Showing questions tagged: Show all questions
  • Archived

After finding spam entries for a valid address, the "Not Spam" button does not correct the problem.

The "Not Spam" button seems to attempt a removal of a specific address from the spam listing and, perhaps, momentarily move it to the inbox; However, something repopulat… (read more)

The "Not Spam" button seems to attempt a removal of a specific address from the spam listing and, perhaps, momentarily move it to the inbox; However, something repopulates the spam filter with the address that was just declared as "Not Spam" !

Asked by lhwoodside 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox Problem with System Mechanic?

Installed System Mechanic (iolo) and everything was working fine until a few days ago. Periodically Firefox will stop responding and sometimes freeze. Sometimes I have t… (read more)

Installed System Mechanic (iolo) and everything was working fine until a few days ago. Periodically Firefox will stop responding and sometimes freeze. Sometimes I have to exit; other times it slowly gets back to responding. Is this an incompatibility with System Mechanic? Haven't used the iolo program before but thought I'd try it. Can remove the program if this is bad for Firefox.

Asked by InStitches49 4 years ago

Last reply by user633449 4 years ago

  • Archived

firefox and printing off the interest

I recently changed over to FF from Internet Explorer. All seems fine except when I go into certain sites, like cooking shows, etc., and want to print off recipes, they a… (read more)

I recently changed over to FF from Internet Explorer. All seems fine except when I go into certain sites, like cooking shows, etc., and want to print off recipes, they are blocked. Why is this happening and how I make FF print off what I want and not what it wants?? Why doesn't FF have the ability to talk with a REAL LIVE person. Answers and questions and chats with other customers just doesn't do it sometimes, only real live people do!!

Asked by duzzie 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Certificate box appears when I try to search using Google search, and box pops up at firefox startup to verify a new home page???

The above question: result is that I am unable to search using Google search box. I want to stop the verify new home page box from automatically appearing every time I op… (read more)

The above question: result is that I am unable to search using Google search box. I want to stop the verify new home page box from automatically appearing every time I open Firefox. Please assist! Thanks.

Regards, Marshall

Asked by mrcyogi 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes

Firefox crashes with every profile, normal and safe mode sometimes showing the session restore window for a second This started after the latest update; there have been s… (read more)

Firefox crashes with every profile, normal and safe mode sometimes showing the session restore window for a second This started after the latest update; there have been some crashes before every few days, sometimes weeks -but not at startup)

Seems to be working in offline mode?


LastCrash-file contains

1450542445

InstallTime20151216175450

1450467937

Asked by mifkenae 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes repeatedly

This even crashed when I tried to submit my account subscription for Firefox support I've sent several crash reports. I've 'refreshed' it. I've removed all plugins. The o… (read more)

This even crashed when I tried to submit my account subscription for Firefox support

I've sent several crash reports. I've 'refreshed' it. I've removed all plugins. The only add ons left are: - activetouch ( always activate ) - OpenH264 ( always activate ) - Primetime content decryption module ( always activate ) - Citrix ICA - Citrix online web deployment - Citrix URL redirector helper - Google update - Silverlight I've uninstalled all other related software and refreshed since I've uninstalled Firefox and reinstalled

Unfortunately, if there is no solution to remedy this, I'll be forced to abandon Firefox and make Chrome my default.

Asked by lmlzone 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes about 5 seconds after starting

Firefox crashes about 5 seconds after starting. Starting firefox in safe mode doesn't change anything. Error still appears after a clean reinstall (removing all temporary… (read more)

Firefox crashes about 5 seconds after starting. Starting firefox in safe mode doesn't change anything. Error still appears after a clean reinstall (removing all temporary registry entries, folders and app-data folders).

Crash-ID is: bp-e7065110-d50a-491e-b1f3-32cdb2160115

Could you please give me some advise how to solve that problem?

Kind Regards, Michael

Asked by mpaterno 4 years ago

Last reply by philipp 4 years ago

  • Archived

change new tab focus, without extension

Maybe i'm doing something wrong, but i keep getting tripped-up by a most annoying setting i can't seem to alter. When i open a new tab, which defaults to the page i want … (read more)

Maybe i'm doing something wrong, but i keep getting tripped-up by a most annoying setting i can't seem to alter.

When i open a new tab, which defaults to the page i want of course, the cursor is IN the address bar at THE END of the address !!!! This is curse-words annoying as i'm sure you understand. ALL the other browsers default to the correct place on the page or form, decided by the page designer...

There used to be (yet another) plugin to correct this, but apparently that doesnt work anymore. So i assume there must be a setting somewhere, or is it a bug? Would you like me to point this bug out, in some bug-reporting section?

please advise, Me.

Asked by BigJonMX-theOriginal 4 years ago

Last reply by philipp 4 years ago

  • Archived

PDFs Will Not Load on FF 45/44/43/42/etc.

PDFs stopped loading for me several revisions ago. I do not use any PDF plugins. I have followed the advice given in other troubleshooting threads on this topic by: trash… (read more)

PDFs stopped loading for me several revisions ago. I do not use any PDF plugins. I have followed the advice given in other troubleshooting threads on this topic by: trashing mimeTypes.rdf; turning off hardware acceleration; setting Preferences -> Applications -> Portable Document Format to Preview In Firefox; all of my pdfjs about:config options are set to the defaults. PDFs will not load. I am given an endless loading animation.

Asked by hatpin 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Apps called Web2Pdf and Web2Pdf Converter, neither one works

I'm using a Toshiba 64-bit laptop, running Windows 10 Home, 8gb memory, 1T hard drive. In the past I've had the App Web2pdf and it worked very well and I really liked it.… (read more)

I'm using a Toshiba 64-bit laptop, running Windows 10 Home, 8gb memory, 1T hard drive.

In the past I've had the App Web2pdf and it worked very well and I really liked it. Just within the last couple of days, it has stopped working. I disabled it, rebooted, re-enabled it, didn't work. I uninstalled it, rebooted, re-installed it, didn't work. I then uninstalled that and installed an App called Web2pdf Converter, thinking it would do the same thing, but it wouldn't work either. I disabled it, rebooted, enabled it, and it didn't work.

When I click on the little icon for it on the menu bar, absolutely nothing happens. If I click on the little drop down arrow next to the icon, I get a drop down menu containing Options and Web2Pdf Converter Home Page. When I click on either one of these options, again absolutely nothing happens.

I've run out of ideas, so I'm here asking for help. Thanks for any suggestions you can provide.

Asked by morlaine 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

firefox crashes 3 to 4 times in day verson 45.0.2

Report ID Date Submitted bp-0a50b765-c687-4fc3-8b4f-f955e2160420 20-Apr-16 2:27 PM bp-73ab6df2-22f6-478e-827d-3860d2160417 18-Apr-16 9:07 AM bp-9fab397a-1626-4609-90f4… (read more)

Report ID Date Submitted bp-0a50b765-c687-4fc3-8b4f-f955e2160420 20-Apr-16 2:27 PM bp-73ab6df2-22f6-478e-827d-3860d2160417 18-Apr-16 9:07 AM bp-9fab397a-1626-4609-90f4-e15c92160417 17-Apr-16 11:19 PM bp-7135564b-3d1c-4a71-8fa0-a1b992160417 17-Apr-16 11:19 PM bp-f7cd7004-8a8e-4161-b901-e57b72160417 17-Apr-16 11:15 PM bp-09c1022d-fc7f-41d2-ad66-f53ad2160414 14-Apr-16 12:33 PM bp-1c82af6f-8418-46e3-ad5a-3bd0d2160414 14-Apr-16 10:23 AM bp-98096958-d7df-4447-a647-20e582160409 09-Apr-16 11:45 PM bp-1a728f2e-1d14-4806-8d29-c7d2e2160409 09-Apr-16 11:44 PM bp-730fb87d-26b1-4df1-83cb-182362160408 08-Apr-16 10:50 AM bp-5923a799-5921-4c30-8318-0dbe82160406 07-Apr-16 8:31 AM 929338cf-8285-42e9-8acf-52260dee5e10 06-Apr-16 6:51 PM bp-10e70a8f-cb6e-4fcf-83ad-dec672160405 05-Apr-16 12:41 PM bp-983d99f8-2b36-40c4-a3a7-02b962160331 31-Mar-16 1:12 PM bp-e8bfe509-7436-40f5-a728-99ae72160330 31-Mar-16 9:28 AM bp-5785413a-06c4-4a43-80cb-907c92160329 29-Mar-16 11:53 AM bp-0aad201a-b4e5-4964-a806-755c72160328 28-Mar-16 4:35 PM bp-4a60f091-3548-4003-b034-07ae72160325 25-Mar-16 11:25 AM bp-48ffc90b-1e85-4fad-a7aa-fe5492160324 25-Mar-16 10:58 AM bp-ac546747-38bf-450b-ae85-8f1d92160324 25-Mar-16 10:54 AM bp-b29f54b9-bf48-48e5-b8c4-60d1c2160323 23-Mar-16 10:03 PM

Asked by omegaled 4 years ago

Last reply by philipp 4 years ago