منتدى دعم ”Firefox“

I just upgrade my firefox, but it did not import my history, cookies, bookmarks or passwords. I found a backup of the bookmarks (in a bookmarkbackups folder) but how do I restore the everything else?

Firefox on MacOS, today upgraded to the latest version and GUI font is completely unreadable, looks like some kind of arabic font. I deleted, reinstalled older version (which is OK) and automatic upgrade crated unreadable GUI again. SOmehow GUI font in latest release is screwed up. We pages render OK. But I am unable to change any settings as I cannot read anything. this is MacOS 13.6.3 on M1 mac. I have US version of MacOS with standard font setup, nothing special or unique. May be one thing, I have installed US English and also Czech language. But US is default. No other app seems to have issues.

Hi

I tried moving the firefox profile from my old windows 10 laptop to my new windows 11 laptop but the migration wasn't successful.

I tried the below steps:

Clicked the firefox three bars at the top right corner of the browser->then the help button->then more troubleshooting information->then clicked the open folder button next to the profile folder->then copied the profile to an external USB ->then took this firefox profile and copied it to the existing firefox profile in the new windows 11 laptop via the same location.

However, the data: cookies, bookmarks & history from the prior firefox profile (windows 10) are missing once restarting up the firefox browser in the (windows 11)

Any ideas if there may be something I'm missing.

Thanks,

Chris

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive folder (as listed on the Desktop).

Last year in February MS crashed my Chrome browser. I could not re-install that, but could download and install Firefox. Now the MS auto updates began to trashed our Internet Win 10 system in late December. Everyone is being herded into the train's automobile cars haulers so they can back us into a lake...

Ok. The update downloaded 2 1/2 days ago. I've used Firefox since that download. It didn't install until now. 2 1/2 days later. Why the long delay? And why don't you have something show up in the banner or toolbar that designates that an upload to Firefox is happening? Now, we all have to guess why Firefox is behaving slow and erratic, close and re-open, and check for version.

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and it's not happening!

Hi,

it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now and then just refuse to open a new page and force me to restart.

Only now did I learn that this changes when de-selecting the (recommended) "automatically install updates" option. The wording used does not make clear that automatically installing updates sometimes renders Firefox inoperable until a restart. I would love to see at least a "learn more" link there? I chose "automatically" but then was cursing every time Firefox refused to open a new page in the middle of my work. Then I failed to connect this to the choice I had made weeks or months back.

install and migration/Update Firefox to the latest release https://support.mozilla.org/en-US/kb/update-firefox-latest-release suggests that on Windows there is a way to have automatic updates without forcing a restart in the middle of the workflow? I assume this is through some little helper process, which perhaps is not popular on MacOS.

But: would it not be possible to at least point to these options from the message that says that Firefox needs to restart so people know they have a choice? Even better would be to have a "not now" button but I realize there might be technical reasons why we cannot have that.

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

Is it legitimate

Very uncomfortable with present status

an annual fee requested for Firefox/Mozilla ??? Plus - Swedish protection plan

what is this

There is one site, where my IRA is located, ("mystreeetscape.com:") where I am never able to open my statements or retrieve tax documents. I get the message "Please wait while we retrieve your documents" but the circle just keeps going around forever. This has persisted for quite a while, and I would rather not download and use another browser if Firefox is able to work for this. I have not had this problem with any other bank accounts or financial places - eg: Fidelity is fine, etc.

Thanks for any help you can give me.

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?