Showing questions tagged: اعرض كل الأسئلة
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Firefox always crashes on first launch; previous session tabs are forgotten

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's for… (read more)

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's forgotten all about the previous session - none of my tabs re-open, the window opens up maximized.

2. Whenever I close the last open window, my previous tabs are completely forgotten. Checking task manager reveals that there are 10 or 11 Firefox processes that are still running.

  • I have a second Windows 11 device that DOESN'T exhibit any of these issues and works correctly. Closing Firefox does not leave any running processes around.
  • "Open previous windows and tabs" is enabled in options.
  • "Firefox will: Remember history" is set in the History options.
  • Both devices are running Firefox 137.0.2 64 bit.

Problematic PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎23/‎2025 OS build 26100.3476 <<< This is different! Experience Windows Feature Experience Pack 1000.26100.54.0 <<< This is different!

Working PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎4/‎2025 OS build 26100.3194 Experience Windows Feature Experience Pack 1000.26100.48.0

Asked by drumbum1098 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

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URGENT HELP NEEDED NOW - the latest browser update removed all my TOOLBAR FOLDERS, all my Recent activity :-( PLEASE HELP ME GET THEM ALL BACK

HELLO, the latest browser update removed all my toolbar folders, all my Recent activity , my history etc etc, i am so damn pissed off about this as i had my work and per… (read more)

HELLO,

the latest browser update removed all my toolbar folders, all my Recent activity , my history etc etc, i am so damn pissed off about this as i had my work and personal websites saved in all my folders, ans all my favorite websites saved in my recent activity, so i want all them back ASAP so how do i do that?

this is urgent that someone fixes this asap , so it would be much appreciated for you to fix the issues as it was your update that done it.

thank you

regards, natasha.

Asked by Tash :-) 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

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Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bi… (read more)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

Asked by REAL 2PAC 4 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

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how to auto-refresh tabs on opening Firefox

Hello, I have Firefox set to open the tabs that I had open during my last session. (General > Startup > Open previous windows and tabs). When I open Firefox, it doe… (read more)

Hello, I have Firefox set to open the tabs that I had open during my last session. (General > Startup > Open previous windows and tabs). When I open Firefox, it does give me all the tabs that were open in my last session. But it does not give me the current pages. It gives me the pages as they existed when I closed it.

Is there some way to have Firefox refresh the tabs when I open the browser? I seem to remember this happening in the past. But it's possible I was using a different browser then.

Now I'm using version 133.0.3, Firefox for Linux Mint mint-001 - 1.0. Yes, I realize this is not the current version. If it's possible to get this feature with the current version, I'll be happy to upgrade.

Thank you very much.

Asked by brynn1 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

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only "picked" area of page visible

I went to my favorite web site this morning (dpreview/forums) and when it displayed I must have accidentally clicked some Firefox thing because the page was then overlaid… (read more)

I went to my favorite web site this morning (dpreview/forums) and when it displayed I must have accidentally clicked some Firefox thing because the page was then overlaid with a thin orange highlight with the word PICK on it. I tried moving the cursor off the page but it only changed which segments of the page were highlighted. So I clicked and the page was replaced by just the menu section of the page, apparently that was what was highlighted when I clicked.

Now, no matter what I do, when I try to go to that url only the menu is displayed, the normal list of forums is missing. I've restarted FF. I've rebooted. I've cleared cookies and cache. I've refreshed the page. Nothing helps. Other web sites are fine. I can't imagine what this is for. A diagnostic tool or accessibility thing perhaps.

Please help. I'm running latest FF on latest Win 11.

Asked by Carey 1 day ago

Answered by Carey 1 day ago

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Logging in on second computer results in incorect password

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password sc… (read more)

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password screen saying "Incorrect password" . I've reset the password a few times and still get the same behavior. Am I only allowed to have 1 device logged in at once? I know in the past I was able to have multiple computers logged in.

Asked by rob.brown 2 days ago

Answered by rob.brown 1 day ago

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Any other good non-Chromium browsers?

Now that Mozilla/Firefox have joined Google on the dark side, who is everyone switching to? I would like something that works well in both Windows and android. I hear Ope… (read more)

Now that Mozilla/Firefox have joined Google on the dark side, who is everyone switching to? I would like something that works well in both Windows and android. I hear Opera can't be trusted and I don't like how there are like 6 difference versions of Opera in the android app store. DuckduckGo is just badly made IMO. Edge causes some glitches with one of the sites I use most. Should I try Brave? I just want a browser to BROWSE the web. I don't want AI. I don't need a VPN or adblock built in. I don't want a "gamer" browser. A decent local password manager would be nice but I don't want to have to make an account to use it. I know if the product is free, you are the product, so I would almost prefer a browser you pay for but oddly that doesn't seem to be a popular option. Probably because the user data the companies collect makes them more money then people would be willing to pay. Sad times. I miss the 90's.

Asked by Timothy Stearns 1 month ago

Last reply by mario.toller 1 day ago

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Page not displaying correctly after Firefox update

After one of the updates in March qrz.com is no longer displaying correctly. This was working before. When you lookup callsign W5WLG with Chrome you will see flags of d… (read more)

After one of the updates in March qrz.com is no longer displaying correctly. This was working before. When you lookup callsign W5WLG with Chrome you will see flags of different countries under the bold title W5WLG. This used to work fine on Firefox until about 2 updates ago. See the attached screenshots.

thanks wayne

Asked by wlgary 1 week ago

Answered by Mutaz Awad 1 week ago

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Secure Form is blocked

I regularly receive email advice (via Thunderbird) from companies to access my account with them. Two days ago I selected a link to direct me to the secure form. I note … (read more)

I regularly receive email advice (via Thunderbird) from companies to access my account with them.

Two days ago I selected a link to direct me to the secure form. I note that the exact same link has been provided to me in the past and opened. This time however I was confronted with "Invalid Address".

I was advised to copy the link into another browser; I chose "Edge" and the form opened.

I have cleared FireFox's "Recent History" but that still gives no joy.

How do I overcome this?

Is there something in a configuration file that I might edit, or a potentially corrupt Windows Registry entry?

I do not use any Windows Security depending upon Bitdefender (which has never created any issues of this nature).

Asked by brijohnnow 2 days ago

Answered by brijohnnow 1 day ago

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Secure Form is blocked

I regularly receive email advice (via Thunderbird) from companies to access my account with them. Two days ago I selected a link to direct me to the secure form. I note … (read more)

I regularly receive email advice (via Thunderbird) from companies to access my account with them.

Two days ago I selected a link to direct me to the secure form. I note that the exact same link has been provided to me in the past and opened. This time however I was confronted with "Invalid Address".

I was advised to copy the link into another browser; I chose "Edge" and the form opened.

I have cleared FireFox's "Recent History" but that still gives no joy.

How do I overcome this?

Is there something in a configuration file that I might edit, or a potentially corrupt Windows Registry entry?

I do not use any Windows Security depending upon Bitdefender (which has never created any issues of this nature).

Asked by brijohnnow 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

  • Locked

need to update my browser fromm 115 to latest 137

duplicate of /questions/1506417 thread I have 115 s my current browser version , need to update to your newest version of 137 to be able to connect with websites ... tha… (read more)

duplicate of /questions/1506417 thread

I have 115 s my current browser version , need to update to your newest version of 137 to be able to connect with websites ... thank you

Asked by dustiebutt77 2 days ago

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Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Asked by Paul 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

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Bookmarks are missing from toolbar

I left my computer for a while, and when I returned and took it off screensaver I started going through my emails when I noticed that the bookmarks on the toolbar are mis… (read more)

I left my computer for a while, and when I returned and took it off screensaver I started going through my emails when I noticed that the bookmarks on the toolbar are missing. The toolbar is present, and I toggled between only show on new tab, never show and always show a few times, but they're still missing. I even tried bookmarking two webpages, but they were not added to the toolbar. As stated, I have the bookmark toolbar to always show. Firefox just updated yesterday, 4/8/25 to 130.1.0, and I'm pretty sure that they were there this morning, but I can't be totally sure. I noticed my computer had updates available, so knowing updating it would not have any effect on Firefox, I restarted the computer while updating so I could also restart Firefox with a bit of a delay. I had also restarted it twice before without any luck. The only thing I did besides updating Firefox was enabled the sidebar, which I then turned off and still did not have any bookmarks in the toolbar. Any assistance would be greatly appreciated, but I may not be able to view and any responses or make the stated changes until Friday.

Asked by Autotech1 1 week ago

Answered by jscher2000 - Support Volunteer 2 days ago