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  • Solved

Firefox won't let me change my default search engine and I can't search for anything

So I downloaded a few programs that were legitimate, no viruses or anything I checked, but also added a few programs. When I started seeing weird problems with firefox, I… (read more)

So I downloaded a few programs that were legitimate, no viruses or anything I checked, but also added a few programs. When I started seeing weird problems with firefox, I went to uninstall them from my windows, and I did. I uninstalled every program from today. But Firefox still won't let me search anything. When using the search bar, if it's one word, it'll search and automatically put other things in the search to make it look for a website. If it's more than one word, it just doesn't respond to me hitting enter or clicking the search button. I believe it's because Firefox seems to have lost all options for a default search engine. It has nothing selected for a default search engine, and whenever I click on it to show options, it just doesn't. Also, I have no weird add-ons that showed up, and the problem persists even when I disable every add-on I have. There are also no weird plugins. Can someone help? I'd rather not have to search google.com every time I want to search for something.

Asked by Landon the Lonely 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Missing file on startup of firefox

This is the error I get when starting Firefox: "File not found Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US… (read more)

This is the error I get when starting Firefox:

"File not found Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. Check the file name for capitalization or other typing errors. Check to see if the file was moved, renamed or deleted."

How can I fix it?

Asked by bschreur 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

No Pop-up to 'Open with or Save' linked file on TD Ameritrade

Trying to download Watchlist on TD Ameritrade site. When I click 'Export', a blank page briefly opens then closes. Normally, I would get a pop-up asking me if I want to… (read more)

Trying to download Watchlist on TD Ameritrade site. When I click 'Export', a blank page briefly opens then closes. Normally, I would get a pop-up asking me if I want to 'Open with' or 'Save File'.

Started with my upgrade to Firefox 79.0 (on Windows 7 pc) Other Internet sites work fine. If I use a different PC with the older Firefox it works. If I refresh V 79.0 and remove add-ons it still fails. If I rollback to V 78, it works ... briefly.

Asked by Daredek 4 weeks ago

Answered by Daredek 3 weeks ago

  • Solved

javascript error

when trying to access my outlook account after successful authentication I get a "failed to load javascript" error. Prior to last browser update (last time I checked mai… (read more)

when trying to access my outlook account after successful authentication I get a "failed to load javascript" error. Prior to last browser update (last time I checked mail on pc) everything was working fine. Firefox 79.0 64bit Windows7 home premium sp1. here the complete message: cId: 7810C50E8ED44602A6386E7A8AAD79A3 app: Mail st: undefined reqid: undefined wsver: undefined efe: undefined ebe: undefined et: ClientError esrc: Script err: Error: Failed to load javascript. estack: 39/_

Asked by AkaMrG 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

why is there a blinking vertical cursor line at the last mouse click location when it is not a data input point?

over the last few days there is a small vertical cursor line that appears at the last mouse click location like it's waiting for me to type something there. like the brow… (read more)

over the last few days there is a small vertical cursor line that appears at the last mouse click location like it's waiting for me to type something there. like the browse button below. if i click outside the box a blinking vertical cursor line appears outside the box where i clicked. it is obviously not a place where input should be expected. this has only started over the last week or so and only with firefox it doesn't happen with chrome. I just opened a story on fox. the title of the story is not a link or a place for me to type or enter text but if i click anywhere in the title text a blinking cursor line appears.

Asked by steve254 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Problem loading page (SAP launchpad!)

Hi, want to visit the following link that works in every other browser I got: https://launchpad.support.sap.com/#/notes/1569029 I get the following error message: Secure … (read more)

Hi,

want to visit the following link that works in every other browser I got: https://launchpad.support.sap.com/#/notes/1569029

I get the following error message: Secure Connection Failed

An error occurred during a connection to launchpad.support.sap.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

. . . Would you mind helping me out? Wanted to use Firefox as my office browser but I need access to the SAP launchpad for that! Any help is appreciated. Thanks in advance!

Best regards

Asked by darealdevil 3 weeks ago

Answered by darealdevil 3 weeks ago

  • Locked

вы ЗАЕБАЛИ

уже не первый раз после того как фаерфокс сам закрывается - у меня исчезают ВСЕ ОТКРЫТЫЕ ДО ЭТОГО ОКНА - ИХ БОЛЬШЕ 30, ЕБАНЫЙ В ВРОТ НАХУЯ В НАСТРОЙКАХ У ВАС СТОИТ ГАЛОЧ… (read more)

уже не первый раз после того как фаерфокс сам закрывается - у меня исчезают ВСЕ ОТКРЫТЫЕ ДО ЭТОГО ОКНА - ИХ БОЛЬШЕ 30,

ЕБАНЫЙ В ВРОТ

НАХУЯ В НАСТРОЙКАХ У ВАС СТОИТ ГАЛОЧКА ЧТО БЫ ОТКРЫВАТЬ РАННЕЕ ОТКРЫТЫЕ ОКНА КОГДА ЭТА ФУНКЦИЯ после подобного краша фаерфокса НЕ СРАБАТЫВАЕТ И ОТКРЫВАЕТ мне дефолтные мои 5 окон ВМЕСТО ВСЕХ до этого более 30 ОТКРЫТЫХ?!?!?!??!?!

что бы до Вас дошло в чём суть этого обращения - у меня было открыто более 30 окон сайты которые настроеные специальным образом - а после того как фаер фокс крашнулся ВСЁ ПРОПАДАЯТ К ХУЯМ СОБАЧИМ И МНЕ НУЖНО ЭТО ВОСТАНАВЛИВАТЬ НА УГАД БЛЯДЬ - как будто мне занятся нечем и вспоминать все МОИ ПРОЕКТЫ!?!?!??!??!??!?!??!?!??!


РЕШИТЕ ЭТУ ПРОБЛЕМУ - СОЗДАЙТЕ ЭКСТРЕННЫЙ ТРЕКЕР РАНЕЕ ОТКРЫТХ ОКОН! либо откат по дате с историей открытых окон !!!!!!!!!!!!

НЕНАВИЖУ ВАС

Asked by undoxone 3 weeks ago

Last reply by Andrew 3 weeks ago

  • Solved

Yellow Banner of Death

a Yellow Banner of Death stops my laptop from loading "a webpage is slowing your computer"... Appears at top of page - halts everything. Any idea how to remove? Thank Yo… (read more)

a Yellow Banner of Death stops my laptop from loading "a webpage is slowing your computer"... Appears at top of page - halts everything.

Any idea how to remove?

Thank You.

Jim Fitch Winter Park, FL

(can't catch a screen shot!) old Acer laptop Aspire 7741Z-4433 Win 10 64 bit Firefox

Asked by Jim Fitch 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved

Google Maps not refreshing after zoom and others

Hello! Since some time (hard to say exactly, but Months) I have issue with google maps on my work computer. It's not refreshing view after zooming in or out - some exampl… (read more)

Hello!

Since some time (hard to say exactly, but Months) I have issue with google maps on my work computer. It's not refreshing view after zooming in or out - some examples: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-53-36-82e04b.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-54-00-884c84.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-54-04-8bc938.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-54-09-beac3a.png

I'm using Firefox 79.0 with uBlock Origin and Pinned WhatsApp extensions. All is running under Windows 7. I tested it in safe mode and maps running OK, however when I switch off my extensions in normal mode it's again not refreshing. The same set of extensions I have also on my gaming and home laptops and Firefox is flawless on those machines. Only obvious difference is Windows 10. Hardware acceleration is Off, but changing that is not helping. Cosmetic Filtering in uBlock is also tested without help. I also tested Chrome on this laptop and it's working OK, IE v. 11.0.28 is not working with GMaps at all after zooming: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-02-04-04-254007.png

Any other thoughts?

Asked by mirek_ptak 1 month ago

Answered by mirek_ptak 3 weeks ago

  • Solved

Restore functionality of Delete key to remove autocomplete entries

I recently updated from FF55 to the newest version, FF79. After updating, I'm unable to delete entries in the autocomplete list from the address bar by selecting them wit… (read more)

I recently updated from FF55 to the newest version, FF79.

After updating, I'm unable to delete entries in the autocomplete list from the address bar by selecting them with the arrow keys and pressing the Delete key like I used to be.

It seems to have been removed in an update, as it's reproducible on my work PC with the newest ESR version.

Is there a way to restore that functionality or is there an addon I can use for that?

Asked by Razzorx 4 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Firefox sync does not sync bookmarks anymore

Hi everyone, Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa thou… (read more)

Hi everyone,

Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa though.

Here is an exemple of sync log:

1598260143111 Sync.LogManager DEBUG Flushing file log 1598260143122 Sync.LogManager DEBUG Log cleanup threshold time: 1597396143122 1598260143132 Sync.LogManager DEBUG Done deleting files. 1598260144429 FirefoxAccounts INFO Polling device commands. 1598260144429 Sync.Service DEBUG User-Agent: Firefox/79.0 (Windows NT 10.0; Win64; x64) FxSync/1.81.0.20200720193547.desktop 1598260144429 Sync.Service INFO Starting sync at 2020-08-24 11:09:04 in browser session 8pd4DSAYP9NP 1598260144429 Sync.Service DEBUG In sync: should login. 1598260144430 Sync.Service INFO User logged in successfully - verifying login. 1598260144430 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144431 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1598260144431 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1598260144431 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144431 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1598260144431 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144437 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=15967270 1598260144611 Sync.Resource DEBUG GET fail 503 https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections 1598260144611 Sync.Resource WARN GET request to https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections failed with status 503 1598260144611 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1598260144611 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1598260144611 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1598263744611 1598260144612 Sync.ErrorHandler ERROR Sync encountered a login error 1598260144612 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1598260144613 Sync.SyncScheduler DEBUG Next sync in 4413803.3495770125 ms. (why=schedule) 1598260144614 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:1043:15) JS Stack trace: onNotify@service.js:1043:15 1598260144614 Sync.Service DEBUG Not syncing: login returned false. 1598260144614 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Many thanks in advance for your help. Any advice most welcome.

Regards, Renaud

Asked by renaud.morinson 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Is it possible to automatically enable Adobe Flash on selected pages

There is a language learning website that I use almost daily. Each time I go to it I must tell FireFox to enable the player. To be truthful I do not know if this is Mozil… (read more)

There is a language learning website that I use almost daily. Each time I go to it I must tell FireFox to enable the player. To be truthful I do not know if this is Mozilla or the Website. If it is Mozilla is there a way to place this site on a "trusted" list?

Thanks.

Asked by Silenus 4 weeks ago

Answered by James 4 weeks ago

  • Solved

roadscholar.org site loads with Chrome But NOT with Firefox 79.0

Until recently, the site always worked well with Firefox. But now Firefox does not properly load or display https://www.roadscholar.org In the weird layout I found this … (read more)

Until recently, the site always worked well with Firefox. But now Firefox does not properly load or display https://www.roadscholar.org

In the weird layout I found this message from the site included (see below), which displays a link to update Firefox. However, my Firefox help tab says I have the current update (v.79.0 for 64 bit Windows pc's). What is the fix? Will you contact the website? Thank you.


Please Update Your Web Browser Unfortunately, the web browser you are using is not compatible with the Road Scholar website and you will not be able to enroll in a program on our site. To enroll, please call (800) 454-5768, Monday – Friday, 8 a.m. – 9 p.m. ET.

If you would like to update your web browser, please visit http://outdatedbrowser.com/ Welcome!

Asked by Kenmp 4 weeks ago

Answered by Kenmp 3 weeks ago

  • Solved

How can I reduce the line spacing in the Firefox address-bar drop-down list

Three years ago I asked this question and received a good answer (see https://support.mozilla.org/en-US/questions/1168880) but the solution posted then stopped working a … (read more)

Three years ago I asked this question and received a good answer (see https://support.mozilla.org/en-US/questions/1168880) but the solution posted then stopped working a few releases ago. That solution was to use some css

 #PopupAutoCompleteRichResult .autocomplete-richlistitem {
   height: 26px !important;
   min-height: 26px !important;
 }

but the suggested css no longer seems to have any effect. Any ideas how I can get a nice compact drop-down list?

Asked by OneMoreName 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Search suddenly changed to Yahoo from Google, even though options is set to Google.

Suddenly Firefox is using Yahoo as the search engine. FF Version 79.0. Windows 10 totally up to date. The FF Option is set to use Google but if I enter anything either… (read more)

Suddenly Firefox is using Yahoo as the search engine. FF Version 79.0. Windows 10 totally up to date. The FF Option is set to use Google but if I enter anything either in the "url" area OR the Search area - it's using Yahoo search. Driving me nutz! (short trip) I've searched through regedit for yahoo and see nothing set to use it for a search engine. Just started happening.

Even when I open a new session or tab, the "URL area" has: "Search with Google or enter address" But if you enter anything - it uses Yahoo. At a loss, anyone have any ideas?

Thanks, Steve

Asked by 03bluecoupe 3 weeks ago

Answered by 03bluecoupe 3 weeks ago

  • Solved

Unable to view website

How do I get Firefox to allow a website to be viewed? I can view it on Safari but not Firefox. I get this message You don't have permission to access "http://www.thegre… (read more)

How do I get Firefox to allow a website to be viewed? I can view it on Safari but not Firefox. I get this message

You don't have permission to access "http://www.thegreatcoursesplus.com/" on this server.

Reference #18.c6f12417.1598204829.233a8f08

Asked by woodpile2 4 weeks ago

Answered by PeX 4 weeks ago

  • Solved

icloud not opening

Hi all, All of a sudden icloud won't open. I just get the black band across the top with apple icon in top left corner, and white page with pin wheel spinning. I've tri… (read more)

Hi all, All of a sudden icloud won't open. I just get the black band across the top with apple icon in top left corner, and white page with pin wheel spinning. I've tried a system refresh and uninstall and reinstall. I read that checking Java Script in Internet Explorer was a fix but that was fine. Thank you.

Asked by Tony 4 weeks ago

Answered by FredMcD 4 weeks ago

  • Solved

Selecting "add-ons" opens a blank tab

I've tried accessing my add-ons in many ways but it always just opens a blank tab and not the actual add-ons page, there's nothing in the search bar. It just looks like t… (read more)

I've tried accessing my add-ons in many ways but it always just opens a blank tab and not the actual add-ons page, there's nothing in the search bar. It just looks like this. I've tried restarting Firefox and that did not help.

Asked by chloethonus 4 weeks ago

Answered by FredMcD 4 weeks ago