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  • Archived

How to make Mozilla ignore some bookmark folders in URL bar search results?

I have my bookmarks sorted in folders. For example, folders 'study', 'work' and 'misc'. I do not want Mozilla to offer me in URL bar bookmarks from 'misc' folder(to igno… (read more)

I have my bookmarks sorted in folders. For example, folders 'study', 'work' and 'misc'. I do not want Mozilla to offer me in URL bar bookmarks from 'misc' folder(to ignore them), when I'm entering an address. Thanks

Asked by liskacek1 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Installed firefox on new macbook, however e-mail address (username) I used for firefox is no longer in use. Thus, can not retrieve mail with confirmation link.

Hello, I have been using firefox account on different devices. Installed firefox on new device this morning, and wanted to retrieve bookmarks etc. via my firefox account:… (read more)

Hello,

I have been using firefox account on different devices.

Installed firefox on new device this morning, and wanted to retrieve bookmarks etc. via my firefox account: anais.vercruysse@telenet.be Firefox has sent an confirmation e-mail to this address, however this e-mail address is no longer in use. Therefore my firefox account has been blocked...

The confirmation link should be send to avercruysse@me.com

Can you please do this?

Thanks

Asked by averxse 2 years ago

Last reply by philipp 2 years ago

  • Archived

why do webroot safety ratings not show when I search firefox ?

Webroot gives safety ratings with search results. These ratings formerly showed on Firefox, not sure when they ceased. They still show on Google chrome and Internet Exp… (read more)

Webroot gives safety ratings with search results. These ratings formerly showed on Firefox, not sure when they ceased. They still show on Google chrome and Internet Explorer. Is Firefox blocking them? How can I correct this ?

Asked by kirby34 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

How to unlock Privacy and Security in Frirefox Quantum?

I opened Tool>Options>Privacy & Security to check mark Remember logins and passwords for websites but it is grayed out and Privacy & Security item is locked… (read more)

I opened Tool>Options>Privacy & Security to check mark Remember logins and passwords for websites but it is grayed out and Privacy & Security item is locked consequently, I cannot check the box for the Quantum to save my ID and password. Your help center or ask a question has no answer to my issue.

Cannot upload the image. Problem from thr get-go!

Asked by Himanshu 2 years ago

Last reply by philipp 2 years ago

  • Archived

I got an email telling me to change the security.tls.version.min value to 3 is this legal or some thing I need to be concerne about?

My mom does Mary Kay and she just got an Email saying. Dear Nadine, Chase Paymentech, Mary Kay’s outside vendor that handles Independent Beauty Consultants’ card-pa… (read more)

My mom does Mary Kay and she just got an Email saying.


Dear Nadine,

Chase Paymentech, Mary Kay’s outside vendor that handles Independent Beauty Consultants’ card-payment transactions, is updating their payment processing systems to use the TLS 1.2 security protocol. As a result, you will need to update your web browser no later than Nov. 20, 2017, to ensure that the Company is able to process your online ordering card-payment transactions.

Please update your system to enable TLS 1.2 on your web browser following the simple instructions outlined below.

Mozilla Firefox

   Open Firefox
   In the address bar, type about:config and press Enter
   In the Search field, enter tls. Find and double-click the entry for security.tls.version.min
   Set the integer value to 3 to force protocol of TLS 1.3
   Click OK
   Close your browser and restart Mozilla Firefox

Is this safe to do I have never heard of a company telling customers to do this before.

Asked by pdeason 2 years ago

Last reply by jagan605 2 years ago

  • Archived

The old "S" buton has been removed in newer versions. can I get it back?

The "S" button to temporarily allow addresses, revoke temporary permissions, and show permitted and non-permitted addresses has bee removed. Can I get it back into the l… (read more)

The "S" button to temporarily allow addresses, revoke temporary permissions, and show permitted and non-permitted addresses has bee removed. Can I get it back into the latest Firefox?

Asked by Steve_AW 2 years ago

Last reply by smorele 2 years ago

  • Archived

how to require firefox to ask to save every cookie prior to use

Hi. So, I have been using Firefox for a long time as my daily, general purpose browser. There are two reasons that I have stayed using Firefox over switching full time … (read more)

Hi. So, I have been using Firefox for a long time as my daily, general purpose browser. There are two reasons that I have stayed using Firefox over switching full time to chrome. The first was that there was a setting that required me to personally accept the placement of a cookie on my computer. Thus every time I went to a new website, Firefox would prompt me for each cookie and I could decide which ones I wanted to allow for basic site functionality and which ones I would block because they were obviously for tracking. I went to the settings tab and there is no more option for "ask me every time" in the cookie management section. What gives? Giving the user more control over their security made you stand apart from chrome and was core for me staying with you folks. Did that setting move somewhere or change its wording so as for me to not see it?

The second reason that I stick with Firefox is because of the no-script plug-in that apparently has not ungraded to the new standards that you are enforcing on this newest upgrade. That is less your fault then their slow adaption to new standards however, i can't help but think that better coordination with some of your top plug-in builders could have prevented me not being able to use one of my most important Firefox functionalities.

I have always kept a two tier web browser security setup with Firefox as my primary and most secure way of accessing the Internet and using chrome occasionally/rarely when I wanted to bypass my security arrangement. Now with Firefox loosing the two core reasons for me using it that provide core security functionality, it seems ridiculous for me to not just use chrome all the time. I really do hope that I am missing something and that these two core security features have not been stripped away from Firefox. Thanks.

Asked by marc_p 2 years ago

Last reply by frogblue 2 years ago

  • Archived

Can still access password protected sites after log off

Using FF57. If you have the tabs set to "remember tabs from prior session on startup", you can still access password-protected sites. Scenario: you access your banking we… (read more)

Using FF57. If you have the tabs set to "remember tabs from prior session on startup", you can still access password-protected sites.

Scenario: you access your banking website, log in with userid and password. If you close down Firefox with the "remember tabs" set on, you will still be able to access the banking website: 1) if you log out of the banking website and close down Firefox, when you go back in to Firefox you are taken to the "logged out" screen, but you can still scroll back and Firefox will take you to the banking site still logged in; 2) if you don't log out of the banking website and you close down Firefox, when you go back into Firefox, the banking website is still logged in ... full access to the secure site.

MAJOR SECURITY FLAW!! I have stopped using FF57 until this is fixed.

Asked by JonNC 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

firefox will not connect to web sites. I have no addons

The owner of support.mozilla.org has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Learn … (read more)

The owner of support.mozilla.org has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

Asked by Teege 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

why don't i get the message "allow or unblock this website" so I can use my charge card?

I used to receive a popup asking if I would allow or unblock website when I went onto a new website to purchase something. Now i don't even know what security features t… (read more)

I used to receive a popup asking if I would allow or unblock website when I went onto a new website to purchase something. Now i don't even know what security features to disable to allow this. I'm not fluent in IT. Thanks

Asked by LaMaga 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

When I turn on Firefox/Cox, my password and log-in no longer appears!

For years when I opened my cox account, the user name and password would come up (password would not be shown but would be there. Now on all my accounts, I have to log i… (read more)

For years when I opened my cox account, the user name and password would come up (password would not be shown but would be there. Now on all my accounts, I have to log in user name as well as password.

Asked by DonnaARussell 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Just updated Firefox. Now I get the following whenever I try accessing my email websites and other websites I do business with

The owner of www.google.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site u… (read more)

The owner of www.google.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

Asked by Malcolm63 2 years ago

Last reply by philipp 2 years ago

  • Archived

my saved login websites and pin disappeared after computer was off

every time when i turn on the computer, all saved website addresses are gone despite i clicked the remember button in the previous login. When I clicked the remember butt… (read more)

every time when i turn on the computer, all saved website addresses are gone despite i clicked the remember button in the previous login. When I clicked the remember button, then checked the Option>>Saved pin, the website appeared in the box but when I rebooted the computer then all saved websites were gone. I have to manually login each website again. This seems to happen after the recent Windows 10 update. What went wrong?

Asked by grea 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

My firefox run weird window

Firefox open weird window. (name wq....... very long name) when i open it, i saw something about robot. I dont know what is it, ikone was lok diffrent (probably from olde… (read more)

Firefox open weird window. (name wq....... very long name) when i open it, i saw something about robot. I dont know what is it, ikone was lok diffrent (probably from older version of fox). Please help me, i think that it may be some kind of worm or spyware or something else.

Asked by grzela 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Every time I perform a search it is hijacked by "searchencrypt.com". How do I remove and block this site?

Under "History" I added the site to "exceptions" and selected "block" to block cookies. I checked "clear history when Firefox closes" and closed my browser. I started F… (read more)

Under "History" I added the site to "exceptions" and selected "block" to block cookies. I checked "clear history when Firefox closes" and closed my browser. I started Firefox again and tried to perform a search but the search was still rerouted through "searchencrypt.com". I don't see a way to block this website from access to my computer without setting up parental controls or delete any ...extension? ...add-on? Any help would be greatly appreciated. -Thanks

Asked by higdonjeff 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Logging out of firefox sync

I work in an office and, while I do have private computers, everyone's login credentials are common knowledge. (We're a small company and our de-facto "IT" guy has everyo… (read more)

I work in an office and, while I do have private computers, everyone's login credentials are common knowledge. (We're a small company and our de-facto "IT" guy has everyone using the same password, I suppose it makes things easier for him?). With this in mind, I would like to be able to make sure that when I leave the office for the day my synced bookmarks are not available.

I've tried going in and disconnecting the account but it just prevents further syncing and the bookmarks remain. Is there anything I can do?

Asked by tonystermer 2 years ago

Last reply by FredMcD 2 years ago