Showing questions tagged: اعرض كل الأسئلة

"The Big Lie" & I Don't Mean Politics

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox … (read more)

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox browser (years ago). While I was researching a different issue, I found other users' posts about app.normandy. They all said that it allowed Mozilla to do what Mozilla promised not to do: run studies in violation of users' preference to opt out. Based on what I learned from those posts, I found where app.normandy was in my computer's about:config and toggled it to false. I want to thank those other users for their posts. Mozilla's explanation, also according to those posts, is that "Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria." Aside from whether or not Mozilla should be remote-controlling clients in this way, does it really consider all the diverse places in the world where its users live to be "in the wild?"

Asked by 1&Done 1 week ago

Last reply by 1&Done 1 hour ago

An error occurred: SSL_ERROR_PROTOCOL_VERSION_ALERT

When I am trying to search something on a search bar, it won't let me to do that using google search engine. When I am opening the network tab I can see An error occurred… (read more)

When I am trying to search something on a search bar, it won't let me to do that using google search engine. When I am opening the network tab I can see An error occurred: SSL_ERROR_PROTOCOL_VERSION_ALERT error message.

Then I tried to change these settings https://support.mozilla.org/en-US/questions/1222439 but won't help.

Asked by KVM 3 hours ago

Last reply by FredMcD 3 hours ago

Primary email is not my account email - can't change it

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that pri… (read more)

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that primary, hoping it would then allow me to add my main email and then swap them. But it still said the main one was already associated (even though it's not shown). I only have two email addresses. I don't want the secondary one to be the primary one. But I can't add it or edit them. Clues?

Asked by janbrownell 1 month ago

Last reply by jack4075 4 hours ago

firefox version 90.0.2

Ever since version 90.0.1, now using 90.0.2, the mouse has become very sluggish/jerky, even in settings pages. I have no extensions or addons installed and am using the s… (read more)

Ever since version 90.0.1, now using 90.0.2, the mouse has become very sluggish/jerky, even in settings pages. I have no extensions or addons installed and am using the system theme. Troubleshoot mode works fine and refreshing firefox does not help. This is on Windows 7 Ultimate.

Thanks, Steve

Asked by sulbert 3 days ago

Last reply by sulbert 6 hours ago

Website Error

Hi all, FF 90.0.2 (64 bit), Window 10 Version 21H1 Build 19043.110 Each time I initially go to this website ( https://www.bunnings.com.au/ ) I get an error message "Some … (read more)

Hi all,

FF 90.0.2 (64 bit), Window 10 Version 21H1 Build 19043.110

Each time I initially go to this website ( https://www.bunnings.com.au/ ) I get an error message "Some Error Occurred" in the top LHS on a white blank screen. If I refresh the page it displays correctly until I go to the site again in a new browser session.

I have disabled all extensions by going into Troubleshooting Mode but it is still there.

Anyone know of a solution?

TIA

EDIT: No Issues with Chrome or Edge.

Asked by ghines 2 days ago

Last reply by ghines 19 hours ago

Yesterday's Update Crashes

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The brow… (read more)

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The browser crashed when I tried to bring up Settings. Subsequently I could not open it again. I just shut down that computer in case repowering it solves the problem later. This is Mac Catalina. Firefox just updated here. I hope on this computer the problem does not surface.

Asked by tightpurchaser 1 week ago

Last reply by tightpurchaser 6 hours ago

Getting mobile versions of some sites instead of desktop

Several days ago, Firefox started giving me what seem to be mobile versions of some sites (mostly Google Drive and Docs) instead of the desktop layouts I want. (It's URL … (read more)

Several days ago, Firefox started giving me what seem to be mobile versions of some sites (mostly Google Drive and Docs) instead of the desktop layouts I want. (It's URL comes up with "mobile" even when I type in the hard way.) The problem does not affect all sites, but it does mess up several daily. I did not deliberately change my preferences or otherwise alter Firefox.

I have tried bringing Firefox up in safe mode and even removing it and downloading it again. No change.

i also "reset the default user agent on Firefox" per this post: https://support.mozilla.org/en-US/questions/1304470

Help would be much appreciated. I like Firefox much better than the alternatives, but if this doesn't get fixed I will have to give up on it.

Many thanks.

Asked by chris228 4 days ago

Last reply by chris228 6 hours ago

Firefox Developer Edition 91.0b9 crashes, crash reporter not working. MacOS 10.15.7.

Firefox started crashing a few times a day after updating to v91. Crashed Thread: 5 Socket Thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: … (read more)

Firefox started crashing a few times a day after updating to v91.

Crashed Thread: 5 Socket Thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information: stack buffer overflow


I checked and It looks like crash reports aren't being sent to Mozilla, even though it's enabled in settings. The last one that was sent was in 2019.

When I try to open "Firefox Developer Edition Crash Reporter.app", the crash reporter crashes.

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information: dyld: launch, loading dependent libraries

Dyld Error Message:

 Library not loaded: @executable_path/libnss3.dylib
 Referenced from: /private/var/folders/*/crashreporter.app/Contents/MacOS/crashreporter
 Reason: image not found

Asked by zaphod420 13 hours ago

Last reply by zaphod420 8 hours ago

Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 1 week ago

Last reply by FredMcD 11 hours ago

  • حُلّت

Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarting… (read more)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

Asked by UKLarry 1 week ago

Answered by UKLarry 19 hours ago

Slow and unusable due to recent update screwing up hat was working OK

The recent update by Microsoft and Firefox totally screwed up my computer. It is so slow to respond with constant iterations of "Program Not responding" that it is comple… (read more)

The recent update by Microsoft and Firefox totally screwed up my computer. It is so slow to respond with constant iterations of "Program Not responding" that it is completely unusable in most cases. It crashed Thunderbird and I lost many years of data and email that is completely unretrievable. I do not want EDGE or anything to do with it, but Microsoft has made plain their intent to force it on me by making nothing work . Is there a fix without going yo Linux?

Asked by willisjcus 1 week ago

Last reply by FredMcD 4 days ago

Firefox very slow starting up and one more issue...

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an… (read more)

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an SSD even and it is still painfully slow. I have the same plugins and such on Chrome and that one opens up immediately. So I have been using Chrome a lot more lately because Firefox is opening slowly these days. Takes 15-20 seconds for Firefox to open every single time. I have deactivated each plugin one by one to see if they were causing the issue and sure enough, all of them were clean. Firefox still opens slowly.

On an unrelated note, I have been using Chrome a lot more lately also because some things on a webpage don't work on Firefox. I can't explain it. Like on the hickory farms website, I click on the Add To Cart button and it looks like it is being pressed, but nothing is added to the cart. This type of thing happens across the internet on many different sites. When I go to Chrome, everything works as it ought to. I have my settings set to Standard in Privacy and Security. I don't know where else I have to check and change things to get those buttons and other links and such to work.

Asked by Dyrelogan 1 month ago

Last reply by fidservant 1 day ago

Firefox 90.0 update problems

After the last update to version 90.0, I can't continue to use firefox browser. The problem is about opening google sites (youtube, gmail). Other websites seems to work n… (read more)

After the last update to version 90.0, I can't continue to use firefox browser. The problem is about opening google sites (youtube, gmail). Other websites seems to work normal, but I can't open youtube and gmail now (google.com itself works heavily). When I type url and click enter, it takes so much time to load, often not loading the site or partially load. Other browsers installed on the same system works normally with the "problematic" websites. I tried hard reload (ctrl+f5), cleaning all browser data, and uninstalling and reinstalling. None of the mentioned actions helped. Please help me to identify and solve the issue.

Asked by cahangirove 1 week ago

Last reply by jonzn4SUSE 1 day ago

Fonts on certain sites are odd

Certain websites font's have gone weird in Firefox, it's not reproducable on other computers just my own. I have looked through this community and run through: Set gfx… (read more)

Certain websites font's have gone weird in Firefox, it's not reproducable on other computers just my own.

I have looked through this community and run through:

   Set gfx.canvas.azure.backends & gfx.content.azure.backends to direct2d1.1,skia,cairo
   Set gfx.font_rendering.cleartype_params.rendering_mode to 0
   Set gfx.downloadable_fonts.otl_validation to true
   Disabled hardware acceleration

Firefox Version is: 90.0.2 64-bit Windows 10 21H1 All drivers are up to date

Attached are screenshots from Chrome (what the website is meant to look like) & Firefox - I prefer Firefox over Chrome so I would rather not move.

Asked by kris0089 3 days ago

Last reply by cor-el 1 day ago

How do I remove FreeTestNow from my PC without buying a phony antivirus program?

Tell me how to remove FreeTestNow from my PC. Mozilla Firefox: Click the Menu button (three bars) on the right upper corner of the screen Select "Options" and clic… (read more)

Tell me how to remove FreeTestNow from my PC.

Mozilla Firefox:

   Click the Menu button (three bars) on the right upper corner of the screen
   Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
   Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
   In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"

I see no """Options""" when I click the Menu button so I can't remove FreeTestNow from my PC (Catch - 22?)

So how do I get to """Options""", then scroll down to the "Permissions" section?

Thank you for your help.

David Sicks

Asked by franklin_6 2 days ago

Last reply by FredMcD 2 days ago

  • حُلّت

can't sign in to hotmail today

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! p… (read more)

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! please advise!! thanks ... k

Asked by karingK 2 months ago

Answered by FredMcD 1 week ago

How do I remove Pocket from Firefox entirely? On 26 July 2021

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'a… (read more)

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'advices' on this, including this site, & still it persists.

FF is getting like IE IMO, with all the awkwardness to remove unwanted Bloatware. For an 'Ordinary User'. Could some knowledgeable FF user please explain, in language I can understand, English, but not very Tech Savvy) how I remove Pocket from the browser Thanks.

Asked by bicyclz 1 week ago

Last reply by bicyclz 2 days ago