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  • Solved

I Have Really Messed Things Up and need HELP

I bought a new computer. I read about how to transfer over your profile. On my old computer I located the folder, and went up one level as it said. I had 2 files there, n… (read more)

I bought a new computer. I read about how to transfer over your profile. On my old computer I located the folder, and went up one level as it said. I had 2 files there, not 1 .I saved these files. I installed firefox on my new computer and followed the same steps to locate the folder. It also had 2 files, with different names. I STUPIDLY deleted these two files and put in the two I had copied from my old compter. Turned offirefox and turned it back on. It would notopen because it said it couldnot locate my profile folder. I uninstalled Firefox, and reinstalled it. I still get the same error.

Your Firefox profile cannot be loaded. It may be missing or inaccessible. I thought uninstalling and reinstalling it would solve the first part of the program but as of now, I have no Firefox.

Any suggestions from anyone.

Asked by smokininkman1 1 month ago

Answered by jscher2000 3 weeks ago

  • Solved

Newly updated Firefox 78.0.2 doesn't render pages well under MacOS 10.15.6

I just updated to Firefox 78.0.2 on my MacBook Air running MacOS 10.5.6. Firefox starts and opens all my windows as normal, but the page rendering is completely wrong. Al… (read more)

I just updated to Firefox 78.0.2 on my MacBook Air running MacOS 10.5.6. Firefox starts and opens all my windows as normal, but the page rendering is completely wrong. All pages are affected- yahoo.com, duckduckgo.com, I get plaintext HTML instead of any graphics working. Anyone else have this issue?

Asked by jayce_seven 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Is opening a pdf file in firefox browser safe?

Hi, I accidently opened a sensitive file using firefox browser. I reinstalled windows but is there a chance of the file being seen still on the internet? If so, is there … (read more)

Hi,

I accidently opened a sensitive file using firefox browser. I reinstalled windows but is there a chance of the file being seen still on the internet? If so, is there anything else I can do?

Thank you guys in advance! I'm kinda worried :(

Asked by for_rebecca 3 weeks ago

Answered by Meskó Balázs 3 weeks ago

  • Solved

import passwords from vivaldi

hi all, i try to import all passwords from vivaldi to firefox 78.0.2 but looks like there is completely no option to do that. the only export option is when i open impor… (read more)

hi all, i try to import all passwords from vivaldi to firefox 78.0.2 but looks like there is completely no option to do that. the only export option is when i open import wizard which tells me "no programs that contain bookmarks...could be found" which is complete nonsense as i have a vivaldi running and full of passwords. please do not advise me to put manually every password,i have close to 100,coze this will not happened. btw,im on latest manjaro xfce,just fyi if its important. thx for help in advance.

Asked by Me 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

Don't want to upgrade

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above… (read more)

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above the address bar and also changed the behavior of the address bar. It took me a couple of weeks to find the answers and get things back the way they were. I don't want to upgrade Firefox because I have no idea what it might change this time. Is there a way to keep Firefox from sending me upgrade notices when I don't want them?

Asked by mikejanus 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Upgrade issue for 78.0.2

Dear Colleague, I am on a Surface Pro 3 running Windows 10 64-bit. I have been running Firefox for 15 years without a problem. So, I saw that there was an upgrade … (read more)

Dear Colleague,

  I am on a Surface Pro 3 running Windows 10 64-bit.     I have been running Firefox for 15 years without a problem. So,  I saw that there was an upgrade to Firefox, and I downloaded it and started installing.    I have completed this process many times in the past.
  When I started running the upgrade, I received the following error,  XUI Runner window that says  "Error Platform version '78.0.2' is not compatible with minVersion>=78.0.1 maxVersion <=78.0.1.  I checked the wiki and the bug list but did not see any bugs.    
  I have not uninstalled and reinstalled yet because I do not want to lose my bookmarks, history, etc. if I can help it.  
  Any help would be appreciated.

Thank you Marj

Asked by mgarrean 1 month ago

Answered by mgarrean 1 month ago

  • Locked

new update

I open firefox today and all my bookmarks etc.. are gone and All i have is a blank browser!!!!!!!! wtf 07-12-2020 duplicate. https://support.mozilla.org/en-US/questions/1… (read more)

I open firefox today and all my bookmarks etc.. are gone and All i have is a blank browser!!!!!!!! wtf 07-12-2020

duplicate. https://support.mozilla.org/en-US/questions/1294753

Asked by imwest 1 month ago

  • Solved

Firefox download error

I keep trying to download some music off of YouTube through a ytmp3 website that I've used before. But it keeps popping this code up on the screen when I hit download and… (read more)

I keep trying to download some music off of YouTube through a ytmp3 website that I've used before. But it keeps popping this code up on the screen when I hit download and it doesn't work. Any idea what it means? Thank you

Asked by Jackhardman619 1 month ago

Answered by FredMcD 1 month ago

  • Locked

Missing Pictures

I should have mentioned that the uneducated answer provided could not even be replied to. A good way for the uneducated robot to hide, you get one try and that’s it. Then… (read more)

I should have mentioned that the uneducated answer provided could not even be replied to. A good way for the uneducated robot to hide, you get one try and that’s it. Then as I said they moved on to something easy and that does not require any brain power. Mozilla might be around for a while longer, however if this is the way they want to treat clients they may not last too long.

Asked by rodger_mckibbon 1 month ago

Last reply by cor-el 1 month ago

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  • Locked
  • Archived

Can't install firefox browser on windows 10

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave u… (read more)

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave up and uninstalled firefox but when I tried to reinstall it, it states that firefox was previously installed and allows me to reinstall. when I do that it always gives an error message that it was unsuccessful.

Asked by hillstrom0036 6 months ago

Answered by jscher2000 6 months ago

  • Solved

How do I install Firefox on a new Windows 10 PC?

I have an older PC that I have been using with Win 7 as its OS. It's still there on one of the three HDDs that's in the PC. I have since added a fourth drive, which is a… (read more)

I have an older PC that I have been using with Win 7 as its OS. It's still there on one of the three HDDs that's in the PC. I have since added a fourth drive, which is a WD Blue SSD which is 560 MB/s big, and has Windows 10 installed and running on it, when I start up this PC.

How do I go about replacing the Microsoft software with Firefox and Thunderbird? The Win 10 software is different than Win 7 so I don't know how to use very well. And the Win 10 instructions don't exactly match up with the Win 10 that is installed on my PC, so if some-body could list some of the steps that are more accurate than what MS has given, I would appreciate it.

Asked by warp4dennis 1 month ago

Answered by ARMAN KHAN 1 month ago

  • Solved

Why is the 78.0.1 download for MacOS called "Firefox 78.0.1esr.dmg" and not "Firefox 78.0.1.dmg"?

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/… (read more)

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/download/thanks/). The download dialogue (image attached) that appeared said that it wanted to download "Firefox 78.0.1esr.dmg". The "esr" in the filename surprised me, as I'm not on any ESR release train. Why is it named that and not "Firefox 78.0.1.dmg", similar to its predecessors?

Asked by Steve Chessin 1 month ago

Answered by Steve Chessin 1 month ago

  • Solved

Updating Firefox from Menu > Help > About yields ransomware

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its… (read more)

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its update, then asked me to restart Firefox. I did so and got a "ransomware" notice from my antivirus program, saying it fixed the problem (but not how). Trying to run Firefox repeats the notice. Does Firefox now have malware in it?

A Web search turns up nothing. I am posting this question from Google Chrome.

Windows 10 Home Malwarebytes premium (latest)

Asked by David Spector 1 month ago

Answered by David Spector 1 month ago

  • Solved

Firefox update check can't talk to the mothership (likely)

I run Firefox on a number of systems and two of my work computers seem to be unable to check in with the Firefox update servers to get updates. See image for the exact er… (read more)

I run Firefox on a number of systems and two of my work computers seem to be unable to check in with the Firefox update servers to get updates. See image for the exact error message.

"Firefox can't update to the latest version. Download a fresh copy of Firefox and we'll help you to install it."

My suspicion is my network team is blocking my browsers from getting to the Firefox update servers but I don't know how to test it. One of my browsers is 77.0, the other is 77.0.1. Both of them give me the error in the image. Both of them insist I'm on the latest version of Firefox when I use 'Help/About Firefox' to check.

If anyone knows what data I should collect to get this figured out I'd appreciate it.

Thanks

Asked by Tallbek 2 months ago

Answered by Tallbek 2 months ago

  • Solved

Firefox new for an XP laptop

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" t… (read more)

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" to the XP. Then I presume I will be able to download the NEWEST version that will run under XP and do the upgrade. What I received was indistinguishable from the most current version, when I tried to get 43.0.1. Help?

Asked by GooRoo 1 month ago

Answered by James 1 month ago