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  • Archived

My computer crashes with an APC Index Mismatch code when updating firefox from v 66.0 to 66.01

I have firefox quantum v66.0 (64 bit). When I check for updates under help/about an update download begins but then my computer crashes with an APC Index Mismatch stop co… (read more)

I have firefox quantum v66.0 (64 bit). When I check for updates under help/about an update download begins but then my computer crashes with an APC Index Mismatch stop code. When I log into firefox I get a page offering a down load of firefox quantum which I already have. Sometimes when open firefox I get a dialog box asking permission to update firefox. Clicking yes results in a blue screen crash with the APC index mismatch stop code. My operating system is Windows 10 home 64 bit. I can use firefox if I don't attempt the update but would like to have the latest features. Should I perform the offered download? Is there another solution.\?

Asked by Hosehead 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I keep getting a pop up wanting to install ??? I've never seen this format before "make changes to your HD"...how do I know it is safe?

Usually upgrades are automatic with a progress bar showing completion... I don't ever recall a Firefox Upgrade in the format: "Firefox would like to make permanent chang… (read more)

Usually upgrades are automatic with a progress bar showing completion... I don't ever recall a Firefox Upgrade in the format:

"Firefox would like to make permanent changes to your Hard Drive" [.sic]

I've had some Malware issues lately so I am suspicious of this unfamiliar format.

Thank You for your assistance with this matter...

Where am I to look or expect your response?? Through my Email Address would be just fine.

Regards,

Stephen M. Dinnerman 7smd7@twc.com

Asked by StephenDinnerman 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

All of a sudden I am getting a SFC_ERROR_UNKNOWN_ISSUER message when trying to log onto MSN.com

Got a new laptop, it was working fine, could log into MSN with no problem, then all of a sudden I get the error message shown in the question. All other browsers log in w… (read more)

Got a new laptop, it was working fine, could log into MSN with no problem, then all of a sudden I get the error message shown in the question. All other browsers log in with no problem and on my other HP Laptop Firefox logs into MSN.com with no problem.

Asked by Hogger1225 1 year ago

Last reply by cor-el 1 year ago

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I installed the latest version of Windows 10. My fonts are good but for yahoo e-mail. They are so tiny you can barely tell they're letters. Please help!

It basically says it all in the title. I had picked up malware that kind of blew up everything. (Thanks McAfee) I scrubbed the hard drive and installed the latest versi… (read more)

It basically says it all in the title. I had picked up malware that kind of blew up everything. (Thanks McAfee) I scrubbed the hard drive and installed the latest version of Windows 10 from Dell. There's been a glitch or two but I fixed them. All is well except for............................YAHOO E-MAIL! I don't quite get. Every other page is fine, even my Yahoo news page but the e-mail page........you need a microscope. Thanks very much everyone in advance.

Asked by saneyetcrazy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I limit the language options to one locale per language?

I am trilingual and thus installed support for English, Spanish and German and while on my phone, the keyboard is getting smart enough to guess sort of, which language I … (read more)

I am trilingual and thus installed support for English, Spanish and German and while on my phone, the keyboard is getting smart enough to guess sort of, which language I am writing the current word in, on the Desktop Browser I am not happy at all with how language needs manual switching. Worse, it shows completely pointless locales that I never consciously installed or asked for. 5 English locales, 6 German locales and 22 Spanish locales doesn't make it easier to switch languages. I end up picking random locales with the occasional surprises but would prefer to hide all but one locale per language, with a hotkey to cycle through or pick. How can I achieve a smoother language switching?

Asked by Giszmo 1 year ago

Last reply by cor-el 1 year ago

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Why does firefox sync does not sync my bookmarks?

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop … (read more)

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop but nothing shows up... Please help.

Asked by MarcianoDB 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why I can't open firefox and developer edition

With last update, I couldn't open Firefox and Firefox Developer at the same time. I've already seperated profiles enabled, I've already checked the "Allow Firefox Develop… (read more)

With last update, I couldn't open Firefox and Firefox Developer at the same time. I've already seperated profiles enabled, I've already checked the "Allow Firefox Developer Edition and Firefox to run at the same time" but nothing changed.

Asked by hrnsky 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

can't log in you said sent me an email nver got on any device

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps gi… (read more)

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps giving me the runaround. claims my password was not correct. your site claims to have sent an email password reset to my email.. have not received on any device.. spam or otherwise.

Asked by michaelleecarter 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Task Manager shows FLOW and FIREFOX Using large amount of CPU, If I terminate FLOW it returns to normal, but comes back!

For the last week Task Manager is showing Firefox using lots of CPU, causing fans to come on in laptop, at the same time 'FLOW' is showing about the same high usage. I ne… (read more)

For the last week Task Manager is showing Firefox using lots of CPU, causing fans to come on in laptop, at the same time 'FLOW' is showing about the same high usage. I never installed Flow. When I 'end task' on Flow Firefox reverts to normal. But Flow reappears on it's own. If I remove Conexant Flow, it comes back again. Can anyone help? It also worries me why Flow should be using so much CPU, when (apparently) it is only a driver?

Asked by Hogan_Grenada 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

CPU spikes - temporary 100% CPU usage, even with add-ons disabled

Hello, I've been getting huge CPU spikes in the past month(s). I don't remember exactly when it started, but at least 3 weeks ago. Firefox completely freezes, which means… (read more)

Hello,

I've been getting huge CPU spikes in the past month(s). I don't remember exactly when it started, but at least 3 weeks ago. Firefox completely freezes, which means I'm not even able to check the about:performance tab to see what's causing the spikes. The first uploaded image shows a frozen tab, all my tabs look like this.

This also happens in safe mode, with all add-ons disabled and a default configuration. I haven't tried completely reinstalling FF yet, as I was hoping an update would fix this. The second uploaded image shows the output from the top command during such a spike.

What can I do to better diagnose the problem? Are there external tools I can use to find the source of the problem?

I'm running FF 66.0.3 on an up-to-date Ubuntu 18.04.02, on a Lenovo T480s with an i7-8550u and 16G of memory. Can I provide any other useful information?

Thanks!

Asked by LazyRedWolf 1 year ago

Last reply by LazyRedWolf 1 year ago

  • Archived

You are not sending to my email account

I keep requesting my user name and password you prompt says type email address then it says email sent I go to my email there is nothing there [Personal information remo… (read more)

I keep requesting my user name and password you prompt says type email address then it says email sent I go to my email there is nothing there

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by jimmyhoov 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why can't I open firefox on starting windows 10?

Firefox has been working for months perfectly, since yesterday where I meddled with user rights. I reversed everything back to normal, meaning my User has admin rights an… (read more)

Firefox has been working for months perfectly, since yesterday where I meddled with user rights. I reversed everything back to normal, meaning my User has admin rights and I can access and write over everything. However whenever I start my laptop anew and I open Firefox fresh it says "Another instance of Firefox is already running". When I click on "End task" it keeps spamming the same message. When I go to abort it just ends the firefox.exe (as observed through task manager). When I press windows+r buttons and type in firefox.exe -p or similar, I can create a new account (the last one created did not save, default user cannot be picked) and use Firefox normally. I am super confused and cannot find any solution online, I have tried many and this is the compromise I am working with as of now.

Asked by Emil_C 1 year ago

Last reply by Emil_C 1 year ago

  • Archived

Hi I need urgent help, i am a developer. I have developed a web site, the site is editable on my laptop , but not same site is readonly on customer laptop

I am a developer , i have developed a Matrimonial Site in which bride and groom register. Sometimes some bride or groom are not able to access their profile, like its sh… (read more)

I am a developer , i have developed a Matrimonial Site in which bride and groom register. Sometimes some bride or groom are not able to access their profile, like its shows them read only, but when i login with their username and password during the conversation on phone i can see the whole profile editable. This is happening with many ppl. Its giving same error for latest firefox version too. Kindly sort this problem asap. As all my customers are shouting. Thanks in advance.

Asked by kedarpawgi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When trying to backup bookmarks the file is never written (neither json nor html) - the last backup file is dated 12 March, after that nothing.

I continually backup my bookmarks since they have been lost far too many times. Mostly FF reverts to an older version - with no clear indication which one that will be. S… (read more)

I continually backup my bookmarks since they have been lost far too many times. Mostly FF reverts to an older version - with no clear indication which one that will be. Since 12 March I have bookmarked several times but the system reverted to 12 March every time an update or similar occured. Checking the bookmarksbackup and bookmarks folders I find the newer sets of bookmarks have never been stored. So when I try to backup and check the folder the backup should be in (tried a variety of options just to see what happens) the file has NOT been written. I do not want to lose the current set and will therefore not force a new import by deleting locals.sqlite. So I need a fix to be able to store the bookmarks I have now. HTML does not work either, by the way.

Asked by KNResident 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Constant crashes, increasing in frequency.

98f735f5-5aa4-4f42-badc-2800813fde85 bp-4b5f5730-8b69-4203-89ee-746550190320 bp-907b9711-02de-4d7d-afe4-d60fe0190320 bp-d1e7c0e1-a35d-4511-b16e-64aae0190320 bp-f1edb8ad-4… (read more)

98f735f5-5aa4-4f42-badc-2800813fde85 bp-4b5f5730-8b69-4203-89ee-746550190320 bp-907b9711-02de-4d7d-afe4-d60fe0190320 bp-d1e7c0e1-a35d-4511-b16e-64aae0190320 bp-f1edb8ad-4503-4a46-9bd5-4115d0190320 bp-35b0872b-4ec9-44ca-90ea-a662b0190320

Hello,

I've been having issues with Firefox crashing over the past few weeks, increasing in how often. Today, it crashed 6 times with the above report IDs. I tried reading the crash reports but I don't quite understand what's it's telling me. Any advice on how to fix it?

Thanks,

Asked by lilibrea 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes

Crashes on every shutdown of Firefox. Happens in safe mode and after refresh. Latest crash report ID: bp-cc072535-75ce-4bad-bbaa-84f4a0190321 Thanks, Ron Boris … (read more)

Crashes on every shutdown of Firefox. Happens in safe mode and after refresh.

Latest crash report ID: bp-cc072535-75ce-4bad-bbaa-84f4a0190321

Thanks,

Ron Boris

Asked by Rabelais 1 year ago

Last reply by Rabelais 1 year ago

  • Archived

firefox processes start, but no window appears

Hello, I'm using Firefox (60.5.0esr) on Debian Stretch (Linux 4.9.0-8-amd64 x86_64, Mate 1.16.2) in Virtualbox (5.2.2 r119230). Whenever I try to start Firefox, two proce… (read more)

Hello,

I'm using Firefox (60.5.0esr) on Debian Stretch (Linux 4.9.0-8-amd64 x86_64, Mate 1.16.2) in Virtualbox (5.2.2 r119230). Whenever I try to start Firefox, two processes spawn, but no browserwindow appears. The first process is using 60-75% processingtime, the second is sleeping using 0%. Only when I kill the first process, the browserwindow appears and I can access websites. No further problems occur. If I close the browser and start Firefox again the same problem occurs. This has been going on for some time and firefox-versions now.

I have tried safemode, to delete my profile, remove and reinstall Firefox, all to no avail.

What am I missing?

Asked by webregs 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Different homepages for different devices

I am trying to setup custom startpages that I am creating using HTML5/CSS/JS. Issue is I am doing this in multiple devices that I have Firefox Sync on. Those devices are … (read more)

I am trying to setup custom startpages that I am creating using HTML5/CSS/JS. Issue is I am doing this in multiple devices that I have Firefox Sync on.

Those devices are Manjaro (Linux) and Windows 10. Thus their directories and such differ vastly.

I setting the homepage to be `/home/arszilla/.config/mozilla-firefox/HomePage/index.html` on Linux, whereas on Windows it is `C:\Users\Arslan\Documents\Mozilla Firefox\HomePage\index.html`. However due to the sync this gets overwritten constantly.

Is there a way for me to keep Linux's homepage intact while the same is done for Windows? So Linux has its own 'non-synced' homepage, while Windows has its own 'non-synced' homepage?

Thanks in advance.

Asked by Arszilla 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox stops shutdown, because windows are still open

I'm using Mac since… 1984 and I use it for a lot of tasks, really a lot. So I've between 12 and 18 applications open at the same time, one of them is Firefox. On shutdown… (read more)

I'm using Mac since… 1984 and I use it for a lot of tasks, really a lot. So I've between 12 and 18 applications open at the same time, one of them is Firefox. On shutdown (which takes several minutes) I leave… to discover later on that Firefox disables the shutdown because "some windows are still open"! WHAT THE HECK?!?! I don't care if windows are open, if I ASK to shutdown, I want it to shut down, not to care about windows being open or not. The worse is that a) Firefox is the last (or one of the last) applications Mac OS X shuts down. b) I can't teach / instruct or choose Firefox to stop even if windows are open. Or am I mistaken?

Asked by DanWorldCitizen 1 year ago

Last reply by DanWorldCitizen 1 year ago