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  • Archived

microsoft outlook issues

when I try to open a link on my emails I cant and receive a Microsoft Outlook Box with the following: "your organisations policies are preventing us from completing this … (read more)

when I try to open a link on my emails I cant and receive a Microsoft Outlook Box with the following: "your organisations policies are preventing us from completing this action for you. For more....."

My internet provider cant help and suggested that I change browser...

Asked by duncanridley 2 years ago

Last reply by Corey 'linuxmodder' Sheldon 2 years ago

  • Archived

Trying to import a second profile without success

I copied my firefox default profile onto a thumbdrive, and am trying to add it to another computer in addition to the default profile already there. I want to KEEP the … (read more)

I copied my firefox default profile onto a thumbdrive, and am trying to add it to another computer in addition to the default profile already there.

I want to KEEP the existing default profile on the computer as the default, and simply add my profile from the thumbdrive as a second available profile but NOT as the default profile.

I first tried copying it as it was, e.g., with the "default" extension. I put it in both the root and roaming firefox profile folders. The profile manager isn't "seeing" it for me to rename it, however - either with firefox open or with it closed and launching the profile manager using the windows + R keys. Then I tried renaming it in windows explorer, changing the "default" ending to my name - the firefox profile manager still isn't seeing it. Finally, from a support question here, I tried going up one level into the firefox folder, and renaming the "profile.ini" to "profileOLD.ini" That simply created a new blank default profile, and when I launched firefox it said that mozilla hadn't properly formatted their security certificates and an exception couldn't be made... so I deleted the newly created "profile.ini" file, and put the "profileOLD.ini" back to just "profile.ini" - and now firefox launches properly and I'm back where I began, still unable to access the profile I'm trying to import.

Help please!

Asked by MauryS 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

SOME links won't open. They open in explorer. They won't open in FF safe mode, or after re-start. I checked add-on manager: I don't have any ext. of this type

I have had two links that won't open in webpages in FF. One was a MD government page, one was a private school webpage. They wouldn't open in safe mode. They won't open … (read more)

I have had two links that won't open in webpages in FF. One was a MD government page, one was a private school webpage. They wouldn't open in safe mode. They won't open after a re-start. I have not un/re-installed or cleared cache/cookies. Most other links will open, and even the two lonks that won't open WILL open in explorer. I checked the add-on manager and it says I don't have any add-ons of this type installed. I do not understand add ons, but I read the FF update about extensions. I am not techie and do not understand enough to make sense of the self-help articles.

Asked by kskasprzak 2 years ago

Last reply by FredMcD 2 years ago

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Show tab previews in the Windows taskbar doesn't work anymore

Show tab previews in the Windows taskbar: When you move your pointer over the Firefox icon in the Windows taskbar, Windows will show you a preview of the Firefox window. … (read more)

Show tab previews in the Windows taskbar: When you move your pointer over the Firefox icon in the Windows taskbar, Windows will show you a preview of the Firefox window. With this option check marked, Windows will show you a separate preview for each tab.

This used to work. It doesn't anymore. It works on my laptop, not my desktop. I've clicked this option and relaunched Firefox, but it doesn't help. The taskbar preview works with other programs.

Asked by QTabs 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

what does some addons have been disabled mean?

Every once in a while I'll get a yellow bar across the top of whatever website I'm on, claiming that an addon has been disabled, stopped working or is not compatable. It … (read more)

Every once in a while I'll get a yellow bar across the top of whatever website I'm on, claiming that an addon has been disabled, stopped working or is not compatable. It has a link to see what the problem is and this page is the one attached to this.

It displays no missing addons and the link to fix it is as not helpful as it just takes me to the addon homepage rather than the page for the replacement/updated addon.

Getting very bored of it now as it happens about once or twice a month and has been happening for several months. If it told me which addon was bust I could at least have a clue of what to look for but with zero addon listed as broken/missing/not compatible or whatever this is clearly impossible!

I wish I was a computer nerd but I'm not so, any helpful and jargon and code free suggestions welcome.

Many thanks.

Asked by Ambergriff 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

cannot get rid of bing from my firefox. tried all of the tricks. looks like firefox is unable to find a solution for this issue. good bye firefox...

have done resetting the firefox. reinstalling the fire fox. removing all for addons. uninstalling many free ware platform programs. a devoted firefox user for over a deca… (read more)

have done resetting the firefox. reinstalling the fire fox. removing all for addons. uninstalling many free ware platform programs. a devoted firefox user for over a decade, but if firefox cannot even protect itself, should i move on to some different option now.......

Asked by qadsha 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

After being updated, Firefox won't start unless you kill it

For several months, each time Firefox installs an update, it will then fail to start. I will open Task Manager, see the "Firefox" task, and end it. Then I will start Fire… (read more)

For several months, each time Firefox installs an update, it will then fail to start. I will open Task Manager, see the "Firefox" task, and end it. Then I will start Firefox again, and this time it opens.

This only happens right after an update has been installed. The Firefox window will only open after I end the Firefox task and restart it. This workaround always works, it's just a hassle. The update is installing - after I get Firefox open again, I can go to Help -> About Firefox and it will tell me it's on the latest version.

I have reinstalled Firefox several times and even switched from Developer Edition back to the main channel.

I looked at a possibly related problem (https://support.mozilla.org/en-US/questions/1201695) but I don't have a Logitech camera and I don't see any Firefox-related errors in my Windows Application Logs.

Asked by DawnPaladin 2 years ago

Last reply by DawnPaladin 2 years ago

  • Archived

Youtube functions not working correctly.

There are three separate issues here. In my attempts to troubleshoot, I only found examples of the first. 1. Youtube window is smaller than it should be. Problem is only… (read more)

There are three separate issues here. In my attempts to troubleshoot, I only found examples of the first. 1. Youtube window is smaller than it should be. Problem is only present when signed in to Youtube account, disappears in private window and when I log out. Not present in Chrome at all. 2. "," and "." keys, normally used to advance or regress by one frame, will still do that but unpause the video. Present in private view and when logged out of Youtube account. Not present in Chrome. 3. Clicking on the red bar at the bottom of a video you skip to a different part of the video will very frequently unpause the video, but not always. Not present in Chrome.

I've tried clearing cookies/cache, refreshing and restarting Firefox, and disabling hardware acceleration. None has worked.

Asked by sobekowo 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Facebook blinks like crazy

This happened once before. It goes away by restarting Firefox or by refreshing the page/tab. There is no way (that I know) to reproduce it. The only common thing between … (read more)

This happened once before. It goes away by restarting Firefox or by refreshing the page/tab. There is no way (that I know) to reproduce it. The only common thing between how it happened before and how it happened now is that I left Facebook open for a few hours. But then again, my PC is always on 24/7 and Firefox is always open (most of the time). So, I am guessing that it has nothing to do with that. This happens ONLY on my Facebook tab. I don't know if being "pinned" has anything to do with it; my guess is it doesn't.

Today, before I did anything to try and make it go away, I took a 15 second video with my phone because it's a lot harder to describe in words. I uploaded the video as unlisted in YouTube and you can see it here: https://www.youtube.com/watch?v=v5BpA_IPmKQ

Asked by wimle 2 years ago

Last reply by philipp 2 years ago

  • Archived

How can I install new fonts for use by OpenOffice

I need new fonts for Open Office but any instructions for adding new fonts say to follow instructions for adding fonts to my browser, which is ?Firefox. But I can't find … (read more)

I need new fonts for Open Office but any instructions for adding new fonts say to follow instructions for adding fonts to my browser, which is ?Firefox. But I can't find anything in Firefox to help me do that. I have downloaded several zip files and have unzipped them but they remain in my download file. Where should they be for use by OpenOffice?

Asked by Mitten2412 2 years ago

Last reply by McCoy 2 years ago

  • Archived

Security device not present after closing and re-opening Firefox

Hello: I'm running RedHat 7.4 and FF 59.0.3 I went to Preferences -> Privacy and Security -> Security Devices -> Load I gave the module a name of Coolkey Module… (read more)

Hello:

I'm running RedHat 7.4 and FF 59.0.3

I went to Preferences -> Privacy and Security -> Security Devices -> Load

I gave the module a name of Coolkey Module and the path to the following file: /usr/lib64/pkcs11/libcoolkeypk11.so

After confirming, when I click on the node for the smart card in the Coolkey Module tree, the Status field says "Ready"

On subsequent openings of Firefox, the Status field says "Not Present".

How do I make it so the adde Security Device persists through opening and closings of Firefox?

Thanks!

Asked by mgoblue0970 2 years ago

Last reply by mgoblue0970 2 years ago

  • Archived

I am having a issue where the web address bar wont show any search suggestions even when the options are checked

I am having a issue where the web address bar wont show any search suggestions even when the options are checked...i've tried reinstalling the fire fox the it wont solve … (read more)

I am having a issue where the web address bar wont show any search suggestions even when the options are checked...i've tried reinstalling the fire fox the it wont solve the problem

Asked by Just_Arnold 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

I can't access the National Post whish is a secured website!

May 7, 2018 : Until this afternoon, I never had a problem accessing the National Post newspaper (nationalpost.com) which is a secured website. Upon trying to access natio… (read more)

May 7, 2018 : Until this afternoon, I never had a problem accessing the National Post newspaper (nationalpost.com) which is a secured website. Upon trying to access nationalpost.com, a National Post message popped up asking me to "approve ads". In order to approve ads, I followed their instructions for users in in-private browsing which I am, by clicking on the little shield (upper left on the address bar) and selecting Disable Protection. It did not work. I then clicked on the padlock with the red line running through it beside the shield only to be advised that Firefox is blocking me from accessing the website. I must be able to access the National Post and would prevail upon you to please advise as to precisely how I can once again access the National Post. I have been working on this for three hours to no avail. Again, until today, I never had a problem accessing the National Post website. I look forward to your prompt assistance in this regard. Marilyn

Asked by Winifred100 2 years ago

Last reply by Winifred100 2 years ago

  • Archived

Why can't I access the goovernment site for TreasuryDirect?

I keep getting an error code that says "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." In following… (read more)

I keep getting an error code that says "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." In following he links for more info it tells me to access the advanced settings, but there is no link to the advanced settings on the error page.

Asked by knights2 2 years ago

Last reply by knights2 2 years ago

  • Archived

Firefox blocks site says "connection is not secure" "did not grant any special permissions" problem just started

I have used this site for a long time now cannot access. I click on icon in menu bar say "allow" does not allow me to connect. Padlock with red slash says " in address b… (read more)

I have used this site for a long time now cannot access. I click on icon in menu bar say "allow" does not allow me to connect. Padlock with red slash says " in address bar connection not secure" but cannot change

Asked by henry1058 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How do you log in instead of sign up?

Every time i get on firefox sign in screen it is on the sign up tab and when i try to enter my acount it creates an acount instead of logging in. I have tried 6 times to … (read more)

Every time i get on firefox sign in screen it is on the sign up tab and when i try to enter my acount it creates an acount instead of logging in. I have tried 6 times to do it and sadly, it never works.

Asked by Esears 2 years ago

Last reply by jscher2000 2 years ago