Showing questions tagged:

FF tabs disappeared and disappear every time I restart FF, despite settings to stay open.

Two days ago I closed FF and went to bed. I opened it the next morning and lost about 20 tabs. Ever since then, every time I restart FF, I lose all tabs except for one de… (read more)

Two days ago I closed FF and went to bed. I opened it the next morning and lost about 20 tabs. Ever since then, every time I restart FF, I lose all tabs except for one default tab.

TLDR: 1. "restore previous session" is not available. 2. Toggling Settings/Home and Startup does nothing. 3. Update? My FF automatically updates. 4. "about:sessionrestore" finds nothing,

1. FF help said I could go into History and click "Restore Previous Session" but that option doesn't exist. All I can do is look at History and see lists for today, yesterday, last 7 days etc.

2. Another advisory suggested Settings, Home and Startup, select "Open previous windows and tabs". but it was already selected. So I switched it off, restarted FF and then switched it back on. I still lose all tabs every time I restart FF.

3. Another advisory suggested, checking for updates. My FF automatically updates.

4. I tried "about:sessionrestore" It returns with the heading: "Sorry. We’re having trouble getting your pages back." Restore session is greyed out and "View previous tabs" produces an empty list. I've tried it a few times now, identical result.

Thanks for any help. Cheers, Andrew

Solved 5

Ram usage

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't … (read more)

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't work. in about:memory the readout is as thoug it is keaping an extra copy of open browser files in ram.

2,511.83 MB (100.0%) -- heap ├──2,301.00 MB (91.61%) -- committed │ ├──2,016.65 MB (80.29%) ── unused-pages/dirty │ ├────230.75 MB (09.19%) ── allocated │ ├─────32.96 MB (01.31%) ++ bin-unused │ └─────20.65 MB (00.82%) ++ (2 tiny) └────210.82 MB (08.39%) -- decommitted

    ├──210.21 MB (08.37%) ── unmapped
    └────0.61 MB (00.02%) ++ unused-pages
Open 6

Firefox refresh - Why did Firefox do this on its own?

What causes Firefox to do a refresh. I stepped away from my PC for 15 minutes and found FIrefox doing a refresh when I returned. Lost all of settings. Putting the icons o… (read more)

What causes Firefox to do a refresh. I stepped away from my PC for 15 minutes and found FIrefox doing a refresh when I returned. Lost all of settings. Putting the icons on tool bar where you want them is one of the frustrating things I have done in a long time and now, I get to make all my settings changes over again plus try to get the tool bar icons where I want them.

Open

login page for just one site hangs after Firefox upgrade

After the recent Firefox upgrade a couple of days ago, I am unable to get to my Questrade login page. I click login, I get a white page with a message in bottom left hand… (read more)

After the recent Firefox upgrade a couple of days ago, I am unable to get to my Questrade login page. I click login, I get a white page with a message in bottom left hand corner "transferring data from login.questrade.com..." and no further response. I am able to login with MS Edge, and Firefox is able to access all my other websites except this one.

I have run through all the things to try in the Firefox support article "Firefox can't load websites but other browsers can" to no effect.

  • cleared cookies & cache
  • cleared recent history
  • turned off DNS over HTTPS
  • Disable IPv6- changed to true
  • changed Proxy settings to No Proxy

I've turned off Bitdefender firewall and antivirus apps to no effect and ran a full system scan with Bitdefender. I really don't want to have to use a different browser each time I want to access questrade site. I would really appreciate any advice as to what else I could try to resolve this issue. Thanks so much!

Open

There is no simple way to add <<mailto:mail.proton.me>> in settings.

There is no simple way to add mailto:"mail.proton.me in settings. I can delete Google but there's no option add an alternative. Settings is looking for an app, not an em… (read more)

There is no simple way to add mailto:"mail.proton.me in settings.

I can delete Google but there's no option add an alternative. Settings is looking for an app, not an email provider address. I had to modify handlers.json to make it work.

Open

Need the firewall requirements for firefox vpn option, currently corporate firewall is blocking traffic.

Currently I am trying to use the firefox built in VPN option. When I hit the turn on it turns on and goes green but I am unable to browse. I suspect this is due to the … (read more)

Currently I am trying to use the firefox built in VPN option. When I hit the turn on it turns on and goes green but I am unable to browse. I suspect this is due to the corporate firewall and content filters that are in place when I am in the office. The firewall team is looking for support as we are unable to find out what access is needed to be open for this service to work. What IP's does the service connect to for access? What ports are use for setting up that browser level VPN? Is their any application or urls that should be allowed? If documentation for what access is needed to be opened on a corporate firewall would be appreciated. We have searched extensively and cannot find the information other than this runs by Fastly. We cannot find ports/urls/ips that are needed.

Thanks Chris.

Open 4 1

How to show tab visuals?

The top row in Firefox browser doesn't have any tabs, it looks as pictured in screenshot (Chrome below for comparison). I only see the icon and text for a page, but that … (read more)

The top row in Firefox browser doesn't have any tabs, it looks as pictured in screenshot (Chrome below for comparison). I only see the icon and text for a page, but that isn't enough to know clickable area, and it makes it unintuitive.

I tried several browser themes but none of them changes this. There doesn't seem to be a setting for hardware acceleration anymore that used to solve it for some users in the past based on a search on topic.

Maybe this really is how it's meant to look but the design just went backwards from what we want to see; tabs are no longer tabs but something vague. Can never please everyone i suppose, but i want old back.

Open

VPN button is missing

Hello, I used to have the VPN button but now I don't. I'm on Firefox v158.0 in the USA, on my personal laptop (so no enterprise policies to interfere). Here's what I've t… (read more)

Hello, I used to have the VPN button but now I don't. I'm on Firefox v158.0 in the USA, on my personal laptop (so no enterprise policies to interfere). Here's what I've tried:

  • Customize toolbar: no, the icon isn't in there either
  • Start Firefox in Troubleshooting Mode
  • Refresh Firefox
  • Ensure "Allow Firefox to improve features, performance, and stability between updates" is on
  • Sign out and back in to my Mozilla/Firefox account

I miss this feature already because it makes me feel better about using public wifi. What else can I try?

Thanks!

Open

Private Window deletes downloaded files.

My PC is a desktop. If I am using Firefox Private Browsing and download (and save) a jpg, it gets deleted when I close the Firefox private window. I save the file as 'ima… (read more)

My PC is a desktop.

If I am using Firefox Private Browsing and download (and save) a jpg, it gets deleted when I close the Firefox private window. I save the file as 'image001.jpg' or whatever...

I can copy the saved jpg to a different directory (prior to closing Firefox) and that file does not get deleted, however the original saved jpg get deleted the moment I close Firefox.

I'm just surprised, as it seems to me that this shouldn't happen even if private viewing...

Open 1

Browser time is one hour behind

For some reason, the time on my browser (time displayed on Discord and such), is one hour behind the actual time. I never had Resist Fingerprinting enabled and there's no… (read more)

For some reason, the time on my browser (time displayed on Discord and such), is one hour behind the actual time. I never had Resist Fingerprinting enabled and there's no setting anywhere to change it manually.

Open

can't delete Mozilla Firefox v135 b/c helper.exe

still have a old version of Firefox on my desktop Tried to uninstall but got message: can't because helper.exe is not in appdata/local/uninstall found a helper.exe and un… (read more)

still have a old version of Firefox on my desktop

Tried to uninstall but got message: can't because helper.exe is not in appdata/local/uninstall

found a helper.exe and uninstall map, put it in Mozilla Firefox in local. Now I don't get the message that it can't be found but app is still not uninstalled from programm files.

If I tried to apply hlper.exe by hand, it doen not work.

How do I get rid of this version 135

Open