Showing questions tagged: اعرض كل الأسئلة

Gmail

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is … (read more)

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.You can view the Google Workspace Status Dashboard for the current status of the service."

I can sign in to Gmail through other Edge with no problem. I am using the latest version of Firefox.

Asked by Bradley 2 months ago

Last reply by FredMcD 2 months ago

Getting Instagram

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it… (read more)

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it comes up blank.

Asked by lmillender 1 month ago

Last reply by cor-el 1 month ago

Firefox eats up all the memory

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed… (read more)

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed.

Asked by Rorschach 1 month ago

Last reply by FredMcD 1 month ago

Chase.com login failure since 94.0.2 update

Since the 94.0.2 update, I can no longer access Chase.com. I'm assuming it's a privacy issue of some sort. I've tried allowing all cookies, turned off tracker blocking, … (read more)

Since the 94.0.2 update, I can no longer access Chase.com. I'm assuming it's a privacy issue of some sort. I've tried allowing all cookies, turned off tracker blocking, but to no avail. Any help would be greatly appreciated.

Asked by dec6017 1 month ago

Last reply by FredMcD 1 month ago

Font display problem after goingn to version 90.x

This has happened on several of my computers. Upgrading from some version of FF80 to some version of FF90 results in gibberish text. What Mac OS system fonts does Firefox… (read more)

This has happened on several of my computers. Upgrading from some version of FF80 to some version of FF90 results in gibberish text.

What Mac OS system fonts does Firefox require? I somehow got this fixed on one system, but many monthds ago, so I don't know what actually worked. I have cleaned font caches, etc. but cannot get it fixed on the latest so far. Settings are Latin, normal fonts like Georgia or Verdana.

Asked by webbykat 1 month ago

Last reply by FredMcD 1 month ago

Interface text size

Overnight, my the text size on my Firefox interface shrunk significantly. No other programs have changed, nor has the text inside the browser. How can I change this back … (read more)

Overnight, my the text size on my Firefox interface shrunk significantly. No other programs have changed, nor has the text inside the browser. How can I change this back to the original size, and how can I prevent this from happening again?

Asked by brandtmunk 1 month ago

Last reply by TNorth 1 month ago

FF 94.0.2 right click Context Menus hang and other issues since update from FF 88

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN. After update … (read more)

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN.

After update when I right click in FF the small Context Menu freezes. Subsequent right clicks launches the same Menu. See attached image. When I mess around with scrolling they go away.

Also, when I'm going back and forth between a FF web page and a file in another app to cut and paste text or images, half of one or the other screens hang.

I'm an old geek and I did ALL of the recommendations including a complete clean uninstall and clean reinstall of FF 94.0.2... I've spent hours trying to solve the problem...

I'm having NO PROBLEMS with Chrome or Opera or any other SW on this PC.

BTW, DON'T EVEN SUGGEST GOING TO Windows 10 or 11. I have 10 but I use 7 on this PC for a lot of reasons.

Like I said, problems began after 94.0.2 update.

Regards,

Chas.

Asked by ccolerich 1 month ago

Last reply by FredMcD 1 month ago

O’Reilly not loading page properly

Dear Firefox community I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is tha… (read more)

Dear Firefox community

I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is that the page is not loaded at once, but more "on demand," that is, it loads once we scroll down (fig. oreilly_firefox_01). It takes like 1s or 2s to load to load the rest of the text (fig. oreilly_firefox_02). Maybe it's related with the last Firefox update. With Chrome it works as expected.

It's not a big issue, just annoying.

94.0.2 (64-bit) OS Name: Microsoft Windows 10 Education OS Version: 10.0.18363 N/A Build 18363

Asked by marcelo.garcia 1 month ago

Last reply by jonzn4SUSE 1 month ago

after nightly update, yesterday all was fine, i shut of laptop, and power it up not even 24hrs later, and now nightly is giving me a "PROIFLE is lost, damaged, incomplete, or cant be loaded or found" error, t

airbook mac os monterey, firefox, beta, nightly, all have same issue, when restarting ff browser any of them, either due to an update, or a crash, i keep getting (sor… (read more)

airbook mac os monterey, firefox, beta, nightly, all have same issue, when restarting ff browser any of them, either due to an update, or a crash, i keep getting (sorry were having trouble restoring session) this has gone on for i think a year, Second Issue that just occured minutes ago, NIghtly, I Have been using nightly with out really any issue on this airbook running monterey, Last night? or today whenever the NEW nightly update came out, i updated like i always do, and no problems, so i shut down my airbook, and then upon starting it up today, i tried to open Nightly and i keep getting (nightly profile is damaged or incomplete or cant be found,  ?????? it was there less than 24 hours ago.?

Asked by Holly-jo 1 month ago

Last reply by FredMcD 1 month ago

Firefox caching shopping cart incorrectly

Hi, I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following: 1. Go to https://mymummyteacher.com/sto… (read more)

Hi,

I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following:

1. Go to https://mymummyteacher.com/store and add a product to the cart. 2. Close the tab / browser 3. Go back to https://mymummyteacher.com/store and add a product to the cart. The single product that has been just added is shown, however the Subtotal and Total are showing as if the previously added product is still in there too.

If I do a hard reload (hold down shift), all the other products then appear. So I think this is an issue with caching. I am not seeing it on other browsers. Is this a bug, or is there something I can do to stop it happening?

Thanks

Asked by mike475 2 months ago

Last reply by FredMcD 2 months ago

mozilla issues

I have an account and thought that the bookmarks etc would be saved. when I downloaded the most recent version of mozilla everything went out the window and it stopped wo… (read more)

I have an account and thought that the bookmarks etc would be saved. when I downloaded the most recent version of mozilla everything went out the window and it stopped working. I had selected not to restore defaults cause it messes with a lot of settings that I didn't want to have to redo again. didn't matter what i did it wouldn't work. ended up having to install a new version of mozilla, how ever my history, bookmarks, etc that I rely on being there where all gone. I need help trying to get everything back please

Asked by kakashi_senseisms91 2 months ago

Last reply by Seburo 1 month ago

Laptop Slowdown - Task Manager Shows Almost 100% Memory Usage

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - than… (read more)

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - thank you.

Okay, just want to put this out there but it seems sometime after version 90 of my Firefox browser I am seeing extreme slowdowns on my underwhelming Dell 5520 Inspiron laptop, circa 2014, running Windows 8.1. I also have Malwarebytes and Avast Premium Antivirus running together. My last Windows update was about two weeks ago (11 Nov 2021). My Firefox browser is currently 94.0.2.

I have noticed this four times. I typically browse Reddit but sometimes it's with Youtube. This is normally the scenario: 1) Launch browser; 2) navigate to website; 3) keep tab open for several hours and in many cases my laptop will go to sleep at least once; 4) at some point after waking up PC, logging in then continuing to browse, a warning banner in Firefox will tell me "This website is slowing your browser down. Stop it?", but if I wait at least 5 seconds it will automatically clear; 5) launch Task Manager - which is not easy because of what is going on but after 30-60 seconds it will appear; 6) notice that memory usage is extremely high and most processes are coming to a halt; 7) close Firefox and thing return to normal after 30-45 seconds. I've attached some before and after screenshots. The "before" is after browsing Reddit for about 3 hours and my laptop went to sleep twice; the "after" is when Firefox was closed (two tabs were open - one Reddit, the other Youtube) and then waiting about 30 seconds. Firefox instances take a little time to disappear from Task Manager, apparently.

Lots of variables to consider here: Latest antivirus program not working well? Extensions? (I have three extensions - Adblock Plus, Privacy Badger and Ecosia Search) Perhaps Firefox itself? Motherboard/DIMMs that is/are overdue for the landfill? Windows sucks? (rhetorical).

I guess I am not really looking for help but instead just want to log this as a heads-up to anyone who is encountering the same problem under the same conditions. I will continue experimenting with refreshing my instance of Firefox and possibly turning off browsers/antivirus components in a selective manner to see if it makes any difference. There is also the possibility that a Windows Update has broken something so maybe a restore point is in order here.

Thanks again for offering such a great product.

- Ngo

Asked by ngowun 1 month ago

Last reply by FredMcD 1 month ago

Firefox shuts down with no prompting from me - and no crash report generated.

Ok, as it says above, Firefox is randomly shutting itself off, as if you were 'Exit'-ing. I have followed all the aspects of the troubleshooting webpage - so far, when in… (read more)

Ok, as it says above, Firefox is randomly shutting itself off, as if you were 'Exit'-ing. I have followed all the aspects of the troubleshooting webpage - so far, when in Troubleshooting Mode, it stays up. I have turned all add-ons, extensions, hardware acceleration...before I went to Troubleshooting Mode...to try and isolate what might be causing it - no luck. I can have as few as 4 tabs open or as much as 10-it still turns off. Now, this does not happen each and every day, but it's close. The last crash report sent in was dated November 11, 4 in total. I have the crash report ID numbers if needed. I can't create the scenario; it's acting as if I am closing the browser, which I am not. This has me lost and frustrated.

Asked by ibert_n 1 month ago

Last reply by jscher2000 1 month ago

Suddenly cannot copy a Word file and Paste it into a customer's email site email

I run Windows 10 and Firefox. Suddenly I cannot copy a Word file and Paste it into my customer's web site. Message says it is to do with Firefox settings. I am not able t… (read more)

I run Windows 10 and Firefox. Suddenly I cannot copy a Word file and Paste it into my customer's web site. Message says it is to do with Firefox settings. I am not able to publish my essays on my publisher's site and he cannot download my Word files.

Asked by Ken Hay 1 month ago

Last reply by FredMcD 1 month ago

all tabs crash when Private Internet Access (VPN software) drops connection

Hello, When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pag… (read more)

Hello,

When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pages by simply refreshing, but it didn't used to be like this. This doesn't happen if I turn off wifi or manually disconnect the VPN, only if the VPN drops the connection. Very strange.

My environment: - Mac Mini M1 2020 8GB RAM, 256GB SSD - MacOS Monterey 12.0.1 - PIA MacOS client 3.1.2 (build 06767) - Firefox 94.0.2 (64-bit) -- ublock origin 1.39.0 -- greasemonkey 4.11

Hopefully you can reproduce and fix it.

Asked by firefox1649 1 month ago

Last reply by FredMcD 1 month ago

cannot open a page form email

Every since I downloaded firefox again I cannot open another site from my e-mail. Why do this when it will just cause problems. What was wrong with the other opening pa… (read more)

Every since I downloaded firefox again I cannot open another site from my e-mail. Why do this when it will just cause problems. What was wrong with the other opening page of firefox?

Asked by chlpro 1 month ago

Last reply by FredMcD 1 month ago