Showing questions tagged: اعرض كل الأسئلة
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Facebook starting scrolling out of control...again

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News fe… (read more)

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News feed has returned after a couple of months of proper behavior. Ver. 108.0.2 It's not as bad as it was but it seems to be getting worse.

Is the circus back in town?

Am I going to have to move back to Chrome again ?? >:-(

Asked by Helium2 2 months ago

Answered by Helium2 2 months ago

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Firefox+VPN=no access to Youtube

As of today (worked yesterday and previously), I cant access Youtube using Firefox with my ProtonVPN on. Chrome+ProtonVPN=yes Firefox+ProtonVPN=no Firefox withoutVPN=yes … (read more)

As of today (worked yesterday and previously), I cant access Youtube using Firefox with my ProtonVPN on. Chrome+ProtonVPN=yes Firefox+ProtonVPN=no Firefox withoutVPN=yes Can I fix this in Firefox settings or ProtonVPN settings. I have contacted both.

Asked by hetrazom 2 months ago

Answered by Dropa 2 months ago

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Youtube appearance defaults to dark when set to light.

For the past week Firefox has been opening Youtube in dark when for the last decade I've been using light. Every time I change to light it works for that tab, if I open a… (read more)

For the past week Firefox has been opening Youtube in dark when for the last decade I've been using light. Every time I change to light it works for that tab, if I open a new tab and load Youtube it opens in dark appearance. When I change to light and then click my avatar in the top right of Youtube it's still states I'm in dark when it's in light.

Why doesn't the light appearance stay? I've cleared cookies and that doesn't seem to work. It's also specific to Firefox, this doesn't happen in Microsoft Edge.

Asked by immodium 2 months ago

Answered by immodium 2 months ago

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I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on th… (read more)

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that

Asked by charles20091903 2 months ago

Answered by cor-el 2 months ago

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Input Type from a CSV File is Recognized as Ms excel file

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file. Open with Chrome and Firefox. Chrome set the file type to text/csv … (read more)

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file.

Open with Chrome and Firefox. Chrome set the file type to text/csv Firefox to "application/vnd.ms-excel"

Working example open the consoel to see the output: https://codepen.io/GrizzlyStu/pen/YzjZjez

Asked by Grizzly 2 months ago

Answered by cor-el 2 months ago

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Are Firefox bookmarks encrypted when synced?

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encr… (read more)

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!

Asked by justin 2 months ago

Answered by cor-el 2 months ago

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Bookmark recovery after a new windows install

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still o… (read more)

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still on the old windows hard drive, is there a way for me to move them onto the new install? I'd prefer to not have to rebuild the whole list from scratch!

Asked by januskrug 2 months ago

Answered by cor-el 2 months ago

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Sign In: Email from Firefox EVERY day

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this start… (read more)

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this started and I'm not sure if this is just your way of authenticating that I am me or not. Please explain this email I receive from accounts@firefox.com. I have changed my password many times so that can't be it, at least I don't think that's it.

Thank you for your help Rhonda

Asked by Rhonda 2 months ago

Answered by cor-el 2 months ago

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Customization

Hello, I was wondering if there is any way for firefox to not open a new window when i click a link? Instead, it would open a new tab, not a new window. if there is any … (read more)

Hello, I was wondering if there is any way for firefox to not open a new window when i click a link? Instead, it would open a new tab, not a new window.

if there is any way to do this, please tell me

also, how do you make your bookmarks show while in a site?

thanks guys!

Asked by SnapFloresco 2 months ago

Answered by Bithiah 2 months ago

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Five Seconds Freeze Right After Save As Dialog

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file. Any ideas how to resolve the i… (read more)

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

Asked by OGT 2 months ago

Answered by OGT 2 months ago

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savefrom.net

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension … (read more)

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Asked by Emre Domaç 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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Access website

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet … (read more)

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Asked by steveveg 2 months ago

Answered by Paul 2 months ago

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Save Video and Audio as mp4 file using Firefox

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and instal… (read more)

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and install Firefox - now I can't capture streaming browser screen and audio to .mp4. How do I get that capability back? Thank you!

duplicate. https://support.mozilla.org/en-US/questions/1402076

Asked by Ray 2 months ago

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Unable to download PDFs in embedded pdf.js viewer

Example Site: https://mcpsc.mo.gov/media/pdf/genesis-school-inc-revocation-hearing but I've had it happen on several sites. On this page, I am not able to click the down… (read more)

Example Site: https://mcpsc.mo.gov/media/pdf/genesis-school-inc-revocation-hearing but I've had it happen on several sites.

On this page, I am not able to click the download button built into the pdf.js viewer and have it download - it clicks and does nothing. If I right click in the frame and click "Show only this frame", then I can download the PDF using that same button. Any ideas?

Asked by FrigginMcMonster 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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Scroll wheel click on links to open in new tab

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal… (read more)

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal but not the scroll wheel clicking.

Asked by Andrew.Barge 2 months ago

Answered by Andrew.Barge 2 months ago

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Firefox won't let me sign into Clickbank

Only the Firefox browser is not allowing me to log into my Clickbank account, yet other browsers I have not issues with. Going to: https://accounts.clickbank.com/login.h… (read more)

Only the Firefox browser is not allowing me to log into my Clickbank account, yet other browsers I have not issues with.

Going to: https://accounts.clickbank.com/login.htm and logging in, using Firefox, I get the following prompt: "Oops, there was an issue submitting your information. Please try again later. If this issue persists please contact our customer support team."

And, have been informed by the staff at Clickbank to try different things... which is how I came to discover that I CAN log into my Clickbank account using ANY browser EXCEPT Firefox.

I've cleared the cache and history from Firefox, I'm using standard for privacy anyway... and I've also cleaned my computer with CCleaner and rebooted the computer. I've check that I'm using the latest and greatest version of Firefox.

Yet, I STILL cannot log into my Clickbank account using Firefox.

ANY suggestions would be GREATLY appreciated, else I will need to STOP using Firefox, as I'm concerned that whatever is doing this, will start shutting me down from logging into all accounts, every where on the net.

Thank you in advance.

Asked by Trish 2 months ago

Answered by Trish 2 months ago

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enlarge GIF image underneath text overlay?

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the … (read more)

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the text size with Ctrl+ but the background gif image of a small window with bogus scrollbar needs to be made larger somehow so that the white text can be read against the black portion of the image.

Is there some way to enlarge the gif image, please?

Asked by ynotssor 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago