Showing questions tagged: Show all questions
  • Solved

Can't get it to install correctly - will not work!

Firefox worked fine for me until last week. I tried to install a new copy and I get the following message - THE CODE EXECUTION CANNOT PROCEED BECAUSE VCRUNTIME140_1.DLL … (read more)

Firefox worked fine for me until last week. I tried to install a new copy and I get the following message -

THE CODE EXECUTION CANNOT PROCEED BECAUSE VCRUNTIME140_1.DLL WAS NOT FOUND. REINSTALLING THE PROGRAM MAY FIX THE PROBLEM.

No matter what I do, I cannot get this to install.

It appears to install but when I open Firefox and try to navigate to a website it is dead in the water. Will not connect to internet!

Please help!

Asked by Gary Watson 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Import and Restore

I had originally upgraded to Ubuntu 20.04 from 18.04. Had an issue and I had to reload 20.04. Things seem stable now. I went to restore my bookmarks. Went to Library … (read more)

I had originally upgraded to Ubuntu 20.04 from 18.04. Had an issue and I had to reload 20.04. Things seem stable now. I went to restore my bookmarks. Went to Library Icon and clicked on it, but there was no IMPORT and BACKUP button. I even went to the Menu Icon and clicked on it to see if that would work. Nope.

I'm running 79.0. What did I do, but better yet, how do I fix this????

Asked by richramik 1 month ago

Answered by cor-el 1 month ago

  • Solved

Migrating Firefox from Windows 7 to Ubuntu 20.04.1 LTS

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange … (read more)

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange it for the profile folder on the new Ubuntu computer. Problem is that this is the very latest Ubuntu version (only a few weeks old) and there IS no profiles folder in Firefox!

What there is, is a profiles.ini file but I am reluctant to put it in there because it does not appear to have anything to do with the contents of the ex-windows profile folder.

There is an option to create a new folder but I'm not at all sure what this would do.

Hope you can help

Blessed be Karma

Asked by Karma Singh 1 month ago

Answered by Karma Singh 1 month ago

  • Solved

Is it possible to convert old login files?

On my old computer, it seems I did not set up a Mozilla account. I have saved the logins.json and key3.db and saved them online. The most recent version of Firefox does n… (read more)

On my old computer, it seems I did not set up a Mozilla account. I have saved the logins.json and key3.db and saved them online. The most recent version of Firefox does not use the key3 file. Is there anyway to convert these files so they can be read by the current Firefox? Or failing that, plaintext?

Asked by PoliteUser 4 months ago

Answered by cor-el 4 months ago

  • Solved

Viweing verses downloading

Evert time I open an enclosure or a link in an e-mail, Foxfire automatically sends it to a download rather than letting me view it. This is extremely annoying. I unde… (read more)

Evert time I open an enclosure or a link in an e-mail, Foxfire automatically sends it to a download rather than letting me view it. This is extremely annoying. I understand that this procedure may be necessary for e-mails from folks I don't know, and I could opt out for this option. But I should be able to make that determination and particularly with e-mail from people I know. i used to get a notice that asked me if I wanted to download the item, but that never happens any more. How can I fix this to operate as it used to? Thanks for the help. Bill

Asked by billfackenthall 1 month ago

Answered by Chinmay 1 month ago

  • Locked

Trouble with Firefox install

Firefox will not completely install. Process dies midinstall. Part goes to background but it does nothing. Try to execute it and you get a browser blank page but it will … (read more)

Firefox will not completely install. Process dies midinstall. Part goes to background but it does nothing. Try to execute it and you get a browser blank page but it will do nothing. Need help please.

Asked by Gary Watson 1 month ago

Last reply by jscher2000 1 month ago

  • Solved

Cannot access firefox on IMAC. Tried to bin it and download a fresh version. Keep getting "A copy of Firefox is already open. Only one copy of Firefox can be open at a time". But cannot find this Appreciate help

I am not a tech person so cannot understand geek language :( I am not sure if post upgrade of I did something wrong but cannot get Firefox to load at all. Keep getting th… (read more)

I am not a tech person so cannot understand geek language :( I am not sure if post upgrade of I did something wrong but cannot get Firefox to load at all. Keep getting the message "A copy of Firefox is already open. Only one copy of Firefox can be open at a time". I have found it in my Applications and binned it and emptied bin. Then downloaded on Safari a fresh version but still get error message. This is not happening on my MacBook Air. Appreciate any help to restore it m thanks

Asked by juliegelman 1 month ago

Answered by jscher2000 1 month ago

  • Solved

After reinstalling Mozilla all informations is lost... (Tabs/Pw´s)

I never had an Firefox account i never used sync. I had a problem with setting firefox as standard webbrowser and the solution for that was reinstalling the browser... Th… (read more)

I never had an Firefox account i never used sync. I had a problem with setting firefox as standard webbrowser and the solution for that was reinstalling the browser... The desription said that all would be saved (tabs and passwords) and i only would have to reinstall the browser. Now suddenly i dont have anything that was on before and the browser is completly different.

Can sync use the information that is supposedly allready on my desktop to regain my data or is theere nothing i can do? If so that would be the reason to never use this browser again.

Thank you for your time

Asked by sarun1 1 month ago

Answered by sarun1 1 month ago

  • Solved

how to desinstall Firefox as your navigator ?

How to desinstall Firefox as your navigator ? Before I had Microsoft Edge as my navigator and it worked better. Since I swithched for Firefox, everything is slowed ! I wa… (read more)

How to desinstall Firefox as your navigator ? Before I had Microsoft Edge as my navigator and it worked better. Since I swithched for Firefox, everything is slowed ! I want to reverse my choice and go back to the situation before... Please HELP !

Asked by phong-chau.do 1 month ago

Answered by Adithya Krishna 1 month ago

  • Solved

Firefox won't open web pages after Catalina upgrade

I upgraded to Catalina (Mac OS 10.15.6) from High Sierra and now Firefox 79.0 won't open most web pages--it just displays a blank window and a little dot dancing left &am… (read more)

I upgraded to Catalina (Mac OS 10.15.6) from High Sierra and now Firefox 79.0 won't open most web pages--it just displays a blank window and a little dot dancing left & right in the tab. A few web pages (e.g., support.mozilla.org) work OK. I restarted Firefox in safe mode; rebooted the system; and searched System Preferences/Security & Privacy in vain for a request from Firefox but nothing helps. Suggestions?

Also, Catalina crashes and restarts about twice a day, so far always when I'm out of the room, but I don't know if Firefox has a hand in it.

--Tom

Asked by firefox864 1 month ago

Answered by cor-el 1 month ago

  • Solved

...initial installation of Firefox...

Hello everyone, I just bought a Macbook Air and want to use Firefox. Pardon my ignorance, I am not tech savvy, for I've a basic question. I started to install Firefox by… (read more)

Hello everyone,

 I just bought a Macbook Air and want to use Firefox. Pardon my ignorance, I am not tech savvy, for I've a basic question. I started to install Firefox by clicking on the download button but the following message popped up: 

"Do you want to allow downloads on 'www.mozilla.org'? You can change which websites can download files in website preferences."

 I do not know what is right: to click on "cancel" or "allow" to proceed? I haven't a clue what is the right choice. I am not going to do anything beyond the basic, everyday stuff on my laptop, just want to make the smart choice to begin with, keepin' it simple. Thanks everyone!

Asked by josh360guy 1 month ago

Answered by FredMcD 1 month ago

  • Solved

virus detection - Checks

Hi, I am running the french FF 79.0 64 bit I just started to download the latest iso of debian 10.5 from the official Mirror and got the FF warning that it contains a vir… (read more)

Hi, I am running the french FF 79.0 64 bit I just started to download the latest iso of debian 10.5 from the official Mirror and got the FF warning that it contains a virus. I am not sure if you have a team to check false positive as this is the official site and that it was released only yesterday https://cdimage.debian.org/debian-cd/current/amd64/iso-dvd/debian-10.5.0-amd64-DVD-1.iso and I am getting worried after I got this message. Thank you in advance. Regards, Stephane

Asked by Stéphane BLIN 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox Update 79.0 from Version 78.0.2 64bit Windows 10

Hello Community, I'm new here ;) My Question is: Why didn't the new version 79.0 install itself automatic like the other versions did before? I should download it from th… (read more)

Hello Community,

I'm new here ;)

My Question is:

Why didn't the new version 79.0 install itself automatic like the other versions did before? I should download it from the Homepage and install it (maybe deinstall the Browser before). I got v.78.0.2 64bit on a Windows 10 desktop.

Thank you, friendly regards,

Robert

Asked by Robert 2 months ago

Answered by Standard8 2 months ago

  • Solved

Automatic Firefox Updates fail

Update to the most recent Firefox Browser Version unsuccessful. 'Automatic update' option is active, but I receive a failure message like "... could not be updated to the… (read more)

Update to the most recent Firefox Browser Version unsuccessful. 'Automatic update' option is active, but I receive a failure message like "... could not be updated to the newest version". I'm stuck at version 69 or so. Manual update equally unsuccessful - I tried the commonly known tips already. Windows 8 PC, active user profile is not 'administrator' (this was not a problem in the past). P.S.: I'm sending thsi message from a different PC (... wher updating Firefox no problem) - so educated guesses below may be misleading

Asked by aliasnospam 2 months ago

Answered by cor-el 2 months ago