarks for my firefox browser on my MacOS? Thank you

Asked by roy.bidhan1720 1 year ago

Last reply by cor-el 1 year ago