• Solved

Turn off Firefox updates - json?

Hi Friends, I have read the other posts on this questions. I have a very unique use case. My grandfather is 101 and still going strong. He loves his computer and regula… (read more)

Hi Friends,

I have read the other posts on this questions.

I have a very unique use case. My grandfather is 101 and still going strong. He loves his computer and regularly has in-depth questions that he calls me with.

The firefox (latest version) updates are causing him serious problems though. It seems like they are very regular - I know this is good, but in this case, being 101, I just want him to be able to use his computer without being bothered with the updates. I am aware of the different options, but unfortunately there is not a "turn off" option (why!). I did read something about modifying a .json file though. On a side note, I'm a computer guy and have been involved with IT for over 30 years. The firefox updates are a "bother" for other people I work with as well.

Does somebody have the code they can share to turn off these updates? When this stupid covid is over I will be seeing him regularly and will perform the updates myself.

Thank you.

Asked by dougstackhouse 6 days ago

Answered by FredMcD 3 days ago

  • Solved

When I try to download a .docx file or a .zip file Firefox pops up a blank new window for a second, and then does nothing. It downloads PDF files correctly.

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. … (read more)

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. All the add-ons I have installed are turned off.

Asked by lilimc412 4 days ago

Answered by lilimc412 4 days ago

  • Solved

Firefox Extensions and Themes

Hello everyone. I am having an issue with Firefox Desktop on my Linux machine(MX Linux). Before I was able to install themes and extensions from the marketplace just fine… (read more)

Hello everyone.

I am having an issue with Firefox Desktop on my Linux machine(MX Linux). Before I was able to install themes and extensions from the marketplace just fine. However recently when I try to install a theme or extension through the marketplace, I get the green button that says "Only with Firefox -- Get Firefox Now" instead of the blue button that says "Add to Firefox".

I have tried purging all files and re-installing the application. I even went as far as deleting anything Firefox that was in my root files. I was able to change the theme and add a suggested extension through the Add-On settings but that was all.

To me it seems like the marketplace is not recognizing the browser as Firefox. Any help is much obliged.

Asked by elicea0412 4 days ago

Answered by jscher2000 4 days ago

  • Solved

MAIL ICON

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. … (read more)

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. I use it to place news headlines etc. into e-mail for sending!!!!

Asked by maggiem14 4 days ago

Answered by cor-el 4 days ago

  • Solved

Tab Issues and closing Tabs

Hi all, Super frustrating!! I have a few tabs open in Firefox, cant click the X to close them you have to really really be super accurate with the pointer to be able to … (read more)

Hi all, Super frustrating!! I have a few tabs open in Firefox, cant click the X to close them you have to really really be super accurate with the pointer to be able to click to close, same when I am trying to click on a tab bar, it wont move to another tab option unless I am really accurate and click on it right in the sweet spot, really annoying and only had this issue for the last couple days Latest update and running a Mac latest OSX Any help would be appreciated before I switch browsers again

Thank you

Asked by Welshie 1 week ago

Answered by cor-el 4 days ago

  • Solved

Firefox always starts in private window; never remembers history

I am trying to help my daughter figure out a problem she has with Firefox on her Windows 10 laptop. She has the latest version of Firefox installed. Every time she starts… (read more)

I am trying to help my daughter figure out a problem she has with Firefox on her Windows 10 laptop. She has the latest version of Firefox installed.

Every time she starts Firefox, it starts in a private window. Even after closing it and opening a "normal" window, the choice to open the tabs from the last session is dimmed. There is no history.

I have checked her privacy and security settings and it's at the default position. It is not set to open in a private window, and it is not set to forget history.

I am baffled!

Asked by jim.ackermann 4 weeks ago

Answered by FredMcD 4 weeks ago

  • Solved

Regarding " Guest Mode ", & "Private Browsing " in Forefox Browser

Respected Sir/Madam, I would like to know,Why, Mozilla Firefox Staff,have NOT provided," Guest Mode " in their browser. Even though,I am using the latest & most updat… (read more)

Respected Sir/Madam, I would like to know,Why, Mozilla Firefox Staff,have NOT provided," Guest Mode " in their browser. Even though,I am using the latest & most updated version of the same,I can NOT find it,though Google Chrome & Microsoft Edge are already providing us,these options. 2) What is the Exact Difference between these 2 modes of browsing.Which is MOST SAFE,HOW? Can you please email the Merits & Demerits of both to me,as,I want to learn. Requesting herewith for a clear cut & Candid reply,& thanking you, Shrineevas

Asked by Shrineevas Sant 6 days ago

Answered by cor-el 4 days ago

  • Solved

random websites are pink

random websites on my browser are neon pink where they are supposed to be white. i tried disabling hardware acceleration and changing my theme to default but it has not w… (read more)

random websites on my browser are neon pink where they are supposed to be white. i tried disabling hardware acceleration and changing my theme to default but it has not worked

Asked by vaati 4 days ago

Answered by cor-el 4 days ago

  • Solved

Firefox Screenshots 'Full Screen' not working on Airtable form

Love the great new feature of Firefox Screenshots - useful to take shots of full pages rather than screen captures. It doesn't work on airtable forms which is on place i… (read more)

Love the great new feature of Firefox Screenshots - useful to take shots of full pages rather than screen captures.

It doesn't work on airtable forms which is on place it would be really useful for me eg. https://airtable.com/shrcLBYFthQs5WrSQ

It just takes a shot of the visible area of the page even when selecting Full Screen.

I've tried on mac and windows - I've tried turning it off and on again in about:config, I couldn't see any <frameset> tags which are reported not to work.

Any clues?

Asked by Back 2 Front 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Embedded video won't play

Embedded videos at a particular website do not play in FF 80.0.1 (64 bit). My system is running Ubuntu 20.04.1 LTS. I have tried workarounds but none have provided a reme… (read more)

Embedded videos at a particular website do not play in FF 80.0.1 (64 bit). My system is running Ubuntu 20.04.1 LTS.

I have tried workarounds but none have provided a remedy. There could be a bug in FF causing this but I'm not sure.

Here is an example link: https://www.sbs.com.au/cyclingcentral/video/1788049475999/Winning-moment-Stage-14

This is the behaviour I see: After I click the play button in the lower left of the embedded frame the video begins to load. The beginning of an ad flashes into the video box but cuts out before playing. The video box is then loaded with the first shot of vision I wish to view but does not play.

I use four FF profiles with various modifications to improve privacy and security. When these changes occasionally cause problems with website function I try loading the website in a FF profile with reduced security/privacy controls. Modifications include changes to privacy and security settings, browser extensions and about:config changes.

Cascading through profiles with a step-wise reduction in the number of modifications still wouldn't permit me to play videos from this site. Even my vanilla FF profile with only a few UI tweaks does not play the video. After that I tried loading problematic pages in a brand new, freshly created vanilla FF profile to which no changes had been made. Videos still wouldn't play in a pristine profile with zero user modifications.

My internet connection comes via a smartphone mobile hotspot. The phone has a system level ad blocker running (Android phone, Blokada app) but switching it off did not allow the videos to play.

After that I tried a different browser. I installed Brave browser via Snap. Version 1.13.82 Chromium: 85.0.4183.83 (Official Build) (64-bit)

It played the video first time. Therefore internet connection to site is good. Did not load advertisement at start of video, no flash of ad content. When the video panel is loaded in Brave a large yellow play button is superimposed on the first frame of the video. The button is a yellow circle with a right-pointing yellow triangle inside it. Clicking the white play button in the lower left corner of the embedded video frame does not play the video. Clicking the large superimposed yellow icon initiates video play.

I'd be grateful for advice on how to rectify this problem.

Asked by Nullius 6 days ago

Answered by cor-el 5 days ago

  • Locked

please can SOMEONE tell me HOW TO GET RID of this "your browser is being managed by your organization"

I CANNOT for the life of me ever imagine how or who in the world would PUT THAT on someone's browser. I FOUND IT when I looked under options, and it blew my mind. I think… (read more)

I CANNOT for the life of me ever imagine how or who in the world would PUT THAT on someone's browser. I FOUND IT when I looked under options, and it blew my mind. I think it got there around July 21 an IT HAS BEEN THE SOURCE OF SO MANY PROBLEMS AND GRIEF. THE ORGANIZATION IS WEBROOT.


The webroot people say it's not them. I TRIED the suggestion of deleting it from the registry BUT IT IS NOT THERE UNLIKE OTHERS WHO HAVE IT THERE SO I CAN LIVE AN EASY TIME AND JUST GET RID OF IT. I UNINSTALLED and reinstalled this browser but it is back.

I AM THE ONE WHO CONTROLS THE BROWSER/ -- NOT WEBROOT. 

If firefox doesn't get that, and has to do this nasty garbage by putting this "your browser is being controled by your organization" LET ME REMIND THEM, I CONTROL WEBFROOT, I PAY FOR IT, I CONTROL IT. MY WISHES ARE THE ONES THAT ARE HONORED. I AM THE OWNER OF THE NOTEBOOK

never i don't see chrome doing this. I don't see ie doing this.

i want it gone.

CAN SOMEONE please tell me how to get rid of it>

i looked into the registry and don't see "mozilla" under the policy in the registry keys. woudl it be elsewhere?

THIS IS MY NOTEBOOK. I WILL DECIDE WHAT IS WHAT. THIS DAMN THING HAS CAUSED A MULTITUDE OF IRRITATIONS BEOFRE I FIGURED OUT WHAT THE HELL WAS CAUSING THEM. I NOW USE CHROME, I AM TIRED OF HAVING TO RE-SET THE DAMN DEFAULT PROGRAMS -- HOW DO YOU PEOPLE LIVE IWTH YOUSELVES TO CAUSE SO MANY PROBLEMS FOR PEOPLE? I HAVE NOW SPENT ALL MORNING FROM 8 AM AND I WANT TO SCREAM. IF THIS IS WHAT THIS BROWSER DOES, I WILL GET RID OF IT. THERE AER OTHERS, LIKE SAFARI ETC. EVEN IE WHICH I WILL USE OVER BEING B ULLIED BY THIS.

Asked by GINAHERE 1 month ago

Last reply by ExpertN0vice 4 days ago

  • Solved

Major Lag switching between windows on Ubuntu (New issue that appeared after updating to FF 80)

Firefox has been severely lagging--specifically when switching between windows. For example, I could have one window running nice and fast, but then when I switch to anot… (read more)

Firefox has been severely lagging--specifically when switching between windows. For example, I could have one window running nice and fast, but then when I switch to another Firefox window, it is unresponsive for up to 10 seconds. That means no opening tabs, no scrolling, no loading pages, until it becomes responsive again. And this happens just about every time I switch from one Firefox window to another. It's a big problem because multiple windows are an inherent part of my workflow, so I can't wait 10 seconds every time I have to do something in another window.

Here's a very important piece of information: The problem does not happen in Safe Mode. However, Safe Mode is the only way to fix it. I've tried disabling hardware acceleration, disabling all extensions, refreshing FF (creating a new profile), reinstalling it, and the problem always comes back whenever I'm not in safe mode.

I've spent a lot of time on my own trying to solve this, with no luck. Of course, I'd be happy to post any troubleshooting information you may need to help me. Thank you!

Asked by ben.t21 6 days ago

Answered by ben.t21 4 days ago

  • Solved

Getting mobile versions of some sites instead of desktop

Several days ago, Firefox started giving me what seem to be mobile versions of some sites instead of the desktop layouts I want. Ars Technica offers a way to switch to th… (read more)

Several days ago, Firefox started giving me what seem to be mobile versions of some sites instead of the desktop layouts I want. Ars Technica offers a way to switch to the full-site view. Slashdot does not. (It's URL comes up as m.slashdot.org even when I type in slashdot.org the hard way.) The problem does not affect all sites, but it does mess up several I look at daily. I did not deliberately change my preferences or otherwise alter Firefox.

I have tried bringing Firefox up in safe mode and even removing it and downloading it again. No change.

Help would be much appreciated. I like Firefox much better than the alternatives, but if this doesn't get fixed I will have to give up on it.

Many thanks.

Asked by Owen5819 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Yellow Banner of Death

how can I permanently delete the code that is creating the 'Yellow Banner of Death' that kills my laptop? Thank You Very Much Jim Fitch Winter Park, FL … (read more)

how can I permanently delete the code that is creating the 'Yellow Banner of Death' that kills my laptop?

Thank You Very Much

Jim Fitch Winter Park, FL

Asked by Jim Fitch 5 days ago

Answered by FredMcD 4 days ago

  • Locked

Thunderbird Extension Code warning

Locking this thread.Please continue here: [/questions/1304416] Hi, I have created a thunderbird extension by using the following docs, https://thunderbird-webextensions.r… (read more)

Locking this thread.
Please continue here: [/questions/1304416]
Hi, I have created a thunderbird extension by using the following docs, https://thunderbird-webextensions.readthedocs.io/en/68/cloudFile.html Now, this extension is working fine with debug mode. But while publishing this extension I am receiving warnings like the attached image. How can I solve these warnings?

Asked by info3394 5 days ago

Last reply by FredMcD 4 days ago

  • Solved

Getting randomly logged out of websites

I have my preferences to set to keep my logged and save cookies, but lately I have been getting logged out of websites I use regularly such as Reddit, GMail, Yahoo. Histo… (read more)

I have my preferences to set to keep my logged and save cookies, but lately I have been getting logged out of websites I use regularly such as Reddit, GMail, Yahoo. History is set to clear when I close my browser because I don't need to be reminded that I searched for random words so I could spell them correctly.

This morning for example, I signed into Reddit because I had gotten signed out since last night. Did my reading. Closed my browser. Came back. Opened Reddit again and was signed out. It doesn't happen every time I close my browser. I may stay signed in for a few days with no issue or, like this morning, I don't stay signed in for very long. I even got a message that I wasn't signed in on tab I opened from another tab.

Is this a bug? Some undocumented feature?

It's not all bad though since it keeps me from constantly checking FB which I use 2FA for and hate going through.

Asked by jgmitchell 6 days ago

Answered by FredMcD 5 days ago

  • Solved

firefox prevents redirecting to my account info page on Vanguard - how to fix?

When I am logged in to my financial account and try to go to my Balances page, Firefox blocks the redirect. I cannot find any way to stop this, so have to hit the Allow … (read more)

When I am logged in to my financial account and try to go to my Balances page, Firefox blocks the redirect. I cannot find any way to stop this, so have to hit the Allow button every time. Seems like a strange place for Firefox to be blocking a page from loading, especially since I rarely get that behavior anywhere else.

Asked by a2badger1 5 days ago

Answered by jscher2000 4 days ago