Showing questions tagged: اعرض كل الأسئلة
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Credit Card Payment Methods missing from settings

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current releva… (read more)

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

Asked by Eliav Solomon 1 month ago

Answered by DJ_SANYEE 3 weeks ago

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Missing edit payment methods button within the privacy and security section of settings

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it … (read more)

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it

Asked by Makkel 1 month ago

Answered by DJ_SANYEE 3 weeks ago

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Firefox on MacOS Tahoe "freezes" after closing and re-opening my laptop

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen… (read more)

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

  • It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
  • I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
  • The bug still happens if I'm not focused on the Firefox window but on a different app.
  • The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

  • Updating my OS.
  • Restarting my laptop.
  • Disabling hardware acceleration.
  • Disabling themes and extensions.
  • Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

Asked by leejasper851 1 month ago

Answered by leejasper851 1 month ago

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Update download stalled

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps … (read more)

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps spinning without making any further progress. I'm on a 2020 iMac running Sonoma 14.5 My internet connection is still functioning. I'm wondering what I should do. Is there a way to just cleanly stop and start over? Or stop and continue.

Asked by cak 1 month ago

Answered by cak 1 month ago

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A Block Ad does not allow me to access a site. How to remove it?

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&ut… (read more)

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&utm_medium=email#-0eebc5457c97ef8bca0b518ed4194951 I need some help, please. This is a site informing me about the weather. Thank you.

Asked by Natalia Sarmento 1 month ago

Answered by jonzn4SUSE 1 month ago

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no connection to gmail or googlemail

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else… (read more)

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else on Mozilla seems to work fine. I don't get any messages to say why. The input just sits there with the fullstop going left and right. Any ideas ?

Asked by william.croy 1 month ago

Answered by jonzn4SUSE 1 month ago

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All of a sudden I'm constantly getting pop up ads on my home page. How do I stop them? I keep clicking that the ads are inappropriate, or I've seen them numerous times, etc.

All of a sudden I keep getting pop up ads on my Home page, even though I click on that I'm not interested or they're inappropriate, etc. How do I stop these??

Asked by Twotutor 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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When using DuckDuckGo Search, I cannot drag and drop the search URL into my Bookmarks.

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the… (read more)

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the correct URL is not shown for the search using DuckDuckGo. See attached screenshot.

Please resolve.

Asked by Wayne Carpenter 1 month ago

Answered by TyDraniu 1 month ago

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Bing homepage on Firefox

I have Bing as my homepage, but on one computer I have a very annoying problem. I click on the settings to turn off 'Show news and interests' and 'Show trending on Bing',… (read more)

I have Bing as my homepage, but on one computer I have a very annoying problem. I click on the settings to turn off 'Show news and interests' and 'Show trending on Bing', but the next time I come back to the homepage these settings have turned themselves back on. What do I have to do to retain these settings?

Asked by TV John 1 month ago

Last reply by Denys 1 month ago

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Can't scroll some webpages (no scrolll bar). can scroll others

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page… (read more)

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page, and the arrow keys don't work. On other pages, there's no problem. but I simply can't scroll thes pages. What's going on here?

Asked by crogerblair1 1 month ago

Answered by jonzn4SUSE 1 month ago

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Hotmail - Outlook site page does not load

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did … (read more)

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did something change? How do I correct this problem?

Asked by Packtraveler 1 month ago

Answered by jonzn4SUSE 1 month ago

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Unable to Reinstante Missing Bookmark Toolbar Icons

I'm running 145.0.2 on Mint Linux and Windows 11... Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Too… (read more)

I'm running 145.0.2 on Mint Linux and Windows 11...

Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Toolbar have been replaced by the black+and+white icon of a globe. The links work, but because most of them are now the same, it means I have to hover over them to make sure I click on the link I want.

I've tried: Exporting all my bookmarks to HTML; deleting all bookmarks; re-importing Deleting the "favicons.sqlite" database and letting Firefox recreate it Creating a new Profile and importing all my bookmarks "fresh" in to there

Not only does none of this seem to work, the results are actually inconsistent.

This problem has been kicking around for years - certainly for many major releases of the browser. I understand that there could be deep/complicated issues such as a corrupt user profile, for example...

Unfortunately, however, there does not appear to be any consistent or reliable effective advice on how to fix this issue... and nothing I try seems to resolve the problem.

I'd be very grateful for any recommendations on a reliable repair for this issue.

But I'd also be grateful for suggestions as to how we might go about suggesting to the devs that this long-running bug is overdue a permanent fix.

Thanks in hope.

Asked by spaceman sproggit 1 month ago

Answered by jonzn4SUSE 1 month ago

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Firefox on Debian 13 with XFCE: Firefox doesn't respect my GTK theme, except if the theme's name ends with "-dark"

Hello, I just set up a computer with Debian 13 'Trixie', and I downloaded and installed the latest Firefox for Linux (version 145) from Mozilla's site. Then I noticed a… (read more)

Hello,

I just set up a computer with Debian 13 'Trixie', and I downloaded and installed the latest Firefox for Linux (version 145) from Mozilla's site.

Then I noticed at first that it wasn't following my GTK theme. Then after testing a bit, I discovered it would respect only themes with names that end in "-dark". I've taken some screenshots and attached them to demonstrate the problem.

firefox-esr from Debian's repositories didn't have this problem. But also, I've got another computer that still has an older distro (Debian 11) installed, and I'm running the latest firefox 145 on that too, and it always respects my GTK theme regardless of whether its name ends in "-dark". So, perhaps this is a GTK/GTK4 problem or something?

Does anyone know about this issue, can anyone help? I would really like Firefox to respect my choice of theme regardless of whether the theme's name ends with "-dark" or not.

Asked by dusthillresident 1 month ago

Answered by Denys 1 month ago

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Hiding "The security sandbox is disabled" warning

I've purposefully used the environment variable to disable the security sandbox. How can I acknowledge and hide the persistent warning? Is there any about:config value f… (read more)

I've purposefully used the environment variable to disable the security sandbox.

How can I acknowledge and hide the persistent warning? Is there any about:config value for it?

Thank you!

Asked by Maximiliano 1 month ago

Answered by TyDraniu 1 month ago

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typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (read more)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Asked by mike741 1 month ago

Answered by jonzn4SUSE 1 month ago