Firefox Community Forum

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

When searching on webpages, the image will look blank with a red box outline, or will have the image and the box outline. This happens whether or not the image is an interactive element. Even after refreshing the page the problem persists. In private or regular windows it happens. After tapping on the red box, the image will load, and usually stays loaded if I leave the page and then come back.

This is on the android mobile version of FireFox.

A screenshot is below of what the boxes/images typically look like

Since the last update, Firefox is not working properly. The search engine is completely dead, not working at all, and anything related to Google, like Gmail, never opens. I've tried several things, but nothing works.

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without issues. Closely related to this problem I believe, is the fact that any online forms I try to complete and submit will not submit. Again if I copy and paste the address into a private window, I can complete and submit without any issues.

It is getting very frustrating to keep having to go private windows.

When I open a new tab, it opens fine, I get all the articles as per normal. But when I enter my search criteria I get nothing (see attached screenshots)

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

i use the duckduckgo as a searchengine , so i got some issue while searching . the issue is whenever i search any thiing on the websearch the response i got is totally blank you need to look at this so i added the screenshot

How much longer will Firefox be down due to server updates on Mozilla.org? ALL of my extensions are disabled for that NLT 15 minute update that's been going on for well over an hour (I know, because my extensions are still disabled and have not yet reset themselves---Mozilla crapping them out, Mozilla returns them to my setup---to the way I had them configured. Specifically, the ones I'm missing the most right now are Tab Sidebar, Tiled Tab Groups, and whichever one(s) make bookmarks/new tabs open in a NEW tab, not clobbering a tab that is currently in use. I did that to open Duck Duck Go a minute ago, and had to re-write this whole support question because, for some reason, Duck Duck Go opened up in this ACTIVELY IN USE tab instead of a new tab. And not only that, it wiped the contents of this support chat window. Sorry, but that is totally UNSAT.

Thanks, jim74, [edited] @jdgblogs.com (which needs to change to [edited] @jstrack,net---how do I do that?), Firefox ESR 91.5.1esr on Slackware v. 15.

All of my addons are disabled and won't re-enable!

They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.jpg

If I try to install an addon from the recommended extensions settings (for example "return youtube dislike ") I get a message bubble stating "The Addon downloaded from this site could not be installed because it appears to be corrupt. {OK!}" See attachment clipboard01.jpg

The message above about addons appearing to be corrupt happens if I go to any of my current addon pages and try to redownload them.

Hello,

I wanted to customize my Firefox new tab with a local HTML file, such as "/path/to/my/index.html". It was possible to use this workaround: https://github.com/Jangsoodlor/Firefox-New-Tab-Config/tree/main https://github.com/Jangsoodlor/Firefox-New-Tab-Config/tree/main

Which implied a configuration file (sometimes named "autoconfig.cfg", "firefox.cfg", "local-settings.cfg" depending on the guide since the name is arbitrary) with javascript code. In the new Firefox 136, this code fails to execute due to a new API being used.

If you want to customize your new tab, follow the previous guide, but on the configuration file write this code instead:

// My new tab
try {
  const ff = {};
  ChromeUtils.defineESModuleGetters(ff, {AboutNewTab: "resource:///modules/AboutNewTab.sys.mjs"});
  ff.AboutNewTab.newTabURL = 'file:///path/to/my/index.html';
} catch (e) {ChromeUtils.reportError(e);}

Note that the file must start with a comment

Adapting the "/path/to/my/index.html" to your needs.

Thanks to @mkaply (github) on this thread https://github.com/mozilla/policy-templates/discussions/1190 for the new API method.

I post this here in case someone has the same issue, because is quite recent and hard to find on the internet.

I was tracing some network activity for an unrelated issue and noticed that when FF starts up it immediately makes multiple TCP connections to livejasmin.com. I have this site blocked by the Windows Firewall and have the host file direct it to 127.0.0.1 so nothing is actually going in or out, but why is FF doing this and how can I fix whatever was done to enable this happening?

I have cleared all cookies and cache, and disabled all addons, and even started in safe mode, but regardless of what I do the very 1st connections that FF makes are always to livejasmin.com, which is obviously not a legit place for FF to be doing any of its routine updates or optimization tasks. My home page is https://google.com and the livejasmin.com connections appear before the 1st attempt to connect to google so this is clearly something malicious that found a way to get into FF early in the startup process.

I have also run 2 different scans tools on the entire computer and both found nothing. I have reviewed all the running processes and do not see anything suspicious either. I do not see this issue with Chrome or Edge, just FF which is my primary browser. All browsers are updated to the latest version as well as the WIN10 OS.

I have also removed my profile and started FF up without the profile, and I noticed the livejasmin.com connections again while the FF "your profile cannot be found" error message popped up. When I had FF make a new profile and set it as the default the same connections to livejasmin.com were made when I restarted FF with the new profile. So it is not tied to my profile.

When I load the video the page loads like normal, all comments and everything is there except the video square is not there. cant see the video, anyhow. even if i move my mouse cursor on it on the start page, the little video wont play the preview. no video player at all. anywhere.

Hi, unwanted site opens every first start of mozilla after PC has been reloaded.

the site is: „www.url-advertisement.org”

I've scaned with malwarebytes, did a refresh of mozilla browser