Showing questions tagged: اعرض كل الأسئلة

Mailserver does not exist

I can´t verify anything because my old mailserver tele2.se does not exist any more. old mail os.be@tele2.se please answer with new mail beoslse@gmail.com /Bertil ÖStergr… (read more)

I can´t verify anything because my old mailserver tele2.se does not exist any more. old mail os.be@tele2.se please answer with new mail beoslse@gmail.com

/Bertil ÖStergren

Asked by os.be 5 days ago

  • حُلّت

AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (read more)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Asked by ericbates 1 week ago

Answered by cor-el 5 days ago

  • حُلّت

Firefox Crash on Program Startup - WIndows 7

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would l… (read more)

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would launch and before any tabs could load it would crash again. I attempted to open in troubleshoot mode with the identical result. I gave it a break and used Chrome but in returning to this issue today the same has occurred. This time after the troubleshoot mode crash, I uninstalled Firefox and re-installed fresh (this was an upgrade from v89 to v92). Upon opening post update the browser crashed again. Each time this happens I have received a crash report screen which I accepted and it was reported as successfully submitted. However, when I open the crash report folder only two appear to have been saved - one old from the first occurrence (6/2021) and one from today(8/10/21). Both of these are linked below for review.

This is on an older Windows 7 machine that honestly I know should be updated but this is only used for light gaming and web surfing and I am not interested in an OS upgrade as I disagree with with the business practices of Microsoft - I find their policies are rather intrusive as a consumer.

I hope I've given enough information about the issue here and my system, thanks in advance for any help!

-J

System Info Intel I7 4770K 16gb RAM Geforce GT1060 Gigabyte Z97 Motherboard

Early instance of crash report in June 2021: Crash ID: bp-1fce2514-da15-4ff1-9e4c-7d0510210622 Most recent crash report from earlier today (8/10/21): Crash ID: bp-e888ef81-491c-42ae-9878-124970210810

Asked by jalbyx 6 days ago

Answered by FredMcD 5 days ago

  • حُلّت

Can't open web links on some sites, unless I right-click and "open in new tab"

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking … (read more)

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking on them, but right-clicking works. If this sounds strange - it is!

The issue is exactly as it sounds like. I can hower the mouse over the title of an article and Firefox will recognize that it's a link, showing me the path at the very bottom left of the browser. But when I click it, it simply won't do anything. My mouse works fine before you ask. It's only when I right-click the same article and choose "open in new tab" that the article opens. This is happening on some major sites as well, like the BBC.

At first I thought this was Windows-specific, but I have also had the same issues with my Firefox for Android. And again, long-pressing on the article and selecting open in new tab will open the link, but not normal tapping.

I have restared Firefox in Troubleshooting mode to disable any addons but the problems persist.

Anyone else having the same issue or is there a known solution?

Asked by nucnik 2 weeks ago

Answered by tss612tss 6 days ago

Dear Firefox Developers, Planners and Community it is a sad day.

Today is the day I cannot use Firefox anymore. It keeps on blocking webservers in my local network because of a self-signed certificate. It is a shame, I have been a loya… (read more)

Today is the day I cannot use Firefox anymore. It keeps on blocking webservers in my local network because of a self-signed certificate.

It is a shame, I have been a loyal Firefox user since Netscape. Today marks the beginning of the end of this journey. A pitty.

So, Chrome it is from now on.

-(

Asked by christoph.kuhr 1 week ago

Last reply by Bithiah 6 days ago

Help me delete my account

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete i… (read more)

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete it, what can I do ? Please help me soon Is there an email to contact Firefox for such matters? or what should I do?

Asked by mycommanon 2 weeks ago

Last reply by Bithiah 6 days ago

Error Code but no malware

Hi Yesterday, I was getting the error code ssl_error_rx_malformed_alert. I ran malware/virus scans. Found the malware and got rid of it. I ran reboot scans and more malwa… (read more)

Hi

Yesterday, I was getting the error code ssl_error_rx_malformed_alert. I ran malware/virus scans. Found the malware and got rid of it. I ran reboot scans and more malware/virus scans after, just to make sure it was gone. None of the scans showed that the malware was still around. (Please note, I use 3 different anti-virus software to run these scans). I even uninstalled Firefox and reinstalled it.

Today, I am still getting the ssl_error_rx_malformed_alert error code. My chrome browser works just fine. I ran scans again, and there was no malware.

What could be the issue?

Asked by awalkersonco 1 week ago

Last reply by cor-el 1 week ago

PaneraBread.com

After years of use, my PaneraBread.com account sign in page no longer works with Firefox. What has changed? Panera's IT folks spent a lot of time with me but nothing work… (read more)

After years of use, my PaneraBread.com account sign in page no longer works with Firefox. What has changed? Panera's IT folks spent a lot of time with me but nothing worked. They finally suggested using a different browser. MS Edge works with the same account ID and password. Why? Is there a workaround for Firefox? I am using a HP desktop and Windows 10 with all the updates.

Asked by D.C. 1 month ago

Last reply by D.C. 1 week ago

Firefox freezing with Yahoo News Articles

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to t… (read more)

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to the article, the video and the text of the article won't load. After a few minutes there is a message saying "This page is slowing down Firefox. To speed up your browser, stop this page". All of the Yahoo news articles work fine when I bring them up in Chrome. How can this be fixed??

Asked by mikeb2115 1 month ago

Last reply by mikeb2115 1 week ago

Pointeur en mouvement disparaît

Avec 2 PC. PC1 : le pointeur devient invisible quand il est en mouvement et réapparait dès qu'immobile, et cela uniquement dans une fenêtre du navigateur FF et dans le je… (read more)

Avec 2 PC.

PC1 : le pointeur devient invisible quand il est en mouvement et réapparait dès qu'immobile, et cela uniquement dans une fenêtre du navigateur FF et dans le jeu Forge of Empire. Pb apparu depuis 2 jours. Connecté à n'importe quel autre serveur, pas de pb. Connecté avec un autre navigateur à Forge of Empire, pas de problème.

PC2 : aucun pb de visu du pointeur.

Je ne vois pas par quel bout prendre ce problème.

Asked by pgz.conseil 1 week ago

Last reply by FredMcD 1 week ago

Drop down menu problem?

Whenever I try to install a new theme/addon or open the drop down menu for the downloads, it would just show the icons and no text at all? I've included some images beca… (read more)

Whenever I try to install a new theme/addon or open the drop down menu for the downloads, it would just show the icons and no text at all? I've included some images because I don't really know how to explain it...

Asked by FTaing13 1 week ago

Last reply by FTaing13 1 week ago

Won't let me create an account or sign in .

Trying to sync firefox bookmarks etc to new computer. I forgot I had previously signed up and in the process of trying to signup again I erred and put my age as "1." Now… (read more)

Trying to sync firefox bookmarks etc to new computer. I forgot I had previously signed up and in the process of trying to signup again I erred and put my age as "1." Now that I've discovered my old username and password it won't let me sign in because I don't meet age requirements. (I'm 63.) How can I get around this?

Asked by David 1 week ago

Last reply by David 1 week ago

Change username

I've seen the answer to this on a couple of other Q&A posts, but just in case... On the Edit Profile page, under Username, it lets you delete the existing name and ty… (read more)

I've seen the answer to this on a couple of other Q&A posts, but just in case...

On the Edit Profile page, under Username, it lets you delete the existing name and type in your own. And a helpful instruction tells you permissible characters. But if you attempt save the change, you get an error message.

The other Q&A posts say that you can't, in fact, change your Username. If so, why doesn't the Edit Profile page say so? Why does it mislead you into attempting to change your Username?

Also, the note under the Username textbox says, "Keep in mind that your username is visible to the public." So, if your e-mail includes some form of your personal name, and that name becomes your username by default (which happened to me), and you never notice this, you get exposed (such as by posting a query here)? But in fact, the "Keep in mind..." instruction isn't fully true. As one of the other Q&A posts says, if you choose a display name (which is blank until you add one), your username is NOT exposed. But the Edit Profile page doesn't tell you this.

So, the whole Username portion of the Edit Profile page is very misleading. It needs to be clarified. And, when you sign up for Firefox, you should be given an opportunity to choose a unique username. Mine was forced on me in the background, apparently.

Asked by watt 1 week ago

Last reply by cor-el 1 week ago

firefox version 90.0.2

Ever since version 90.0.1, now using 90.0.2, the mouse has become very sluggish/jerky, even in settings pages. I have no extensions or addons installed and am using the s… (read more)

Ever since version 90.0.1, now using 90.0.2, the mouse has become very sluggish/jerky, even in settings pages. I have no extensions or addons installed and am using the system theme. Troubleshoot mode works fine and refreshing firefox does not help. This is on Windows 7 Ultimate.

Thanks, Steve

Asked by sulbert 1 month ago

Last reply by sulbert 1 week ago

Can't uninstall or reinstall Firefox. Tried EVERY suggestion and route. Edge works, but I want Firefox. It's there on the desktop, but it won't open. We already got a suggestion

WE TRIED ALL THIS STUFF BELOW: "You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable P… (read more)

WE TRIED ALL THIS STUFF BELOW: "You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads https://aka.ms/vs/16/release/vc_redist.x64.exe https://aka.ms/vs/16/release/vc_redist.x86.exe You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

On computer startup, there's a message like the one above Tthat pops up, but related to itunes: "...especially VCRUNTIME140_1.dll."

Several hours wasted already trying to fix this over two weeks. It finally worked okay the first time, but then I X'd out a couple of small boxes that popped up on the desktop on the next startup without paying attention to what they said. Back to being messed up. My bad.

Asked by rpa2998 1 week ago

Intermittent Fault - Google sites won't load

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue b… (read more)

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.

  • Reload page
  • Restart Firefox
  • Cleared cache
  • Disabled Privacy/Security settings
  • Disabled Plugins
  • Updated Firefox
  • New Private Window
  • Tested another browser - Other browsers load google sites
  • Tested non google websites – Other websites are loading
  • Tested another network

I’ve noted that google.co.za seems to have a separate intermittency from google.com. However, I have tested and found both can be ‘broken’ at the same time. It also happens with Youtube.com. I am quite happy to continue troubleshooting, I just need some direction.

Asked by triton.rudman 3 weeks ago

Last reply by FredMcD 1 week ago

C&C Callback Address [Malware !!]

Im used Firefox (v91.0.2 32bit) on Windows 10 Pro and anti-virus (Trend micro) alert has malware on FF to open website. im open https://www.cloudflare.com and then my use… (read more)

Im used Firefox (v91.0.2 32bit) on Windows 10 Pro and anti-virus (Trend micro) alert has malware on FF to open website. im open https://www.cloudflare.com and then my use Google Chrome to open https://www.cloudflare.com and the anti-virus not alert warning. The Admin talk to me firefox has malware.!!!! (sorry for bad Eng.)

Asked by khao_lek 1 week ago

Last reply by FredMcD 1 week ago

Lost access to primary email, but can access secondary email - Firefox Login

When i try to sign in to sync data in the firefox browser itself, it sends a verification to the primary email on my firefox account (old university email). If I try to s… (read more)

When i try to sign in to sync data in the firefox browser itself, it sends a verification to the primary email on my firefox account (old university email). If I try to sign in with the secondary email on the account, it says it requires me to sign in with a primary email address. What can i do update my email address in my account?

Asked by cbuechte 1 week ago

Last reply by cbuechte 1 week ago