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Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (read more)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Asked by AJ 1 week ago

Answered by jonzn4SUSE 5 days ago

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Trouble recovering bookmarks

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate th… (read more)

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate the backup html in my profile folder. Unfortunately I can't find anyway to actually use that back up. All of the guides I've found take you through the manage bookmarks tab but everything there is baisically unresponsive for some reason.

Asked by Jerald Galen 5 days ago

Answered by Jerald Galen 5 days ago

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The Firefox search engine is not working at all.

Since the last update, Firefox is not working properly. The search engine is completely dead, not working at all, and anything related to Google, like Gmail, never opens.… (read more)

Since the last update, Firefox is not working properly. The search engine is completely dead, not working at all, and anything related to Google, like Gmail, never opens. I've tried several things, but nothing works.

Asked by Giovanna Chādid 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

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Search engine has stopped working on my browser

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without i… (read more)

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without issues. Closely related to this problem I believe, is the fact that any online forms I try to complete and submit will not submit. Again if I copy and paste the address into a private window, I can complete and submit without any issues.

It is getting very frustrating to keep having to go private windows.

When I open a new tab, it opens fine, I get all the articles as per normal. But when I enter my search criteria I get nothing (see attached screenshots)

Asked by antony.henry911 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

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two websites' appearance is wrong

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with … (read more)

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

Asked by pdreyfuss 1 week ago

Answered by pdreyfuss 1 week ago

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webpage is not shown

i use the duckduckgo as a searchengine , so i got some issue while searching . the issue is whenever i search any thiing on the websearch the response i got is totally bl… (read more)

i use the duckduckgo as a searchengine , so i got some issue while searching . the issue is whenever i search any thiing on the websearch the response i got is totally blank you need to look at this so i added the screenshot

Asked by bman 1 week ago

Answered by TyDraniu 1 week ago

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Issues with Javascript after 136.0.2 update

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads … (read more)

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads page without data, experienced this bug on another website too), can't login to Outlook (it's saying that I need to enable JavaScript, through I didn't change anything and there wasn't such message before).

Asked by nickoustinov 1 week ago

Answered by James 5 days ago

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How much longer will the 15 minute updates that started well over an hour go on? I need my extensions back

How much longer will Firefox be down due to server updates on Mozilla.org? ALL of my extensions are disabled for that NLT 15 minute update that's been going on for well … (read more)

How much longer will Firefox be down due to server updates on Mozilla.org? ALL of my extensions are disabled for that NLT 15 minute update that's been going on for well over an hour (I know, because my extensions are still disabled and have not yet reset themselves---Mozilla crapping them out, Mozilla returns them to my setup---to the way I had them configured. Specifically, the ones I'm missing the most right now are Tab Sidebar, Tiled Tab Groups, and whichever one(s) make bookmarks/new tabs open in a NEW tab, not clobbering a tab that is currently in use. I did that to open Duck Duck Go a minute ago, and had to re-write this whole support question because, for some reason, Duck Duck Go opened up in this ACTIVELY IN USE tab instead of a new tab. And not only that, it wiped the contents of this support chat window. Sorry, but that is totally UNSAT.

Thanks, jim74, [edited] @jdgblogs.com (which needs to change to [edited] @jstrack,net---how do I do that?), Firefox ESR 91.5.1esr on Slackware v. 15.

Asked by jim174 1 week ago

Answered by jim174 5 days ago

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Firefox fails to open pdf downloads in default application

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when select… (read more)

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when selecting Open File from the Download Icon on the toolbar. Only was I can get to file is to select Show in Folder option and open from within Dolphin.

Asked by martrw1 1 week ago

Answered by jonzn4SUSE 6 days ago

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All of my addons are disabled and won't re-enable!

All of my addons are disabled and won't re-enable! They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.… (read more)

All of my addons are disabled and won't re-enable!

They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.jpg

If I try to install an addon from the recommended extensions settings (for example "return youtube dislike ") I get a message bubble stating "The Addon downloaded from this site could not be installed because it appears to be corrupt. {OK!}" See attachment clipboard01.jpg

The message above about addons appearing to be corrupt happens if I go to any of my current addon pages and try to redownload them.

Asked by Greg Stanford 1 week ago

Answered by Greg Stanford 6 days ago

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Customize New Tab with a local HTML file after Firefox 136

Hello, I wanted to customize my Firefox new tab with a local HTML file, such as "/path/to/my/index.html". It was possible to use this workaround: https://github.com/Jang… (read more)

Hello,

I wanted to customize my Firefox new tab with a local HTML file, such as "/path/to/my/index.html". It was possible to use this workaround: https://github.com/Jangsoodlor/Firefox-New-Tab-Config/tree/main https://github.com/Jangsoodlor/Firefox-New-Tab-Config/tree/main

Which implied a configuration file (sometimes named "autoconfig.cfg", "firefox.cfg", "local-settings.cfg" depending on the guide since the name is arbitrary) with javascript code. In the new Firefox 136, this code fails to execute due to a new API being used.

If you want to customize your new tab, follow the previous guide, but on the configuration file write this code instead:

// My new tab
try {
  const ff = {};
  ChromeUtils.defineESModuleGetters(ff, {AboutNewTab: "resource:///modules/AboutNewTab.sys.mjs"});
  ff.AboutNewTab.newTabURL = 'file:///path/to/my/index.html';
} catch (e) {ChromeUtils.reportError(e);}

Note that the file must start with a comment

Adapting the "/path/to/my/index.html" to your needs.

Thanks to @mkaply (github) on this thread https://github.com/mozilla/policy-templates/discussions/1190 for the new API method.

I post this here in case someone has the same issue, because is quite recent and hard to find on the internet.

Asked by LluisE 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

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On Startup FF makes TCP connections to inappropriate website

I was tracing some network activity for an unrelated issue and noticed that when FF starts up it immediately makes multiple TCP connections to livejasmin.com. I have thi… (read more)

I was tracing some network activity for an unrelated issue and noticed that when FF starts up it immediately makes multiple TCP connections to livejasmin.com. I have this site blocked by the Windows Firewall and have the host file direct it to 127.0.0.1 so nothing is actually going in or out, but why is FF doing this and how can I fix whatever was done to enable this happening?

I have cleared all cookies and cache, and disabled all addons, and even started in safe mode, but regardless of what I do the very 1st connections that FF makes are always to livejasmin.com, which is obviously not a legit place for FF to be doing any of its routine updates or optimization tasks. My home page is https://google.com and the livejasmin.com connections appear before the 1st attempt to connect to google so this is clearly something malicious that found a way to get into FF early in the startup process.

I have also run 2 different scans tools on the entire computer and both found nothing. I have reviewed all the running processes and do not see anything suspicious either. I do not see this issue with Chrome or Edge, just FF which is my primary browser. All browsers are updated to the latest version as well as the WIN10 OS.

I have also removed my profile and started FF up without the profile, and I noticed the livejasmin.com connections again while the FF "your profile cannot be found" error message popped up. When I had FF make a new profile and set it as the default the same connections to livejasmin.com were made when I restarted FF with the new profile. So it is not tied to my profile.

Asked by firefox3080 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

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video screen is missing

When I load the video the page loads like normal, all comments and everything is there except the video square is not there. cant see the video, anyhow. even if i move my… (read more)

When I load the video the page loads like normal, all comments and everything is there except the video square is not there. cant see the video, anyhow. even if i move my mouse cursor on it on the start page, the little video wont play the preview. no video player at all. anywhere.

Asked by sassybakka 6 days ago

Answered by sassybakka 6 days ago

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unwanted site opens every first start of mozilla after PC has been reloaded.

Hi, unwanted site opens every first start of mozilla after PC has been reloaded. the site is: „www.url-advertisement.org” I've scaned with malwarebytes, did a refresh o… (read more)

Hi, unwanted site opens every first start of mozilla after PC has been reloaded.

the site is: „www.url-advertisement.org

I've scaned with malwarebytes, did a refresh of mozilla browser

Asked by mateusz.sofinski 1 week ago

Answered by mateusz.sofinski 1 week ago

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large areas of wall street journal website front page are blank

The website WSJ has large areas on front page, including the opinion listing, are simply white and not 'there' on the page to click on. I've deleted their cookies without… (read more)

The website WSJ has large areas on front page, including the opinion listing, are simply white and not 'there' on the page to click on. I've deleted their cookies without effect, tried turning off all adblockers, shut mac down to reboot, nothing seems to have an effect. This is a recent glitch of only several days, prior performance was great. Thanks!

Asked by tamburlaine63 3 months ago

Answered by jonzn4SUSE 3 months ago