منتدى دعم ”Firefox“

When writing reviews in Google Maps when you click post pictures from your computer (allowing one to browse your computer to find pictures to post) the tab crashes.

This occurs on other websites as well where one would browse the computer to attach documents, photos or videos. Heck, it even happens with this site (selecting browse to post picture causes firefox to crash).

This did not occur prior to updating to 115.0

Windows 11 operating system

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of my monitors dating back to at least 2-3 weeks ago that can only be fixed by powering down the entire PC. I've reinstalled my (NVIDIA) GPU drivers, rearranged display-port cables and just about anything before finally finding a fix, switching to edge. So far I've gone a week without black screening when with Firefox I'd get around 4 give or take a week (some days getting to 3 alone). I don't know what could cause it but I have noticed it only happens when first starting a video. Mostly YouTube but other video sites seem to have also caused it occasionally, I would just like to know what could be causing this, as I do prefer Firefox vastly and would like to switch back as soon as I can.

Will provide anything else as necessary!

I'm having issues with the cursor when opening a new tab and I've tried a few different fixes and none are really working.

When I open a new tab the cursor goes immediately to the start of the homepage URL which is not helpful as if I type it just retains the URL after what I've typing(See Image). I've tried playing around with about:config to get the cursor to populate into the google search bar on the browser home screen but, it doesn't work.

I've also tried setting the new tab page to blank but, then sometimes it doesn't search google even though it says it should and says URL unrecognised(see the other images).

Why is this happening, I just want to be able to not have to manually delete the URL to search using the search bar and this seems like really basic functionality to me.

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop, 1 amd pc) both on newly installed windows 11 pro

what i've tried: safe mode, disabling hardware acceleration, disabling antivirus (kaspersky, without any browser plugins or safe browsing) , but the issue persists

here's the video: https://youtu.be/qMY-38z_TC0

Hi, I have been searching a way to change the Firefox new tab background image keeping its vanilla design. I found I could use a userContent.css file in this post from a few years ago: [https://support.mozilla.org/en-US/que.../1271362] I have followed the instructions step by step but it doesn't currently work.

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

So some website didn't work for me and I pressed "forget" button thinking it only removes history from a particular website (no). That's it - EVERYTHING COLLAPSED, session is lost, all tabs gone. Trying to restore from "sessionstore.backup" - no result. Trying from synced - oh sure CRAP IS TURNED OFF like always for NO reason

Thanks a lot, douchebag morons. Hope you all die + anyone suggesting to copy "sessionrestore" gets testicle/boob cancer + anyone suggesting to turn sync on can eat my crap

Greetings Firefox Support/CommunityL

While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following:

Active Policy Name Policy Value

DNSOverHTTPS Enabled false Locked true

I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx.

Pat Ford - dpfmd@msn.com

Hi,

Has anyone experience any issue with the latest Firefox release (v117.0) where an embeded js script(s) within the form tags printed out in the UI?

I.e. embedded js script within the form tags <form name="input" id="testForm" action="{$url}" method="post" target="_top">

     <script type="text/javascript">
           $(document).ready(function(){ 
                $("#imageLink").click(function() { 
                    var eobImageUrl = $.trim(""); 
                     var externalFileName = "";
                }
          });
          ....
        </script>

</form>

And this is what displaying on the webpage instead of a blank page:

$(document).ready(function(){ $("#imageLink").click(function(){ var eobImageUrl = $.trim(""); var externalFileName = ""; ...

Thanks. kear.

I like Ctrl+Shift+B to open the Library (Manage Bookmarks/Show All Bookmarks). For maybe two years I was using this, but it stopped working in 117:

https://reddit.com/r/firefox/comments/kilmm2/restore_ctrlshiftb_library_by_setting_configjs/

Dorando keyconfig isn't current. Shortkeys won't even install and probably won't do what I want anyway. AutoHotkey will do it, but I'd rather not use it for this.

Does anyone know how I can get a config.js to open the Library when I hit Ctrl+Shift+B?

All images, webm, gif etc. are loading, seemingly, exactly 20% upscaled compared to the real resolution of the media. I'm using a 4k TV (S95B), but I have desktop scaling at 100%, and browser scaling at 100%. I don't believe it's a GPU or OS system wide type setting because windows photo viewer gets pictures right. I'm using ShareX to measure the pixels of pictures. I can even load a local picture in a tab, and it will be upscaled beyond its native resolution. I have no idea why. I've tried a bunch of things, like setting layout.css.devPixelsPerPx to 1.0, which did nothing. I've reset Firefox to no avail, and I have noticed that Chrome is doing the same thing, which would usually indicate it could be the OS or GPU driver, but again, other apps load images perfectly normally. Do apps have categories on Windows now, where something like a "browser" can be told to treat media files differently than other media handling categories? I'm really lost at this point, nothing seems to work.

Hiya. I usually have a fairly large number of tabs open on the browser. I use the Panorama View add-on for tab management. Usually this means that on any given container I have about 10-20 tabs open for a total of some 300 odd tabs. The nice thing is that Firefox doesn't usually load all my tabs so this works out for me. Recently however something weird's been going on and Firefox just refreshed ALL my tabs across all the containers. This kills my performance completely, especially given a fair number of tabs are just random youtube links. When all my tabs are open Firefox eats up like 25 GB of RAM, which is understandably not great.

I tried refreshing Firefox to no avail. Is there any way to stop this constant loading of all tabs?

I use Firefox on two computers, synced. Both computers are experiencing this issue. My browser will, at seemingly random intervals, refresh all tabs, which causes me often to lose my work on whatever I was doing. I have gone to about:config and turned off the auto-refresh preference, but the problem still persists. Please help, I don't want to switch to another browser but I will if this problem persists as it is QUITE frustrating.

Hi

Property listings from the site www.realestate.com.au seem to have an issue loading the map in the latest update.

I usually do my searches with the below filters but am getting the attached error. https://www.realestate.com.au/buy/property-house-with-3-bedrooms-between-500000-1200000/map-1?numParkingSpaces=2&misc=ex-under-contract&boundingBox=-27.383978390981,152.91747024644357,-27.471055349397094,153.13719680894357&source=refinement&sourcePage=map&sourceElement=location-tile-search

Individual property pages are also showing that the map could not be loaded: eg. https://www.realestate.com.au/property-apartment-wa-scarborough-142778884

I'm running version 117. I've tried clearing cache/cookies already. Issue is also happening on my macbook running the same version. Other browsers are displaying the maps as intended.

Thanks!

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as well as on tumblr, where if an image or gif is a webp file, it will refuse to load. both are attached in the image below to see the difference between firefox and chrome, as the images load fine on chrome. as well as that, discord, when opened with browser instead of the app, does not load profile pictures, server icons, or custom emojis. google hadn't helped me at all, and i don't know what to do at this point. i don't want to go back to using chrome.

in the attached image, the top images show a set of shark sculptures. the first does not load on mozilla, and looking at the image file, it is a webp. the second image is revealed to be a jpg, which mozilla treats normally. in the second set of images, there's a quick look at a random youtuber's page, the top being mozilla and the bottom being chrome, and you can see the mozilla thumbnails do not load.

thank you for reading! i'm very confused and am unsure what to do. any help is appreciated!

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the domain name by itself.) and click on Allow, that website is not added. It's the same as if browser security is stuck on Remove All Websites. With the same Privacy and Security settings on my desktop, I do not have this problem, so it appears not to be a matter of altering particular settings. Short of removing and reloading Firefox on the laptop, which might work but not teach anybody anything, are there suggestions?