Showing questions tagged: اعرض كل الأسئلة
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Latest Windows 10 update

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs.… (read more)

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs. I can't be the only person experiencing this problem but contacting Microsoft is next to impossible. I wonder if you can: 1) alert them to this issue; and 2) pressure them to fix it as constantly uninstalling the updates is a pain!

Asked by sjarmain 11 months ago

Answered by sjarmain 11 months ago

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Previous Tabs don't come back up after a reboot.

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open t… (read more)

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open to show up again after a reboot of the browser or computer. What gives? How long will it take to get this corrected? Please give me help. Thanks, Mark

I've tried everything and read all the instructions but none work.

Asked by MarMiller 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

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Blank pdfs

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely … (read more)

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

Asked by jesse20 11 months ago

Answered by jesse20 11 months ago

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Open Bookmarks form Dropdown menu in Background without Dropdown menu closing

I want to select multiple Tabs from a bookmark folder to open in the background. On Chrome this used to be quite easy: Just open the Dropdown, click whichever tabs you w… (read more)

I want to select multiple Tabs from a bookmark folder to open in the background.

On Chrome this used to be quite easy: Just open the Dropdown, click whichever tabs you wanted to open with the Mousewheel and done.

On Firefox you need to enable new tabs to open in Background first. I managed to find the setting for that with google after a while. You need to go to advanced settings by typing about:config into your url bar.

Then you search for browser.tabs.loadBookmarksInBackground and click "enable".

But this didn't fix the other issue I had, that the dropdown menu always closes as soon as I click anything.

Is there a way so it stays open until I'm done selecting the pages I want?

Asked by Hellschwarz 11 months ago

Answered by Hellschwarz 11 months ago

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Hide\Remove Bookmarks Toolbar & Other Bookmarks

I am reinstalling Windows\Firefox, and would like to hide\remove Bookmarks Toolbar & Other Bookmarks, as shown on the images. The Delete Folder option is greyed out f… (read more)

I am reinstalling Windows\Firefox, and would like to hide\remove Bookmarks Toolbar & Other Bookmarks, as shown on the images. The Delete Folder option is greyed out for both, and Other Bookmarks is empty.

Both were hidden\removed in my original installation, but I can't remember how I did that. I've seen posts mentioning e.g. browser.toolbars.bookmarks.2h2020 (it doesn't exist) in About:config, right-clicking on the Other Bookmarks and uncheck it (it doesn't exist).

I'm using Firefox 101.0.1 (64 bit).

Asked by anton.vantonder 11 months ago

Answered by cor-el 11 months ago

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Audio not working on Firefox, works on every other Windows program

Audio was working fine until recently. Now, firefox has no audio playing on any site. Some sites show "PLAYING" in tab, but others like YouTube don't show that notifi… (read more)

Audio was working fine until recently. Now, firefox has no audio playing on any site.

Some sites show "PLAYING" in tab, but others like YouTube don't show that notification. Even with "PLAYING", there is no audio output.

I checked Windows settings and Firefox is set up correct (and the same as it was before it stopped working), see screenshot attached. Otherwise, I restarted Firefox, tried it in troubleshoot mode, and reinstalled Firefox. No changes.

Possible system changes include: Maybe a Firefox update occured and broke the program? I installed the game Civ5 from Steam which required some Windows VS redistributibles installed.

Asked by ahmad.saleh131 11 months ago

Answered by jonzn4SUSE 11 months ago

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Impossible to delete a website from autofill function in Firefox for Mac version 101.0.1

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in t… (read more)

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in the rest of the website 'www.preply.com'. It was a horrible ESL teaching scam website, I only taught through it for a month last November then quit when they ripped me off. But now since last November, any time I type in 'pre'–I invariably see their annoying, shitty website :-( It is very annoying because it was a bad employer experience–and now I cannot ever remove them from Firefox :-(

I tried deleting it in the address bar with shift + delete, then also went into some obscure Firefox folder and deleted some file with Firefox closed (this was the supposed "solution"–it did NOT work).

Is there any way to solve this incredibly annoying issue? Or should I just switch to Chrome or Safari and give up? Very disappointed in how impossible Firefox makes deleting autofill URLS, really, REALLY BAD software programming. Any helpful or solution greatly appreciated thx :-)

Asked by srhitchcock 11 months ago

Answered by Chris Ilias 11 months ago

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Multiple Firefox icons appearing in Mac OS dock

Using Mac OS 12.4 and Firefox 101.0.1. After launching Firefox, a second icon appears in the "recently used" apps section of the Mac OS dock (see attached screen shot). … (read more)

Using Mac OS 12.4 and Firefox 101.0.1. After launching Firefox, a second icon appears in the "recently used" apps section of the Mac OS dock (see attached screen shot). The icon stays there and goes away, and then comes back, and then goes away, etc. This continues on and on until Firefox is closed.

Why is this happening? Never acted this way before the latest updates.

Asked by bobmac27 11 months ago

Answered by cor-el 11 months ago

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Bookmark Toolbar tab missing??

My bookmarks have been broken up in the categories for years... ie: Research, Health, Shop, Weather, News, YouTube, etc. Suddenly today the News tab is missing from the … (read more)

My bookmarks have been broken up in the categories for years... ie: Research, Health, Shop, Weather, News, YouTube, etc. Suddenly today the News tab is missing from the Toolbar??? I can't find it when I search in Manage Bookmarks. Where did it go and how can I get it back???? Help!!

Asked by Sillycat41 11 months ago

Answered by user104147805413306348376805769878442569366 11 months ago

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Not receiving subscriptions after privacy security reset

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving … (read more)

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving the subscriptions I've signed up for.

I've added the email addresses to my yahoo contacts and changed my passwords and I am still not receiving the subscription emails. Is the setting I need to change in Yahoo or Firefox? It's driving me nuts and no matter what I do (change login, settings on the sites) I am still not getting emails from my subscriptions.

Asked by Heidi 11 months ago

Answered by Heidi 11 months ago

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Window position not saved

Firefox 101.0.1 + extensions, Windows 11 22H2; both fully updated Firefox has stopped saving the position of its window, looking to me like it is leaving space for my Wi… (read more)

Firefox 101.0.1 + extensions, Windows 11 22H2; both fully updated

Firefox has stopped saving the position of its window, looking to me like it is leaving space for my Windows taskbar but which is hidden.

Some online searching and I found that setting privacy.resistFingerprinting to false resolves the issue, but it is not a change I feel comfortable with and wonder if there is another solution. I have uBlock Origin installed so maybe I shouldn't be concerned.

Asked by henryg1 11 months ago

Answered by henryg1 11 months ago

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Error 410

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a re… (read more)

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support.

Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

Asked by KP 11 months ago

Answered by KP 11 months ago

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I can't set a default behaviour for download of *.XLSX files

I am trying to download a spreadsheet file which has a .xlsx extension. Firefox insists on downloading the file (my default action) but I want to be given the option to o… (read more)

I am trying to download a spreadsheet file which has a .xlsx extension. Firefox insists on downloading the file (my default action) but I want to be given the option to open in my spreadsheet program (Libreoffice).

Looking in Settings and scrolling down to Files and Applications -> Applications, there are other spreadsheet formats present but not one for .xlsx. How do I add the "Always Ask" option for .xlsx files?

Libreoffice is the default system application for opening these files.

Asked by tc68 11 months ago

Answered by Terry 11 months ago

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Automatically Logged Out of Websites Post-Authentication

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not o… (read more)

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not occur on other devices also using Firefox. It is difficult to explain given that I don't have any idea what is actually happening, but hopefully I can make it clear enough.

For some websites that require a username and password, I will correctly login and pass authentication but then I will be booted back to the initial login screen, almost like the login failed. I only know that it is technically a log out, not a failure, because I have briefly seen the URL change like I'm logging out. I have tried uninstalling and reinstalling Firefox fresh multiple times on my Windows 11 laptop, but the same issue occurs consistently.

This happened when I was trying to login to the student portal for my university and when I was trying to login to my apartment's resident portal. Changing cookie settings or going into a private browser has not helped at all. I cannot tell if this is a bug with Firefox (maybe just on Windows 11?) or if there is some background setting that needs to be adjusted, but it is very frustrating. If this keeps happening, I would have to switch to a different browser, which would not be ideal.

Does anyone have any idea of steps that I could take for troubleshooting or any experience with similar issues? Any help would be greatly appreciated.

Asked by Jake 11 months ago

Answered by Jake 11 months ago

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Firefox 101.0.1 no cursor and blinking cursor Caret is off

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or th… (read more)

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or the hand will flash when moving. My system is a windows pro 10 system with all updates, last updates for W10 were made a couple of weeks ago, on Firefox whenever it asks to upgrade I do it.

Specifically: 1. If the mouse is stationary there is no cursor, if I move it the cursor flashes. 2. When the system comes up and I launch Firefox all is OK for about 2 – 3 minutes then the flashing begins. 3. If I stop Firefox ie “X” it and restart it the flashing occurs within 0 – 30 seconds. 4. If I restart the PC steps 2 & 3 repeat.

I have two other PC’s Windows Home, and Windows 7, as well as a laptop with Windows Home all with Firefox 101.0.1 all up to date all do not have the above issue. This does not occur with any other programs. I have two monitors, tried Firefox on each makes no difference same problem.

I have tried searching the internet and all I find is about Caret which is off. I uninstalled Firefox and installed it. That made no difference.

Any assistance will be appreciated.

Thank You

Bob

Asked by bobsmodels1 11 months ago

Answered by Terry 11 months ago

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How to transfer tabs from desktop to phone

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the… (read more)

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the desktop tabs will not be transferred to the phone again. please guide me

Asked by iraj 11 months ago

Answered by cor-el 11 months ago