the Firefox browser

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "bro… (read more)

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "browser has crashed . . just tell it to restart" . . . repeatedly Is it not compatible with a Lenovo laptop? Gail Whitaker

Asked by gmwhitaker1956 5 months ago

Last reply by zeroknight 5 months ago

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Problem: Upgraded to 103.2 I get a blank new page with no book marks or anything from my profile if I click on a link in an email

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click … (read more)

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click on a link for a site with a stored pw in FF password manager now I get a clean new window which has no bookmarks and no saved passwords for anything. How can you help me?

Thank you Richard

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Recent Update

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed t… (read more)

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

Asked by waltwrites 1 year ago

Last reply by Paul 1 year ago

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Background color and update choice!

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed … (read more)

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed concerns with a new version taking control over updating. Why don't you have updates that give you options to choose the background color and who decides if and when you update? I will not update Firefox under these conditions. And I don't want to spend half a day trying to change my background back to white, and especially if would have to do that with every update. Like I have to change my printing options when I do updates! I have been so happy with Firefox for the last 20 yrs. or so, until all of this. Please make this more user friendly and optional.

Asked by hotkats4 1 year ago

Last reply by TyDraniu 1 year ago

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Fonts Changed after 103.0.1 upgrade

The default font for a lot of websites has changed and will not accept the settings to change back. Default font is Times New Roman - size 12. Advanced setting "allow w… (read more)

The default font for a lot of websites has changed and will not accept the settings to change back.

Default font is Times New Roman - size 12. Advanced setting "allow websites to override font" is deselected (disallow)

NOTE: when I was stupid enough to trust Mozilla developers and hit "restart to install" instead of actually shutting down and restarting myself, ONE tab in ONE window had been zoomed in. Now it appears that that zoom has been adopted as default, overriding whatever I put in settings.

That. Is. Beyond. Stupid.

The fact that the default font settings don't apply as default is also not the greatest...

Asked by DebraBk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Version 106 Theme Change

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web pa… (read more)

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web page I have used since the update is affected. Screen clip attached. Besides killing my productivity today, this change has made FF unusable! How Do I get this Reset to Prior State?

PS: Just now, I try to click the box for "Email me when someone answers the thread" and it will not mark the box.

Asked by Sassue 1 year ago

Last reply by cor-el 1 year ago

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This is a followup to my previous question about getting my firefox data back

Hello Corel and Everyone else. I've got my bookmarks back, but not my history, or my tabs, or my Tab Groups (I've got a new Version of the Extension, see https://github.… (read more)

Hello Corel and Everyone else.

I've got my bookmarks back, but not my history, or my tabs, or my Tab Groups (I've got a new Version of the Extension, see https://github.com/drive4ik/simple-tab-groups, but I don't know where to look to find the original data, or how to import it when I do find it.)

On the other hand, I have this now: - WITH Submit buttons! However they are changing to Failed when I try to submit them - one step forward, one step back, SIGH!

Unsubmitted Crash Reports Report ID Date Crashed 3c7bbb84-b285-456b-88b5-1fc0b1b787e9 2022-05-29, 10:09 am 14032f44-aae2-4388-8dfd-83f4c701eb07 2022-05-28, 9:18 pm 92242154-5b5a-4b17-be23-442be0c99615 2022-05-28, 7:32 pm 2c238443-cb69-4db1-b717-30427bc176d4 2022-05-28, 5:04 pm b74c3616-9c79-490a-88b1-8c0fe916c3e1 2022-05-28, 5:01 pm de24ec37-b565-4c78-ae0d-4f828ea18f1f 2022-05-28, 2:23 pm 59b2c88c-3c01-4f79-a0a7-c8e1585f942f 2022-05-28, 2:21 pm 6a5bdb03-ebd9-4425-8a9d-07d9f44a09c3 2022-05-28, 2:20 pm 7dfbd8c7-a913-4b52-afa5-8c6d110dfa01 2022-05-27, 10:21 am 251719e4-cce3-471b-90c6-f61c4f2dd49a 2022-05-27, 10:18 am

I have tried copying files between the old and new profile folders, but when I re-open FF I get this: favicons.sqlite ‎ Tuesday, ‎7 ‎June ‎2022, ‏‎12:48:12 PM 5120 KB favicons.sqlite.corrupt Monday, ‎2 ‎March ‎2020, ‏‎2:25:08 PM 26368 KB and this: places.sqlite Tuesday, ‎7 ‎June ‎2022, ‏‎12:47:58 PM 5120 KB places.sqlite.corrupt Sunday, ‎8 ‎March ‎2020, ‏‎2:36:37 PM 56320 KB

I think this is enough to be going on with, I look forward to hearing more from you. Ciao, Jacq.

Asked by jacqfelis 1 year ago

Last reply by Terry 1 year ago

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New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (read more)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 year ago

Answered by cor-el 1 year ago

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Is there is list of file formats that have changed, and with which versions?

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading ema… (read more)

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading emails (the laptop was always set to leave them on the server), and go traveling. When I returned and turned my regular email machine back on, turn the "leave on server" off, and download all the emails to it.

The COVID break from traveling meant that some file formats had changed. When I tried to load the v78 profile from my desktop to v68 on the laptop, I got a lot of errors, and went on to do other chores. Now I've come back to this issue and decided to just load v 102 to my laptop. I want to be able to load all those emails and the address book. Does v 102 read earlier versions of files, and which ones? I have a large volume of emails that I want to load, review, and then archive about 99% of them. I really need to retrieve the address books, get rid of duplicates and dead addresses, and then save about 85% of them a vcards before deleting them from the address book.

It would really help to have a list of the files that changed with each version, so that we can see what files we need to look for.

I'm hoping that 102 will convert all previous formats, and if not, I can have a list so I can migrate these v 68 files to 102 when it imports them.

Running Win10 21H1.

Asked by ffs1 1 year ago

Last reply by cor-el 1 year ago

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Just having problems

Hello --- I am have difficulty understanding this statement "Mailfence servers are the mail servers for the domain of this email address. Please use an address on anoth… (read more)

Hello --- I am have difficulty understanding this statement "Mailfence servers are the mail servers for the domain of this email address. Please use an address on another domain.

Asked by gmcdowell1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Saving PDF won't duplicate document name

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manual… (read more)

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this?

I had this problem in april, and the fix was given (below) but the link no longer works. Problem started again with a recent update...


Dropa Dropa

   Top 10 Contributor

4/27/22, 9:46 AM

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How about reading this settings that I talked about to see if the save change options changes in what your doing.


FF99.xx and Some tips to make it work. https://support.mozilla.org/en-US/questions/1374212

Asked by justinwarmuth 1 year ago

Last reply by cor-el 1 year ago

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Update and reinstall of 105.0.0 FAIL miserably

Went to update to 105.0.1 on a windows 8.1 machine. Update failed, removed previous version and now will not even reinstall running the installer. Installer returns setup… (read more)

Went to update to 105.0.1 on a windows 8.1 machine. Update failed, removed previous version and now will not even reinstall running the installer. Installer returns setup.exe Application error. unable to start correctly.

Asked by j.r.andresen 1 year ago

Last reply by j.r.andresen 1 year ago