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  • Archived

After finding spam entries for a valid address, the "Not Spam" button does not correct the problem.

The "Not Spam" button seems to attempt a removal of a specific address from the spam listing and, perhaps, momentarily move it to the inbox; However, something repopulat… (read more)

The "Not Spam" button seems to attempt a removal of a specific address from the spam listing and, perhaps, momentarily move it to the inbox; However, something repopulates the spam filter with the address that was just declared as "Not Spam" !

Asked by lhwoodside 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox Problem with System Mechanic?

Installed System Mechanic (iolo) and everything was working fine until a few days ago. Periodically Firefox will stop responding and sometimes freeze. Sometimes I have t… (read more)

Installed System Mechanic (iolo) and everything was working fine until a few days ago. Periodically Firefox will stop responding and sometimes freeze. Sometimes I have to exit; other times it slowly gets back to responding. Is this an incompatibility with System Mechanic? Haven't used the iolo program before but thought I'd try it. Can remove the program if this is bad for Firefox.

Asked by InStitches49 4 years ago

Last reply by user633449 4 years ago

  • Archived

firefox and printing off the interest

I recently changed over to FF from Internet Explorer. All seems fine except when I go into certain sites, like cooking shows, etc., and want to print off recipes, they a… (read more)

I recently changed over to FF from Internet Explorer. All seems fine except when I go into certain sites, like cooking shows, etc., and want to print off recipes, they are blocked. Why is this happening and how I make FF print off what I want and not what it wants?? Why doesn't FF have the ability to talk with a REAL LIVE person. Answers and questions and chats with other customers just doesn't do it sometimes, only real live people do!!

Asked by duzzie 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Certificate box appears when I try to search using Google search, and box pops up at firefox startup to verify a new home page???

The above question: result is that I am unable to search using Google search box. I want to stop the verify new home page box from automatically appearing every time I op… (read more)

The above question: result is that I am unable to search using Google search box. I want to stop the verify new home page box from automatically appearing every time I open Firefox. Please assist! Thanks.

Regards, Marshall

Asked by mrcyogi 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes

Firefox crashes with every profile, normal and safe mode sometimes showing the session restore window for a second This started after the latest update; there have been s… (read more)

Firefox crashes with every profile, normal and safe mode sometimes showing the session restore window for a second This started after the latest update; there have been some crashes before every few days, sometimes weeks -but not at startup)

Seems to be working in offline mode?


LastCrash-file contains

1450542445

InstallTime20151216175450

1450467937

Asked by mifkenae 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes repeatedly

This even crashed when I tried to submit my account subscription for Firefox support I've sent several crash reports. I've 'refreshed' it. I've removed all plugins. The o… (read more)

This even crashed when I tried to submit my account subscription for Firefox support

I've sent several crash reports. I've 'refreshed' it. I've removed all plugins. The only add ons left are: - activetouch ( always activate ) - OpenH264 ( always activate ) - Primetime content decryption module ( always activate ) - Citrix ICA - Citrix online web deployment - Citrix URL redirector helper - Google update - Silverlight I've uninstalled all other related software and refreshed since I've uninstalled Firefox and reinstalled

Unfortunately, if there is no solution to remedy this, I'll be forced to abandon Firefox and make Chrome my default.

Asked by lmlzone 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes about 5 seconds after starting

Firefox crashes about 5 seconds after starting. Starting firefox in safe mode doesn't change anything. Error still appears after a clean reinstall (removing all temporary… (read more)

Firefox crashes about 5 seconds after starting. Starting firefox in safe mode doesn't change anything. Error still appears after a clean reinstall (removing all temporary registry entries, folders and app-data folders).

Crash-ID is: bp-e7065110-d50a-491e-b1f3-32cdb2160115

Could you please give me some advise how to solve that problem?

Kind Regards, Michael

Asked by mpaterno 4 years ago

Last reply by philipp 4 years ago

  • Archived

change new tab focus, without extension

Maybe i'm doing something wrong, but i keep getting tripped-up by a most annoying setting i can't seem to alter. When i open a new tab, which defaults to the page i want … (read more)

Maybe i'm doing something wrong, but i keep getting tripped-up by a most annoying setting i can't seem to alter.

When i open a new tab, which defaults to the page i want of course, the cursor is IN the address bar at THE END of the address !!!! This is curse-words annoying as i'm sure you understand. ALL the other browsers default to the correct place on the page or form, decided by the page designer...

There used to be (yet another) plugin to correct this, but apparently that doesnt work anymore. So i assume there must be a setting somewhere, or is it a bug? Would you like me to point this bug out, in some bug-reporting section?

please advise, Me.

Asked by BigJonMX-theOriginal 4 years ago

Last reply by philipp 4 years ago

  • Archived

PDFs Will Not Load on FF 45/44/43/42/etc.

PDFs stopped loading for me several revisions ago. I do not use any PDF plugins. I have followed the advice given in other troubleshooting threads on this topic by: trash… (read more)

PDFs stopped loading for me several revisions ago. I do not use any PDF plugins. I have followed the advice given in other troubleshooting threads on this topic by: trashing mimeTypes.rdf; turning off hardware acceleration; setting Preferences -> Applications -> Portable Document Format to Preview In Firefox; all of my pdfjs about:config options are set to the defaults. PDFs will not load. I am given an endless loading animation.

Asked by hatpin 4 years ago

Last reply by jscher2000 4 years ago

  • Locked
  • Archived

Firefox crashes

locking this thread as duplicate, please continue at /questions/1115485 flash player chrash every time I use player Krasch-ID: bp-206193eb-6bec-4cdc-bf54-209742160323 … (read more)

locking this thread as duplicate, please continue at /questions/1115485

flash player chrash every time I use player

Krasch-ID: bp-206193eb-6bec-4cdc-bf54-209742160323

Asked by Stig Larsson 4 years ago

Last reply by Stig Larsson 4 years ago

  • Locked
  • Archived

Amex Safekey not working with Firefox, OK with IE

Thanks John 99 for your suggestions. Thanks, I was on 45.0.1, although i have set auto updates - now on 45.0.2 The problem happened with 3 different merchants, so I thi… (read more)

Thanks John 99 for your suggestions.

Thanks, I was on 45.0.1, although i have set auto updates - now on 45.0.2 The problem happened with 3 different merchants, so I think not a problem with their sites, and yes I can access my Amex account using Firefox. So it makes me think it is a one of my settings or pop-up barriers or something.

I'll try again when I next buy something, and if it is still a problem, I'll try in safe mode and delete cookies and cache (although I have auto delete of cookies - maybe that is a problem?) and I recently cleared the cache.

If it is till a problem, I'll post again.

Thanks again.

Asked by philken 4 years ago

Last reply by philipp 4 years ago