Donation

To all at Mozilla. 1.I have recently made a donation - as I always do when asked. And have done so for over 20 years. 2. I am now working on my backup site, which I keep … (read more)

To all at Mozilla. 1.I have recently made a donation - as I always do when asked. And have done so for over 20 years. 2. I am now working on my backup site, which I keep on a separate hard drive. 3. I try to check my email and am asked for a donation - again. No way! 4. Now everything fails.My email password. My Firefox password. Fat lot of use saving passwords on Firefox. 5. I try to set up new passwords. I can't paste my new Firefox password into a file. 6. After one and a half hours of this I am not surprised that you need to ask people not to vent their feelings. &. I am an old man and one of the great joys of nearing the end of my life is that you won't be getting any more donations from me after that. Josh.

Asked by janfany 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Primary password

I did not set a primary password but they I'm constantly asked to enter it? I can't reset it because it'd delete all the saved passwords which I want to view. Is there a … (read more)

I did not set a primary password but they I'm constantly asked to enter it? I can't reset it because it'd delete all the saved passwords which I want to view. Is there a default primary password?

Asked by shoulamite2k 1 month ago

Last reply by cor-el 1 month ago

firefox always re asks for my password on my new computer, never had this on my old computer

firefox always re asks for my password on my new computer, never had this on my old computer. i typically only need to put in my password after not using the computer for… (read more)

firefox always re asks for my password on my new computer, never had this on my old computer. i typically only need to put in my password after not using the computer for awhile, then it never asks me again.

Asked by awakenings 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

downloading passwords list

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having … (read more)

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having great difficulty signing in and out of sites so until i figure out how and why things have changed i need a list of passwords. My device is currently unlocked. I have trouble finding my way back to my questions here. Why doesnt firefox have a history function? Sometimes it does but its not recent. I put all these questions together because its too difficult finding my way back to every individual question. I have a hundred questions about firefox so many that its daunting to consider as it would take me days to do and its time i dont have. Somehow my firefox account has gotten too confusing and complex

Asked by KC 1 month ago

Last reply by cor-el 1 month ago

Please add support for Mozilla Firefox ARM Linux version on Flathub

Firefox has been put on Flathub, but it only supports X86. Unfortunately, many Linux distributions are slow to update Firefox for ARM. Other ways to install Firefox have … (read more)

Firefox has been put on Flathub, but it only supports X86. Unfortunately, many Linux distributions are slow to update Firefox for ARM. Other ways to install Firefox have poor reliability. Please add Firefox ARM support on Flathub.

Asked by JieXu 2 months ago

Last reply by Paul 2 months ago

Two different Sidebar Versions on same Computer - 133.0.3 (64-Bit)

On my new Computer I installed Firefox. In one User Account the Sidebar has the new look (ref. Screenshot) whereas the other gets the old style, where you can either see… (read more)

On my new Computer I installed Firefox.

In one User Account the Sidebar has the new look (ref. Screenshot) whereas the other gets the old style, where you can either see or hide the bar completely.

Any advice to get the new version for both users - I cannot find the pertinent setting.

Asked by Alohasurferboy 2 months ago

Last reply by Paul 2 months ago

Passwords

Went to get on the government page and I even typed in different passwords I have for the government and it dont know me. tried to get into Walmart and forget it. none a… (read more)

Went to get on the government page and I even typed in different passwords I have for the government and it dont know me. tried to get into Walmart and forget it. none are being recognized Ive had updates today also. dont know if that did it. I have a different password and email for all my sites thats why I use Mozilla to remember them for me Went to look up my passwords and they are missing

Asked by Ms Bev 2 months ago

Last reply by markwarner22 1 month ago

Password

I accidentally updated my email site password to the wrong one. Previously, I had the correct one saved in Mozilla, but the wrong one were overwritten and I lost access t… (read more)

I accidentally updated my email site password to the wrong one. Previously, I had the correct one saved in Mozilla, but the wrong one were overwritten and I lost access to my email account. Is it possible to recover the password from before it was overwritten with a new one? I have no other way to get to my email, it was created long time ago and I had no backup email connected to it. You are my only hope to recover it- I checked all other options. Please help my case. Thank you for your time dear support grand master.

Asked by Rafał Stegliński 2 months ago

Last reply by TechHorse 1 month ago

syncing new device

I use Firefox on all my devices. I recently had to replace an hp laptop for water damage. I have a new Chrome book (CB) that's replaced the laptop. I ran into a problem o… (read more)

I use Firefox on all my devices. I recently had to replace an hp laptop for water damage. I have a new Chrome book (CB) that's replaced the laptop. I ran into a problem once I installed the Firefox app on the CB. I'm having trouble getting passwords and contacts to sync from my Samsung mobile phone. I was able to get into Firefox on the CB by changing my password. However, I can't get the Samsung device and the CB to sync passwords and contacts. Can you help me with this?

Thanks, Brett Tuttle [edited] t@gmail.com

Asked by Brett Tuttle 2 months ago

Last reply by jonzn4SUSE 2 months ago

Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/32… (read more)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Asked by sarapurdue 4 months ago

Last reply by stavos30 2 months ago

Once again cannot sign into email account

I tried to put in my password for my Gmail account. When I do EMAIL OR PHONE gets laid on top of the email address I use. This is the SECOND TIME this has happened RECE… (read more)

I tried to put in my password for my Gmail account. When I do EMAIL OR PHONE gets laid on top of the email address I use.

This is the SECOND TIME this has happened RECENTLY. And it was taken care of. BUT, NOW IT IS BACK. I NEED the sign in as I am getting ready for a trip.

Asked by L Wille 2 months ago

Last reply by markwarner22 2 months ago