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  • Archived

Add-ons and extensions not working with Quantum

Firefox Quantum no longer works with the extensions and add-ons that I use; Tab Mix Plus has been with you guys from the beginning and also a hefty workhorse of Mozilla; … (read more)

Firefox Quantum no longer works with the extensions and add-ons that I use; Tab Mix Plus has been with you guys from the beginning and also a hefty workhorse of Mozilla; can you please explain why I can no longer customize Firefox the way I'd like... the reason I chose Mozilla over Safari or IE. Do I have to go back to the old version of Firefox for it to be useful or is this a problem that you guys are correcting? Been a satisfied user for years... until now. Thanks for the quick reply.

Asked by MJKiel 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

tours on http://tourenplaner.bike-gps.com/ aren't displayed properly on firefox. ok on IE and Chrome

tours on http://tourenplaner.bike-gps.com/ aren't displayed properly on firefox. works fine on IE and Chrome E.g. http://tourenplaner.bike-gps.com/TOUR/Gardasee/GardaseeN… (read more)

tours on http://tourenplaner.bike-gps.com/ aren't displayed properly on firefox. works fine on IE and Chrome

E.g. http://tourenplaner.bike-gps.com/TOUR/Gardasee/GardaseeNord/Mega-Marocche-Riva

Asked by Ed 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I can only open/close Firefox about 3 times then Firefox no longer responds to attempts to open. This affects Google chrome as well, 3 times open/close and LO!

when i finish reading my email i normally close the Firefox browser. When i have another reason to go out on the net i'll reopen Firefox closing it after i am finished. … (read more)

when i finish reading my email i normally close the Firefox browser. When i have another reason to go out on the net i'll reopen Firefox closing it after i am finished. After about the 3rd time Firefox will not open. Same with google Chrome which i use as well. The reason i don't keep Firefox or Google Chrome open is because of the other programs that i run on the PC requiring lots of memory. I can open 8 windows at one time but if i try another one the computer will lock up. I know it's a memory problem but it's what i have to work with. Even though i don't have any window other than Firefox open, after the 3rd shutdown it won't reopen. Only way to restore browser operation is to reboot. I'm suspecting that this problem may be involved with the failure of another program to close prematurely, almost before it's started it's operation. That program has almost 15K datapoints that i certainly don't want to lose. I didn't have this problem with the prior firefox browser, but i don't remember what version it was.

Asked by Telegrapher 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox only initializes in half width size of the computer screen.

This may be coincidence but I just added several Firefox tweaks listed at privacytools.io None of them seem like they could have any affect on this but ... Now when I ini… (read more)

This may be coincidence but I just added several Firefox tweaks listed at privacytools.io None of them seem like they could have any affect on this but ...

Now when I initialize FF it appears full height but only half the width of my screen.

So I pull it over to full width, close it, re-initialize, and it's still half width.

Rebooted, no change.

???

Asked by zzyzzk 2 years ago

Last reply by cor-el 2 years ago

  • Archived

LOST ALL MY CRITICAL BOOKMARKS,FREAKING OUT,CAN'T FIND & RECOVER THEM

I WAS HAVING MY USUAL PROBLEMS WITH FIREFOX LOCKING UP SO I TRIED TO REFRESH AND........................................................I LOT ALL MY CRITICAL BOOKMARKS I … (read more)

I WAS HAVING MY USUAL PROBLEMS WITH FIREFOX LOCKING UP SO I TRIED TO REFRESH AND........................................................I LOT ALL MY CRITICAL BOOKMARKS I AM FREAKING OUT, IT IS IMPERATIVE I GET THEM BACK CAN SOMEONE SAVE THE DAY AND HELP ME,PLEASE!!!!!!!!!!!!!!!!!!!!!!!

Asked by LUCA8 2 years ago

Last reply by cor-el 2 years ago

  • Archived

cancel customisation menu

https://support.mozilla.org/en-US/questions/1176765 I have the same question, since it is archived it asks me to ask a new one instead. what does the power icon button an… (read more)

https://support.mozilla.org/en-US/questions/1176765

I have the same question, since it is archived it asks me to ask a new one instead. what does the power icon button and the other greyed out one even do?

Asked by dsagiajhpi4wn 2 years ago

Last reply by cor-el 2 years ago

  • Archived

UPS has changed the Security Settings. I need to upgrade the Security Key.

At one time I had been able to upgrade the level by entering a command into the browser window. Now I have forgotten what the command was. I need to upgrade the Securi… (read more)

At one time I had been able to upgrade the level by entering a command into the browser window. Now I have forgotten what the command was. I need to upgrade the Security Key in order to use UPS's web site.

Help.

Thanks, Robert

Asked by arby9542 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How to import bookmarks from another user on my computer

I tried using the process described elsewhere with no success. I have exported my bookmarks from the other user to an html file. The bookmarks.html file is on my computer… (read more)

I tried using the process described elsewhere with no success.

I have exported my bookmarks from the other user to an html file.

The bookmarks.html file is on my computer.

At the user where I want to import the bookmarks I followed the process given but no bookmarks materialized. Tried more than once.

Said to import from an html file, It opens the window to select the file. I click open. Then I am told to close the library window. Nothing happens. No bookmarks appear.

Using Firefox 52 ESR, the only version available for my computer. It says it is up to date.

Asked by waynec444 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Has the latest firefox update somehow changed the version of the google new site that i see?

Top of page used to list (horizontally) choice for "local" and other choices, like "for you."; clicking on one of those changed page to a new set of stories. Now the mai… (read more)

Top of page used to list (horizontally) choice for "local" and other choices, like "for you."; clicking on one of those changed page to a new set of stories. Now the main page shows local as a subsection of the main page. Also, i used to be able to eliminate categories from the main page like "entertainment", etc. Now they are there all the time and there is no way to get rid of them. Old version was much more functional. What happened? Change just occurred this PM.

Asked by blackkm 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

I have had FF as my browser sice the "beginning" but now,

all of a sudden, I can not get to my "COLLECTION" OF ADD-ONS because it says BAD PW. So I have attempted to RESET IT and clocked the link in my email, took me to the NEW … (read more)

all of a sudden, I can not get to my "COLLECTION" OF ADD-ONS because it says BAD PW. So I have attempted to RESET IT and clocked the link in my email, took me to the NEW PASSWORD page, entered a new PW and get an error:


Invalid OAuth parameter: scope

What is happening? What do I do now????

Asked by jagman55 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox going into crash-and-respawn loops after proxy installation

After installation of a web proxy/security agent - Cyren Web Security - at our organization, users are getting a misbehaviour of firefox. Upon opening, the message "Safe… (read more)

After installation of a web proxy/security agent - Cyren Web Security - at our organization, users are getting a misbehaviour of firefox.

Upon opening, the message "Safe Mode is a special mode of Firefox ..." appears and the buttons "Start in Safe Mode" and "Refresh Firefox" appears.

Choosing any of the above options results in the following: Firefox opens. Disappears momentarily after a few seconds. Re-opens, saying all the tabs have crashed. Disappears again momentarily after a few seconds. Re-opens, saying all the tabs have crashed. Goes on in a loop

Trying to kill the process from Task Manager. Firefox appears again, new process respawns and goes in the loop above. Operation (Task kill) must either be repeated a number of times (approx 10) or workstation restart so that firefox goes off.


We have sadly had to resort to Google Chrome in the meantime the issue is under investigation. Affected versions vary from 52 to 60.01 (latest)

I have tried to deploy Firefox ESR 52.8.0 to resolve the matter. This resolved the matter for some users. For others, issue persists on Firefox ESR as well.

PLease help.

Asked by N1T15H 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

FB game won't load. Help says to right click on any flash content. What does that mean? Where do I find flash content?

When I update Firefox and try to play Farmville2 on Facebook it starts to load and then screen starts flashing quickly and won't go any further. I have tried twice to upg… (read more)

When I update Firefox and try to play Farmville2 on Facebook it starts to load and then screen starts flashing quickly and won't go any further. I have tried twice to upgrade and end up doing restore to previous date.

Asked by terrikasp 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

I deleted places.sqlite how do i get my browser history back?

Hey guys, I was using an older version of firefox 52.0.1 and accidentally pressed update to the newer version. I installed the older version 52.0.1 back from the directo… (read more)

Hey guys,

I was using an older version of firefox 52.0.1 and accidentally pressed update to the newer version. I installed the older version 52.0.1 back from the directory. But when I did that I lost my tabs, my bookmarks, and my browsing history. Unable to restore my tabs, I decided to try to restore my bookmarks.

I read somewhere to delete all the places.sqlite in the profile folder and then firefox would start up with the most recent bookmarks in the bookmarks backup folder. So I deleted the places.sqlite including the ones that had a dash (-) behind them. Not realizing that it would delete my browsing history which had no backup folder like the bookmarks do.

So I was able to get my bookmarks, but not the browser history. Is all my browser history lost? Or is there still a way to get it back? Please help.

Asked by energycannon 2 years ago

Last reply by Mattia 2 years ago

  • Archived

Stop Random scrolling (up/down) of webpages

Shortly after access of firefox; the webpage begins to scroll up and down at random periods. The action is not continuous as if one was just going from top to bottom and … (read more)

Shortly after access of firefox; the webpage begins to scroll up and down at random periods. The action is not continuous as if one was just going from top to bottom and is as if someone was playing with a mouse causing the page to jerk (for lack of a better term. I have run cCleaner/ Advanced System Care and Avast internet security with no issues detected thus far. I will run malwarebytes as well.

If this is a known issue please respond with steps to resolve.


Thank you. A prompt response is appreciated

Asked by caliman2100 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Last week I started to get the following error 'Firefox can’t find the server at rover.ebay.com.' when I clicked on the link in a 'Favorite' email from eBay.

Last week I started to get the following error 'Firefox can’t find the server at rover.ebay.com.' when I clicked on the link in a 'Favorite' email from eBay. Prior to a w… (read more)

Last week I started to get the following error 'Firefox can’t find the server at rover.ebay.com.' when I clicked on the link in a 'Favorite' email from eBay. Prior to a week ago I would click on the link and it would take me to the eBay page/listing.

I am still using my older HP desktop with XP, that has Firefox version 52.9.0 ESR.

I have not run any updates other than one to CCleaner.

What could be causing this to problem.

Thanks

Asked by calbd 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Die Eingabetaste Funktioniert nicht in der Adressleiste

Ich gebe meine Internetadresse in der Adressleiste ein. Wenn ich diese bestätigen möchte um die Seite aufzurufen funktioniert dies nur mit der Maus über das Symbol und ni… (read more)

Ich gebe meine Internetadresse in der Adressleiste ein. Wenn ich diese bestätigen möchte um die Seite aufzurufen funktioniert dies nur mit der Maus über das Symbol und nicht über die Eingabetaste auf der Tastatur. Die Taste an sich Funktioniert aber überall sonst, nur nicht zum Bestätigen in der leiste

Asked by Derdiedas 1 year ago

Last reply by cor-el 1 year ago