Showing questions tagged: اعرض كل الأسئلة
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I changed the WPA-PSK key on my Netgear router. How do I make the computer recognise the router with its new network key?

The WPA-PSK network key on my Netgear router was extremely complex, and typing it into my Kindle when I wanted to buy a book was a nightmare! So I changed the key to som… (read more)

The WPA-PSK network key on my Netgear router was extremely complex, and typing it into my Kindle when I wanted to buy a book was a nightmare! So I changed the key to something I could manage, typed it in my Kindle, and now Kindle works fine - no problem with it. Snag is the computer won't connect now! I have to plug that yellow cable into the router and the computer to get on the internet. (You can tell how computer savvy I am !!!) Can somebody help me please?

Asked by Margo65 6 years ago

Answered by guigs 6 years ago

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Firefox keeps going into offline mode

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it w… (read more)

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it was already set that way when I checked it). It appears to happen more when I move off of a tab and then come back to it. I've uninstalled and wiped all traces for Firefox and re-installed - same result.

How can this mode be completely disabled?

Asked by delerium 6 years ago

Last reply by cor-el 6 years ago

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Strange printing problems with duplex printing primarily.

I have a strange problem that seems to recur and clear but I have no idea how to get the problem cleared when it happens. Here is how it goes. Normally I have no trouble… (read more)

I have a strange problem that seems to recur and clear but I have no idea how to get the problem cleared when it happens. Here is how it goes. Normally I have no trouble printing simple pages to my printer which is attached to the network via cable to the router. Network is wireless.

I have a webpage that generates pages that I want to print duplex (the printer does support this) I also want to manually feed the paper for this job. I go to the print preview set it all up and print one page everything works fine. Then I can no longer get to the printer properties to change to and from duplex or to or from manual feed or change type of paper number of pages etc. Click on printer properties it just blinks at me and does nothing. Sometimes it will print basic single pages other times the requester goes away but it doesn't print. Sometimes it tells me some printer functions are not currently available. At some point it apparently clears itself but no idea how or what as I have cleared all the print_ bits from the profile, i've rebooted and it still does this. But the last time it did this was some time ago so I had forgotten about it and the first page today worked fine.

I can print the duplex pages fine from chrome or IE and more than one of them.

Asked by beads 6 years ago

Last reply by guigs 6 years ago

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I amhaving trouble loading firefox, it says interuppted

Firefox wont work, I have uninstalled, closed down restarted and still cannot get a connection? if I open internet explorer I can connect to the internet its just firefo… (read more)

Firefox wont work, I have uninstalled, closed down restarted and still cannot get a connection? if I open internet explorer I can connect to the internet its just firefox? Is it to do with cookies etc

Help would be appreciated

Julie

Asked by salesharefield 6 years ago

Last reply by guigs 6 years ago

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Firefox loses internet connection several times per day

I am so tired of being only wasting time in normal websites, just like i do everyday, and in a random moment the browser loses all kind of connection, and keep charging e… (read more)

I am so tired of being only wasting time in normal websites, just like i do everyday, and in a random moment the browser loses all kind of connection, and keep charging every website that i have previously open.

I've got my extensions in date, and with "ask me for activation" option checked in every single one that i use.

At first, i though that it will be a problem with adobe flash, but i disable it, and the connection problem still happen a lot of times. I'm so tired of it; this problem start one or two weeks ago and i can't find what is wrong.

I'm using Firefox 41.0.1, the last version. So i want help, if someone solve this problem, i appreciate the answer.

Thanks, and sorry if i have grammar mistakes, i speak spanish, but i know that i can find more and better answers in the english community.

Asked by chapaa 6 years ago

Last reply by FredMcD 6 years ago

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We have difficulty trying to connect to our server using a browser. Google Chrome can connect, but Mozilla Firefox cannot.

Problem: # We have difficulty trying to connect to our server using a browser. Google Chrome can connect, but Mozilla Firefox cannot. This problem is related to the "We… (read more)

  1. Problem: #

We have difficulty trying to connect to our server using a browser. Google Chrome can connect, but Mozilla Firefox cannot. This problem is related to the "Weak Diffie-Hellman and the Logjam Attack" (https://weakdh.org/)


  1. Activity log, sequence of actions we have conducted to try and fix the problem, and things we already know: #
1. Everything was fine
2. Firefox complained about the Weak Diffie-Hellman ephemeral key
3. Firefox can no longer access our server
4. But, Google Chrome CAN STILL access
5. Found out about "Weak Diffie-Hellman and the Logjam Attack"
   (https://weakdh.org/)
6. Tested Firefox using their website, and responded "Good News! Your browser is safe against the Logjam attack."
7. Tested Chrome using their website, and it responded that Chrome was vulnerable.
8. This explained why we could still access our server using Chrome
9. Updated Chrome to the latest version.
10. Tested Chrome using weakdh.org, and responded "Good News! Your
    browser is safe against the Logjam attack."
11. Tried accessing our site using Chrome, and it has the same error
    with Firefox.
12. Both Chrome and Firefox can no longer access the site at this
    point.
13. We followed the instruction located at
    https://weakdh.org/sysadmin.html for Apache Tomcat servers.

`ciphers="TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,TLS_DHE_RSA_WITH_AES_128_GCM_SHA256,TLS_DHE_DSS_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_128_SHA256,TLS_ECDHE_ECDSA_WITH_AES_128_SHA256,TLS_ECDHE_RSA_WITH_AES_128_SHA,TLS_ECDHE_ECDSA_WITH_AES_128_SHA,TLS_ECDHE_RSA_WITH_AES_256_SHA384,TLS_ECDHE_ECDSA_WITH_AES_256_SHA384,TLS_ECDHE_RSA_WITH_AES_256_SHA,TLS_ECDHE_ECDSA_WITH_AES_256_SHA,TLS_DHE_RSA_WITH_AES_128_SHA256,TLS_DHE_RSA_WITH_AES_128_SHA,TLS_DHE_DSS_WITH_AES_128_SHA256,TLS_DHE_RSA_WITH_AES_256_SHA256,TLS_DHE_DSS_WITH_AES_256_SHA,TLS_DHE_RSA_WITH_AES_256_SHA"`

14. Fix did not work both for Chrome and Firefox, still the same error.
15. We followed the instruction at
    http://stackoverflow.com/questions/30931692/diffie-hellman-public-key-error-with-tomcat-7

`ciphers="TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA"`

16. Fix WORKED for Chrome BUT NOT for Firefox.
17. Firefox has error code: ssl_error_bad_cert_alert
18. We experimented on lesser number of ciphers but none worked
19. `ciphers="TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA"`
20. Same error for Firefox, still OK for Chrome.


  1. **TECHNICAL DETAILS** #
    1. Certificate: ##
   Signature algorithm: sha256RSA
   Signature hash algorithm: sha256
   Public key: RSA (2048 Bits)
   Thumbprint algorithm: sha1
    1. Environment: ##
   Apache Tomcat 6.0
   Java 1.6.0_34
    1. Current server configuration: ##
   <Connector port="443" SSLEnabled="true" maxThreads="150" scheme="https" 
   secure="true" clientAuth="true" sslProtocol="TLS" 
   keystoreFile="********.pfx" 
   keystoreType="PKCS12" 
   keystorePass="********" 
   ciphers="TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA"/>

Asked by VicCebedo 6 years ago

Last reply by jscher2000 6 years ago

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Why connection to internet stops all of a sudden, I can ping to any website address but cannot access webpages with mozilla. I have to restart the browser..

Seems like reachability to any website stops with mozilla with latest update. It requires a restart of the browser to start connectivity again. I have started using chrom… (read more)

Seems like reachability to any website stops with mozilla with latest update. It requires a restart of the browser to start connectivity again.

I have started using chrome for now as it is irritating that this problem happens regularly (say for eg., after 5 minutes of using mozilla after a restart.. I again have to restart it)

Asked by mgprasad 5 years ago

Last reply by FredMcD 5 years ago

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Firefox Hangs when profile location is Offline Files

Hi all, We are having some problems with custom profile locations on windows 7 "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -Profile "U:\Firefox\Profile" We use t… (read more)

Hi all,

We are having some problems with custom profile locations on windows 7

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -Profile "U:\Firefox\Profile"

We use the above command to launch firefox. The u drive is a drive that is ALWAYS available for all users. This drive is redirected to the home folder of the user. To sync these folders we use Offline files.

During our testing fase we had no problems at all with this method. But in the last week we receive more and more people complaining that firefox hangs. (Read: no error specific error just stops responding and windows asks to close firefox) In my troubleshooting quest i found that as long as i don't use internet ( so not using our proxy server squid) it all works. But from the moment i try using for example google, firefox stops responding.

The tricky part is that sometimes it happens after 5 minutes, couple of hours, few days. Once it happened after 5 minutes, the only way to solve it is to delete the profile folder on the U Drive and start over.

So any help on identifying this problem is welcome. If more info is needed let me know what you need.

Asked by Michiel Cornille 6 years ago

Last reply by the-edmeister 6 years ago

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firefox works at mcdonalds with windows but not with linux

I have Windows 7 Pro and Ubuntu 14.04 LTS on my laptop. I use firefox browser on both OS's. I am able to connect to internet when I use Windows OS and run firefox at Mc… (read more)

I have Windows 7 Pro and Ubuntu 14.04 LTS on my laptop. I use firefox browser on both OS's. I am able to connect to internet when I use Windows OS and run firefox at McDonalds. But, when I try to use firefox and Ubuntu OS it will not connect while at McDonalds. Otherwise, the Ubuntu distro and firefox work fine everywhere else.

Asked by bsluss 6 years ago

Last reply by bsluss 6 years ago

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FF won't load. It asks for a user name to install then goes no where.

Am on a corporate laptop. Have always been able to load FF, IE, Chrome, etc., onto the laptop. FF stated an update was available, but when it tried to automatically upda… (read more)

Am on a corporate laptop. Have always been able to load FF, IE, Chrome, etc., onto the laptop. FF stated an update was available, but when it tried to automatically update, it kept saying that there was already another rev of FF in existence, so it would not load update. So I figured I would delete the old version and simply download the most current.

Wrong-o, Bucky. It gave me a "Run as...." window. Since I am not the corp Admin, I chose 'Current user (NAMCK\emxxxx'. I hit OK and it just does nothing. Zippo. Zilch. Nada. Less-than-none. Anyone have any ideas WHY this used to work, well, but is not working, NOW? I have using the other browsers, so sure hope some FF-smart person can provide a solution.

Much grass, Bill

Asked by bconde 6 years ago

Last reply by FredMcD 6 years ago

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Can't mail a pdf document

Hi all, I have a little bit annoying problem which occurred in a couple of days. What is the problem: we have an internal web site where people upload some pdf files and … (read more)

Hi all, I have a little bit annoying problem which occurred in a couple of days. What is the problem: we have an internal web site where people upload some pdf files and other users work on them. One user has the following problem: when he opens a pdf from the web site using Mozilla it opens his Acrobat XI Standard. He modified the file the try to send it. Unfortunately it hanged. I've tried to change the option for pdf document to be opened with Adobe Acrobat (in Firefox) but it didn't work. When I made a test on another workstation with 35.0.1 version and Acrobat XI Pro the default option is Adobe Acrobat (in Firefox) but when you open the file there is no "send to mail" option only print or save. To be sure I've saved the file to the desktop, opened again with Acrobat XI Standard and send to mail option worked like a charm. That's why i decided to ask here for a help. If you have any idea please share with me. Thanks in advance

Asked by KiroP 6 years ago

Last reply by cor-el 6 years ago

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FireFox Is Dead: This 1 Will Stump You All!

Okay. Firefox quit loading web pages. Even saved ones. Chrome is fine on this workstation anf FF works just as blazing on my laptops and phone. I've done e-v-e-r-y singl… (read more)

Okay. Firefox quit loading web pages. Even saved ones. Chrome is fine on this workstation anf FF works just as blazing on my laptops and phone. I've done e-v-e-r-y single thing I could find on the web including reset, manually removing profiles, crawling the registry, installing and going after identified folders, clean reinstall, (clean except that all plug ins still show in the 'fresh' install while my add-ons (ABP, Ghostery, Scrapbook) are absent:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#firefox:winxp:fx35 https://support.mozilla.org/en-US/questions/956139 http://www.ghacks.net/2013/01/31/firefox-is-slow-try-these-fixes/

Also tried this reset via safe mode and apparently I only get a single chance to choose between Safe Mode and Reset Firefox because after getting the choices pop up as indicated the first time (I chose safe mode), I now am no longer 'allowed' to have the choice or enter safe mode! http://kb.mozillazine.org/Safe_Mode

Kind of "ARRGHHHHHH!" inducing..... NOTHING works. It is worse than dial up. I tried speedetest.net: It just pinged for ever. I've run PFPort Checker app (portforward.com) and it reports "Your port is not open or reachable!" even though Chrome and Thunderbird work. (tho Thunderbird is exhibiting it's own bug lately: The "You don't have enough space! Continue" and "You don't have admin privileges" scenario. Though, despite reading on the fixes, I've not bothered and just click "get mail" after that message window pops up.)

So yeah: Mozilla is REALLY banging me hard lately but I really need FF running in order to have my laptop synched and ready for work out in areas where I don't have web access... Anyone want to try something I've not already tried, multiple times, from those links? I dare ya's!

P

Asked by yowzarific 6 years ago

Last reply by FredMcD 6 years ago

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can't connect to the internet, after running refresh program last week

Last Friday, July 3rd, I ran the refresh program hoping to fix problems with connecting to the internet. After running it, I can no longer connect to the internet. I chec… (read more)

Last Friday, July 3rd, I ran the refresh program hoping to fix problems with connecting to the internet. After running it, I can no longer connect to the internet. I checked on the Mozilla site, it said my version of Firefox was up to date, so I don't quite know where to turn next?? Any help or suggestions would be greatly appreciated. Thanks Gary S.

Asked by Gary_Schelvan 6 years ago

Last reply by cor-el 6 years ago

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kernel panic / "bluescreen" re: tcpip.sys when firefox is launched repeatedly or open for several hours

I support several users having this reoccurring problem (All Windows 10 w/ creators update, running webroot secureanywhere, but problem persists if webroot realtime prote… (read more)

I support several users having this reoccurring problem (All Windows 10 w/ creators update, running webroot secureanywhere, but problem persists if webroot realtime protection + firewall is disabled)

Periodically when firefox is running, but usually immediately on the second or third time firefox is launched after the computer starts up, a kernel panic occurs with the reference mentioning tcpip.sys. Examining the minidump with bluescreenview shows ntoskrnl.sys involved as well.

I would not normally suspect this issue to be caused by firefox, but since switching the affected users to chrome or edge, not a single bluescreen has occurred. Out of curiosity I created a fresh firefox profile on one user's computer which had not bluescreened in days, launched firefox with the new profile, browsed to a website, closed firefox, launched it again, and immediately got another bluescreen referencing tcpip.sys.

The users' firefox profile folders are normally in shares on a fileserver (in "my documents" via folder redirection) but the issue persists with profiles stored locally, fresh profiles, "refresh firefox", updating to "quantum" beta, and creating a shortcut for the users that always starts firefox in safe mode.

The problem started roughly 2 weeks ago (week of march 12-16, reports were slow to come in) and all of the firefox installations have been kept up to date since then.

Asked by evancaswell 3 years ago

Last reply by Shadow110 3 years ago

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How to fix network protocol error?

I have been getting the following error message on various websites, including Google, Deviantart and others: Network Protocol Error Firefox has experienced a network pro… (read more)

I have been getting the following error message on various websites, including Google, Deviantart and others:

Network Protocol Error

Firefox has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the web site owners to inform them of this problem.

Refreshing the page makes the page load properly, but the error keeps occuring.

I'm using Firefox version 65.0, which seems to be up to date. I have tried reinstalling Firefox and creating a new profile, but the problem persists. My Windows version is 8.1. I am currently using the following add-ons: McAfee WebAdvisor version 7.0.0.17912 uBlock Origin version 1.18.4

Possibly related: some sites are not displaying image thumbnails on first load, or are displaying them incorrectly; e.g., Youtube will sometimes display the thumbnails from a previous search on a new search.

Any help will be apprectiated, thanks in advance.

Asked by Brodio 2 years ago

Last reply by Keith Tysinger 2 years ago

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how do I stop the "Network connection" window from pooping up when I disconnect from wireless connected Internet

how do I stop the "Network connection" window from pooping up when I disconnect from wireless connected Internet Windows 7 Firefox 37.0.2 (could be the latest version as… (read more)

how do I stop the "Network connection" window from pooping up when I disconnect from wireless connected Internet


Windows 7 Firefox 37.0.2 (could be the latest version as 29 April 2015

Asked by dabatt 6 years ago

Last reply by FredMcD 6 years ago

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can't get "watch espn" video to load or stream in firefox

Last week I was able to get the watch espn site to work fine in firefox. Now it just chugs on the loading circle in the pop up window. The only difference is that I updat… (read more)

Last week I was able to get the watch espn site to work fine in firefox. Now it just chugs on the loading circle in the pop up window. The only difference is that I updated to the newest version 40.0.3. It works in MS edge. yes I am a comcast subscriber.

Asked by congaman59 6 years ago

Last reply by FredMcD 6 years ago

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Firefox slow no fixes work

I'm new to firefox, but something is wrong. Whenever trying to connect to ANY website it takes forever or "Connecting..." and after it finally connects to the page it loa… (read more)

I'm new to firefox, but something is wrong. Whenever trying to connect to ANY website it takes forever or "Connecting..." and after it finally connects to the page it loads very slow. That is if it doesn't get stuck on connecting forever.

I have tried new profiles, resetting firefox, erasing all history cache cookies etc, and disabling anti-virus. All of my hardwarae usage is low. This includes cpu&core, ram (pagefile disabled), hard disk highest active time, gpu, everything. I tried disabling hardware acceleration. No add-ons. No extensions. I tried disabling all 3 plugins. no services.

I have 300mbit/s internet hard wire with no data loss.

It also never closes. No matter if I press the menu button then the power button. It runs in the background and the only way to stop it from running is to end the task in task manager.

Asked by mattbar 6 years ago

Last reply by FredMcD 6 years ago

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FireFox is soooooooooooooo slow displaying pages on any and all websites

Basically it takes minutes to display a single page on any and all websites . Even Google Most of the time even after minutes of waiting , the page will display without i… (read more)

Basically it takes minutes to display a single page on any and all websites . Even Google Most of the time even after minutes of waiting , the page will display without images. I have to close and reopen FF to view that page and even that doesn't resolve the issue

Asked by mark7773 6 years ago

Last reply by mark7773 6 years ago

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Firefox 40.0.3 is a disaster. I constantly, constantly get error 404, even visiting sites that used to present no problems. What's up?

Ever since I installed 40.0.3, Firefox has been problematic, constantly giving me 404 errors as I search the web or visit sites that used to post no problem. It got to t… (read more)

Ever since I installed 40.0.3, Firefox has been problematic, constantly giving me 404 errors as I search the web or visit sites that used to post no problem. It got to the point where I switched to OmniWeb, although that's just as buggy, if not more. Yet, I can at least visit most of the problematic sites on Omniweb after getting the 404 on Firefox. Firefox has always been a memory hog, but I could live with that. These 404 errors are driving me nuts.

An example is the Washington Post's game site. When I try to play the Daily Crossword and click on 'Play Now', I always get the 404.

Asked by jshaw 6 years ago

Answered by jshaw 6 years ago