• Solved

pdf-conversion into firefox html documents

When I save a pdf-file it is automatically converted into a firefox html dokument. Also all my old safed pdf-files are converted. What does happen? And how can I stop it?… (read more)

When I save a pdf-file it is automatically converted into a firefox html dokument. Also all my old safed pdf-files are converted. What does happen? And how can I stop it? I'm not able to safe my scans as pdf anymore.

Asked by thr3344 41 minutes ago

Answered by thr3344 14 minutes ago

  • Solved

After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item… (read more)

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

Asked by glennsaddress 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Disable Web Push Notification Icon completely

I've read this article: https://support.mozilla.org/en-US/kb/push-notifications-firefox It tells me how to disable new notification requests, however when I go to website… (read more)

I've read this article: https://support.mozilla.org/en-US/kb/push-notifications-firefox

It tells me how to disable new notification requests, however when I go to website, the icon still appears. The icon still wiggles. I want to remove this ENTIRELY. Under no circumstances do I ever want to know anything about any website with notifications. It should be 100% removed because it is trash feature from trash companies.

Asked by NotificationsSuck 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox not syncing old account

Hello, I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I down… (read more)

Hello,

I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I downloaded newest version from website. Does anybody have a solution to this problem?

Thanks!

Asked by Luka 1 hour ago

Answered by Luka 31 minutes ago

  • Solved

Firefox full crash

Basically since about 15-30 days ago my firefox has been constantly crashing when I open new tab or even simply a link to a website... the more 'power consuming' process … (read more)

Basically since about 15-30 days ago my firefox has been constantly crashing when I open new tab or even simply a link to a website... the more 'power consuming' process is the more likely it will crash. Simply browsing stuff has nearly 0 likelihood of crashing. The frequency varies - something like youtube or steam game browsing will crash with extremely high frequency and will work fine after reopened. Some text based websites will barely ever crash the firefox.

What happens is either instant crash(most frequently) or infinite 'not responding' with the solution being task manager end process.

Either way it happens - reopening browser reopens all tabs that were open.

What I tried: 1) Cleared cache 2) Disabled all extensions. 3) Tried checking about:crashes - 0 reports there in last 30 days... meaning whenever I crash no actual crash report comes in.

I am using chrome at the same time and it has 0 crashing issues under similar circumstances.

Asked by praetorians20002 1 week ago

Answered by FredMcD 2 hours ago

  • Solved

NEW UPDATE - Didn't solve - Ebay does not work with Firefox 74.0 (Windows)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser. Still looks like some parts of the page don't load, tried all the individual line items in 'pa… (read more)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser.

Still looks like some parts of the page don't load, tried all the individual line items in 'page info' without success.

Seems to forget that the security was overwritten.

Asked by irishtoon 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Attention: Mr Wesley Branton or anyone if Wesley is not available - making scroll bars wider

Some eighteen months ago I asked you how to make the scroll bars wider in Outlook. But at the time I was using Windows 7 and I cannot find your answer in my saved emails.… (read more)

Some eighteen months ago I asked you how to make the scroll bars wider in Outlook. But at the time I was using Windows 7 and I cannot find your answer in my saved emails.

Now I am using Windows 10 and I would again like to widen the scroll bars in Outlook.com my email account.

Your help would be greatly appreciated.

Please remember I am old and not at all computer savvy and would be so grateful for a slow and easy to follow method.

Thank you so much in advance for your help.

Anthony

Asked by avwood 1 day ago

Answered by avwood 17 hours ago

  • Solved

Why does fire fox show usernames for a secure site?

I have Win 7 . I use the Fire Fox browser. Someone could go to my secure site and click the login box and retrieve all my user names. Why is this necessary to show these … (read more)

I have Win 7 . I use the Fire Fox browser. Someone could go to my secure site and click the login box and retrieve all my user names. Why is this necessary to show these on a secure site?

Asked by woodust 5 months ago

Answered by cor-el 5 months ago

  • Solved

Restore Session Broken

In my main profile, restore session stopped working. The option is set, but it doesn't work. It worked for 3 years since I created this profile, but now it doesn't work… (read more)

In my main profile, restore session stopped working. The option is set, but it doesn't work. It worked for 3 years since I created this profile, but now it doesn't work.

Recently, this profile has been crashing regularly on quit. I quit (CRTL-Q) and the window does away, then 10 seconds later, I get a pop up message saying that firefox crashed.

Just a moment ago, I had a system crash and now this profile refuses to restore my session. When I started it, there was a new session and all the backup session files contain new sessions, not my tabs. Lost all tabs.

Anyone else seeing this?

Asked by Paul 2017 21 hours ago

Answered by Paul 2017 17 hours ago

  • Solved

can't add Yippy.com as default search engine

Yippy.com search engine recommends mozilla firefox and has a large button in the corner to make it default search on mozilla. This does not work and this search bar does … (read more)

Yippy.com search engine recommends mozilla firefox and has a large button in the corner to make it default search on mozilla. This does not work and this search bar does not appear to be an option on mozilla? It is a search bar by IBM powered by Watson. Anyone know whats going on?

Asked by emgiasson 4 days ago

Answered by emgiasson 14 hours ago

  • Solved

Yahoo has hijacked my search function

Today, when I went to use Google, both the search bar and the address bar had been hijacked by Yahoo. Steps I took: 1. checked to make sure Google had been selected (it h… (read more)

Today, when I went to use Google, both the search bar and the address bar had been hijacked by Yahoo. Steps I took: 1. checked to make sure Google had been selected (it had) 2. cleared all cache and history and rebooted (didn't help) 3. Ran Malware Bytes (found nothing) 4. deleted Firefox from my computer and downloaded a fresh version (didn't help) 5. searched for suspicious applications, etc. on my hard drive

At this point, I became suspicious of Enhanced Tracking Protection, but I can't turn it off because I cannot locate either Options or Menu. I remain suspicious that ETP is what is causing this issue, but welcome any insight.

Asked by Diane 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Lost bookmarks after update

Win 7Pro, 64 bit Firefox has been increasingly unstable over the past weeks. After installing the latest Version, all my bookmarks are lost. Is there a way to retrieve th… (read more)

Win 7Pro, 64 bit Firefox has been increasingly unstable over the past weeks. After installing the latest Version, all my bookmarks are lost. Is there a way to retrieve them? Hugo Scheer

Asked by hugo.scheer 19 hours ago

Answered by FredMcD 19 hours ago

  • Solved

Roblox webpage only partially loads

Hi not sure if this may have to do with Xsolla who apparently manages the reciept emails for robux but last month we started having problems paying for robux in firefox. … (read more)

Hi not sure if this may have to do with Xsolla who apparently manages the reciept emails for robux but last month we started having problems paying for robux in firefox. The purchase page loaded the upper elements but the parts of the page where you put in the credit card info would not load in firefox. That part of the page showed only the background colour. So we had to switch to opera or edge in order to purchase the robux. This happened in firefox on both a mac os mojave and separtely on a windows 10 machine as well. Many thanks, Phil

[Edit: I accidentally clicked on the "this solved my problem" button in my first support email but it was the second reply by cor-el that came closer to solving it. Not sure how to change this]

Asked by philsawa 1 month ago

Answered by cor-el 1 month ago

  • Locked

Bookmarks

thread is over here https://support.mozilla.org/en-US/questions/1299043 I am responding to jscher2000, who posted to my question a short while ago about the loss of my bo… (read more)

thread is over here https://support.mozilla.org/en-US/questions/1299043

I am responding to jscher2000, who posted to my question a short while ago about the loss of my bookmarks and being unable to restore. Thanks very much for the fast response. I checked the Places Database section of Troubleshooting, and as you suggested it does say "The places.sqlite database is sane", and "The favicons.sqlite database is sane". So I assume that's good? Now what do I do? Again, many thanks for the assistance.

Asked by idrabego 21 hours ago

  • Solved

ebay webpage displays as text and is unusable. Works fine in Chrome.

Just installed Win 10 Pro on a new machine, and as the subject line says, the ebay webpage shows up as text only in Mozilla. Works fine/as expected in Chrome. I've opene… (read more)

Just installed Win 10 Pro on a new machine, and as the subject line says, the ebay webpage shows up as text only in Mozilla. Works fine/as expected in Chrome. I've opened Mozilla in safe mode, purged the cache, adjusted font size. No joy.

Asked by jim_bosley 1 day ago

Answered by stan_evans33 22 hours ago

  • Solved

How do I set the general zoom level programmatically

When I use Firefox on the external monitor, I set the zoom level to 150%. When I leave home a take my laptop with me, I set the zoom level to 100% to use with a smaller s… (read more)

When I use Firefox on the external monitor, I set the zoom level to 150%. When I leave home a take my laptop with me, I set the zoom level to 100% to use with a smaller screen.

I want to automate setting the zoom level.

Is there a way to programmatically set the zoom level from a script? Does Firefox expose such an API / command-line tool?

Thanks!

Asked by Pierre 1 day ago

Answered by jscher2000 23 hours ago

  • Solved

Eno for Firefox

I used this app on Firefox which provides "aliases" for my credit card for online purchases. After an update, it was no longer available on Firefox; I now use Chrome f… (read more)

I used this app on Firefox which provides "aliases" for my credit card for online purchases. After an update, it was no longer available on Firefox; I now use Chrome for all purchases. Does anyone know what happened to Eno and if it will return to Firefox? I'm a user and not a technician so I'd appreciate non-technical language if possible. Thanks.

Asked by a.raisis 1 day ago

Answered by Enigma 23 hours ago