Firefox Community Forum

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FINALLY it loads, after five or more failed attempts. This does not happen with Firefox on my laptop, only my Mac. Both Firefox and my Mac are up to date. Why is this happening? Please help. It happens every day when I try to load the browser. I am about to give up and move to Safari. Relatedly, anyone know if it's possible to export all my bookmarks from Firefox to Safari?

I would like the window control buttons to stay static rather than appearing when I mouse over them. I keep accidentally activating it when trying to change tabs and it is really inconvenient. Thanks!

I use Firefox for privacy, lack of bloat, and other ethical reasons. For these reasons, I don't want to have the new CEO keep the incorrect idea in his head that the people who use Firefox want AI. Please don't add more AI, if anything--- please remove the AI which has already been added to Firefox which users have to remove themselves. I will dump Firefox if the new CEO continues with this plan.

All of my minimised firefox windows have disappeared. If I go to history and try to restore them, I only have today's windows listed. I can't go back to 2025! I can I recover my missing windows? Thanks and regards, Rob

Hi Community,

Whenever I am shopping online on my Macbook (MacOS Sierra 15.7.2) Firefox will begin to freeze and then hang on the checkout page. I notice this happens most often with Shop/Shopify websites. Can someone help? This behavior seemed to begin this year about 6 months ago. I end up having to go Safari and reload my page, find the items again, and then I can check out. So problem is something about Firefox and my machine.

Thank you,

SAnd

The 2-year-old support page "View synced tabs from other devices" gives 2 methods for syncing all your tabs from one Windoze FF to another. Neither one does anything at all for me now. The "right-click on the device in the sidebar" sounded SO promising, but it does not cause anything at all to happen. And checking the "sync tabs" box does indeed make them all show up in the sidebar list, but does not open anything. So besides clicking on each of the hundreds of tabs listed, how can I do this, or is it just another FF functionality lost to time?

I don't know who thought it was a good idea to put someone who is pro-AI in charge of the anti-AI browser. I'm on Firefox because it doesn't use AI. You want to add in the most foolish, expensive, environmentally destructive, money sink that none of the userbase wants? Fine. I don't have brand loyalty. You choose personal wealth over the health of our environment and community by shoveling AI stupidity at us, I will drop this browser like a lead weight and switch to the lesser known browsers. I hear Waterfox hasn't bought into the slop yet. Might be time to change over to a more mindful system.

I use Firefox specifically because I appreciate(d) the flexibility and the privacy. Default AI makes it significantly more difficult to customize the browser to my preferences (ie, zero AI anywhere) and threatens the privacy that Firefox is known and recognized for. This is an absolutely incomprehensible decisions; it is no longer a "trustworthy" browser if it incorporates AI. Why ruin a good thing??

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching browsers. AI is not only bad for the environment, it does not even do the features you want it to do correctly. Please remove AI from firefox, i have been using this browser for years and would hate to leave because you refuse to remove AI features nobody asked for.

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any solutions? Thank you for your consideration. marlem388

I want to change my keyboard shortcuts for download page.Before an update my download page shortcut was ctrl+j. But after that update my keyboard shortcut changed ,now it is ctrl+shift+u. How do I fix this

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I have tried many things unsuccessfully. Something has changed that does not allow for the backup of profile folders. Adding a backup option to the profile manager would be nice. I noticed some people have found work-arounds but I need a straight-forward procedure for backing up my folders. No work-arounds please, just a simple procedure. May I ask for help with this issue?

My Profile Folders can't be backed up. Messages I receive while attempting a backup state that permissions are required to backup certain files. I'm working in an administrator account so that shouldn't be an issue and I use to backup my Profile Folders without an issue.