Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (read more)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 2 years ago

Last reply by Terry 2 years ago

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No audio in youtube only

I have no audio in youtube when using Firefox only. Audio works fine in other browsers. I am tech-challenged and this has been going on for a while, but I now really ne… (read more)

I have no audio in youtube when using Firefox only. Audio works fine in other browsers.

I am tech-challenged and this has been going on for a while, but I now really need to use youtube, but do not want to use a browser other than Firefox.

Thank you.

Asked by pjvhout 1 year ago

Last reply by Terry 1 year ago

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not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (read more)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Asked by spenglertp 1 year ago

Last reply by FredMcD 1 year ago

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Unable to log into my Citizens Bank account

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server.… (read more)

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server." Tried updating Firefox and Troubleshoot mode.

Asked by klsus612 1 year ago

Last reply by FredMcD 1 year ago

  • المُؤرشفة

Videos won't play on Netflix and Curiosity stream

I just installed Windows 10 and firefox and the video playback on those sites won't start. It works on youtube. Netflix and Curiosity stream works fine on Microsoft Edge… (read more)

I just installed Windows 10 and firefox and the video playback on those sites won't start. It works on youtube. Netflix and Curiosity stream works fine on Microsoft Edge but I want to use firefox. I did everithing of what Netflix sugested but videos won't play.

Asked by afloarei.andrei90 2 years ago

Last reply by FredMcD 2 years ago

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Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (read more)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Asked by htxtrantran_n 1 year ago

Last reply by James 1 year ago

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Firefox is not allowed to view a web page

Hello I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot) Firefox Can’t Open This Page To protect your security, acco… (read more)

Hello

I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot)

Firefox Can’t Open This Page To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window

Everytime I try 'open it in a new window' it just takes me to my Google site 'sign in' page.

Help!!!!!!!!!!!!!!!!

Asked by acwilkes219 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (read more)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Asked by nezyounow 2 years ago

Last reply by TyDraniu 2 years ago

  • المُؤرشفة

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem … (read more)

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is a site that I visit a half a dozen times a week, and have been for years.....

Asked by joyspring7 2 years ago

Last reply by Merlin1951 1 year ago

  • المُؤرشفة

When I try to go to youtube it says "Secure Connection Failed"

WHEN I try to go to youtube it says Secure Connection Failed and under that it says An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR … (read more)

WHEN I try to go to youtube it says Secure Connection Failed and under that it says An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR

Asked by lnirupa72 2 years ago

Last reply by cor-el 2 years ago

  • المُؤرشفة

Firefox and pages are broken

Hello, so Uh from some point my we pages stopped working when they are using Javascript page like wormhole.app for example and when I launched Firefox, my theme was disab… (read more)

Hello, so Uh from some point my we pages stopped working when they are using Javascript page like wormhole.app for example and when I launched Firefox, my theme was disabled and all my extensions were installed, but not showing in the extension bar

They had invisible icons which can be clicked on and show text like "dark reader etc." But when you click them it doesn't show anything I'm on windows 10

Asked by Asuna Yuuki 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 2 years ago

Last reply by dom1941 1 year ago

  • المُؤرشفة

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (read more)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • المُؤرشفة

Fire Fox browser will no longer support Sam's Club Credit card website.

I've used your firefox for my browser for many years and now Sam's Club Credit Card website says you do not support it. Help me fix it for samsclubcredit.com … (read more)

I've used your firefox for my browser for many years and now Sam's Club Credit Card website says you do not support it. Help me fix it for samsclubcredit.com

Asked by Jodi 1 year ago

Last reply by FredMcD 1 year ago

  • المُؤرشفة

How can I stop websites from logging me out?

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, … (read more)

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, for instance, or some tax return sites.

I went them to be like my email accounts (e.g. gmail, yahoo mail). You can have a tab open for Gmail and another tab open for yahoo mail, and even if you don't click or type a single character in hours, they will not log me out.

Is there some way to trick these patronizing "We'll log you out for your good" websites from logging me off?

Asked by Mozilla cheese 2 years ago

Last reply by cybermax2 1 year ago

  • المُؤرشفة

Loging in to banking site

Access Denied You don't have permission to access this server. Reference: 18.1ca93817.1651074079.ba81029 I get the above message after I access my bank web site login … (read more)

Access Denied You don't have permission to access this server.

Reference: 18.1ca93817.1651074079.ba81029

I get the above message after I access my bank web site login page, then enter my credentials. I do not have this issue on any other browser and or my phone app. I have cleared all cookies and website data, as well as tried in the in the private window mode. Any suggestions? The particular bank is citizens. I am able to access other banking sites as well from Firefox. Currently running version 99.0.1 64bit

Asked by dccampion 1 year ago

Last reply by FredMcD 1 year ago