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  • Solved

Bookmarks are missing

I did a System Restore and when it completed I clicked on the Firefox Icon to get back online. When I did it said that the program had been moved. I had to re-download Fi… (read more)

I did a System Restore and when it completed I clicked on the Firefox Icon to get back online. When I did it said that the program had been moved. I had to re-download Firefox and of course all of my previous bookmarks were gone. I have tried to complete the steps to recover them but nothing I'm doing is working. Can you please help. I do have an "Old Firefox Data" Folder on my desktop. I have alot of bookmarks ranging from current to a long time ago and would like to know how to retrieve them. Thank you.

Colleen CMReno1031@outlook.com

Asked by CMReno1031 1 day ago

Answered by FredMcD 23 hours ago

  • Solved

Bookmarks gone in Firefox for Mac

HI When I opened Firefox this AM there was a an alert message in a red box saying basically that Firefox could not access my bookmarks. I tried to restore an old backup b… (read more)

HI When I opened Firefox this AM there was a an alert message in a red box saying basically that Firefox could not access my bookmarks. I tried to restore an old backup but although the dates were there there was no data.

I tried importing my bookmarks from Safari with no success. I did enable full disk access to Firefox prior to attempting the import to no avail.

I did export my Safari bookmarks to my desktop but have had no luck importing them into Firefox...

Help would be much appreciated... I do run Malwarebytes in Firefox and have for years.

Asked by gspelucin 2 days ago

Answered by cor-el 1 day ago

  • Solved

Want to import bookmarks from Opera browser to Firefox

Is it possible to import my Opera bookmarks into Firefox? The only selections I've found in the Help file is from Microsoft Edge, Edge Legacy or Internet Explorer. Perha… (read more)

Is it possible to import my Opera bookmarks into Firefox? The only selections I've found in the Help file is from Microsoft Edge, Edge Legacy or Internet Explorer. Perhaps there might be a workaround?

Asked by lew42 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Lost all old data and folders in Toolbar Bookmarks due to update sync

How is it possible to go back and revert my toolbar that synced with my work PC. I have 5 plus years of bookmarks and folders that I have lost due to the fact it synced u… (read more)

How is it possible to go back and revert my toolbar that synced with my work PC. I have 5 plus years of bookmarks and folders that I have lost due to the fact it synced up. Is the older data synced anywhere on my local Mac PC??

To Be clear-my synced version is through Mozilla which I did not know was not signed in for yearsw on my mac desktop at home but should or could've been. So therefor all my work is lost as it updated to my new work PC. The lost version is the master,

Asked by Desertspinedoc 4 days ago

Answered by Vikas Singh 4 days ago

  • Solved

Restoring Bookmarks and Passwords

Hi, I brought my computer to Best Buy for some audio issues it was having. They reset my OS and drivers and now I lost all of my Mozilla Firefox bookmarks and passwords.… (read more)

Hi,

I brought my computer to Best Buy for some audio issues it was having. They reset my OS and drivers and now I lost all of my Mozilla Firefox bookmarks and passwords. I do not have a recent JSON backup file. How can I recover these?

Thanks.

Asked by csoppet 4 days ago

Answered by cor-el 4 days ago

  • Solved

How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (read more)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Asked by AlatorreInWA 1 week ago

Answered by AlatorreInWA 6 days ago

  • Solved

trying to find bookmarks after i DID NOT listen to Mozilla warnings about installing older version

PLEASE, someone tell me my old bookmarks are living somewhere on laptop. I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, … (read more)

PLEASE, someone tell me my old bookmarks are living somewhere on laptop.

I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, did not even set up a profile b4 trying to install previous version (b4 82.0). Years worth of bookmarks are gone.

Used help topics to try the Import/Export-Restore Bookmark option. However the only json Mozilla extension I could find was related to my last attempt.

Running Wins 10-Mozilla/Firefox updated to 82.0 this morning. After the update my screen began to flicker and pull up sections of page in dark black. After verify the issue was with Moz I tried to revert back to older version. I was frustrated bc of the screen issues and as stated-did NOT do anything strongly suggested b4 going to previous version.

Although I chose previous version (64 bit) I actually ended up with a newly installed 82.0 However all bookmarks still gone & just icing on cake the flicker is still there.

Any help would mean to world. Thnx

Asked by Michelese 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Export Mobile Bookmarks

I need to backup my bookmark from Firefox for Android. To this end I am syncing them with my desktop Firefox on Ubuntu. The bookmarks appear as Mobile Bookmarks. Now, whe… (read more)

I need to backup my bookmark from Firefox for Android. To this end I am syncing them with my desktop Firefox on Ubuntu. The bookmarks appear as Mobile Bookmarks. Now, when I export the bookmarks with the bookmarks manager, the Mobile Bookmarks are surprisingly NOT included.

Is there a way to export the Mobile Bookmarks, either on Android or Desktop?

(I am about to prepare a number of tablets for education puposes.)

Asked by Algenib 1 week ago

Answered by jscher2000 1 week ago

  • Solved

bookmarks

How can I get back the bookmarks that were deleted on the recent upgrade? I've tried system restore to the day before the upgrade, but the folder is empty and the new "bo… (read more)

How can I get back the bookmarks that were deleted on the recent upgrade? I've tried system restore to the day before the upgrade, but the folder is empty and the new "bookmark" process is a mess. I'd hate to lose the many references stored in the previous collection.

Asked by e_schorr 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Cannot delete old bookmarks in browser on Mac

I have searched and tried everything, but I cannot delete old bookmarks. I have tried to click on the blue bookmark star, delete from the edit tab, open all Bookmarks and… (read more)

I have searched and tried everything, but I cannot delete old bookmarks. I have tried to click on the blue bookmark star, delete from the edit tab, open all Bookmarks and try to right click and delete. Nothing happens, but I can add new bookmarks. The bookmarks window does not have an organize tab to manage the links that way either. Is there a glitch in the system for macbooks?

Asked by japrincess76 1 week ago

Answered by cor-el 1 week ago

  • Solved

Bookmarking to Bookmarks Menu by Default

Whenever I try to add a bookmark in FF (81.0.2, 32-bit), the default folder for the bookmark is "Other Bookmarks", with the option to save the bookmark to the "Bookmarks … (read more)

Whenever I try to add a bookmark in FF (81.0.2, 32-bit), the default folder for the bookmark is "Other Bookmarks", with the option to save the bookmark to the "Bookmarks Menu" folder (which is my preference).

How can I get FF to default to the "Bookmarks Menu" folder when saving a bookmark?

Asked by LesF 1 week ago

Answered by cor-el 1 week ago

  • Solved

Bookmarks unavailable and non-creatable after upgrade

I just did an upgrade to 81.0.2. All of my bookmarks disappeared. Fortunately I was able to retrieve the last window but I am unable to create new bookmarks. Whether I… (read more)

I just did an upgrade to 81.0.2. All of my bookmarks disappeared. Fortunately I was able to retrieve the last window but I am unable to create new bookmarks. Whether I right click on the tab to bookmark or Ctrl+D to bookmark, I get a window that says New Bookmark with options of Save or Cancel. However, the only option I can choose is Cancel. This is not good.

Asked by jpickett 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

How do I recover bookmarks for a laptop with fried hard drive and download them to a new laptop?

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them … (read more)

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer?

Thanx,

John

Asked by jlleidy56 3 months ago

Answered by jscher2000 3 months ago

  • Solved

mobile bookmarks not showing up on desktop, cannot sync bookmarks from mobile

The mobile bookmarks folder is nowhere to be found on the desktop app. When I bookmark a page on mobile, Firefox desktop doesn't show it in the "all bookmarks" menu, I tr… (read more)

The mobile bookmarks folder is nowhere to be found on the desktop app. When I bookmark a page on mobile, Firefox desktop doesn't show it in the "all bookmarks" menu, I tried searching but it doesn't find it. The mobile app doesn't show it either, it only shows the "desktop bookmarks" folder and the single pages that I have bookmarked on mobile. I have attached some screenshots that better explain this issue. I would be grateful if someone could help me.

Asked by fanciullo 2 weeks ago

Answered by fanciullo 2 weeks ago

  • Solved

Firefox Refresh

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that a… (read more)

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Asked by naturepreserve4 1 month ago

Answered by jscher2000 1 month ago