Showing questions tagged: اعرض كل الأسئلة

Developer Edition Crashing

As of 16 August Firefox Development Edition continually crashes. Firefox standard is fine. Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download a… (read more)

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Asked by julian11 1 day ago

Last reply by Paul 1 day ago

Firefox Developer Edition crashes on startup, even in troubleshooting mode

I tried a clean Firefox Dev install On MBP M1 2020 Monterey 12.5 MacOS is up to date. Crash ID bp-63427f0f-a1fc-45b0-84da-46f710220816 Crash report AdapterVendorID: … (read more)

I tried a clean Firefox Dev install On MBP M1 2020 Monterey 12.5 MacOS is up to date. Crash ID bp-63427f0f-a1fc-45b0-84da-46f710220816

Crash report AdapterVendorID: 0x106b AvailablePhysicalMemory: 4841553920 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20220811191329 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1660673653 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 ExperimentalFeatures: devtools.inspector.compatibility.enabled GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1660616909 MacAvailableMemorySysctl: 87 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1660673624 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 538312704 ReleaseChannel: aurora SafeMode: 1 SecondsSinceLastCrash: 152 StartupCrash: 0 StartupTime: 1660673624 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20220811191329","version":"104.0","vendor":"Mozilla","displayVersion":"104.0b9","platformVersion":"104.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.6.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2880,"screenHeight":1800,"scale":2},{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro17,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"aurora","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.newtabpage.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1659887702,"media.gmp-gmpopenh264.lastDownload":1659887702,"media.gmp-gmpopenh264.lastUpdate":1659887702,"media.gmp-manager.lastCheck":1660617143,"media.gmp-manager.lastEmptyCheck":1660617143,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:ddg@search.mozilla.org","name":"DuckDuckGo","origin":"default","submissionURL":"https://duckduckgo.com/?t=ffsb&q="}},"profile":{"creationDate":19198,"firstUseDate":19198},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"webcompat-reporter@mozilla.org":{"version":"1.5.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"webcompat@mozilla.org":{"version":"104.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19198,"updateDay":19198},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2449.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"tcp-rollout-aurora-phase-iii-tcp-on-by-default-for-100-aurora-profiles":{"branch":"control","type":"nimbus-nimbus","enrollmentId":"6999ed06-b4b8-43ff-9815-7527485c4476"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPhysicalMemory: 17179869184 UptimeTS: 29.833333333333332 Vendor: Mozilla Version: 104.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by cfairhurst1 1 day ago

Last reply by Paul 1 day ago

I can't get my FF Dev Edition to open without crashing

Please help, I rely heavily on FF Dev Edition for my job. I'm a web dev. I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, st… (read more)

Please help,

I rely heavily on FF Dev Edition for my job. I'm a web dev.

I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, still crashes... I've tried manually installing all over again, still crashes...

Please help. I looked at the crashes tab but don't know what to make of it. The crash ID from my last crash is:

BDEC3386-ECDF-4B5B-824B-6AC9CD19C6F7

Let me know if you need anything else - thanks in advance! John

Asked by John Schulz 1 day ago

Last reply by Paul 1 day ago

Won't correctly load amazon's website.

I've tried "refreshing Firefox", CTR+ALT+DEL to end program, but it still doesn't load Amazon's page. I have attached a screenshot of how it loads. Nothing is able to … (read more)

I've tried "refreshing Firefox", CTR+ALT+DEL to end program, but it still doesn't load Amazon's page. I have attached a screenshot of how it loads. Nothing is able to be clicked on, and on other Amazon pages its just words with almost no images.

Asked by cyclist5000 1 day ago

  • حُلّت

Weird text over content

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it mak… (read more)

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it makes it difficult to use websites and often I switch browser to Edge just to get work done on that website. How do I fix this? Or is it just a bug with this latest Firefox version [103.0.2 (64-bit) for Windows 10]?

Asked by S 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

Images are not loading in mac

Hi My website Images are not loading in mozilla firefox (mac) and Firefox private browser (windows 11) ,for all other browsers like safari,chrome its working properly.… (read more)

Hi

  My website Images are not loading in mozilla firefox (mac) and Firefox private browser (windows 11) ,for all other browsers like safari,chrome its working properly.

If i do any of the following scenario's ,the images start showing up

 1. If i hard reload my website page on firefox ,the images showing up 
 2. If i just click any css style in inspect element(under filter styles), the images showing up 

And i m not getting any errors or warnings

Sorry i can't share my code or screenshots here

Asked by ahamed.siraj90 1 day ago

Firefox making excessive connections to 1e100.net domain

Recently, I've seen Google searches slow down. At first, I took it as problems at Google. However, when Google started to ask me to verify I am a human more often than no… (read more)

Recently, I've seen Google searches slow down. At first, I took it as problems at Google. However, when Google started to ask me to verify I am a human more often than not, I decided to investigate the matter.

NetLimiter is showing a HUGE number of connections Firefox is making to the 1e100.net domain. Even with an empty tab open only. Refer to this 1e100.net explainer article to understand what 1e100.net is and does.

Is anyone else seeing this or has something happened to my Firefox 103.0.2 (64bit build)? Bitdefender isn't telling me it has been infected with anything so...

How do I start Firefox in a safe mode? i.e. without extensions enabled. I want to try seeing whether if its one of my addons.

Asked by laugher 2 days ago

Last reply by jonzn4SUSE 1 day ago

Firefox hangs with some websites

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. W… (read more)

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Asked by yveske 2 days ago

Last reply by willjoe24421 2 days ago

When I try to load gmail, since a recent update in July 2022, all that is rendered is a blank screen on Firefox.

Starting in July 2022, when I launch gmail at the usual url https://mail.google.com/mail/u/0/#inbox, My Gmail is a blank screen on Firefox. I cleared my cookies and … (read more)

Starting in July 2022, when I launch gmail at the usual url https://mail.google.com/mail/u/0/#inbox, My Gmail is a blank screen on Firefox. I cleared my cookies and always ensure I am using the latest update for Firefox. I tried disabling addons, clearing cookies, etc . Now, in order to access gmail, I have to use alternative browsers. Does anyone know if there is a current BUGZILLA issue opened for this problem (I looked earlier and could not workarounds or bug fixes for this - but, may have missed it in my search?) I noticed other reports of this issue from other Firefox users as well.

Asked by dcottle 2 days ago

Last reply by dcottle 2 days ago

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 4 days ago

Last reply by Joshua Xiong 2 days ago

Screen Refresh

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 mac… (read more)

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 machine. Chrome and Edge do not have this problem on my machine, and I prefer Firefox so I wish you'd fix the issue instead of offering workarounds.

Thank you,

Nick Langdon, Sacramento

Asked by nlangdon 2 days ago

Last reply by cor-el 2 days ago

uBlock Origin on msn.com

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to … (read more)

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to use the element picker or element zapper, the entire page is selected when I hover.

I'm a novice using Firefox (up-to-date and also the latest version of uBlock Origin. uBO does work on other websites. Trying to report the problem on GitHub has not helped.

I'm on a Win 10 Pro 64 bit PC.

Thank you!

Asked by Harster 2 days ago

Firefox takes a very long time to "become functional" and is slow/not responding

I reasonably (i.e. with evidence) suspect that my mid-2010 17" MacBook Pro computer has extremely bad malware (firmware infection or hardware trojan) on it. It may be irr… (read more)

I reasonably (i.e. with evidence) suspect that my mid-2010 17" MacBook Pro computer has extremely bad malware (firmware infection or hardware trojan) on it. It may be irrelevant, or it may not be. At some point in the past, I managed to find malware associated with my installation of Firefox through VirusTotal and a free program that is integrated with VirusTotal. I should be able to provide the allegedly infected files if needed.

It takes my version of Firefox up to at most about an hour and a half to "warm up" and become functional after starting. I have an add-in which doesn't fully "load up" during the "non-functionality time." The symptom in Firefox itself is that a new tab will be blank. Once I am able to create a new tab and it shows the shortcuts then I know that the browser is functional. I say functional, but the pages load slower than they probably should and very frequently the application doesn't respond and has the spinning beach ball.

Sometimes I get error messages that there is a problem with the connection. A ping in Terminal doesn't show any issue with my connection as far as the operating system is concerned. Gmail frequently has connectivity issues. The slowness of website loading itself appears to be an issue with the infected operating system. At least I have issues with Safari slow web page loading.

Asked by skweiler 2 days ago

Certain videos stop playing/cant be played

Starting recently my FF(v102 &103) is not able to play certain videos anymore. The space for the video is on the page as are the control elements, play/pause, quality… (read more)

Starting recently my FF(v102 &103) is not able to play certain videos anymore. The space for the video is on the page as are the control elements, play/pause, quality, volume, etc, all fully functional. Just the video isn't starting. They do for a while after a restart but inevitably will stop doing so after an hour of use. I havn't been able to figure out what destroys the capability to play videos, but I narrowed it down to certain types. As far as I can tell its MP4 videos in general while on Youtube its AVC1 videos that are not playing. VP9s and ogvs work fine even after the video capability of the browser has been lost. I'Ve check in about:conifg and everything is set to true in terms of media.*

Asked by michkov 1 week ago

Last reply by michkov 3 days ago

Complete hang when accessing the World of Tanks website

When you visit a specific page on the site from the theme, after a few seconds, the computer freezes completely. Such that even the mouse stops moving. I checked several … (read more)

When you visit a specific page on the site from the theme, after a few seconds, the computer freezes completely. Such that even the mouse stops moving. I checked several times - the problem is connected precisely with Firefox and with this page and nothing else. On the third hang, the firefox.exe file was even deleted and I reinstalled it with the transfer of the profile. Closing this page until it has time to boot has solved the problem of computer freezing. Is this observed in everyone? https://worldoftanks.ru/ru/news/special-offers/wot-12th-anniversary/

Asked by chimmag 6 days ago

Last reply by chimmag 3 days ago

firefox using 80% of memory

recently can't do much of anything cause firefox is using greater than 80% of my memory, why? I switched to firefox from chrome but it seems firefox tends to use much mo… (read more)

recently can't do much of anything cause firefox is using greater than 80% of my memory, why? I switched to firefox from chrome but it seems firefox tends to use much more memory....disappointed as I like the functionality

Asked by katinfoco 3 days ago

Last reply by RobertJ 3 days ago

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 6 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago