Repetitive update request

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (read more)

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Asked by rxs621 2 days ago

Last reply by rxs621 8 hours ago

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Amazon Parent Dashboard not functioning on Firefox (but works on Chrome)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.… (read more)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.

Amazon chat support not helpful and just told me to use Chrome!

Asked by benshakespeare 3 days ago

Answered by zeroknight 2 days ago

Youtube only shows White Screen.. no video plays

Firefox works great on every other video site. But Youtube will not show or play video. I have refreshed Firefox, disabled add on. Restarted my computer, tested all hardw… (read more)

Firefox works great on every other video site. But Youtube will not show or play video. I have refreshed Firefox, disabled add on. Restarted my computer, tested all hardware. No Bueno...

Asked by valkerie33 2 days ago

Last reply by zeroknight 2 days ago

Repeated Installation Requests

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version. … (read more)

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version.

Do you issue updates daily, or is there something wrong with my Firefox installation or is it something else?

Thank you.

Asked by Jerry Wiener 2 days ago

Last reply by zeroknight 2 days ago

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remove search from new tab page (not search from address bar)

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my … (read more)

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my W10 system, the search bar isn't there, not sure how or why, but on her's there's no option NOT to show it as there used to be.

I found some VERY old (2014) info on this but doesn't seem to be up to date.

PLEASE give us our options back and stop taking them away, sheesh, getting as bad as Microsoft.

Is there a workaround for this to remove the redundant search bar from the new tab page since you can search from the address bar?

Thanks!

Asked by firefoxsync52 3 days ago

Answered by zeroknight 2 days ago

Tabs not completely shifted over to the left.

Hello Good People, I installed Firefox a few days ago and it was looking good. I don't like that icon in the top-left hand so I right clicked it and removed it. All was … (read more)

Hello Good People,

I installed Firefox a few days ago and it was looking good. I don't like that icon in the top-left hand so I right clicked it and removed it. All was good. However, today there is a blank black space in the corner as if the icon was back (but without an actual icon). It's only a small thing but it bugs me. I want the tabs to be shifted all the way over to the left like they have been up to today. It's triggering my OCD. Anyway, any advice appreciated.

Best Wishes

Matt Hammond

Asked by m.p.hammond 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

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Security Concerns: Saved forms (across VMs) and password (after clearing all history).

v155.9.1esr Debian 12 I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Fir… (read more)

v155.9.1esr Debian 12

I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Firefox on the new VM.

The Sync was on but then which one saved my form (hash)?

  1. Numbered list item Logins & Passwords ? note: The hash was not a login but a form. If Firefox saves all the form, you should explicitly rename Logins by any forms/inputs.
  2. Numbered list item History? note: I hope this is only URLs.

If Firefox is savings "forms" (input fields) not just "logins" then it should be explicitly written. Is it an expected behavior?

Asked by debvmtesting 3 days ago

Answered by cor-el 3 days ago

Trouble saving downloads

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running No more. … (read more)

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running

No more. For about the past month - click a link - wait for a long time with FF frozen - the a wheel starts rotating - after a full minute (or more) the save dialog appears.

Something has been broken in the mad-dash to push updates. It's fine for browsing, but the, you need to download. At that point you wish you were using a different browser (any other browser, in fact) since FF is the only oe that has this problem. Downloading works fine in a 8 chromium browsers that I have and in the 5 FF clones (like Waterfox)

It's just FF that's broken. I can no longer afford to set it as default because of this. The others are not perfect (WF won't activate Pocket, foe example) but downloading promptly is critical.

Asked by essin 4 days ago

Last reply by essin 3 days ago

Session storage memory was lost though the tab was not closed in the old version (v116/v117)

Currently, I use Firefox version: 116.0.2 or v117.0 on Ubuntu 20.04.6 LTS. I encountered a phenomenon like this: When I logged in to the application, in the tab I w… (read more)

Currently, I use Firefox version: 116.0.2 or v117.0 on Ubuntu 20.04.6 LTS.

I encountered a phenomenon like this:

  • When I logged in to the application, in the tab I was working on, the Firefox session memory was lost (don't open new tabs)

Steps: 1. Login to the application 2. Operate on the screen 3. Navigate to other URLs, but still on this tab 4. Session storage was lost

What is the cause of this phenomenon? How can I fix it?

Asked by HIEN LE THI THUY 2 days ago

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookm… (read more)

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

Asked by chuckennedy.sr 2 days ago

Last reply by zeroknight 1 day ago

Battery life poor

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recha… (read more)

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recharging takes nearly half a day. I'm not running anything unusual just social media & YT videos. This seems to have coincided with the latest Firefox update. I was wondering if this might be contributing to it or if this is a common problem since Sonoma & FF updates?

Anyone any ideas?

Asked by veger 1 day ago

Last reply by zeroknight 1 day ago

Blank pages

Some webpages, that I must log in to, are coming up blank, when I attempt to login. No error, just blank white page. Two examples are paypal and textfree. I have cleared … (read more)

Some webpages, that I must log in to, are coming up blank, when I attempt to login. No error, just blank white page. Two examples are paypal and textfree. I have cleared everything I can think of or find on the internet. I have refreshed and restarted several times. This has all started int he last few weeks. The two sites mentioned are ones I really need access to. I am not sure if it is my machine or the browser.

Asked by flowerfairie 1 day ago

Last reply by zeroknight 1 day ago

when can we have firefox with the translator switches OFF?

hi, When can we have firefox with translation set OFF by default? I mean, it's pretty unfair that intelligent people have to keep turning off the dumb translator... al… (read more)

hi,

When can we have firefox with translation set OFF by default?

I mean, it's pretty unfair that intelligent people have to keep turning off the dumb translator... all the time... We need a setting, openly available, in the Edit/Settings menu, where it belongs, an option to switch it off. In fact, when it first asks if we want a page translated, we need an option: never ask this again...

All we can see is "go under the hood of firefox, config:option, go into the about:config section where 10 of 10 million people will ever get... and there find your way to disable this horrible translator". When can we expect an option in the pop-up: "never ask me this question again"?

The translator in this offensive form has been around since 2023... I seems high time we didn't have to bother with this anymore...

Peter

- - - Thank you for developing firefox and keeping it intelligent - - -

Asked by jepe69 1 day ago

Last reply by cor-el 1 day ago

FF: 124.0.2: Grouping of Tabs

Hail all: OS: W11Ent_x64 V: 22h2 (b: 22621.3447) FF: 124.0.2 x_64 I tried several "Group Tabs" add-ons, like: Simple Tab Groups. Tab Group. And I few I can't even recall… (read more)

Hail all:

OS: W11Ent_x64 V: 22h2 (b: 22621.3447) FF: 124.0.2 x_64 I tried several "Group Tabs" add-ons, like: Simple Tab Groups. Tab Group. And I few I can't even recall the name from. Yet, none works. Not ONE.

Now, I use Edge as well, on my corporate system that I got from work. Personal PC I use FF on.

But, the Edge Tab Grouping, which allows tabs to be "put to Eco-Sleep", while hidden the open tabs by clicking the Group-Tab Icon, is a feature I sorely miss in Firefox.

Odd, as, so many requested this feature, how come it has not been implemented over the many years of people asking?

Either way: Does anyone know a good, WORKING add-on that does the "Edge Thing" with FF tabs, please? Since, I often got like 200 tabs open, which is a real misery without Tab Grouping and "Hiding".

Thank you aforehand: Ke'Ylan.

Asked by Ke'Ylan Abaddon Banthraxx 4 days ago

Last reply by cor-el 3 days ago

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Video without sound on some sites but work on another

I have: 125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0 Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video … (read more)

I have:

125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video on Youtube works perfectly.

Fresh install without addons or plugins. Switching to "Troubleshoot mode" does not change anything. Youtube with sound, Facebook without sound.

Any ideas where to look?

Asked by George Brink 3 days ago

Answered by cor-el 3 days ago

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (read more)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Asked by xheavenlybodiesx 1 day ago

Last reply by xheavenlybodiesx 7 hours ago