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Persistent tab open

Hi, I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in th… (read more)

Hi,

I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the attached image.

How do I close this window and prevent this behavior again?

Many thanks,

Lisa D

Asked by booboosbrain28 14 hours ago

Answered by jscher2000 - Support Volunteer 14 hours ago

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Facebook attachments

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I ri… (read more)

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

Asked by sciencemagic 5 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

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Firefox won't load PBS.com Works in Safari OK.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's p… (read more)

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

Asked by edkarleski 3 days ago

Answered by jonzn4SUSE 3 days ago

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Certificate error after router restart

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple… (read more)

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple websites after internet service resumes, for example, I cant get to twitter.com (x.com) or even the mozilla support page while on firefox. Screenshots of the error and associated stuff are in the attachments. Firefox currently can't even check for updates.

All the webpages that do not work firefox due to the issues highlighted in the screenshots load perfectly fine in other browsers like chrome and edge. These issues in firefox go away after a couple days without any intervention which I explains how I was able to use firefox for these webpages prior to my last network outage and have still not been able to solve this post network-outage issue.

Things I have tried so far: - Disabling proxy in firefox: Did not work so I re-enabled it since that is how it was before the issues happened. - Re-install firefox 133: Downloaded an installer from chrome to do this but this also did not fix the issue. Note that I first downloaded the mini installer which downloads files as part of the installation and that also failed to connect to mozilla. So I downloaded the full installer. - Cleared cookies and data: did not work - DNS over HTTPS: Swicthed it off, did it did not work, so I switched back to the default setting. - Logged in to the router from firefox using the router's IP address: Not sure why I thought this would work but it did not.

Any help would be appreciated to solve this issue once and for all.

Asked by Vipul Sharma 1 day ago

Answered by Vipul Sharma 1 day ago

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Firefox performance issue

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having di… (read more)

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me?

Asked by Wolfe Andedare 2 weeks ago

Last reply by Paul 2 days ago

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URGENT PLEASE HELP

duplicate of /questions/1476458 thread] This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved note… (read more)

duplicate of /questions/1476458 thread]

This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved notes in it. I was listening to music and it just began to play it non stop. and it dont respond.

please help, a million thanks!

I try to restart network or suspend the process nothing works. If I could make firefox reopen to it's original state+ cookies; no site reloaded and get back my incogico it would be much appreaciated. ALso everything was saved in firefox since I did not end the task, I dont want to lose those.

Asked by 1songrun 3 days ago

Last reply by markwarner22 3 days ago

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Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (read more)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Asked by andybraddock 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

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Google Drive says it is offline since latest Firefox update

I tried in another browser and Google Drive is online. Not on Firefox since the latest update. Thanks in advance for any tip to troubleshoot. Internet connection is chec… (read more)

I tried in another browser and Google Drive is online. Not on Firefox since the latest update.

Thanks in advance for any tip to troubleshoot. Internet connection is checked and okay. All the other google products are functioning as expected.

Asked by Otir 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

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Blurry font rendering

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.… (read more)

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.

I attached two pictures, one is a screenshot in Firefox, and the other is a screenshot in Brave. (All chromium web browsers I have tried don't have firefox's font problem)

Asked by Waseem 1 week ago

Answered by Waseem 1 week ago

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Google search result top thumbnail pictures disappear when the search results complete in firefox browser.

The thumbnails can be momentarily seen but within less than a second they disappear. Not happening in edge so doesn't seem to be a computer setting. Cleared all cookies a… (read more)

The thumbnails can be momentarily seen but within less than a second they disappear. Not happening in edge so doesn't seem to be a computer setting. Cleared all cookies and cache in firefox. No different. The attached image shows the pictures that are missing in firefox. Image taken from an Edge search.

Thank you in anticipation. Steve Balderson

Asked by st3v3kn3bworth78 1 week ago

Answered by cor-el 1 week ago

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Odd bookmark behavior

Recently, my bookmarks have disappeared (but leaving empty folders), reappeared, or reappeared but incompletely. (incompletely meaning not all showed up - alphabetically,… (read more)

Recently, my bookmarks have disappeared (but leaving empty folders), reappeared, or reappeared but incompletely. (incompletely meaning not all showed up - alphabetically, only bookmarks beginning through letter "D." When I search bookmarks, the "missing ones" show-up in the results; they are just not visible in the toolbar. Similarly, if I try to add a new bookmark, it does not show. Help! thanks

Asked by traveler1 1 week ago

Answered by traveler1 1 week ago

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I created a YouTube video and embedded it on my website; is not usable because it is embedded from another site

Hello, I created a 1+-minute video on my YouTube channel and then posted it to my GoogleSite. But Firefox will not allow it to play because it is embedded from another s… (read more)

Hello,

I created a 1+-minute video on my YouTube channel and then posted it to my GoogleSite. But Firefox will not allow it to play because it is embedded from another site. Can you kindly help me understand how to get around this?

My goal is to create content on YT that only I can embed on my site. Yet it does not seem that there are options allowing for this. My desire is to share some wondrous FREE visual content AND to protect it by funneling it to my site.

Please know that I am not a techie as you most likely are, so your explanation is appreciated. And your assistance! Thank you. MC { yt is @ starbrightone7 } { website is wwwDOTharmoniccoherence.co ... the ABOUT page }

Asked by starbright.one.astrology 1 week ago

Answered by cor-el 1 week ago

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Goggle meet tells me I don't have a camera

I used goggle meet 3 times today. The first time, it worked just fine. The second time, worked even better than the first. The third time it says I don't have a camera ev… (read more)

I used goggle meet 3 times today. The first time, it worked just fine. The second time, worked even better than the first. The third time it says I don't have a camera even though it worked earlier. I can't seem to figure it out! I have let all the permissions allow my camera but it still won't work...

Asked by Jacie 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

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YouTube Nonfunctional

Unable to use Firefox to access Youtube. Problem started either late last night or early this morning. Whether using a bookmark or entering "Youtube.com" manually, the br… (read more)

Unable to use Firefox to access Youtube. Problem started either late last night or early this morning. Whether using a bookmark or entering "Youtube.com" manually, the browser window merely acts as if I'm not even connected to the internet before finally just giving up.

Have tried using both 115.17.0esr (64-bit) and 132.0.2 (aarch64) versions of Firefox (each using a different computer), but YouTube refuses to load.

By contrast, YouTube has absolutely no problem loading using other browsers, the site loads almost instantly.

Asked by mkstangelandjr 1 week ago

Answered by mkstangelandjr 1 week ago

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Multi-Account Tab

Multi-Account Tab is on longer loading. I uninstalled it, shutdown my computer, and restarted it, reloaded it back on. Unfortunately, it's still not working. I do have… (read more)

Multi-Account Tab is on longer loading. I uninstalled it, shutdown my computer, and restarted it, reloaded it back on. Unfortunately, it's still not working. I do have Tab Stash on my computer as well, and it not working either. I guess the two problems are related, but I thought I would start with Multi-Account because I didn't want to lose all my bookmarks.

Does anyone have any thoughts on how it fit this?

Thanks,

Asked by nestwatch.avatar971 2 weeks ago

Answered by cor-el 2 weeks ago

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initializing the Firefox Nightly 131 and newer.

Hi, It is not a question but a bug report. From the version 131 up today the Nightly stopped to initialize quickly as before. Certainly, it is not the windows 10 21H2, th… (read more)

Hi, It is not a question but a bug report. From the version 131 up today the Nightly stopped to initialize quickly as before. Certainly, it is not the windows 10 21H2, the antivirus, the firewall or anything other similar internal problem, just because the Edge and the Opera are working fine and they are four times more rapid than the Nightly. It is just to say, that your procedures to improve the security is transforming the Firefox in a mirror of the usefulness Chrome. I take the time to open the home page of Firefox = 9 seconds, against 0.28 s of the Opera. So, I think you should rethink the security and other hidden setting options of the Nightly, because as is, it is very bad. The big thing that the Geeks from silicon Valley did not have in mind is: There are lot of people that need to find extremely fast a configuration, like to export/import passwords from older browsers, or computers, without need to replace one by one. There are many other things that you decided to hide, but I don't know why. Anyway, I will try to update one more time, then, unfortunately I could not use the Firefox anymore. Further, I want a few add-ons, either if there is any percentage of insecurity. A few times we need afford risks to understand and discovery other problems in the web. We cannot do it anymore with the Nightly.

Asked by A. Ortenzi 2 weeks ago

Answered by cor-el 2 weeks ago

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firefox 116.0.1 peacock tv error message --system configuration not supported

This is a recent problem. I used to watch Peacock on Firefox with my ad blocking extension. Now I cannot watch Peacock videos. The page My Stuff displays but once I click… (read more)

This is a recent problem. I used to watch Peacock on Firefox with my ad blocking extension. Now I cannot watch Peacock videos. The page My Stuff displays but once I click on a program or episode to watch, I get the error screen. (see words below) Even with no ad blocker, I get as far as an ad beginning, and then the error. I have already refreshed my browser. This did not help. I can watch Peacock on Edge. (PC windows 10)

ERROR MESSAGE: Something went wrong. Sorry, your system configuration is not compatible with Peacock. Please check the supported devices in our Help Center (6007).

Asked by ponygirlup 2 weeks ago

Answered by ponygirlup 2 weeks ago

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Firefox (Mac) unresponsive, and doesn't load any pages including internal ones such as settings, or about:support, even after complete app reinstall.

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the… (read more)

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

Asked by jacobchurch10 2 months ago

Answered by jacobchurch10 2 weeks ago