Showing questions tagged: اعرض كل الأسئلة
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Duplicate devices in "Send Tab to Device" list - but not in accounts.firefox.com

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.… (read more)

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.

The problem is they do not appear in https://accounts.firefox.com/settings#connected-services so I cannot remove them. Only the actual devices I am using appear there.

Any ideas?

Asked by apathetic 4 months ago

Answered by jonzn4SUSE 3 months ago

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Seperate accounts for work / private email issue

Hi team! I´ve been using my private account also as an office account for my work laptop for over 1.5 years now. Now I wanted to split these things and create a second ac… (read more)

Hi team! I´ve been using my private account also as an office account for my work laptop for over 1.5 years now. Now I wanted to split these things and create a second account via following routine:

primary account was mp.*§$%@gmail.com I added my office email as secondary email: mwo*"§$@company.com I changed secondary to primary email and deleted the mp.*§$%@gmail.com from the account

Now i wanted to create a new account with mp.*§$%@gmail.com for my private things but I only get the login screen to type in my password, so there is no chance to create a new one with my private email.

Could you please give me any hints on this?

Thanks in advance!

PS: yesy the private email with smth like "+firefox" would work, but I want to keep things clean and memorable.

Asked by mwolfger 4 months ago

Answered by mwolfger 3 months ago

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When attempting to log into my Mozilla Firefox account on Firefox Browser on my Dell Laptop Windows 10, I see a blue loading picture in the top left corner of the screen.

So basically the title explains everything. I press the three lines in the right corner, click "Sign In" and it just takes me to the page that I have attached a photo of.… (read more)

So basically the title explains everything. I press the three lines in the right corner, click "Sign In" and it just takes me to the page that I have attached a photo of. I uninstalled Firefox and reinstalled it twice, restarted my laptop, I do not know what to do.

Asked by bellaly438 4 months ago

Answered by FredMcD 4 months ago

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Primary password reset on 90.0.2 goes intoo a loop

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site… (read more)

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site. It looks like there are two different passwords: one for "Firefox Accounts" and one for "Firefox Logins". How to reset the latter one when they differ. There is a kind of deadly embrace! Not to forget that the access to the support can be on the same email address with a totally different password.

Is a start from scratch with a completely new profile a possible solution?

Asked by phil.vrst 4 months ago

Answered by phil.vrst 4 months ago

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Can't access old history

I have a laptop that I used from 2012 to 2015, and sometimes I start it up in order to check my Firefox history and find some URL that I visited once. Today when I tried … (read more)

I have a laptop that I used from 2012 to 2015, and sometimes I start it up in order to check my Firefox history and find some URL that I visited once. Today when I tried that, I couldn't get the history. Ctrl+Shift+H didn't work, and when I hit the History menu, the option "Show All History" was gray. What should I do?

I opened the profile folder and saw that there's a big file called places.sqlite, which I think is the history file.

I did set up Sync once, though it didn't seem to do anything -- the history was still what it was when i stopped using that laptop. But I notice today that if I start to type in the address bar a URL that I have used recently on my present laptop, then it suggests the whole URL. In other words, it knows what I've been doing recently on my present laptop.

Asked by Eric_Kvaalen 4 months ago

Answered by FredMcD 4 months ago

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How can I start fresh as a new Firefox user?

My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons… (read more)

My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons, were gone. I managed to reconstruct most of them, but was distressed to find that when Fx updated my ESR version those settings were again gone.

I have again restored most of the lost settings (including the one not to automatically update!) but I know I can't defer Fx updates indefinitely, and I also expect I may want to return at some point to the release version--and I desperately don't want to have to reconstruct my settings any more (or at least more than one last time). I'm not concerned about the loss of my history

Since I'm prepared to note all my settings first, starting fresh seems like a viable solution. I just need to know how (unless you can suggest a better option). I'd be happy with either the release or ESR channel.

Asked by Odin3 4 months ago

Answered by Shashank Shekhar 4 months ago

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How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 4 months ago

Answered by cor-el 4 months ago

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Change primary email address on Firefox Account

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have a… (read more)

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have access to it. I have my secondary email attached but it will not let me change it without sending a code to my old email. PLEASE HELP!

Asked by Buddy Lee 4 months ago

Answered by Buddy Lee 4 months ago

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Latest Windows update killed Firefox - HELP

After the latest Windows update, I can't sign into Sync, open websites, access my Firefox home, or search my tabs. There is a limited view of tabs upon opening Firefox. … (read more)

After the latest Windows update, I can't sign into Sync, open websites, access my Firefox home, or search my tabs. There is a limited view of tabs upon opening Firefox. UPDATE: the limited tabs are mostly opening. Everything else has not remedied.

Asked by zaxusc 5 months ago

Answered by zaxusc 5 months ago

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Firefox continiues to wipe all of my saved password and bookmarks.

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone… (read more)

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone. It happend for the second time. I have a mobile device running firefox which is lincked to my account. It's also gone there. How can I fix it or restore my data?

Asked by Kyrylo 5 months ago

Answered by FredMcD 5 months ago

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Address syncing option not available in Firefox Developer Edition

I'm on Firefox Developer Edition 90.0b12 on Windows 10. There is no option to sync addresses in the sync settings, while the option is there for Firefox Beta 90.0b12. … (read more)

I'm on Firefox Developer Edition 90.0b12 on Windows 10. There is no option to sync addresses in the sync settings, while the option is there for Firefox Beta 90.0b12.

Asked by Zizheng 5 months ago

Answered by cor-el 5 months ago

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playing video on you tube

Good night Staff members ' My name is Raphael Osenge Otho ' i finish College on February 6 /2020 ' i send my application in your company Frito lay  ; please staff membe… (read more)

Good night Staff members ' My name is Raphael Osenge Otho ' i finish College on February 6 /2020 ' i send my application in your company Frito lay  ; please staff members help me ; i payment money in the college ' i rent; please heip me thank you so much .

Asked by osengeraphael 5 months ago

Answered by FredMcD 5 months ago

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  • المُؤرشفة

Logged in device location completely wrong on https://accounts.firefox.com/settings

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services). I have verified all logged in devices to be co… (read more)

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services).

I have verified all logged in devices to be correct. However for one of the devices (my main computer browser), the location displayed is COMPLETELY off. I live in Norway, and it claims device location is somewhere in Oregon, United States. I do not use any VPN services and both my public IPv4 and IPv6 addresses are located in Norway, from which I connect with the device/browser in question (whatismyipaddress.com shows correct location for both of them). Also, activity timestamp is updated in accordance with my own activity from the client, but the location remains wrong. I also tried logging out the device, and logging back in, but this did not fix the location.

Obviously the location service used for the logged in device list is unreliable. I suggest that you please also show the latest IP address used by each device, so that more technically inclined users can verify correct addresses themselves, should the location be way off. It is unsettling to see strange locations (for known devices) on a page used to verify the security of my Firefox account. In this instance, there is no security breach, but it required me to spend much time investigating.

I do not know if it matters, but the device in question is a Linux desktop Firefox client.

Asked by Øyvind Stegard 6 months ago

Answered by Seburo 6 months ago

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Firefox reinstalled by itself and deleted all old data

Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, prefer… (read more)

Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, preferences...) and I did not find the folder "old firefox data" on my desktop. Is there a way to get back all those data please?

Many Thanks

Asked by Maher 5 months ago

Answered by FredMcD 5 months ago

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Firefox Sync account has lost all data

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. … (read more)

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

Asked by Eiq 5 months ago

Answered by Eiq 5 months ago

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i forgot my password but is still connected to the account, is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data?

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account… (read more)

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account i have tons of data i would rather not lost so please tell me a way to keep all my data

Asked by tim 5 months ago

Answered by ·´¯`·...¸>-)))º> ~dbben 5 months ago

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Windows needed to be reinstalled, too many tabs open for Sync to work

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either… (read more)

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either backed up or kept on a non-OS drive, but I needed to reinstall Firefox. When I did, I found there is a limit to how many tabs Sync willl display at once from another device. That limit is 1,271 tabs, which is not all of mine - I'm pretty sure I had more than that open in a single one' 'of my seven open windows (though probably only the one window had that many).

Also, with the new Firefox update, while I can open all 1,271 at once, that just leads to Firefox crashing. When similar things happened in the past, I could open, say, fifty at a time, and kill Firefox's process every time it became too much for my computer, then reopen firefox with all those tabs open but not active, however with FF 89 I only seem to be able to open one or all.

To make matters worse, those 1,271 tabs I can see seem to be randomised each time, or at least randomly ordered, so I wouldn't even be able to methodically open all 1,271 with my usual method of killing firefox and reopening it.

Is there any way I can send the 1,271 straight to bookmarks, or open the entire session from the old install, or view more than the 1,271, or open the old synced tabs view, where I could open as many or as few as I wanted to, instead of all or (basically) nothing?

Thanks!

Asked by Matt 5 months ago

Answered by Matt 5 months ago