Showing questions tagged: اعرض كل الأسئلة
  • حُلّت

Video error in multiple pages on Linux KDE neon

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there … (read more)

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there is no difference.

Asked by cebeoc 11 hours ago

Answered by cebeoc 4 hours ago

  • حُلّت

Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (read more)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Asked by jagrose2000 6 days ago

Answered by cor-el 2 days ago

Blue Box Appears around link (or control) when I Click on it for most Web Sites.

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update)… (read more)

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update) - I found out about this a week or so ago. I've also reset the update settings to what they've always been.

Anyway, since that upgrade I am getting a blue box around whatever control I click on. This occurs on most web sites. I've tried the various suggestions from years ago (troubleshoot mode, about:config 'browser.display.focus_ring_on_anything' and 'browser.display.show_focus_rings' = false). This does not occur on any other browser and didn't occur on Firefox until the latest update.

How do I get rid of this? It is very annoying with several web sites I use daily.

Thanks,

Asked by Bill 3 weeks ago

Last reply by Bill 7 hours ago

unsightly blue boxes around every clicked button or link

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites … (read more)

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites like twitter and youtube), no amount of farting around in about:config nor even using troubleshooting mode has gotten rid of them. caret browsing is off. windows' narrator is off. ive also tried disabling all of my plugins, which had no effect

it appears to be the exact same issue that this user was having. i tried all the solutions in that thread. no dice. i have also tried all the solutions in this reddit thread

ive attached a collage of some examples below.

ive tested these same sites in opera gx to compare, it does not exhibit this faulty behaviour.

i need this fixed as soon as possible as firefox remains my daily driver due to being the only browser that still has good plugin support and decent customization

Asked by aaaddd4747 1 month ago

Last reply by Bill 9 hours ago

Since the 111.01 (64 bit) update, I am unable to open my YAHOO mail account

Firefox version 111.01 (64bit). I use a desktop PC and WIN 10. Since the recent update, I am unable to open Yahoo Mail consistently. I had trouble this morning and fina… (read more)

Firefox version 111.01 (64bit). I use a desktop PC and WIN 10. Since the recent update, I am unable to open Yahoo Mail consistently. I had trouble this morning and finally it opened. I closed it and tried to open it again but it wouldn't open. THIS IS THE ERROR MESSAGE:

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

This is a SERIOUS PROBLEM for me. I must be able to access my email. Please repair.

Asked by Janis_Jones 12 hours ago

Last reply by cor-el 9 hours ago

Pointer doesn't change shape unless clicking in an option.

Hello, For some reason I got a new laptop and install the latest firefox version, however, very often happens that my pointer doesn't change according to the options I … (read more)

Hello,

For some reason I got a new laptop and install the latest firefox version, however, very often happens that my pointer doesn't change according to the options I am selecting (unless I click on them). To fix it, I have to restart the browser every time. It's annoying because for example, if I select some text to copy it, it will not be highlighted until I finish (unclick), just until then it will highlight the text, but not during the process. Also, the wheel of my mouse won't scroll the page up and down when clicking at it (but I still can scroll without clicking it). All these issues get fixed once I restart the whole browser.

Any ideas? do you think by downgrading firefox this could be fixed?

Best regards, Cristhian Garcia.

Asked by gqcristhian 1 day ago

Last reply by jonzn4SUSE 10 hours ago

Firefox can't establish connection to websocket, fixed after restart

Hi, I've been having problems with my Firefox. After some time (~1 day?) all websocket connections stop working until I restart the browser. In JS console I can see "Fire… (read more)

Hi, I've been having problems with my Firefox. After some time (~1 day?) all websocket connections stop working until I restart the browser. In JS console I can see "Firefox can't establish connection to ws://..." (or wss://).

This really affects all pages, for example Discord, Onshape, Jupyter notebook, and 100% gets fixed when FF is restarted.

I'm looking mostly for some debugging tips. So far I've tried increasing `network.websocket.max-connections` from 200 to 500, without any luck. I have also tried to examine some pages for open websockets using developer tools, but didn't find anything suspicious.

I'm running version 110.0.1 built on Gentoo, but this issue has been with me for couple versions already. I have a few extensions, including uBlock origin and leechblock, approximately 100-200 open tabs in 4-5 windows at all times. Restarting firefox every day is not the worst, but I'd definitely prefer to not have to do that

Asked by blue.cube 12 hours ago

  • Locked

Directly after FORCED mozilla update, firefox now opens 13 windows and uses over 750mgs to idle.

How can Mozilla help? STOP INTENTIONALLY RUINING ALL USE OF FIREFOX, THEN LEAVE ME WITH NOTHING BUT A CHAT BOX AFTER MOZILLA RUINED THE BROWSER. On16/March/2023 Microsoft… (read more)

How can Mozilla help? STOP INTENTIONALLY RUINING ALL USE OF FIREFOX, THEN LEAVE ME WITH NOTHING BUT A CHAT BOX AFTER MOZILLA RUINED THE BROWSER. On16/March/2023 Microsoft stated this PC was fully up to date, so please don't bother blaming the PC when it was the FORCED update that broke this browser.

Asked by henryjames6 14 hours ago

Last reply by Paul 12 hours ago

Firefox keeps on crashing

Dear Mozilla, My Firefox keeps on crashing and the error I'm keep on getting is that 'Firefox has crashed' and 'Firefox has stopped working'. I've tried multiple methods… (read more)

Dear Mozilla, My Firefox keeps on crashing and the error I'm keep on getting is that 'Firefox has crashed' and 'Firefox has stopped working'. I've tried multiple methods like changing places.sqlite to places sqlite.old, cleared caches, deleted my download history and removing add-ons and unchecking performance acceleration. But still got the same trouble. Even tried uninstalling it and re-installing again by removing the data in Roaming and Local folder in %AppData%. But trying this I got the error as 'Import wizard is not responding'. If I open it in the troubleshoot mode also it keeps on hanging. Kindly give me the solution for this.

Asked by lazybones2699 19 hours ago

Last reply by cor-el 13 hours ago

Firefox has 'broken' its UI in some way after updating. Is there a way to fix this without refreshing & thus losing tabs/sessions etc?

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what hap… (read more)

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

Asked by thesilverhornet 1 day ago

Last reply by cor-el 14 hours ago

Firefox ESR Crashes from VNC Viewer on Raspberry PI

Host is running RPI Linux wethCAM 6.1.19-v7+ #1637 SMP Tue Mar 14 11:04:52 GMT 2023 armv7l GNU/Linux. I am running headless and the VNC Server is VNC(R) Server 7.0.1 (r4… (read more)

Host is running RPI Linux wethCAM 6.1.19-v7+ #1637 SMP Tue Mar 14 11:04:52 GMT 2023 armv7l GNU/Linux.

I am running headless and the VNC Server is VNC(R) Server 7.0.1 (r49073) ARMv6 (Feb 13 2023 11:37:04). VNC Viewer is VNC Viewer 7.0.1 (r48981) ARMV6 (Feb 2 2023 15:55:51)

I disabled Malwarebytes. The Firefox crash report is included at the end

Chromium works fine.

Crash report is

AvailablePageFile: 0 AvailablePhysicalMemory: 118464512 AvailableSwapMemory: 122880 AvailableVirtualMemory: 255807488 BackgroundTaskMode: 0 BuildID: 20230309232621 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1679418470 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: lxde ExperimentalFeatures: layout.css.constructable-stylesheets.enabled,devtools.inspector.compatibility.enabled GraphicsCriticalError: |[0][GFX1-]: No GPUs detected via PCI (t=3.07234) |[1][GFX1-]: glxtest: process failed (received signal 11) (t=3.07851) HeadlessMode: 0 InstallTime: 1679408813 IsWayland: 0 LinuxUnderMemoryPressure: 0 Notes: Raspbian GNU/Linux 11 (bullseye)FP(D00-L1000-W00000000-T000) WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 1 SecondsSinceLastCrash: 8870 StartupCrash: 0 StartupTime: 1679418429 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"arm","buildId":"20230309232621","version":"102.9.0","vendor":"Mozilla","displayVersion":"102.9.0esr","platformVersion":"102.9.0","xpcomAbi":"arm-eabi-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":870,"virtualMaxMB":null,"cpu":{"extensions":["hasEDSP","hasARMv6"]},"os":{"name":"Linux","version":"6.1.19-v7+","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"See failure log","vendorID":null,"deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":720}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocklisted:FEATURE_FAILURE_GLXTEST_FAILED"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"blocked:FEATURE_FAILURE_DISABLE_RELEASE_OR_BETA"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.search.region":"CA","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-e","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-e&q="}},"profile":{"creationDate":19437,"firstUseDate":19437},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"webcompat@mozilla.org":{"version":"102.0.0","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19437,"updateDay":19437},"activeGMPlugins":{}},"services":{"accountEnabled":true,"syncEnabled":true}} TelemetrySessionId: 00f4c1ce-6161-4b16-8642-520a064dfbea Throttleable: 1 TotalPageFile: 1017556992 TotalPhysicalMemory: 912703488 URL: about:newtab UptimeTS: 41.3792366 Vendor: Mozilla Version: 102.9.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by DS256 15 hours ago

Last reply by cor-el 14 hours ago

Drag files from download list stopped working

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.… (read more)

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Asked by Pedro 1 day ago

Last reply by cor-el 14 hours ago

I can't drag a downloaded file from Firefox to my desktop on a mac

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and noth… (read more)

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and nothing has resulted in fixing the problem. I don't seem to have any add ons installed that I can see of unless they are hiding somewhere.

Asked by cara.moretti 1 day ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Firefox Browser will not upload the website where my email is located

When I go to the ATT.net website and click on the "mail" link in the upper right-hand corner of the webpage in order to go to the site where my email is, Firefox will no… (read more)

When I go to the ATT.net website and click on the "mail" link in the upper right-hand corner of the webpage in order to go to the site where my email is, Firefox will not go to that site. I have this same issue with Firefox on both my home PC and office PC. So it's not the computer that causes the issue. Other browsers don't have this issue.

Alan Ackereisen

Asked by alacker 16 hours ago

LOGGING INTO FINANCIAL SITES

Dear Sir/Madam: For the past year, logging into financial sites (banks, credit unions, etc.) has become more and more challenging. Log ins are taking more time or just f… (read more)

Dear Sir/Madam:

For the past year, logging into financial sites (banks, credit unions, etc.) has become more and more challenging. Log ins are taking more time or just fail completely. I often have to close Firefox completely and try again. I have deleted extensions such as Ghostery/Privacy Badger, have accepted site cookies, and have tried new privacy windows. Nothing seems to consistently help. When I use Chrome, I get right in -- but I do not like using Chrome. Help!

Asked by lfreerock 17 hours ago

Firefox Developer Edition can't load the Udemy page at some random time

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser … (read more)

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser loads the page well. But after some time passed I see that Firefox stops to load the page and the tab spinning infinitely. Pressing the realod button doesn't help. The only solution is to restart the browser. I use no-proxy setting. The refreshing of the browser didn't help either. I have configured the following options in the "about:config" but it didn't help as well: network.dns.disableIPv6 : true network.dns.disablePrefetch : true network.http.http3.enabled: false

Asked by Taras 18 hours ago

Desktop icon can't be deleted

I have a folder in my Firefox bookmarks toolbar where I keep news site bookmarks. I control dragged it to my desktop which created a .url icon that can't be deleted, ren… (read more)

I have a folder in my Firefox bookmarks toolbar where I keep news site bookmarks. I control dragged it to my desktop which created a .url icon that can't be deleted, renamed, or opened. How do I get rid of it? Win 10 Pro v2H2

Asked by bm133 19 hours ago

Firefox will not access Yahoo mail however Edge will access.

I get the error message: "The page isn’t redirecting properly An error occurred during a connection to mail.yahoo.com. This problem can sometimes be caused by disab… (read more)

I get the error message:

"The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

I tried deleting cookies but still get this error message. Edge is able to access Yahoo mail.

Asked by chinggisron 19 hours ago

Unable to drag image when downloaded to desktop on Mac

Hi, I am unable to drag an image that is downloaded onto my desktop. I am using a Mac with the latest version of the Firefox browser. I see a circle with an slash throug… (read more)

Hi,

I am unable to drag an image that is downloaded onto my desktop. I am using a Mac with the latest version of the Firefox browser. I see a circle with an slash through it when I try dragging an image onto my desktop.

Asked by ArtistQ 1 day ago

Last reply by ArtistQ 19 hours ago