Showing questions tagged: اعرض كل الأسئلة

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (read more)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Asked by grantt 1 day ago

Last reply by cor-el 1 day ago

FVD Speed Dial

Hello, My name is Marina. I'm user of Mozilla for a long time. I have saved all my working link in the tool Speed Dial. It was for 3 years. It all my work. Today I'm shoc… (read more)

Hello,

My name is Marina. I'm user of Mozilla for a long time. I have saved all my working link in the tool Speed Dial. It was for 3 years. It all my work. Today I'm shocked and don't know how I can restart it. Could you please help me with this issue?

Asked by Maryna_Bardashova 4 days ago

Last reply by cor-el 4 days ago

Finding desktop tabs on an Android device after syncing

I set up FF Sync between my desktop and my Android phone, but I do not see any of my desktop tabs on my phone. I saw something about sharing the desktop tab with other d… (read more)

I set up FF Sync between my desktop and my Android phone, but I do not see any of my desktop tabs on my phone. I saw something about sharing the desktop tab with other devices, but there are no *3 dots* next to my address bar to allow me to do this.

How is this done?

It might be just another promised *feature* that doesn't work as advertised, or at least doesn't live up to the hype that FF boasts.

Thanks, Bruce

Asked by baklein2 5 days ago

Last reply by All In One 5 days ago

Firefox Sync - deleting Firefox from old

Hi, I have an old computer which I have Firefox on with tons of stuff...after getting a new laptop and syncing the two I want to now delete Firefox from the old laptop an… (read more)

Hi, I have an old computer which I have Firefox on with tons of stuff...after getting a new laptop and syncing the two I want to now delete Firefox from the old laptop and use it for other things and still have all the old stuff on the new laptop. I thought the server keeps everything and if I sign out the old laptop that whatever was saved in to the new laptop stays. However, on the new laptop after signing off the old one from sync I don't see the tabs anymore. It makes sense because there is nothing to sync but how do I do what I want then? Many thanks for your assistance. Do I have to "send" 1000 tabs from old to new? Isn't the server maintaining the tabs/history even after I sign off the old laptop from sync?

Many thanks in advance for your assitance.

Asked by spr3home 1 week ago

Last reply by cor-el 1 week ago

Reseting password after I installed windows in a hury deleted all my data- can it be recover?

I just installed a fresh windows on my PC after my HDD started to break down slowly. I bought an SSD and fresh installed it. I entered my password for my account and it … (read more)

I just installed a fresh windows on my PC after my HDD started to break down slowly. I bought an SSD and fresh installed it. I entered my password for my account and it locked me for 30 mins, and as I was in a hury I didn't wanted to wait for the cooldown, so I went straight to reset it, (because I had like 2 tries to find my password back) and I needed the account sync RIGHT NOW. I had no idea if I resetted my password, it would delete all I had on that account. Is there any way to get my log-ins back? They are really important as I had some stuff that I don't use often and I needed them there. Or is anything that I can do at least to recover my passwords? PLEASE HELP

Asked by ssorin412 1 week ago

Last reply by cor-el 1 week ago

My laptop died, I've got a new one, but Firefox Sync won't bring bookmarks & others into the new laptop

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing… (read more)

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing anything. Not even being able to "see" that I had a laptop before.

Any options to bring back my bookmarks?

Asked by eduardogulias 2 weeks ago

Last reply by Bithiah 1 week ago

Nothing synced

I signed up/logged in to firefox before I reset my PC, to save all my bookmarks and passwords, only for me to finally get my PC back up and running with NOTHING synced. H… (read more)

I signed up/logged in to firefox before I reset my PC, to save all my bookmarks and passwords, only for me to finally get my PC back up and running with NOTHING synced. How do I fix this there is 0 chance I get back my old install as I have formatted.

Asked by kingtekronofficial 1 week ago

Last reply by jonzn4SUSE 1 week ago

verification email returned - locked out of account

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my acco… (read more)

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my account was locked. I will change the email for the account once I am able to log back in.

The email I am currently using to log in is a valid email. It simply was turned off the first two times I tried to log in.

What can I do to get the lock removed to log in?

Asked by CJ Evans 1 week ago

Last reply by cor-el 1 week ago

Firefox bookmarks sync issue between laptop and desktop

I have two desktops that we use on a daily basis, both have Firefox sync turned on to sync bookmarks, addresses, add-ons and settings. I also have a laptop that I use spo… (read more)

I have two desktops that we use on a daily basis, both have Firefox sync turned on to sync bookmarks, addresses, add-ons and settings. I also have a laptop that I use sporadically, maybe once every two-three weeks, or longer. It also has the same sync settings. Here is the issue I'm having with sync. When either desktop has new bookmarks added/removed they always sync perfectly to each other (desktops). But, if I turn my laptop on after a couple of weeks of being off, then it always syncs the 'old' bookmarks (up) and then the desktops get synced (down) with old bookmarks. How can I prevent this from happening and does anyone know why, in this scenario, it is happening? I've checked various places in settings and cannot find anything obvious to fix this. All devices, laptops & desktops, are very regularly updated with the most current firefox version, except on occasion if the laptop has been off for a couple of weeks or more, but once it's turned on, it updates.

Asked by markandlyndon 1 week ago

Last reply by Nobody InParticular 1 week ago

Delete Firefox Account I no Longer have Email Access to

I recently changed jobs and my old work email address is now closed. I had originally created the account using my personal gmail account, but changed the primary email t… (read more)

I recently changed jobs and my old work email address is now closed. I had originally created the account using my personal gmail account, but changed the primary email to my old work email. Now I cannot create a new Firefox Sync account using my personal gmail since it is tied to this defunct Sync account. I can log in with the email and password, but it won't let me change any settings with my account without a verification code. I called a friend at my old work and there is no way for them to temporarily reactivate my email account.

Is there any way that I can get this account deleted without the verification code? I don't care if the data is lost. I wanted to start over from scratch anyways. I can view my profile data through the support page, but when I click on the delete account option, it continues to ask for the verification code. If there is a way on the back end to completely delete it, I would appreciate it.

Asked by dfsalazar 3 weeks ago

Last reply by Bithiah 1 week ago

finding way to sync two firefox browsers in 100%

i actually logged in in firefox on my pc and laptop everything is synced, bookmarks passwords history plugins, but not the tabs, tabs only appears in account button as "f… (read more)

i actually logged in in firefox on my pc and laptop everything is synced, bookmarks passwords history plugins, but not the tabs, tabs only appears in account button as "firefox of user [user] in system [sys-name]" but i want to have all tabs openned on laptop like on pc and when i open or close one tab on laptop it appear on pc to be oppened or closed, how to manage that.

Asked by Methosu 1 week ago

Last reply by cor-el 1 week ago

... @gmail.com

Please my Gmail account 1year is not login my problem issues Google couldn't verify this account belongs to you ... @gmail.com edited email from public and search/spam b… (read more)

Please my Gmail account 1year is not login my problem issues Google couldn't verify this account belongs to you ... @gmail.com


edited email from public and search/spam bots view.

Asked by masnojaalalaa 1 week ago

Last reply by FredMcD 1 week ago