Showing questions tagged: اعرض كل الأسئلة

Yucky Bing

Hello, Ive recently switched my primary browser from opera GX, to Mozilla Firefox. Since then I've adjusted the settings to my liking, one of which was the search engine.… (read more)

Hello, Ive recently switched my primary browser from opera GX, to Mozilla Firefox. Since then I've adjusted the settings to my liking, one of which was the search engine. I chose google chrome, and it works when I open a new tab, However, When I open a new window of firefox, it always opens Bing. This is a small problem, yes, but its simple issues like this that dissuade me from wanting to use firefox at all, I would like to solve this issue, but Ive searched for answers, and there aren't any. If you help me fix this, I will keep firefox. Otherwise, I'll chose a browser that gives me the amount of control that I want. I've also attached a photo of the startup screen of firefox.

Asked by Geronimus 4 months ago

Last reply by zeroknight 4 months ago

Firefox tab resetting intermittantly

For the past week or so, Firefox has been resetting the tab I am using. The whole tab will suddenly go blank except for blank placeholders for buttons, frames, etc., afte… (read more)

For the past week or so, Firefox has been resetting the tab I am using. The whole tab will suddenly go blank except for blank placeholders for buttons, frames, etc., after which a few seconds later the tab reloads. If I was watching a video, that video is still there but has been reset to the start. There does not seem to be any particular trigger (I read another thread from about a year ago in which another user described the same problem.) I have never seen this kind of random reset/reload behavior in Firefox. Let me know if there is a way to collect more information if possible. Thanks for your time.

Asked by gridsleep 4 months ago

Last reply by zeroknight 4 months ago

logging into Tesco account through firefox on PC

When I try to log into my Tesco Groceries through Firefox on my pc I get Oops it looks like something not working. It works fine on my firefox on ipad and I can get thr… (read more)

When I try to log into my Tesco Groceries through Firefox on my pc I get Oops it looks like something not working. It works fine on my firefox on ipad and I can get through no problem with Chrome , Can you help please. I can get into my Tesco Bank ok. I have been told by Tesco that Firefox version 122 does not work I should change it to 120, but it wont let me do that

Asked by Beryl Lewis 2 months ago

Last reply by cor-el 2 months ago

Fav Icons

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Fi… (read more)

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Firefox Forum is: Make sure that you allow pages to choose their own fonts.

Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

This is just typical of many answers I find on the Firefox forums whereby the suggested solutions seem to bear no resemblance to my Firefox system. Am I using something different? Everything points to me having the latest up to date version of Firefox. For example if I click on the four horizontal line hamburger on top right of the screen I do not see anything that begins with "Tools" in the menu options. I see "Settings" and "More Tools" but none lead to "Options>Content: Fonts & Colors> Advanced: [X]. simarly, If I click on "Tools" in the menu at the top of the Browser nothing leads to "Options". Any suggestions please?

Asked by Sandgroper48 1 month ago

Last reply by cor-el 1 month ago

History delete by mistake

A few days ago I accidentally deleted my browsing history and I have lost some pages that I need to revisit, is there a way to get the browsing history back as of 12/20/2… (read more)

A few days ago I accidentally deleted my browsing history and I have lost some pages that I need to revisit, is there a way to get the browsing history back as of 12/20/2023

Asked by JAG 4 months ago

Last reply by cor-el 3 months ago

Pocket Lists

I have just discovered Pocket now allows you to sort Pocket Saves into Lists. !! Hurrah and thank you so much. However, it would be SO HELPFUL if it was possible to… (read more)

I have just discovered Pocket now allows you to sort Pocket Saves into Lists. !! Hurrah and thank you so much.

However, it would be SO HELPFUL if it was possible to sort the Lists alphabetically, as I now have so many it is difficult to find a particular List.

I realise this may be a development, but just thought I would check.

Also - I am not sure many people have realised you have added this ability to Pocket, so maybe you could advertise it more. I beleive a lot of people would prefer to use Firefox for saving Collections instead of other providers, but it was so confusing to use it before you added this capability. Thank you

Asked by geneann 2 months ago

Last reply by Paul 2 months ago

move tool from aplcation menue

is there anyway to move things from the more tools section of the three lines/application menu to the tool bar, or to quickly access the more tools section. i use the eye… (read more)

is there anyway to move things from the more tools section of the three lines/application menu to the tool bar, or to quickly access the more tools section. i use the eye dropper all the time and it feels like there's a faster way to do it i cant seem to find.

Asked by Andrew 3 months ago

Last reply by cor-el 3 months ago

about Firefox memory use

Hello, I use Firefox on Windows 11 . Since my computer became so slow, I checked task manager and found that Firefox is eating up my memory. It is described as Firefox(35… (read more)

Hello, I use Firefox on Windows 11 . Since my computer became so slow, I checked task manager and found that Firefox is eating up my memory. It is described as Firefox(35) and is using about 2690MB. I would like to know how to reduce memory use if possible. Best regards.

Asked by rmdcsk8 2 months ago

Last reply by zeroknight 2 months ago

Allow certain extensions to run only in private windows

I want certain extensions to be able to run in private windows, but not in normal windows. For example, I would browse normally without a VPN extension, and when I open a… (read more)

I want certain extensions to be able to run in private windows, but not in normal windows. For example, I would browse normally without a VPN extension, and when I open a private window, the VPN extension would be enabled.

Asked by Strong Sand 3 weeks ago

Last reply by zeroknight 3 weeks ago

New firefox today. Reset most if not all settings. NO PAGES WILL LOAD!!!

Most of my settings were changed on update. Had to reopen session and still absolutely NO PAGES WILL LOAD. Submitting this report from Google Chrome because firefox is CO… (read more)

Most of my settings were changed on update. Had to reopen session and still absolutely NO PAGES WILL LOAD. Submitting this report from Google Chrome because firefox is COMPLETELY BROKEN!!! Are you hoping I will change to a competitor browser??? This is a complete screw up and a no started. Even took away several buttons for extensions I've used for years. I AM A FORMER IT GUY and I can't make it work. Patience is already wearing thin!

Asked by Bob 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

FireFox can't login to Spotify and can't post anything on Reddit

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sit… (read more)

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sites, although still functional, i can't understand why these both sites can't be logged into, or can't post any comments in them. it has been this case for the past month. so what's going on? i'm NOT going back to Chromium based browsers ever again! i am in FireFox for a permanent replacement!

thanks in advance.

Asked by Must12 2 months ago

Last reply by cor-el 2 months ago

google.com will not come up on andoid version of firefox

google.com will not come up on android version of firefox. BUT if a search was already done that google page will com up. I open firefox type google.com in the search bar… (read more)

google.com will not come up on android version of firefox. BUT if a search was already done that google page will com up. I open firefox type google.com in the search bar, but nothing i go into past history click on a previous search an boom google.com comes up

cleared all browser history stuff uninstalled reinstalled etc

Asked by bcasler 3 months ago

Last reply by TyDraniu 3 months ago

YouTube doesn't load

I use mozilla firefox as my main web browser, and youtube sometimes does sometimes doesn't load (picture below). This happens only on firefox. Every other website works f… (read more)

I use mozilla firefox as my main web browser, and youtube sometimes does sometimes doesn't load (picture below). This happens only on firefox. Every other website works fine tho.

Asked by Nikola Bogojević 3 months ago

Last reply by cor-el 3 months ago

Why google maps and map quest maps black out on my pc with firefox?

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks li… (read more)

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks like the attached picture. So I open up maps in its own tab and type in the address and I get same results. But if I use either of them in edge, I have no problems. I only have Mate Translate on in add ons. So I have no idea what is going on. I reset cache as I had read that from a post (though their issue was similar but not the same) I would appreciate any and all help you can give me. TYIA

Asked by judiellen 2 months ago

Last reply by jonzn4SUSE 2 months ago

How do I add a "Search Engine" to the New Tab screen

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others thou… (read more)

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others though. I saw reference to it in this old support issue, but I can't find how to do that anymore.

Asked by daniel213222 2 months ago

Last reply by James 1 month ago

How to fix slim / narrow / barely visible scroll bar?

My mother is in her seventies and uses a laptop I purchased for her with Windows 10. Microsoft apparently auto-updated her to Windows 11, and now not only is the whole OS… (read more)

My mother is in her seventies and uses a laptop I purchased for her with Windows 10. Microsoft apparently auto-updated her to Windows 11, and now not only is the whole OS different but the scroll bars on everything are so thin that you can barely click on them to drag. They only get fractionally thicker when you hover over them with the cursor. This is not specific to any website.

The issue exists in both Windows and Firefox on her machine since the update, for some reason. She and I both have the latest edition of Firefox, but I am still running Win 10. I managed to find a registry edit to improve the scroll bar in Windows File Manager for her, but this had no impact on the scroll in Firefox. Is there a way to fix this? I could not find a setting for it.

I have attached a side-by-side screen shot of her scroll in Firefox on Google, before and during hover with cursor. I have also included a screen shot of my scroll in Firefox on Reddit, which looks as hers did before the update and is much more user-friendly.

Asked by wynden 3 months ago

Last reply by zeroknight 3 months ago

Unable to access website

We can access the website www.focusadhdindy.com using Chrome, but when using Firefox, we notice that it requires an additional '/' (www.focusadhdindy.com/) to open. Pleas… (read more)

We can access the website www.focusadhdindy.com using Chrome, but when using Firefox, we notice that it requires an additional '/' (www.focusadhdindy.com/) to open. Please resolve this issue so that the website can be accessed from Firefox using the link www.focusadhdindy.com without the need for an additional trailing slash.

Asked by Harshit pandey 3 months ago

Last reply by zeroknight 3 months ago

Autofill forms are not filling information in the correct areas as it did before

Good afternoon I have been using your browser for a decade to autofill in the CGS Medicare site and it has been lovely and time saving. Roughly two or three weeks ago, … (read more)

Good afternoon

I have been using your browser for a decade to autofill in the CGS Medicare site and it has been lovely and time saving. Roughly two or three weeks ago, it no longer populates information without a little prompting and then it is putting information in the wrong areas on the form. I have contacted I.T. with CGS and they state nothing has changed. A co-worker suggested I contact you to see if my browser could be fixed to autofill like it did before or to remove whatever update happened two or three weeks ago and go back to the older version.

I have disabled autofill and restarted my computer; then enabled it again and restarted my computer. It still has to be prompte in more areas to autofill and even then it will populate that information in the wrong area.

I hope you can follow my train of thought in trying to explain what is happening.

Any help to restore to the perfect way it was autofilling before would be much appreciated.

Thank you Theresa

Asked by Theresa C 3 months ago

Last reply by zeroknight 3 months ago