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  • Archived

Problem loading pictures on MSN homepage

Each time I open a new window in Firefox, the pictures are not loading. I have tried multiple fixes, but nothing seems to work. This just started happening two weeks ago … (read more)

Each time I open a new window in Firefox, the pictures are not loading. I have tried multiple fixes, but nothing seems to work. This just started happening two weeks ago

Asked by kenjim01 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

How do I get documents from web sites to open

I believe the problems lies in the settings which I changed a whie ago. Linked documents from banks and elsewhere no longer open in FIrefox and they used to. I thought … (read more)

I believe the problems lies in the settings which I changed a whie ago. Linked documents from banks and elsewhere no longer open in FIrefox and they used to. I thought it was about cookies so I allow them to open from a website that I am using but the documents still won't open linked from within websites. How di I fix this? Thanks

Asked by Dartzer49 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

How do I force Firefox to save a password

Firefox never prompts to save a password for quickbooks, so I constantly have to enter it. It used to save it, but it just suddenly stopped. How can I tell it to save the… (read more)

Firefox never prompts to save a password for quickbooks, so I constantly have to enter it. It used to save it, but it just suddenly stopped. How can I tell it to save the password?

Asked by Anthoknee 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why keep getting an IP block error when trying to register Scribus?

I've downloaded Scribus. Firefox is my default browser & downloaded thru it. I received a confirmation email. Then was able to do 1st step of id. When I complete the … (read more)

I've downloaded Scribus. Firefox is my default browser & downloaded thru it.

I received a confirmation email. Then was able to do 1st step of id.

When I complete the sign up form, so that I may use the program, an error message comes up stating that the program is blocked from the IP address I am using.

There has been no problem installing or uninstalling programs previously.

FireFox was updated within the week, so I believe that it is at the latest version. Thanks!

Asked by jzue 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I keep getting "SEC_ERROR_UNKNOWN_ISSUER" on major websites and other browsers load them fine

I keep getting the pictured error on certain (but most) sites that I try to brows like hotmal, youtube ETC... It doesn't happen on chrome or edge; they're working fine. T… (read more)

I keep getting the pictured error on certain (but most) sites that I try to brows like hotmal, youtube ETC... It doesn't happen on chrome or edge; they're working fine. This is a problem with Firefox. I've tried deleting everything (cookies, cache, history, ETFC), disabling my AV and I tried re-installing. Nothing helped. Thanks in advance for your help. Much appreciated.

Asked by The-Itu 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox just completely changed my entire account and I cannot find my many pictures that were there before

Yesterday morning (Wednesday August 15th) at 7:05AM PT Firefox took over my computer to make changes (applications I believe). When they completed their work and returned… (read more)

Yesterday morning (Wednesday August 15th) at 7:05AM PT Firefox took over my computer to make changes (applications I believe). When they completed their work and returned my computer to me, I went online and discovered that all of my windows and tabs had been removed and just about everything that had been there before was no longer there. Then, when I went into my Yahoo email account, there was mail there to which I wanted to respond and to attach some of my photos. I wrote my letter and I clicked the mouse on the attachment symbol to add photos from my "Pictures" Folder in my Account and NOTHING came up, not even one of the hundred or more photos that I had in my Pictures folder. I then went into my File Explorer and clicked on "Pictures" and it opened the "Picture" File and there were no photos to be found there!!! I would just like to know what has happened to all of my photos that were in the "Pictures" Folder and if all the other File Folders in my File Explorer were also affected by this drastic change??? I will anxiously await your reply and sincerely thank you for any assistance you may be able to offer..

Asked by avb650 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I need to fix my Facebook home page as it i messed up only on Firefox but fine in Chrome

I have this huge file and photo from a private message download that shows up instead of the default. This is only happening in Firefox. In Chrome I still have my defau… (read more)

I have this huge file and photo from a private message download that shows up instead of the default. This is only happening in Firefox. In Chrome I still have my default screen when I log into Facebook. I cleared my cache. I reloaded Firefox after taking itoffmy computer. I need HELP and I a not at all tech savvy, so it needs to be really specific and detailed.

Asked by SoaringEaglez 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Accessing bookmarks sites causes those sites and others to take forever to close.

After the major Firefox upgrade (ver. 59?) my bookmarks have caused great problems. Once I open Bookmarks, Firefox becomes slower. But worse is if I click on a Bookmark, … (read more)

After the major Firefox upgrade (ver. 59?) my bookmarks have caused great problems. Once I open Bookmarks, Firefox becomes slower. But worse is if I click on a Bookmark, then try to close that site, I get an error message at the top of the screen saying Firefox is not responding. Eventually Firefox responds and closes that page. But just having my bookmarks open, all pages are susceptible to this error message when closing. It takes upward of 30 seconds or more sometimes to close each page. I even added memory thinking that could be the problem. I now have 8102 MB of usable memory on a Windows 7 Home (X64) 2.30 GHz Intel core with 64 kb primary memory cache, 256 kb secondary mem cache and 3072 kb tertiary mem cache; multi core, hyper threaded. All I do is shop and read, no gaming. I've consulted some techies and they can't figure it out.

Asked by KT12 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Is it possible to password protect a tab?

I have, on average, about 10-15 tabs open and pinned in Firefox, at any given time at the office. There are times when I want to prevent people from looking at a tab or s… (read more)

I have, on average, about 10-15 tabs open and pinned in Firefox, at any given time at the office. There are times when I want to prevent people from looking at a tab or several tabs. Is it possible to use a password on a tab(s) to prevent people from seeing what I was looking at?

Thanks.

Asked by Silk0pal 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox 61.0.2 slow

If I have a "tab" open Firefox takes forever to open .I don't have this problem in Chrome. My setup is Windows 7 hoome premium and firefox 61.0.2. I prefer Firefox,any su… (read more)

If I have a "tab" open Firefox takes forever to open .I don't have this problem in Chrome. My setup is Windows 7 hoome premium and firefox 61.0.2. I prefer Firefox,any suggestions?

Asked by bookerdana 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I can't stop firefox top page from sliding down when I hover over in mac OSX

I want to stop the top page bar from sliding down when I hover over it to move from one tab to another I hope there is a way to stop the page from doing that and if I wan… (read more)

I want to stop the top page bar from sliding down when I hover over it to move from one tab to another I hope there is a way to stop the page from doing that and if I want to minimize the window I can go to the browser corner.

Asked by sa1eh 2 years ago

Last reply by Gerd 2 years ago

  • Archived

data not reloaded

So recently Firefiox updated or something (I am not very computer literate) and now I have lost the ability to log into certain websites. I think the extensions or add-on… (read more)

So recently Firefiox updated or something (I am not very computer literate) and now I have lost the ability to log into certain websites. I think the extensions or add-ons were not restored at all. Not a huge deal for most sites but for the Australian tax office AUSKEY software its a big issue.

There is a folder on the desk top which was created during the update - so I guess my question is how do I reload/import the files from this new folder back onto Firefox to get my site certificates etc back.

I hope that makes sense.

Asked by peter.macfarlane 2 years ago

Last reply by cor-el 2 years ago

  • Archived

When installing a download program; I get no internet connecton is this being blocked by firefox?

I downloaded a program installer. When I run the Installer program ... I get the message 'you need to have a valid Internet connection to execute this program.' Is firef… (read more)

I downloaded a program installer. When I run the Installer program ... I get the message 'you need to have a valid Internet connection to execute this program.' Is firefox causing this block somehow, if so how do I correct this?

rpasley

Asked by rpasley 2 years ago

Last reply by user633449 2 years ago

  • Archived

Firefox crashes

After the last Windows 10 64bit update (Feature update to Windows 10, version 1803) my Firefox installation 61.0.2 (64-bit) keep crashing every minutes, even I don't use … (read more)

After the last Windows 10 64bit update (Feature update to Windows 10, version 1803) my Firefox installation 61.0.2 (64-bit) keep crashing every minutes, even I don't use it. I saw that in the past other users have been experiencing an issue like this and the solution was update the Smart Card driver version. I don't see the relation between the update and the need of upgrading the driver version of the Smart Card reader. Anyhow due to the urgency of my issue I'm working even on that. I'm developing some applications on cloud, so browser is a crucial tool for me, that's why it is urgent for me fix this problem. Firefox is my favorite browser since was called Netscape Navigator...

I hope that the Smart Card driver update will fix my problem.

I don't know who's responsible for that, I think that during this days with all the technology that we have available a system update should not generate this kind of trouble. Anyhow I think that it's worth the Firefox community and development team knows about this issue.

I just submitted my last crash report: bp-f74d2e14-f407-4dac-937a-3ebc70180830

Any help will be so much appreciated... Claudio.

Asked by claudiofadda 2 years ago

Last reply by philipp 2 years ago

  • Archived

firefox Quantum for Mac does not load Facebook pages properly

I have Firefox Quantum 64 bit for Mac Hig Sierra and every time I try to load Facebook, parts or entire pages do not load at all. This has started since the last Firefox … (read more)

I have Firefox Quantum 64 bit for Mac Hig Sierra and every time I try to load Facebook, parts or entire pages do not load at all. This has started since the last Firefox updates. What can be done to fix this? I would be very grateful for a rapid solution, thank you!

Asked by Fire18 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How do I fix the fact that "Left clicking an embedded link no longer works"?

I always used FireFox. After the update, I have the following problem: I used to be able to open an embedded link on a webpage by left clicking it and that link would o… (read more)

I always used FireFox. After the update, I have the following problem: I used to be able to open an embedded link on a webpage by left clicking it and that link would open in a new tab. Now left clicking the embedded link causes a new tab to momentarily open showing the correct web address but immediately close and return the cursor over the embedded link. If I can’t figure out what the embedded link is, I have no way off manually typing in the web address and therefore no way of getting to that website. How do I fix my problem?

Asked by NoHome 2 years ago

Last reply by cor-el 2 years ago