Firefox Community Forum

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop Macbook Pro or iMac...or iPhone...but it loads in Safari and Google Chrome? Site is fine...document artifacts are fine...but html sits with spinning wheel?

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all of them blocked using tools like coldturkey and screen time. Now as of this update they're all in my firefox sidebar, and so far I see no way to block, only hide them (the trouble here is I know it's there, if I'm feeling a compulsion it's incredibly difficult not to follow through). Is there any iron clad way to block this? I hate how hard these things are being pushed!

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how I can go back to the faster way please?

Thanks.

I can't access "settings." When I click "Settings" a faint shadow around the edges of my screen appears, but the actual page does not load. Sometimes, Firefox itself won't open for several days so I've had to start using an alternate browser when this happens. Is this a known issue?

After update to 140.0.2, clicking on Firefox icon in the dock does nothing. The title bar says Firefox is active, but nothing shows on my screen. What changed? Did you reset something in my preferences?

I regularly use a website which intercepts command-option-up and command-option-down for its own navigation. This is a central part of my workflow with this website, and without it it becomes completely unusable.

After updating to Firefox 140.0.4, these shortcuts are now used by the browser to switch tabs. I have not found any way to configure this. Am I missing some obscure way to do this or is this just impossible?

I imagine this change was made to support vertical tabs, but I'm not using those, so the command-option-left and command-option-right shortcuts make more sense for my horizontal setup. (I don't use those shortcuts either, though- I use ctrl-tab and ctrl-shift-tab!)

Recently all my 100 plus Bookmarks all went to Grey Globes. Never had this issue in years with Firefox. I am working on Mac OS desktop version Ventura 13.7.5 and Firefox 140.0.4. How do I get all my bookmarks to come back to normal? I tried hard refresh and cleared my cache.

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm not seeing any of my old tabs, bookmarks, and extensions from my old browser syncing to my new browser. Is there anything I can do to retrieve this data without having access to my old laptop? Thank to anyone who can help!

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Hi,

Yesterday I opened Firefox and found that it had completed a factory reset (without asking me) and I have lost all of my data and settings, particularly from plugins (Simple Tab Groups for example). I have a folder called Old Firefox Data on my desktop, and I have copied the files into the profiles folder from about:support, but I have still lost all my settings.

This is extremely frustrating and will take a lot of time to get everything back to how it was. Please let me know how to restore to my old state.