منتدى دعم ”Firefox“

Need some help with Firefox crashing. System: Windows 8.1 64 Bit instilled on a Samsung SSD, 24 GB free space, 24 Gigs RAM, Firefox installed on conventional HDD (G:\) drive, 1.03 TB free space. This has been the standing configuration for many years, working with no problems.

Problems began with FF update 111.0. Any attempt to download files (.jpg or .pdf) would cause the “save” button to freeze, and after a seconds FF would crash. If an attempt was made to change a setting FF would again crash so quickly it was impossible to attempt any changes. Oddly enough, FF update 111.0.1 fixed the issue (or so I thought) and things returned to normal. I assumed whatever caused the problem had been fixed.

Unfortunately, every update beyond 111.0.1 reverts back to the same freezing and crashing behavior. I have attempted the following with all updates above 111.0.1 in an effort to correct the issue. So far nothing has worked. BTW, Brave and Chrome work just fine.

Cleared out all cache and cookies. Changed download folder Opening in safe (trouble shooting) mode Clean install(s) Disabled hardware acceleration. Putting the entire program on C:\ drive (apparently the newer FF installer does not allow custom installations any more). Checked and updated all drivers

Currently I have disabled automatic updates as none of them have the same freeze/crash issue. I am out of ideas and would certainly be glad to get any advice. At this point Brave is going to be my new default browser. Yes, I know 8.1 is no longer supported but I am not in a position to replace this PC at the moment.

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error:

(firefox:3264): Gtk-WARNING **: 13:52:46.781: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: L’interface « org.freedesktop.portal.FileChooser » n’existe pas pour l’objet à l’emplacement /org/freedesktop/portal/desktop

Of course, nothing happens when I click. I have Ubuntu 22.04 and apparently Firefox in installed with snap, and I have this problem since snap is used to install Firefox.

If it's useful:

snap list Nom Version Révision Suivi Éditeur Notes bare 1.0 5 latest/stable canonical✓ base code b3e4e68a 129 latest/stable vscode✓ classic core 16-2.58.3 14946 latest/stable canonical✓ core core18 20230503 2751 latest/stable canonical✓ base core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634 latest/stable canonical✓ base firefox 113.0.2-1 2710 latest/stable mozilla✓ - gnome-3-38-2004 0+git.6f39565 140 latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959 latest/stable/… canonical✓ - snapd 2.59.2 19122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ -

This message is the last I'm writing before I definitely move to Chrome. I hope I'll get the help I couldn't find on other places (I saw a lot of answers telling to deactivate snap, adding a ppa or some solutions like these).

It seems like no matter what I do, I can't get Firefox to download files from Google Drive. It loads for a moment, then it says "The page isn’t redirecting properly". I have confirmed that it's only Firefox because I can download files from Google Drive with Google Chrome. I have disabled Enhanced Tracking Protection, selecting the Standard Enhanced Tracking Protection Setting, and even refreshing Firefox. Though, I noticed that it only works on incognito mode for whatever reason.

Hello, I have a situation I cannot explain. Firefox has created over 47,000 bookmarks to the same location. This happens in multiple folders. One is just google. Another is a website I use for work. I delete them and they keep coming back.

I have sync turned off.

Any other ideas?

Whenever I try to download a file from google drive, I get: "The page isn’t redirecting properly An error occurred during a connection to drive.google.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

Downloading google docs files from drive works fine, they convert to word and save to my downloads like normal. But downloading image files or pdfs yields this error. Right-clicking and downloading them from the folder view just does nothing. There is no difference between shared files and my own drive files. This error only happens in firefox, I can download files on microsoft edge just fine.

This has been happening for a few weeks now. Things I've tried:

-clearing cookies and cache -restarting firefox, restarting computer -checking for updates and updating firefox -disabling all my add-ons -clearing startup cache -adding drive.google.com and google.com to the exceptions for enhanced tracking protection -switching from standard to custom and unchecking cookies from the list of trackers and scripts to block, then clearing all cookies and cache -attempting to download in firefox troubleshoot mode -attempting to download in incognito mode -refreshing firefox -re-installing firefox by following the steps here: https://support.mozilla.org/en-US/questions/1233618 -turned off real-time protection on computer antivirus (default for windows 10) -turned off microsoft defender firewall

I don't even know what else I can try. I assume it's a firefox error because this only happens using firefox on my laptop - I use firefox mobile and can download the same files on my phone. Does anyone have any advice?

I get a "Potential Security Risk" warning when trying to access a Spanish government website in order to download a digital signature (which is required for all interaction with government agencies, etc.) From what I've read, Firefox is blocking this site and there is no way to override this. Is that true? If this is the case, (although I have used Firefox forever) would it be advisable to switch to Chrome or some other browser? It is essential to be able to access this site. Thanks so much for help with this!

Hi there I love FireFox, after years of others recommending, I finally switched and really appreciate so many great features (automatic downloads not at all though). Anyways, I have a Tivo with in house and out of house streaming to Watch Tivo web app and Tivo android app. Until recently, was able to stream anything from Tivo Box throughout house. Android app works awesome, but no longer working on FireFox (or Edge & Chrome) Research shows this is due to a change in website security which is maybe similar to FF issue?

Chrome offered advance warning/remedy..as detailed below....

I am hoping FF team can rise to the challenge and get tivo online working again for the millions of us who still use and love our Tivos.  Or maybe another Tivo fan has a workaround they can share? I sure hope so, I have wasted hours already troubleshooting and hair pulling :(     Any and all assistance appreciated

Access to XMLHttpRequest at 'http://(MYIP):49152/sysinfo/json/svcinfo' from origin 'http://online.tivo.com' has been blocked by CORS policy: The request client is not a secure context and the resource is in more-private address space `private`.

After researching that i found this link Chrome CORS error on request to localhost dev server from remote site

it went into a bit about how "Chrome has implemented CORS-RFC1918, which prevents public network resources from requesting private-network resources - unless the public-network resource is secure (HTTPS) and the private-network resource provides appropriate (yet-undefined) CORS headers."

So basically a public network "online.tivo.com" cannot access my local network (where my tivo is) due to this new CORS-RFC1918 standard.

The is a fix to disable this behavior for now chrome://flags/#block-insecure-private-network-requests

In windows 10 I have disabled ClearType antialiasing. Because of this, Firefox does not make antialiasing of some fonts: Firefox-Google Firefox-Wiki

On the same system, Chrome browser does antialiasing (grayscale): Chrome-google Chrome-wiki

How to force the Firefox to use antialiasing the same way as Chrome?

Firefox is 113.0.2

Hello, I have somehow replaced by bookmarks with empty bookmarks, and I don't have the previous version in backups on my local machine.

Could you help me?

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't retrieve my old bookmarks. I have a file of very old bookmarks, but the "import/restore" function doesn't restore or import using that file. Help please. Can the up to date bookmarks be retrieved from my uninstalled Firefox?

Is it possible for Mozilla to add a setting to Firefox that blocks .zip and .mov links from ever opening even if clicked on since a big part of the .zip links are being used to infect computers with malware

One of the foreign website I need to visit seems to work only with ASCII chars on its URL, even though the website itself will request URLs with foreign characters!

Is there a work around?

Hi,

Firefox issues warning while accessing websites which are signed by Internal CAs. However, we could see the same website working fine with Microsoft Edge, Google Chrome, etc.

Firefox work fine while accessing websites which are signed by Public CAs. The issue is only with websites signed with internal / Private CAs.

Below is the error message:

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to "XXXX.XXXXX.com". If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

I have vision issues. I would appreciate that an outline of the empty check boxes in your FireFox settings was made available. I cannot tell at a glance what the configurable options are at a glance.

I don't like Firefox videos showing up in my media player controls, so I turned off media.hardwarekeys.enabled, but it doesn't seem to do anything anymore. I'm pretty sure it used to work at some point, don't know when it stopped working. Even though I have it turned off, videos still appears in the Media Player on my panel, and I can play and pause them with the play/pause button on my keyboard. I have also tried disabling dom.media.mediasession.enabled, but that doesn't help either.

KDE Neon 5.27 Firefox 113.0.2

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.