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  • Archived

Firefox crashes

Firefox crashes with every profile, normal and safe mode sometimes showing the session restore window for a second This started after the latest update; there have been s… (read more)

Firefox crashes with every profile, normal and safe mode sometimes showing the session restore window for a second This started after the latest update; there have been some crashes before every few days, sometimes weeks -but not at startup)

Seems to be working in offline mode?


LastCrash-file contains

1450542445

InstallTime20151216175450

1450467937

Asked by mifkenae 4 years ago

Last reply by philipp 4 years ago

  • Archived

Dashlane operates correctly when working with firefox standard browsing window BUT When Kaspersky Safe Money automatically kicks in and opens a protected window

Dashlane operates correctly when working with firefox standard browsing window BUT When Kaspersky Safe Money automatically kicks in and opens a protected window I lose al… (read more)

Dashlane operates correctly when working with firefox standard browsing window BUT When Kaspersky Safe Money automatically kicks in and opens a protected window I lose all sight and use of Dashlane

I need a way to apply Dahlane extension to Firefox that is active in the protected window mode which is activated automatically by Kaspersky when I try to enter preset sites-namely financial types like banking etc.

Both of these programmes are important to me and I would really like them to work together.

Any advice would be appreciated

Asked by MGBman 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

How do I remove data from memory storage?

I have received a message advising me that memory storage is filling up fast but the message disappeared before I could fully understand it. Much of the data is no longe… (read more)

I have received a message advising me that memory storage is filling up fast but the message disappeared before I could fully understand it. Much of the data is no longer wanted or needed. How do I purge the system?

Asked by Delcy 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Firefox crashes repeatedly

This even crashed when I tried to submit my account subscription for Firefox support I've sent several crash reports. I've 'refreshed' it. I've removed all plugins. The o… (read more)

This even crashed when I tried to submit my account subscription for Firefox support

I've sent several crash reports. I've 'refreshed' it. I've removed all plugins. The only add ons left are: - activetouch ( always activate ) - OpenH264 ( always activate ) - Primetime content decryption module ( always activate ) - Citrix ICA - Citrix online web deployment - Citrix URL redirector helper - Google update - Silverlight I've uninstalled all other related software and refreshed since I've uninstalled Firefox and reinstalled

Unfortunately, if there is no solution to remedy this, I'll be forced to abandon Firefox and make Chrome my default.

Asked by lmlzone 4 years ago

Last reply by philipp 4 years ago

  • Archived

I can't see my cursor in gmail. Google suggested I may have turned off the cursor using a quick key by mistake. Any ideas?

I recently re-loaded Firefox because it was moving very slowly. Now I can see my emails and send emails (gmail), but I can't see my cursor. It's annoying. When I tried to… (read more)

I recently re-loaded Firefox because it was moving very slowly. Now I can see my emails and send emails (gmail), but I can't see my cursor. It's annoying. When I tried to ask Google about it, they suggested I look at the quick keys (shortcuts) in Firefox. I think I may have turned off my cursor by mistake. Thanks for any help you can provide.

I can see the cursor in other programs (Word, etc.).

Asked by MarciaCon 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Trying to do on-line chatting with a service provider and trying to view a bank item with question mark: flips to a new FVD window rather than allow chat.

I am trying to have an on-line chat with a service provider (such as my cell-phone provider). Rather than open a chat window, it opens a new window for the FVD Speed Dial… (read more)

I am trying to have an on-line chat with a service provider (such as my cell-phone provider). Rather than open a chat window, it opens a new window for the FVD Speed Dial (which I do love). Also, at my banking website, when I click on a "?" about an item, it also flips to a new window with the FVD speed dial. How do I get back to what Mozilla used to do (open a chat box for the provider or show the answer to the question behind the "?"?

Asked by donaldbj 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

pdfs will not open goes to a screen that says about blank

go to my bank statement and I click on the one that I want go to view statement and goes to a different tab and all it says is about blank and that is it I had no issues … (read more)

go to my bank statement and I click on the one that I want go to view statement and goes to a different tab and all it says is about blank and that is it

I had no issues until the most recent update

Asked by mbreit_2015 4 years ago

Last reply by philipp 4 years ago

  • Archived

Why has my email changed to "mobile " on my laptop? I cannot use it in that format on my laptop.

When I accessed my email using firefox like I have done for the past year it was suddenly in mobile format. I don't know what that is or why it changed but I cannot acces… (read more)

When I accessed my email using firefox like I have done for the past year it was suddenly in mobile format. I don't know what that is or why it changed but I cannot access my email with it in that format. Please change it back to regular format, now.

Asked by Miklon 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Vers 43.0.4 cannot activate Zugangsdaten für Websites speichern (is dimmed) even though it works for admin user?

I am using 64bit Version of 43.0.4. When logged in as admin user I can activate 'Zugangsdaten für Websites speichern. When logged in as normal user this option is dimmed … (read more)

I am using 64bit Version of 43.0.4. When logged in as admin user I can activate 'Zugangsdaten für Websites speichern. When logged in as normal user this option is dimmed and cannot be activated. Please advise

Asked by juergenz 4 years ago

Last reply by philipp 4 years ago

  • Archived

I accidently installed Cromium and WinZip Quick Pick now I don't know how to delete them.

I'm unable to delete Cromium and WinZip Quick Pick. When I start up my computer Cromium pops up and says oh snap something happened, try again. I close it and use Mozilla… (read more)

I'm unable to delete Cromium and WinZip Quick Pick. When I start up my computer Cromium pops up and says oh snap something happened, try again. I close it and use Mozilla Firefox but I'm worried about my security with it on my computer. I tried to get rid of it on my own but haven't succeeded. Please help me get this off my computer.

Asked by Marged 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

i'd like to eliminate "archive" on email page

I don't think "archive" was on my email page before & I'd like to get rid of it at the top (by move, delete, etc) and on the side (near spam, inbox, etc) Thank you.… (read more)

I don't think "archive" was on my email page before & I'd like to get rid of it at the top (by move, delete, etc) and on the side (near spam, inbox, etc) Thank you.

Asked by hope2222 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Once I downloaded home page asked for email. What email am I using?

Once I downloaded Firefox it asked me to log on using my email account. Since I did not have a firefox email account I got confused as to what acct it was asking about. … (read more)

Once I downloaded Firefox it asked me to log on using my email account. Since I did not have a firefox email account I got confused as to what acct it was asking about. But in getting to this page I used my gmail account and it accepted that. Will I be logging-on using my gmail acct from now on?

Asked by apking 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

untrusted connection

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root ce… (read more)

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Asked by abk16 4 years ago

Last reply by philipp 4 years ago