Showing questions tagged: اعرض كل الأسئلة
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Retrieve settings after accidentally syncing my work and personal computers

After the most recent FireFox upgrade my personal computer settings were implemented on my work computer. I have removed the sync option but how to I get the old settings… (read more)

After the most recent FireFox upgrade my personal computer settings were implemented on my work computer. I have removed the sync option but how to I get the old settings?

Asked by paulajflack 1 year ago

Last reply by Dropa 1 year ago

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I'm signed in to my Firefox account on multiple desktop computers. Where are my containers?

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct contai… (read more)

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct containers and the rest have the default set (personal, shopping, etc.). Sync is otherwise working correctly.

In response to early replies I realized I left out some detail in my question.

- I have sync enabled in the extension settings. - This is a continuous problem (the containers from one browser have never synced with the others, over many months) so I don't think it's just a time delay issue.

Thanks for your responses.

Asked by k3davis1 1 year ago

Last reply by cor-el 1 year ago

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Firefox time is not in sync in my Macbook

Team, My firefox time is not sync with my system time. Can you suggest what can be done here. Current time is 10:12AM but whenever new mail is coming the time is showing… (read more)

Team, My firefox time is not sync with my system time. Can you suggest what can be done here. Current time is 10:12AM but whenever new mail is coming the time is showing something different.

Regards, Manish Kumar

Asked by Manish Rai 1 year ago

Last reply by cor-el 1 year ago

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Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (read more)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

  • when a thread has been started / last updated
  • which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Asked by Melchior blausand 1 year ago

Last reply by Paul 1 year ago

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Sync not working since had to reinstall Windows

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to … (read more)

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...

Asked by Anya 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Two incompatible firefox windows occur at once.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks t… (read more)

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

Asked by swampert180 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Sync Panel in Settings: Can Not Delete Two Pages Saved (see screenshot)

My sign-in sync panel holds on to two pages. I have cleared history, clicked on them, searched for them in history, signed out, signed back in, searched for sync panel he… (read more)

My sign-in sync panel holds on to two pages. I have cleared history, clicked on them, searched for them in history, signed out, signed back in, searched for sync panel help links -- there they stay. And there I want them gone. Help links address the usual things but not this, to my knowledge. How to delete *that* history?

Asked by Eirann 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago