Profile copied to different computer not recognised

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes. I also have … (read more)

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes.

I also have a laptop (also Windows 10) which has an old Firefox 97.0.1 installation, and I'd like to make the same changes on this machine which I'm used to on the main computer. I copied my desktop profile to the laptop, to the same directory as its present profile, but when I rebooted Firefox the transferred profile wasn't recognised.

While doing the transfer I received error messages about some of the folders: Destination path too long. This despite the fact that the registry flag to accept extended paths is set to 1. I had to skip several folders in order to complete the transfer.

Could this be the reason why the new profile isn't being picked up? Or is it because the two Firefoxes are of different versions?

I'd be grateful for any thoughts. Many thanks.

Asked by mail226 1 day ago

Last reply by mail226 2 hours ago

Firefox updates

Almost every time I open Firefox it asks to update. I always say yes. After the update, it can't open any sites. Sometimes I get a message saying Firefox is already open.… (read more)

Almost every time I open Firefox it asks to update. I always say yes. After the update, it can't open any sites. Sometimes I get a message saying Firefox is already open. When I check the Task Manager, there are usually several instances of Firefox open. After ending all open Firefox's, I still can't open sites, it just runs until it times out. If I run a registry cleaner, and delete any bad registry entries, then Firefox will load sites. I feel like my Firefox may be corrupted and entering bad registry code. Is there a 'fix' I can run to correct these errors, or should I delete my Firefox and download a new copy. This problem started a few updates ago. I have the most current copy of Firefox, Version 133.0.3 (64-bit). I am running it on:

Device name LAPTOP-C2UVEEFH Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz Installed RAM 12.0 GB (11.9 GB usable) Device ID A5C7A4A4-F05C-488D-83A2-151AC8C536DC Product ID 00325-80064-27654-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thank you for any suggestions you can give me, Jerre Johnson jerrej1950@verizon.net

Asked by jerrej1950 9 hours ago

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work. The installer (Firefox Setup 115.18.0.esr.exe) seems to t… (read more)

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work.

The installer (Firefox Setup 115.18.0.esr.exe) seems to think that my system is running Windows 7 and does not proceed.

Asked by lee.roll 1 day ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

Mozilla fails to load

After a new update two days ago, Mozilla will not load. I get the error message: "ERROR: platform Version 133.0.3 is not compatible with miniVersion>=133.0 maxVers… (read more)

After a new update two days ago, Mozilla will not load. I get the error message: "ERROR: platform Version 133.0.3 is not compatible with miniVersion>=133.0 maxVersion<=133.0 Maybe try to install Firefox". When I klick the Mozilla icon nothing loads. I can't load any icon for a website. Prior to the update everything worked. I need Firefox working.

Asked by rjp13 15 hours ago

Updating Firefox current version of software

I received a msg from Mozilla that my Firefox was out of date and to download current version. I downloaded the current version but it does not update. I went to the me… (read more)

I received a msg from Mozilla that my Firefox was out of date and to download current version. I downloaded the current version but it does not update. I went to the menue and firefox help and it said automatic downloads disabled by system adminiestrator, I'm running linux mint. How do I get the download to update?

Asked by ron.zzz 2 days ago

Last reply by ron.zzz 15 hours ago

Automatic and forced updates policy

In older versions, there was an option to refuse updates, disable checking and any reminders. In new versions, you kind of accidentally removed this option. And now a re… (read more)

In older versions, there was an option to refuse updates, disable checking and any reminders.

In new versions, you kind of accidentally removed this option. And now a reminder "update update" and a green indicator regularly pop up in the right corner.

I previously deleted all Mozilla servers through the config file, disabled checking for updates. But it still restored the settings and now offers updates again - which irritates me terribly.

I supported Mozilla for many years and considered this browser to be something conservative, it has always been aloof from cumbersome and spyware browsers like Chrome. But your latest actions are disappointing.

The decision to update or not has always been and will be on the shoulders of the user.

I don't care about security policies, patches or bug fixes\Super new features.

With your actions, you only generate unnecessary negativity and lose the most loyal and old users. Today is the day when this browser will no longer be on my devices, you have achieved your goal - congratulations, you have won.

Asked by Александр Волков 17 hours ago

Last reply by TyDraniu 16 hours ago

  • حُلّت

Almost everything in software disappeared on update

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or en… (read more)

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or enter address" box, and in the upper right hand corner the words "private browsing" with the purple circle and eye eyeglasses icon. That's all. I have tried looking at my profile. It seems to still be there. This seems to be a problem with the Firefox software itself. I have re-downloaded the software three times, the last time I uninstalled Firefox from my laptop and totally reinstalled. Every time I get the same results. This almost blank screen. Let me be clear. There is no purple background, there is no Firefox icon, there are no tabs, there is no customized menu bar, there is no search box in the middle of the screen. I'm working on a Windows 10 laptop 64 bit. Please don't tell me to upgrade the Windows 11, the laptop won't take Windows 11. I get the same window whether I open the regular fire fox or the private browsing Firefox.

Asked by Jane 4 days ago

Answered by Jane 17 hours ago

133.0.3 update not working. error window says platform version 133.0.3 is not compatible

Hi there, Im on a windows 10(ish) and yesterday got this problem after the auto update to firefox 133.0.3 - Update is not working. error window says platform version 133.… (read more)

Hi there, Im on a windows 10(ish) and yesterday got this problem after the auto update to firefox 133.0.3 - Update is not working. error window says platform version 133.0.3 is not compatible with minVersion >= 133.0... how can I fix this?

I've seen that there was a similar issue back in October with a previous version. Tried to follow instructions and reinstaled firefox from mozilla. But the problem is still there. Restarted after reinstalling and still getting the same error message. ((( Please help )))

Asked by C 21 hours ago