"Customer not provided" error leads to site lockout

I have a site where I have a valid login and password. I can login in Edge and FF Private Window, but in FF I get the attached message. Coninued tries gets me locked out … (read more)

I have a site where I have a valid login and password. I can login in Edge and FF Private Window, but in FF I get the attached message. Coninued tries gets me locked out for 24 hours.

I have whitelisted the site. Cleared caches and cookies, etc.

What does this mean and how can I fix it?

Thanks!

Asked by in4m8n 5 months ago

Last reply by in4m8n 5 months ago

Built in print dialog...

Hi, I would like to use my computer's built in print dialog instead of the one that pops up in FireFox. I know there is a button at the bottom of the dialog that allows m… (read more)

Hi, I would like to use my computer's built in print dialog instead of the one that pops up in FireFox. I know there is a button at the bottom of the dialog that allows me to choose my system print dialog, but when it comes up there is no way to view the number of pages like when I print from other apps.

I tried to use some online instructions using about:config, but it doesn't change anything. I would like to know how to turn off the FireFox dialog permanently. It only started happening in the last few FireFox updates.

I am running a 2010 Mac Pro in Mojavé and am using FireFox Version 115.11.0esr (64-bit). Please help. I need to see how many pages I'm about to print so I can decide which ones I want to actually print.

Thank you,

Jeff Hohner

Asked by jjhohner 5 months ago

Last reply by Agent virtuel 5 months ago

McAfee malware added several days ago

McAfee malware has entered the firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additiona… (read more)

McAfee malware has entered the firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additional warning follow and reoccur every couple of minutes. I don’t have McAfee Anti-virus software on my computer & have not installed any new software for some time. The anti-software I have works fine (Spybot & Microsoft Security Essentials) and detects no problems. The first application I initiate upon boot-up each morning is Firefox and that’s when the problem begins. It is somehow related to Firefox. I cannot find any processes in play.

I can open Chrome with no problems (however, Chrome no longer supports Windows 7. I’m using Windows 7 Pro. I tried all the free malware scanning programs suggested but nothing found.

I cannot find any link to Firefox Desktop Support as you suggested. Can you please forward this email to that support team.

Sincerely, [removed email and phone# from public support forum], Florida

Asked by roribe 5 months ago

Last reply by James 5 months ago

Choppy video on all sites

After SUSE-15.6 updated FIREFOX to 115.11.0esr, all sites show choppy videos. I have no idea why or what I can do to resolve the issue. If someone has an idea, it would… (read more)

After SUSE-15.6 updated FIREFOX to 115.11.0esr, all sites show choppy videos. I have no idea why or what I can do to resolve the issue. If someone has an idea, it would be greatly appreciated

Asked by cllu 5 months ago

Last reply by jonzn4SUSE 5 months ago

McAfee malware added several days ago

Firefox Desktop issue, McAfee malware has entered the Firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup … (read more)

Firefox Desktop issue,

McAfee malware has entered the Firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additional warning follow and reoccur every couple of minutes. I don’t have McAfee Anti-virus software on my computer & have not installed any new software for some time. The anti-software I have works fine (Spybot & Microsoft Security Essentials) and detects no problems. The first application I initiate upon boot-up each morning is Firefox and that’s when the problem begins. It is somehow related to Firefox. I cannot find any processes in play.

I’m using Windows 7 Pro

Sincerely, [removed email from support forum]

I tried all six free malware scanning programs suggested but nothing found

Asked by roribe 5 months ago

Last reply by roribe 5 months ago

i need to revert to the home page after closing another tab

whenever i close a single open tab, firefox closes and i have to reopen it to my home page. In the past i could actually revert back to my home page after closing tabs. A… (read more)

whenever i close a single open tab, firefox closes and i have to reopen it to my home page. In the past i could actually revert back to my home page after closing tabs. And then can only close down firefox by hitting the top right X. Unfortunately i have forgotten what i did last time, so any help would be appreciated Ta Doug G

Asked by Doug Gauld 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago