Firefox Community Forum

Trying to search on Firefox is now 70% impossible. Keep getting error code: Secure Connection Failed

"An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

What is going on with this? I even get this code when I try to search on how to reset ALL settings back to factory default. What can be done??

CONSTANTLY getting error messages saying:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

What is the problem with Firefox? Is it s dangerous un-secure webpage now? Can Firefox still be trusted?

Hardly any webpages load anymore. Constantly getting error message. Do not get those messages with Microsoft Edge or Chrome. Can't search for financial institutions, car part stores or hardly anything anymore. I don't believe Firefox can be trusted anymore. Is their a Data Breech in progress with them? I am tired of seeing:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

What ever happened to Firefox?? I try to search for something and 75% of the time I get error messages! Here is what I constantly get:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

What is the problem? I have written about this before and NEVER get a response. Is it really time to just switch browsers? I have noticed when Firefox won't work Microsoft Edge and Chrome works just fine. What is the deal here?

I need to sign in so that I can sync my profile but am getting this error message when trying to reset the password "Primary account email required for reset". I'm not sure what this means.

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmarks are missing. The toolbar is there, empty, only reading "For quick access, place your bookmarks here on the bookmarks toolbar"... I wish! I tried to restore the bookmarks - but it seems there is no backup to restore at all. Then I tried to check my profiles, but there is only the one currently in use. Then I tried to move a tab to the bookmarks toolbar - and nothing happened. Then I began to panic: toolbar apart, we're speaking about years of bookmarks, most of them related to my research for my books... All the advice in the support seems to point towards profiles and backups, but, as I said, it's clearly not my case... Please, please, please: help!

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

I've had an account with Google Voice since its beginning; I had an account with Grand Central before Google bought it.

I couldn't make a call yesterday. Firefox wouldn't transmit audio. The 'audio settings' showed a response to speech but neither test sound was audible. I called a friend, who heard nothing nor did I hear him. I could record a greeting and listen to it, which I would imagine use the same facilities. voice.google.com has permission to use the microphone. I tried 2 separate sets of audio hardware.

After futzing with it for a day I tried Opera, which worked without a hitch.

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

All of a sudden, all my bookmarks are gone. I read the instructions on using the "Restore" function to find a backup. I am on a Mac, and I found all the backups of my bookmarks in Finder. BUT, when I go through the Restore function and click "Choose File" nothing happens -- I am not given any way to navigate to a location and select a file. HELP!!! I use my bookmarks daily in my job!

In the last few days, the common Cloudflare widget required to login to many web sites has abruptly stopped functioning in my browser. I'm trying to diagnose what's caused it. I'd appreciate any suggestions or advice.

I noticed the issue on nexusmods.com, but I've confirmed it's a universal problem on ANY site that uses Cloudflare protection. I've continued to use Nexus as my test case.

Observed behavior: 1) The Cloudflare widget loads 2) It displays a checkbox noted, "verify you are human." 3) I click the checkbox. 4) It immediately begins "thinking" (spinny circle and "verifying...") for about nine seconds. There is an "error" message that appears during this, but no details are offered (see screenshot) 5) The widget reloads. 6) Go to step 2

This is an infinite loop.

Fixes attempted: - Disabling all extensions (uBlock, NoScript, Privacy Badger, Decentraleyes) - Clearing cache - Updating to the most recent FF build - Accessing in a private window - Changing DNS settings from Cloudflare to NextDNS - Disabling DNS over HTTPS altogether - Disabling HTTPS-only mode

Some Firefox option is adblocking some links in Publishers Clearing House emails. The same emails work OK in Safari. There are no adblockers (now or ever installed) on this Mac. It's not the end of the world for me but it should be fixed for possible future use.

Recently I've had the Un-welcome experience of Scripts triggered on YouTube, which Over-ride my Installed extensions to Firefox.

I've had YouTube, somehow Disable extensions and refresh the webpage... Without my concent or even an option for concent!

I've even blocked the popup window, which triggers the script which performs this action within another extension... and within 7-10 days Youtube has by passed the bypass that i've employed...

In my opinion a web-browser which allowes for extensions to be installed and run... should Block any and All scripts which try to disable extensions!

I seriously hope this can be looked into asap... or someone in the community has a work around, as my work around (blocking hte window which triggres the script, which disables the extension....) was by-passed within 7-10 days...

I used to think myself a compettent net user, but i'm aged out atm... still if i'm unable to prevent this sh*t and manipulation within FireFox, I doubt the average user or the layman will have a chance in hell of being secure and keeping their chosen extensions running...

This needs looking into ASAP!

I'm unable to do much with Firefox now.

Chrome works fine. I'm using it (unfortunately) now in order to contact you.

When using FIrefox, it starts and does some partial loading, but then stops responding. On the default Firefox startup, about 1/2 of the "thought provoking story" pictures load. If I go directly to Youtube, for example, again....it starts loading then "hangs".

I can't close Firefox either: the window closes, but it's still running. If I attempt to restart it after closing, I get a "Firefox still running" error (which also won't close it.) Windows task manager will shut down the 5-10 (it varies) Firefox processes.

Tried checking for updates. That also gets stuck trying (let it try for about 10 minutes). Don't see any "reinstall" option.

Tried "Refresh Firefox" (fails....Firefox won't close). Tried "Clear startup Cache)" (same) Tried "Troubleshooting Mode)" (same)

Should I delete it and download again?

Hi everyone!

Since last update (136?) when I open a page with a video in a new tab, the width of this tab is very small! Almost half my current tab.

(I don't have another example but does this have anything to do with any "media" on a page?)

I have the width set to 152 for years...

When I play a video, the current tab is reduced. Pause= normal tab. Play= small tab. Pause= normal tab...

"browser.tabs.tabMinWidth should have been adhered to."

I just completely reinstalled Firefox: still the same.

What can I do, please?

I am worried.

For some reason I am not logged into one of my local pages - which needs a log in.

So I go to the "settings" and go to privacy and to the "saved passwords".

This takes me to another screen (see attached) and no matter how many times I press the "LOG IN" (near the top) nothing happens.

W11 24H2

I just received an update to FF 137 and my userchrome.css which is set to show tabs BELOW the toolbars (i.e. a logical place above the relevant pages and not halfway up the toolbars etc.) has stopped working. Checked the toolkit.legacy etc and it's still enabled.

Any ideas to fix this are welcome.