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  • Archived

cant print with Brother hll2360dw. brother says trouble with Firefox crome works dont like chrome

I upgraded win 10. I have Brother hll23660dw. When i went to print it only would except manual. I called Brother Support. They could not get Firefox to print other tha… (read more)

I upgraded win 10. I have Brother hll23660dw. When i went to print it only would except manual. I called Brother Support. They could not get Firefox to print other than manual. They when thru the same routine an gnome prints normally. They said they have problem with Wim10 printing hll2359dl. I am 82 and confused why this problem exists.

Asked by kellypkjoe 4 years ago

Last reply by siddheshdixit 4 years ago

  • Archived

Firefox crashes

AdapterDeviceID: 0x29c2 AdapterDriverVersion: 8.15.10.1749 AdapterSubsysID: 31031565 AdapterVendorID: 0x8086 Add-ons: viettelhttphandle%40viettel.com.vn:1.0.13,%7B8207083… (read more)

AdapterDeviceID: 0x29c2 AdapterDriverVersion: 8.15.10.1749 AdapterSubsysID: 31031565 AdapterVendorID: 0x8086 Add-ons: viettelhttphandle%40viettel.com.vn:1.0.13,%7B8207083A-E503-11E5-9FE9-4BF4BB8E7F8B%7D:2.5.2 AvailablePageFile: 1786523648 AvailablePhysicalMemory: 483446784 AvailableVirtualMemory: 862900224 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 33226752 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1485945694 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1485041180 Notes: DriverVersionMismatch AdapterVendorID: 0x8086, AdapterDeviceID: 0x29c2, AdapterSubsysID: 31031565, AdapterDriverVersion: 8.15.10.1749 WebGL- EGL- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 StartupTime: 1485934183 SystemMemoryUsePercentage: 77 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151029151421","version":"42.0","vendor":"Mozilla","platformVersion":"42.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":2038,"isWow64":false,"cpu":{"count":2,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3"]},"os":{"name":"Windows_NT","version":"6.1","servicePackMajor":0,"servicePackMinor":0,"installYear":2015,"locale":"en-US"},"hdd":{"profile":{"model":"ST3160318AS","revision":"CC38"},"binary":{"model":"ST3160318AS","revision":"CC38"},"system":{"model":"ST3160318AS","revision":"CC38"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0)","vendorID":"0x8086","deviceID":"0x29c2","subsysID":"31031565","RAM":null,"driver":"igdumd32","driverVersion":"8.15.10.1749","driverDate":"5-6-2009","GPUActive":true}],"monitors":[{"screenWidth":1360,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"blacklisted"},"d2d":{"status":"unavailable","version":"1.0"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":false,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":false,"autoDownload":false},"userPrefs":{"app.update.auto":false,"app.update.enabled":false,"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.homepage":"<user-set>","extensions.blocklist.enabled":false,"extensions.update.enabled":false,"network.proxy.http":"<user-set>","network.proxy.ssl":"<user-set>"}},"profile":{"creationDate":16654},"addons":{"activeAddons":{"viettelhttphandle@viettel.com.vn":{"blocklisted":false,"description":"An HTTP analyzer addon for Firefox","name":"Viettel HTTP Handle","userDisabled":false,"appDisabled":false,"version":"1.0.13","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16654,"updateDay":17198,"signedState":1},"{8207083A-E503-11E5-9FE9-4BF4BB8E7F8B}":{"blocklisted":false,"description":"Set security header for VSA System","name":"Modify Header VSA","userDisabled":false,"appDisabled":false,"version":"2.5.2","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17187,"updateDay":17198,"signedState":2}},"theme":{},"activePlugins":[{"name":"Adobe Acrobat","version":"15.20.20039.7108","description":"Adobe PDF Plug-In For Firefox and Netscape 15.20.20039","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":17074},{"name":"Google Update","version":"1.3.32.7","description":"Google Update","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd.google.update3webcontrol.3","application/x-vnd.google.oneclickctrl.9"],"updateDay":17152},{"name":"Microsoft Office 2013","version":"15.0.4420.1017","description":"The plugin allows you to have a better experience with Microsoft SharePoint","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint","application/x-sharepoint-uc"],"updateDay":15614},{"name":"Java(TM) Platform SE 8 U66","version":"11.66.2.18","description":"Next Generation Java Plug-in 11.66.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;version=1.8","application/x-java-bean;version=1.8","application/x-java-applet;jpi-version=1.8.0_66","application/x-java-bean;jpi-version=1.8.0_66","application/x-java-vm-npruntime","application/x-java-applet;deploy=11.66.2","application/x-java-applet;javafx=8.0.66"],"updateDay":16786},{"name":"Java Deployment Toolkit 8.0.660.18","version":"11.66.2.18","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16786},{"name":"Shockwave Flash","version":"24.0.0.194","description":"Shockwave Flash 24.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17191}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.5.3","userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":"15","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 4274634752 TotalPhysicalMemory: 2137317376 TotalVirtualMemory: 2147352576 URL: https://10.60.106.230:8909/ipccClient.html Vendor: Mozilla Version: 42.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{78AA6AEA-001C-4E30-94A5-43FE86275E1A}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{78AA6AEA-001C-4E30-94A5-43FE86275E1A}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{00968F3F-B72D-4D5E-840E-FA88903BAD05}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{00968F3F-B72D-4D5E-840E-FA88903BAD05}] DATAGRAM 3 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] DATAGRAM 2 : 2 : 2 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by giathienhp 3 years ago

Last reply by philipp 3 years ago

  • Archived

r-sf.html keeps popping up and asking wether to run or save?

Every time I go to my home page, a pop up asks wether I want to run or save r-sf.html. If I click run, nothing happens. I can save the file but clicking doesn't do anythi… (read more)

Every time I go to my home page, a pop up asks wether I want to run or save r-sf.html. If I click run, nothing happens. I can save the file but clicking doesn't do anything either. What gives? Thanks for any info.

Asked by xsnred 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

I use Roboform.xpi, and 41.0.3 is the last one that works properly. Please fix.

Normally, when I click on the "Logins" button on the Roboform toolbar, the toolbar displays the stored logins. After 41.0, all i get is a small square that doesn't show … (read more)

Normally, when I click on the "Logins" button on the Roboform toolbar, the toolbar displays the stored logins. After 41.0, all i get is a small square that doesn't show the logins.

The xpi can be downloaded here: http://www.roboform.com/for-firefox-linux

Now, I have to re-load 41.0.3. That one still works.

p.s., the same problem exists in Cyberfox.

Asked by Destructor1USA 4 years ago

Last reply by philipp 4 years ago

  • Archived

Tabs / Ads /Pop-Ups can't be stopped

It doesnt matter were I click on the screen, it opens up a new tab. Most of the time it goes to Reimage website. I can click a link it opens a new tab for that link, but … (read more)

It doesnt matter were I click on the screen, it opens up a new tab. Most of the time it goes to Reimage website. I can click a link it opens a new tab for that link, but on the window i was using before it goes to another website or ad. I can be watching a video, and at some point it goes to a website with an ad on it. I've tried adding add-ons, changing the settings on the comptuer itself, doing that 'about:config' thing, unistalled it completely and reinstalled it. It still doesnt stop.

I havent been on any dodgy websites or installed anything i shouldnt have. It's literally a new computer, I may of got it last month, but becuase of all this, i've barely used it, prob less then 2 hours of web using. I need help :'(

Asked by British_Deadpool 4 years ago

Last reply by philipp 4 years ago

  • Archived

won't save last used settings when printing

When I change the header and footer settings while printing and check the print images and background boxes and print something when I go to print again the settings all … (read more)

When I change the header and footer settings while printing and check the print images and background boxes and print something when I go to print again the settings all revert back to the default settings. I have Last Used Settings chosen and it still reverts back to default settings. I can create a preset and use it but the settings I saved are not correct, they are the default settings. Please help.

Asked by corycaperton 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Hello, every time i open the browser iget this message ,, Mozilla, the organization behind Firefox, is proudly non-profit, non-corporate and non-compromised.,,

Hello, every time i open the browser i get this message: ,, Mozilla, the organization behind Firefox, is proudly non-profit, non-corporate and non-compromised. Will you h… (read more)

Hello, every time i open the browser i get this message:

,, Mozilla, the organization behind Firefox, is proudly non-profit, non-corporate and non-compromised. Will you help us work for a free and open Web for all? If everyone reading this chipped in $3, we would be supported for another year. Donate now.,,

My question is if this message is genuine from you or my pc is infected with a malware ?

Thanks !!!!

Asked by skeletron28 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Reinstalled Firefox, still don't have a Sync button or a Sync panel under Options. Help?

Mozilla instructions say to use the Sync Button or Sync panel to access and sign in, but i don't have either on this computer. There's no problem on the other computer I… (read more)

Mozilla instructions say to use the Sync Button or Sync panel to access and sign in, but i don't have either on this computer. There's no problem on the other computer I'm trying to Sync with. I am signed in to Firefox on both computers.

Asked by salliemae123 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

my 2 finger scroll and pinch function on my synaptics mouse does not work with mozila but works with all other programs

I have a Samsung series 9 laptop running windows 7 home edition and my mouse pad is a synaptic product. My 2 finger scroll as well as the pinch and expand functions do n… (read more)

I have a Samsung series 9 laptop running windows 7 home edition and my mouse pad is a synaptic product. My 2 finger scroll as well as the pinch and expand functions do not work with Mozilla. they work perfectly with ALL other programs and web browsers. the drivers have been updated and so has the computer. Please help

Asked by benbeer13 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

What does the Spiral Media update I am being asked to install in my hard drive

I am being told there is an important update/whatever to down load to my hard drive. It is from Spiral Media. Who are they? No reason is given as to why I should down… (read more)

I am being told there is an important update/whatever to down load to my hard drive. It is from Spiral Media. Who are they? No reason is given as to why I should down load and I cannot find anything about them from search. Is this a legitimate download? What does it do? I do not want a drive corruption. Any help will be appreciated. Thanks, Virnovus

Asked by novusvir 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

If I use a masterpassword for my login information and clear all history/cookies/cache, will my saved login information be deleted even if using masterpassword?

I have all my usernames and passwords stored in firefox using a masterpassword. If I delete/clear all browsing history, cookies, and cache will that also delete my stored… (read more)

I have all my usernames and passwords stored in firefox using a masterpassword. If I delete/clear all browsing history, cookies, and cache will that also delete my stored login information even though I am using a masterpassword for Firefox to save my information? I want all browsing history, cache, cookies to be erased when I exit firefox but I want to know if using masterpassword will prevent clearing those saved passwords.

Asked by Mdigital 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Sync firefox profile using git?

Hello, I want to be able to synch my FF profile (mainly passwords, I am using a master pw) between different computers. I am thinking about using git and bitbucket / gitl… (read more)

Hello, I want to be able to synch my FF profile (mainly passwords, I am using a master pw) between different computers. I am thinking about using git and bitbucket / gitlab or similar service to do this. Anyone doing it this way? Any reason not to? Thank you

Asked by uppsa 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

I can't upload images of more than ~475KB into emails or onto my website, as of 2 weeks ago.

Up until about 2 weeks ago, I was able to send larger images (2 or 3MB) via email, and sometimes 2 or 3 at a time; my internet provider allows a total of 10MBs per email.… (read more)

Up until about 2 weeks ago, I was able to send larger images (2 or 3MB) via email, and sometimes 2 or 3 at a time; my internet provider allows a total of 10MBs per email. Now I can only send files of approximately 475KBs or less. Same problem uploading images onto my website; I am unable to upload files I could before. I tested this on Safari and do not have the same problem in that browser...the larger files upload properly into my email and website. Any suggestions? I am used to Firefox and don't want to switch to Safari.

Asked by helaweh 4 years ago

Last reply by philipp 4 years ago